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Geek Squad - Best Buy logo

Geek Squad - Best Buy

Computer Sales, Computer Repair, Vacuum Cleaners,

About us

Local Expert Geek Squad Agents can fix your Appliance or TV regardless of where purchased. 90-day warranty along with professional, quick, and clean services. Check us out online, by phone, or at over 1,100 Best Buy stores.

Business highlights

31 years of experience

Services we offer

Appliance and TV repair, major brands, whether purchased at Best Buy or anywhere else. Appliances: Refrigerators, Washer/Dryers, Ranges (gas or electric), Dishwashers, Microwaves. TVs: LEDs, LCDs, Plasma, Flat-Panel, Smart TVs, including older TV models.

Amenities

Eco Friendly Accreditations

Yes

Accepted Payment Methods

  • American Express
  • Financing Available
  • Check
  • Visa
  • Discover
  • MasterCard
Reviews
3.03 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
33%
4
0%
3
33%
2
0%
1
33%

Filter reviews by service

Showing 1-3 of 3 reviews
Ellen B.
Jul 2013
1.0
Computer Sales
The purchase of the computer was ok. I bought an office package from them and it was defective. I called the store and they said I could exchange it for a new one. When I went to the store, the manager refused to return the item or exchange it. He said to call Microsoft and it that it was their problem to deal with. Microsoft said I could mail it to them and they would send me one in the mail once they received the defective one. I couldn't wait that long. I decided to go to another Best Buy store and there was no issue to have it exchanged. I was really dissapointed that one store would be so unprofessional and not customer oriented. The store in Rochester show great customer service and took careof situation

DAVID R.
Jul 2007
3.0
Computer Repair
$200
They were on time but they were young and uneducated. They talked above my head and then told me they could not figure out the problem.

Homeowner
Mar 2006
5.0
Vacuum Cleaners
Yes, I recommend this pro
$60
I HAVE NO COMPLAINTS WITH THEM. THEY DID WHAT THEY SAID THEY WERE GOING TO DO, AND THAT'S IT. THEY WERE REALLY FRIENDLY. I ALSO THOUGHT THAT THEY WERE HONEST.

Licensing

Bonded

Insured

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Geek Squad - Best Buy is currently rated 3.0 overall out of 5.

Geek Squad - Best Buy accepts the following forms of payment: American Express, Financing Available, Check, Visa, Discover, MasterCard

No, Geek Squad - Best Buy does not offer free project estimates.

Yes, Geek Squad - Best Buy offers eco-friendly accreditations.

No, Geek Squad - Best Buy does not offer a senior discount.

No, Geek Squad - Best Buy does not offer emergency services.

No, Geek Squad - Best Buy does not offer warranties.

Geek Squad - Best Buy offers the following services: Appliance and TV repair, major brands, whether purchased at Best Buy or anywhere else. Appliances: Refrigerators, Washer/Dryers, Ranges (gas or electric), Dishwashers, Microwaves. TVs: LEDs, LCDs, Plasma, Flat-Panel, Smart TVs, including older TV models.