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CERTIFIED ELECTRONIC SERVICE

TV Repair, Electronic Gadget Repair, Electrical,

About us

Family owned and operated television service company in business since 1987.We employ Licensed CET's. (Certified Electronic Technician) Most companies do not even know this exists nor do they employ any. It is recognized around the world by manufacturers and is a test of knowledge and skills in general electronics and journeyman specific fields. It is administered and regulated by ISCET (International Society of Certified Electronic Technicians)and it requires written exams. There are 3 in the state of Maryland and we employ two of them.

Business highlights

38 years of trusted experience

Services we offer

ON SITE REPAIR MONDAY- FRIDAY, 6pm-9pm, SATURDAY 12-5pm. We service LCD , PLASMA, DLP, PROJECTION & DIRECT VIEW TELEVISION 32" AND LARGER. Factory Authorized for Sanyo, Pioneer, Panasonic. We also service audio equipment and other items on a per item basis.

Services we don't offer

CAR AUDIO EQUIPMENT

Amenities

Warranties
Yes


Accepted payment methods

Check

Reviews

4.674 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
81%
4
1%
3
0%
2
1%
1
16%


Rating CategoryRating out of 5
quality
4.7
value
4.9
professionalism
4.7
responsiveness
4.6
punctuality
4.8
Showing 51-74 of 74 reviews

Edward V.
05/2016
5.0
tv repair
  + -1 more
unknown
Description of Work: Repaired our 50 inch Panasonic plasma TV. Don, the tech, came to our home analyzed the problem and ordered parts,one from Canada and one from Kansas, so we had to wait a week or so for the parts. Don timely returned to install the parts. Charge was reasonable for parts and labor. Much cheaper than buying a new TV, not to mention plasma TVs are no longer produced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$291

Frederick G.
03/2016
1.0
tv repair
  + -1 more
unknown
Description of Work: Mr.Kressin was commissioned to repair my flatscreen. Upon arrival on 5/8/15 , he was punctual, affable and very professional. He concluded I need a new mother board from Samsung. A month passed and after leaving several messages he stated the part had not arrived. About 2 months thereafter, he appeared for his second service attempt and was still unsuccessful; no fee was assessed. Going forward I perhaps heard from him once after numerous attempts. In the span of the next 4 months I left in excess of 12 voicemail messages and at least 6 text messages, to no avail. He was totally non-communicative. I was immensely dissatisfied.

Rating CategoryRating out of 5
quality
1.0
value
5.0
professionalism
1.0
responsiveness
1.0
punctuality
4.0

$110

Mark H.
07/2015
5.0
tv repair
  + -1 more
unknown
Description of Work: Our still fairly new larger sized flat screen suddenly stopped working. Don came in and truly new how to troubleshoot. After opening up tv he went almost straight to the problem which was a loose connection/bad solder. He soldered the necessary components, put it back together and then hung it back better than it was before. Works perfectly again. Highly recommend.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Rick L.
06/2015
5.0
tv repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Garland P.
05/2015
5.0
electrician
  + -1 more
.
Description of Work: They came over to trouble shoot some wire issues we were having. They ended up finding the problem and installed the correct circuit in place. They did a good job at a reasonable cost.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ian R.
12/2014
5.0
tv repair
  + -1 more
unknown
Description of Work: Our relatively new LG smart TV was cycling on and off spontaneously. Don Cressin came to our house one evening, as arranged. He disassembled the TV, diagnosed the problem and fixed it in about an hour, certainly less than two. He was very knowledgeable, explained what he was doing and had all the parts and tools necessary. Great result.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Kevin J.
05/2014
5.0
tv repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Robert K.
03/2014
1.0
cable tv service
  + -1 more
.
Description of Work: Never returned my call for service. My insurance co assigned my TV service to them.

Rating CategoryRating out of 5
responsiveness
1.0
punctuality
1.0


Thomas T.
01/2014
1.0
tv repair
  + -1 more
.
Description of Work: Requested TV repair service. I called and left a message requesting a call back.Nearly a week passed before my call was returned. The owner indicated that he had some family issues, which took him out of town. Things happen and this is certainly understandable. He told me he was back in town, but did not have access to his schedule when he called. He told me he would call me back the next day to schedule an appointment, but never did. VERY UNPROFESSIONAL! I decided to go with another repairman.

Rating CategoryRating out of 5
professionalism
2.0
responsiveness
1.0
punctuality
1.0


Jay G.
05/2013
5.0
tv repair
  + -1 more
Very well done.
Description of Work: Don rebuilt the optical portion of the JVC system. Parts were no longer available through a catalogue. He contacted repairmen in the area to get all of the parts that were needed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from CERTIFIED ELECTRONIC SERVICE
Thank you for giving us the opportunity to fix something challenging. So often nowadays things are board level replacement only as parts are not available unless you want to order it from china or order a huge quantity here in the states. This is why we have developed a network of servicers to help overcome these impossible situations. Thanks for your confidence in us!

Thomas K.
10/2012
5.0
tv repair
  + -1 more
Outstanding!
Description of Work: there is a reason this place has an "A" rating. They diagonosed our problem over the phone! They told us what to do and helped us fix the TV...no charge! Are you kidding me? In today's world? I called them last night, they returned the call first thing this morning, they were polite and professional and i would highly recommend them to anyone with a TV repair need. I don't usually take the time to write reviews but i had to this time as this repair shop deserves the postive feedback!

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from CERTIFIED ELECTRONIC SERVICE
Thank you so much for the awesome review! We try to help each of our customers to keep the cost of repair down and really appreciate your business! Thank you again!

Robert R.
09/2012
5.0
tv repair
  + -1 more
ely
Description of Work: Outstanding professional television repair service by a true craftsman who takes great pride in his work. He saved a $2,000 television which had a number of small computer board parts burnt out and naturally fraying wire and left it in a condition where it will work well for the next five years. Honesty, integrity, pride in work and a six month guarantee on all work - add up to the best, IMHO, television repairman and service in the area. He traveled over 45 miles to my house. His assessment charge of $100 was applied to the final bill so my repairs really only cost $175. Considering that he was on the job for almost 2.5 hours and freely calibrated my set, as well, when finished....I don't believe any television repair service comes better than this.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

Response from CERTIFIED ELECTRONIC SERVICE
Thank you sooo much Member for the awesome review! It's our customers that make all the difference. We truly thank you for using our service and wish all the best for you and your family in the future. Sincerely, Don and Dee :o)

Linda Q.
08/2012
5.0
tv repair
  + -1 more
TV is fixed!
Description of Work: Repairman found the problem with the TV. He was informative and professional and shows us what the problem was. It was fixed and fine tuned after a couple hours work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$230

Response from CERTIFIED ELECTRONIC SERVICE
Thank you Member! We are so happy to provide you with awesome service!

Ben M.
05/2012
5.0
tv repair
  + -1 more
It went very well.
Description of Work: I was having trouble with my Sony tv. I would turn it on and then it would shut off but this would not happen all of the time. I checked Angie's list and found Certified Electronics. I called up to find out if they serviced this area and they said yes. Don came on time but the tv would not act up. He ran diagnostics but could not get the tv to act up. He also did routine service on the set and told me if the tv acted up to watch for the sequence of the flashing red light and then to call up and give the sequence to him. This would help him recognize what is wrong. I did and he knew exactly what was wrong and ordered the parts. He came back out, installed the parts and gave me full credit of the amt. he charged me for the first visit toward the total bill. His charges are reasonable and he does excellent work and will answer any questions. The tv has worked perfectly ever since. I definitely would use them again

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$212

Crystal W.
05/2012
5.0
tv repair
  + -1 more
rep
Description of Work: Don, the service man came to my home to repair my 50" TV. The TV went out on the blink and I was told that the "mother board" needed to be replace. He had to order the part and the time for completion took about a week. He was friendly and very knowledgable in his craft. I gave him a deposit and the balance due was to be paid when he installed the needed part. After completion, the amount due was less than what was originally quoted. He said the part was cheaper than expected and he like to pass the saving on to his customers. All I can say, I hope I don't have to repair another TV anytime soon, but if I do....Certified Electronics will be the company that I will call. Thank you Angie's List for another successful job well done.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$260

Susan M.
01/2012
5.0
tv repair
  + -1 more
It was a great experience. The staff was helpful and very friendly, and they were very responsive. The fact that they refunded $25 for my TV "donation" was unexpected, but appreciated. I also received a holiday card from them, as this work was performed around Christmas.
Description of Work: I received a small (23") TV/DVD combo as a gift in 2009, and the DVD player stopped working. I took it to Certified Electronic Service to see if they could fix it. They charged me $40 (non-refundable) to open it up and take a look. The day after I dropped it off, I got a phone call from them saying that the DVD unit was defective and they needed to get a new one, but they could only find a used one. They did not want to put that used player into the TV because they guarantee their work, and there was no guarantee that this DVD player would work for any amount of time. So, they recommended that I buy a cheap external DVD player to hook up to the TV and use that. I later received a new TV/DVD combo as a gift, so I asked the folks at CES if I could donate the TV to them. They said they sometimes take used TVs to use as loaners for people who need to have their TV serviced, so they would accept it, and they also gave me a $25 refund on the $40 charge to evaluate the initial problem.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$15

Barry H.
12/2011
5.0
tv repair, cable tv service
  + 0 more
The technician described the problem in detail, told us the cost to repair it and gave his opinion as to whether to repair the TV or purchase a new one. He recommended we buy a new TV, he explained the pros and cons of LED vs. plasma and he suggested several brands to consider. He was friendly, polite, well-informed and honest and his charge for the service seemed reasonable.
Description of Work: We had a problem with the picture quality of our 42" HD LED TV. The owner/technician came to our house, inspected the TV and diagnosed the problem.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Robert S.
11/2011
5.0
electronic repair, tv repair, vcr repair
  + 1 more
Don, was on time and wasted no time. Asked for his business card and would strongly recommend him for knowledge and efficiency.
Description of Work: Coordinated all TV, VCR, VHS, etc., together and other TV fix sound.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Bob M.
10/2011
5.0
tv repair
  + -1 more
The TV took 5-7 minutes to come on. Called the TV man. He was in the area. He replaced 3 capacitors and soldered all connections to be sure. The man was very friendly and efficient.
Description of Work: Fixed a Magnovox TV.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$212

RUTH C.
10/2011
5.0
electronic repair
  + -1 more
He was able to fix it for me again. He was very professional and courteous. I would recommend him.
Description of Work: I had a turntable that was not working.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Bob H.
05/2011
5.0
tv repair
  + -1 more
These folks are great to deal with and trustworthy. They fixed my flat screen TV for a very reasonable price after others said it would be too expensive.
Description of Work: Fixed flat screen TV, which was showing pixels on the screen.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$222

Rick L.
06/2010
5.0
tv repair
  + -1 more
Extremely happy with service and results. Called them, they called back and set up diagnose appointment. Came at appointment time, quickly took apart TV and did a very through check. Diagnosed problem and suggested upgarde of power boards. I had already check through the manufacturer;s web site what the problem might be and also the current status of the firmware and software on my TV. I had a good idea of what was wrong. Certified confirmed what I was thinking and really demonstrated their knowledge of the systems. They gave me an estimate of what the parts might cost but called after they ordered and informed me that the parts were less expensive than originally estimated. They ordered parts and when they came in, they called set up a fix date and came on time. Fixed the set quickly and provided information to me on upgrading the software inside the TV from the manufacturers web site. I was able to download and upgarde the software myself. Not sure if the cost was expensive for this type of repair but it was what was quoted except for the reduction in price of the parts. Extremely satisfied with this vendor and would use them again and recommend them to others.
Description of Work: 42 inch HD Plasma TV which lost all power. First visit was 17 May, problem diagnosed and parts ordered. Second visit was 21 May with new parts and upgrade firmware.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$650

Kenneth W.
12/2009
1.0
tv repair
  + -1 more
My first contact was with Don he seemed professional and diagnosed my TV problem as a manufactuer defect. He said someone would call to schedule an appointment, never happened. So I contacted Dee she set up an appnt. for a week later, no show no call. I called her to find out what happened and said she had no record of the appnt. I rescheduled for the following week and took the day off of work, no show AGAIN! So I called Dee she said oh we rescheduled your appnt. for the following week. Im getting a little hot at this point and tell her if she reschedules a appnt. shouldnt she contact the customer and notify them of this. She said she is quite sure she contacted me. Well no she didnt no voice mail or caller ID showing she tried. To the owner: how do you stay in buisness if this is going on. I contacted another repair company and Don had originally diagnose the problem correctly. Except they were able to order the part and install on time within a week.
Description of Work: No work was performed as no one ever showed up for appointments or even bothered to notify me.

Rating CategoryRating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from CERTIFIED ELECTRONIC SERVICE
Unfortunately the week that occurred the lead tech had to be rushed to the hospital for a rather bad back injury. Several jobs had to be rescheduled and it is possible he was missed in the schedule as the office personnel did there best to try to get everyone fit back in. It is regrettable that this happened and is not our normal scope of operation.

John P.
11/2008
5.0
tv repair
  + -1 more
Did a great job.
Description of Work: Repaired big screen HD TV.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50
    • 1
    • 2
    • 3(current)

Contact information

unknown, Westminster, MD 21157


Service hours

Sunday:
Closed
Monday:
5:00 PM - 9:00 PM
Tuesday:
5:00 PM - 9:00 PM
Wednesday:
5:00 PM - 9:00 PM
Thursday:
5:00 PM - 9:00 PM
Friday:
5:00 PM - 9:00 PM
Saturday:
12:00 PM - 5:00 PM

Licensing

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

TV Repair,
Electronic Gadget Repair,
Electrical,
TV Service - Cable,
VCR Repair,
Appliance Repair - Small

FAQ

CERTIFIED ELECTRONIC SERVICE is currently rated 4.6 overall out of 5.

Sunday: Closed

Monday: 5:00 PM - 9:00 PM

Tuesday: 5:00 PM - 9:00 PM

Wednesday: 5:00 PM - 9:00 PM

Thursday: 5:00 PM - 9:00 PM

Friday: 5:00 PM - 9:00 PM

Saturday: 12:00 PM - 5:00 PM

CERTIFIED ELECTRONIC SERVICE accepts the following forms of payment: Check
No, CERTIFIED ELECTRONIC SERVICE does not offer free project estimates.
Yes, CERTIFIED ELECTRONIC SERVICE offers eco-friendly accreditations.
No, CERTIFIED ELECTRONIC SERVICE does not offer a senior discount.
No, CERTIFIED ELECTRONIC SERVICE does not offer emergency services.
Yes, CERTIFIED ELECTRONIC SERVICE offers warranties.
CERTIFIED ELECTRONIC SERVICE offers the following services: ON SITE REPAIR MONDAY- FRIDAY, 6pm-9pm, SATURDAY 12-5pm. We service LCD , PLASMA, DLP, PROJECTION & DIRECT VIEW TELEVISION 32" AND LARGER. Factory Authorized for Sanyo, Pioneer, Panasonic. We also service audio equipment and other items on a per item basis.
CAR AUDIO EQUIPMENT

Contact information

unknown, Westminster, MD 21157


Service hours

Sunday:
Closed
Monday:
5:00 PM - 9:00 PM
Tuesday:
5:00 PM - 9:00 PM
Wednesday:
5:00 PM - 9:00 PM
Thursday:
5:00 PM - 9:00 PM
Friday:
5:00 PM - 9:00 PM
Saturday:
12:00 PM - 5:00 PM