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ON THE MARK MECHANICAL

Founded 1994 • With Angi since May 2010

4.4

(5) Verified Reviews

Business Details

Phone Number

Address

3518 W. Liberty

Ann Arbor, MI 48103

Description

On The Mark is more than our name and banner...It is our mission! Residental: Home comfort is key! Home heating, air conditioning, air filtration, humidifaction, duct zoning, energy savings and more. Commercial: We keep the equipment running right, so that you can keep your business running right. Keep it On The Mark!...

Verified Reviews

A few reviews for this pro...
5.0

03/04/2015


Cathy N.

Description of Work
On the Mark performed a warranty repair on my 5 year old York furnace. The problem was diagnosed by another HVAC company who couldn't perform the warranty work. On the Mark stepped up and made arrangements to get the parts and installed them.

Category heating & air conditioning/hvac

2.0

10/24/2013


Nicole M.

I called yesterday to request someone to come turn on my hot water boiler heating system. Last year we had someone from another company come out and perform a tune up which included getting the system running so we have never attempted to turn it on ourselves. I'm not familiar with boilers and I didn't want to do it wrong so I wanted someone to show me how to do it. They were not able to get anyone out that day which was totally understandable but said that someone could come first thing in the morning around 8:30. He arrived at 8:50 which is fine because I usually expect a small window of give on appointment times when working with service professionals. The only service we needed was simply to be shown how to turn on the boiler. We were billed $145 for this. That is what I paid last year to have someone come out and perform a tune up on the whole unit. The break down was $49 and quot;trip chargeand quot; and $96 hourly rate. He told my husband he said that they would have billed us for a whole hour regardless but this was definitely never told to us ahead of time. $49 is in my opinion a pretty hefty trip charge to travel about 10 miles especially if you intend to charge a minimum hour on top of that. I understand that trip charges are industry standard but this specific amount I feel is a little high to travel such a short distance. I honestly just feel ripped off and taken advantage of to pay about $150 to have someone turn on a boiler. He was there 20 mins. I guess in the end it's my fault for not asking about what it would cost up front. I just never imagined something so simple and quick would even come near that sort of price. This was honestly a service that should have been $75 ish max. I was really hoping that this would be a good experience as we are going to need to replace certain parts of our heating system in the near future. Regardless I definitely will not be using this company again or recommending it.

Description of Work
Came to my house and turned on my hot water boiler.

Category heating & air conditioning/hvac

5.0

06/13/2013


David D.

Mark was great. Found the right product for me without pressure to upgrade; good advice about which model to install (at least it seems). Felt I could trust him. Handled rebate forms for me. Things installed and working well.

Description of Work
install new high efficiency furnace

Category heating & air conditioning/hvac

5.0

05/17/2013


Alan H.

The installers were GREAT. The installation needed some custom sheet metal work due to the size of my furnace, and Al did a fantastic job! They completely cleaned up after themselves. And when everything was complete, Al even took a few minutes to help me with my irrigation system that I was working on, on his own time.

Description of Work
Installed 14 SEER airconditioner.

Category heating & air conditioning/hvac

5.0

03/05/2013


Thomas S.

They wree great!@ They actually spent an enormous amoutn of time fitting the sheet metal to make sure it worked. They also solved a leak on the built in humidifier that we've been dealing with for 20 years. The furnace is energy efficient and smaller and another great selling point for our house (which is on the market). They were prompt, professional, and did a great job cleaning up at the end.

Description of Work
They installed a new furnace.

Category heating & air conditioning/hvac

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    Business Highlights

    Emergency Services OfferedEmergency Services Offered
    Insured
    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves.To find more licensing information for your state, visit our Find Licensing Requirements page.
    General Information
    Free Estimates
    Ask for Details
    Eco-Friendly Accreditations
    No
    Payment Options
    Check, Visa, MasterCard, American Express, Discover
    Senior Discount
    No
    Emergency Service
    Yes
    Warranties
    Ask for details

    Services Offered

    We service the greater Ann Arbor area in Michigan. For more information on the services that we provide click on the service in the list below. •AC System Installation •AC System Maintenance •AC System Repair •Commercial HVAC •Commercial Refrigeration •Duct Installation & Repair •Furnace Installation & Replacement •Furnace Repair •Air Purification Systems •Whole Home Humidification

    Services Not Offered

    NA

    Frequently Asked Questions & Answers about ON THE MARK MECHANICAL

    How is ON THE MARK MECHANICAL overall rated?

    ON THE MARK MECHANICAL is currently rated 4.4 overall out of 5.

    What days are ON THE MARK MECHANICAL open?

    ON THE MARK MECHANICAL is open:

    Sunday: Closed

    Monday: 7:00 AM - 4:00 PM

    Tuesday: 7:00 AM - 4:00 PM

    Wednesday: 7:00 AM - 4:00 PM

    Thursday: 7:00 AM - 4:00 PM

    Friday: 7:00 AM - 4:00 PM

    Saturday: Closed

    What payment options does ON THE MARK MECHANICAL provide

    ON THE MARK MECHANICAL accepts the following forms of payment: Check, Visa, MasterCard, American Express, Discover

    Does ON THE MARK MECHANICAL offer free estimates?

    Ask ON THE MARK MECHANICAL for details on free project estimates.

    Does ON THE MARK MECHANICAL offer eco-friendly accreditations?

    No, ON THE MARK MECHANICAL does not offer eco-friendly accreditations.

    Does ON THE MARK MECHANICAL offer a senior discount?

    No, ON THE MARK MECHANICAL does not offer a senior discount.

    Does ON THE MARK MECHANICAL offer emergency services?

    Yes, ON THE MARK MECHANICAL offers emergency services.

    Are warranties offered by ON THE MARK MECHANICAL?

    No, ON THE MARK MECHANICAL does not offer warranties.

    What services does ON THE MARK MECHANICAL offer?

    ON THE MARK MECHANICAL offers the following services: We service the greater Ann Arbor area in Michigan. For more information on the services that we provide click on the service in the list below. •AC System Installation •AC System Maintenance •AC System Repair •Commercial HVAC •Commercial Refrigeration •Duct Installation & Repair •Furnace Installation & Replacement •Furnace Repair •Air Purification Systems •Whole Home Humidification

    Are there any services ON THE MARK MECHANICAL does not offer?

    NA