Dan Del Zoppo Electric
About us
10 employees. Uses subs for heating, a/c, gas leak repair, & painting. Cost is determined by the job. No travel charges. Service fees apply. Extra charge for afterhours service. May contact through email.
Business highlights
Services we offer
Electrical Contractor
Amenities
Emergency Services
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
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| 97% | ||
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He went under the house into the crawl space to check for junction boxes down there and found none. .He came back up and began testing outlets moving away from the breaker box and found that all of the outlets and lights on the circuit were wired in "daisy-chain". He found the one outlet that had a common (white) wire loose and found that that was the problem. He replaced the wall outlet and everything then was fine.
but had to go get parts. Everything could have been fixed on the first visit.
I felt like they tried very hard but something seemed to be wrong. I don't want to hurt feelings and I am not sure if I would hire again in that the job wasn't completed as requested.
"Dear [member name removed], We are sorry we disappointed you. Aside from the difficulty of finding parts for your fan, we failed to communicate and bring the job to a speedy resolution. We pride ourselves in our quality service and in maintaining good communication with our clients, so we feel particularly bad about this. We strive for 100 percent customer satisfaction so I would like to discuss some compensation so that you feel you have been treated fairly, we are holding the bill. Please contact Trina at the office to make an appointment with me for when I return, I apologize that I can't meet with you sooner. Best Regards, Dan"
When I made arrangements for this job I was scheduled for Dan to come out and do an estimate. Dan arrived on time and was very personable as we walked about and talked about the scope of the job. Dan shared with me that I could probably save some money by buying the light fixtures myself, which I did. Upon Dan's departure, after getting the information for the estimate, he told me it would probably be the first part of the next week before I would received the estimate for the job. (Dan did the estimate on a Thursday.) He also asked if I preferred receiving the estimate by US Mails or by email. I asked for email.
The estimate was received as promised and I called and scheduled the work according to the availability of an electrician and my convenience. A 35% down payment was requested.
On the day the work was to be completed, the electrician arrived on time and completed the job. The job was completed in a thorough competent manner. The electrician doing the work was friendly and efficient answering my questions as he worked.
Upon completion of the job the electrician cleaned up after himself and departed. I was given the option of paying the balance at that time or to wait for a bill. I chose waiting for the bill.
All went well. I could not be more pleased.
Licensing
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