BOB THE POOL GUY

Overall it was very stressful. The job was 99% completed properly but it took about 2 1/2 months to complete. I understand that the weather has to cooperate but it took way too long. Bob's communication was terrible. I wouldn't hear from him for weeks at a time. That is what made it stressful. I started in early March while the weather was pretty nice so I would be a priority as he became busy. He showed up quickly and estimated quickly but communication after that was just terrible. I would have been satisified if he would have kept in touch more often and lied about why he was not working on the project. At least the communication would have been there. When I finally would get ahold of him he said he would show up and did not. With a new house and a grad and kids birthday party coming up I became pretty worried that it would not get done in time. Bob is a very personable person but needs to learn to communicate to his customers.The worked performed appears to be good quality and Bob knows his trade. I only wish he would have shown up to finish a couple of small details he promised to do. I would not reccomend Bob the pool guys services to ANYONE!!

The work is fantastic, but he’s real slow to respond. The quality of work is very good.