Founded 1998 • With Angi since November 2006
2022 Super Service Award
Service Provider ResponseThank you Mr. [Member Name Removed]; It was a pleasure to work with you. Please feel free to call me directly any time if any questions or issues arise with your radon mitigation system. Sincerely, John Swett Owner Radon Abatement Services
Service Provider ResponseMr. [Member Name Removed]; I'm so glad we lived up to expectations on your radon issue. Thank you for the positive feedback and thank you for your business! John Swett Radon Abatement Services 202-213-6200
Service Provider ResponseHi [Member Name Removed]; I'm very happy that you were pleased with the job, and we very much appreciate your business. Thank you, John Swett Radon Abatement Services 202-213-6200
Service Provider ResponseMr. [Member Name Removed]; I'm very sorry that I overlooked your inquiries. Nikki emailed me when you called, but the message was buried in dozens of others from the same day and I simply missed it. The demand for our services right now is unprecedented and overwhelming, and I have not been able to keep up with it. This has led to two "F"s on Angie's List in as many weeks, which is very disappointing for me, as we never did any work for either member. We strive to provide the best radon mitigation service to all our clients. Those who use us know well the quality of our work and our responsiveness to any questions or issues. It's frustrating and ironic that the tremendous pressure being put on us by the real estate trade at this time has made it impossible for me to respond to everyone in a timely manner. However, all I can do is keep trying as best I can, to respond to everyone as soon as possible. We have added measures to try to prevent anyone from falling through the cracks in future. Sincerely, John Swett Owner Radon Abatement Services 202-213-6200
Service Provider ResponseMr. [Member Name Removed]; My apologies for somehow missing the email from my asst. Nikki regarding your estimate. We have been swamped with more than 100 new inquiries per week since you contacted us on March 28th. I searched the email chain from Nikki and found only one other email from April 21st, which I never saw. Normally Nikki would call me as soon as a follow-up call from a client comes in asking about their proposal. Unfortunately, the email of April 21st was buried in dozens of others, and I just didn't see it. Nikki is extremely good at returning calls and responding to messages. I've found nothing from her other than the single email of April 21st, so I will find out what happened with the additional calls you made to our office, and take steps to ensure this does not happen in future. Although we strive to provide the best service possible to all, the past 2+ months have been unprecedented and pretty much unmanageable, with tremendous pressure being put on us by the real estate community, averaging more than 25 new inquiries per day, 7 days a week. Every inquiry is "urgent" with quick time frames for mitigation and retest results prior to settlement. I'm very sorry I did not see the email after your call on April 21st, otherwise I would have responded immediately. This was inadvertent and I'm equally sorry we lost the chance to do the mitigation work for you. Sincerely, John Swett Owner Radon Abatement Services 202-213-6200
Radon Abatement Services is currently rated 5 overall out of 5.
Radon Abatement Services accepts the following forms of payment: Check, Visa, MasterCard, American Express, Discover
Yes, Radon Abatement Services offers free project estimates.
Yes, Radon Abatement Services offers eco-friendly accreditations.
No, Radon Abatement Services does not offer a senior discount.
No, Radon Abatement Services does not offer warranties.
Radon Abatement Services offers the following services: Super Service Award Winners from 2007 to present! Commercial & residential radon reduction & vapor extraction systems .