HARPER ELECTRIC INC

Awesome work!!

First let me be clear that their technician Jim was a very nice person and the work that we asked them to do (adding a 220 plug to our barn) was done well so far as I can tell. The problem is that Jim is very social and spent a lot of time talking as well as doing work we had not asked to have done. I asked ONLY for the 220 plug to be added and requested a quote and was told that they didn't like to give them but ballpark if all goes well $180 ... that it would take about 1 hour at $80/hour + $100 for parts something like that. However because of chatting and socializing and taking on tasks he was not asked to do the tech was here for 2.5 hours. He took it upon himself to relabel our entire electrical panel and charged me the hourly rate for it... it took him 1 hour so $80 added to my bill. When he Brought the ticket for me to sign it was for more than double what they had quoted me. Partly this was because we needed to add some kind of double breaker switch which I agreed too and was willing to pay for but on the day of the service the tech told me that $80 was for the 1 hour he had spent re-labeling my fuse box. At that time I said well I'm not signing this because I don't have an extra $80 laying around and I did not want the fuse box relabeled and if you had asked if I wanted that and let me know what the cost would be I would absolutely have declined because anyone can relabel a fuse box themselves they don't need to pay a professional to do it. He said he understood and left with the unsigned bill. I was waiting for a call from the owner to discuss in further detail but it never came I did however begin receiving collections calls from his secretary. Finally I spoke with Bryan the owner I assume who insulted me, threatened me, swore at me and continued to insist that it was my word against his that the tech had only spent 20 mins on the box and that the rest of the $407 invoice was for I don't even know what. Long story short I called and received a $180 ballpark quote but then was charged $407 accused of lying, threatened with small claims court if I didn't pay in full and sworn at. When I let Bryan know that I would be leaving this detailed review he said he would dispute it.

Work was fine

Called 1-15-15 for an estimate. Lady on the phone said they charge for estimates!! $50 for an estimate. While it may not seem much, but if u don't go with them then you lose your $50. However, if u chose them u get credit the $50. So, if they are the highest bid and u dont want to go for the highest bid, they still make money. ESTIMATES SHOULD BE FREE!!Her reason was that when they bid the job, they sometimes wouldn't get it. I have a business and i do free estimates and i know probably half the time i wont get the job because of too many people in my line of work. I know now who NOT to call when i need electrical work

They did a fantastic job. They came up with ideas that I did not think about, that made the solution better, cheaper, and more effective. Really appreciate the quality, speed of which they completed the job, and professionalism. Great price.

These guys are very professional. I liked that they had clear recommendations and we went with all of them. They are fast and efficient. We'd gladly use them again in the future and recommend them to friends and family. The reason I can't comment about the cost of the work is because it's part of the overall cost of fixing up the basement so I don't have exact numbers for just their part of the work.