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Payless Plumbing & Heating

Plumbing, Drain Cleaning, Water Heaters,

About us

We are a small local business that provides customers with Plumbing,Heating and Air conditioning service needs.Our prices are way bellow the big names in the industry, while the warranty is the same.All work is 100% guaranteed.We do not offer financing.We are licensed,insured and bonded in MD,DC and VA.

Business highlights

23 years of trusted experience

Services we offer

Heating & air conditioning, gas furnaces, & boilers. Plumbing - drain clearing, water heaters, piping, toilets, rough in work, shower fixtures, shut off valves, code correction.

Services we don't offer

Commercial or industrial building service or maintenance. Service contracts.

Amenities

Warranties
Yes
Senior Discount

5%



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.9196 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
92%
4
6%
3
1%
2
0%
1
2%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
5.0
Showing 1-25 of 196 reviews

kelly K.
08/2023
1.0
heating & air conditioning/hvac
  + -1 more
My AC was not blowing out air but it wasn't cold air. When my AC broke, Zivko (owner) charged me $759 to fix it by filling the AC with 5 lbs of refrigerant. He left my house telling me that I needed to wait a while before feeling the house cool down. The house never cooled down because what he tried didn't work to fix the AC. When I called him to let him know that the AC was not fixed, he said he did all he could. He didn't come back to try to fix the AC or provide a refund, not even a partial refund. He just left me with a broken AC after taking my check for $759.
Description of Work: My AC was not blowing out air but it wasn't cold air. When my AC broke, Zivko (owner) charged me $759 to fix it by filling the AC with 5 lbs of refrigerant. He left my house telling me that I needed to wait a while before feeling the house cool down. The house never cooled down because what he tried didn't work to fix the AC. When I called him to let him know that the AC was not fixed, he said he did all he could. He didn't come back to try to fix the AC or provide a refund, not even a partial refund. He just left me with a broken AC after taking my check for $759.

Rating CategoryRating out of 5
quality
1.0
value
1.0

$759

Response from Payless Plumbing & Heating
If you've ever been to the doctor you know very well that the mri cost $980 when you have insurance. Mri doesn't fix you at all....same here. We do everything we can but sometimes it doesn't work out. I told you your compressor had problems in the past and that it had a hard start capacitor for a reason. You act like the government is paying for our trucks, freon, parts and helpers. Nope. Even if you had Hvac warranty you would pay $110 deductible fee before your warranty pays a dime. We drove for an hour to see you.... spent 1.5 hrs there..... Saved you life by fixing you furnace vent pipe in attic because it was completely fallen apart and when in use co2 was blowing into house. You don't appreciate what we do.... what we have to pay to do business.....

Stewart S.
06/2019
5.0
plumbing
  + -1 more
It took about 30 minutes to remove the old faucet and 15 minutes to install the new faucet. WD40 was applied to remove the old faucet, because it had rusted. The plumber also explained how the new faucet worked and how to maintain it. Thei installation came with a 30 day warranty in case any of the connections developed a leak.
Description of Work: I hired Payless Plumbing to removing an old kitchen sink faucet and install a new faucet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Michal S.
03/2019
5.0
plumbing
  + -1 more
I have never left a review before but Zivko more than warrants it. I have had him come by for plumbing needs (a faucet replacement most recently) and plan to use him for my heating and A/C needs as well. Always shows up with a smile on his face and explains everything as he goes. Works fast and well. Prices are reasonable. He is extremely responsive. He shows up on time. He gets the work done efficiently. And he is just a nice guy on top of it all. He is that good which is sometimes a rarity in this space. I wish everyone I worked with for my house was as good as him.
Description of Work: Faucet Replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

K L.
01/2019
5.0
plumbing
  + -1 more
Payless set up an appointment, on short notice, and followed through. The replacement was perfect and installed and tested. Absolutely reliable service, punctual and professional -- and Mr. Zitvo (hope I have his name spelled correctly) was a pleasure to work with. He also has a good sense of humor and didn't mind my pesky little terrier trying to jump all over him.
Description of Work: We needed a kitchen faucet replaced just before the holidays.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Romy O.
04/2018
5.0
plumbing
  + -1 more
Zivko identified the problem and got the work done really fast. He is a smart guy and wants to be sure the work is done right, which I really appreciated. He also made a point of keeping the area super clean when he left. He helped me tape up he wall defect because I have young kids and he didn’t want them to get hurt. I appreciate things like that — makes me think he is in business to stay in business for a long time and cares.
Description of Work: Pipe leak going into the basement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Frank Z.
03/2018
5.0
plumbing
  + -1 more
My kitchen sink faucet was loose and tightening it would be no easy job because the connections below are behind a very deep sink and garbage disposal, so I called on Payless Plumbing. I also wanted to change the orientation so that the handle was on the right side instead of the left side as originally installed. I've used Payless Plumbing in the past and they have always done an excellent job and this was no exception. Zivko arrived on time as usual and was able to change the orientation and tighten the faucet without removing the garbage disposal which would have meant more time and more expense. Zivko always does an excellent job. He is my "go to" plumber and would not consider anyone else.
Description of Work: Tighten and change orientation of kitchen sink faucet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Catherine H.
01/2018
5.0
plumbing, water heater repair
  + 0 more
Zivko of Payless Plumbing came out right away on a freezing Saturday and cheerfully got my water back on quickly after a terrible water heater failure and flood. Zivko efficiently capped the bad pipes so I could turn the water main back on. He gave his opinion on the current water heater setup and possible replacements, even though he doesn't do that kind of work any more. I was so grateful for the prompt, expert repair and advice! ALWAYS my first choice.
Description of Work: Water heater broke and was flooding the basement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Kay W.
09/2017
5.0
plumbing
  + -1 more
Good. He was timely and did the job quickly and efficiently, and he took the debrie with him.
Description of Work: Bathroom sink leak: removed old faucet and installed a new one. Also, Zivko, the plumber/owner gave me money-saving advice. I had told him that in the next year or so I intended to take up the old tile floor and install a new one. But I thought about getting a new vanity now as I was getting this new faucet. He said waiting to install a new vanity until after my floor change would be the better course. This would eliminate any chance of damage during the remodel to a new vanity and installing the faucet I just bought in the new vanity was an easy job. I took his advice and held off getting a new vanity until I am ready to remodel.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Elise R.
04/2017
5.0
plumbing, drain cleaning
  + 0 more
Very pleased with responsiveness, promptness, and creativity in addressing unexpected challenges, all done with good humor.
Description of Work: Clogged sink, faucet replacement, leak repairs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Payless Plumbing & Heating
Thank you for the kind words-:)

theresa J.
09/2016
5.0
plumbing
  + -1 more
I feel that he did a good job and gave me a good price.
Description of Work: Payless Plumbing put in a sump pump.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Jocelyn W.
09/2016
5.0
plumbing
  + -1 more
Excellent, patient with questions, cleaned up entirely
Description of Work: Outdoor faucet replacement, internal cutoff valves, dishwasher replumbed

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Steven L.
08/2016
5.0
plumbing
  + -1 more
Zivko gave a ballpark estimate of approximately $400 based on pictures I provided. In the end, when he discovered the fix was simpler than he had thought, he charged me less ($389) and also performed additional work (extended/cut bath spout rough-in, installed bath spout trim & caulked, caulked drain overflow trim, replaced shower spout). I understand when the price must sometimes go up because of unexpected situations, but I appreciate Zivko's honestly and willingness to lower the price when things go unexpectedly well. Also, he's got a wealth of plumbing knowledge/experience, and in the two times we've worked together, he's always been happy to share the "why" behind what he's doing, which I appreciate.
Description of Work: Needed help fixing what the last plumber messed up. I should have called Payless Plumbing first. The last plumber left the shower valve rough-in sticking out about 1/2" too far, which meant the shower control trim would not sit flush against the tile wall. I needed to have this rough-in moved 1/2" deeper into the wall.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$389

Stewart S.
07/2016
5.0
plumbing, drain cleaning
  + 0 more
The contractor arrived on time. He unclogged the low flow toilet with an auger. He also made adjustments and repairs to the flushing mechanism inside the tank to increase the water flow and prevent future clogs. The repairs were completed within 1 hour.
Description of Work: Unclog and repair a low flow toilet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Pete E.
01/2016
5.0
plumbing, drain cleaning
  + 0 more
Zivko called back within an hour and said he would be over in 40 minutes. What should have been a simple 1 hour snake clean out with a 60' wire turned into a 6 hour marathon. About 20 feet in it became really difficult. Turns out my original contractor (since gone out of business 8 years ago) took some shortcuts and installed T junction and capped one end of the drainage pipe. The snake turned the wrong direction and ended up punching through the cap and then kinking. After removing some drywall and drop ceiling tiles Zivko was able to cut the snake in order to free it, completely replace the damage pipe and junction, and remove the blockage. He very kindly reduced the cost as the snake clean out did not fix the original problem. Payless is very committed to its customers - highly recommend.
Description of Work: Called Payless Plumbing to deal with a blocked kitchen double sink.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mimi W.
09/2015
5.0
plumbing
  + -1 more
They were professional, pleasant and punctual.
Description of Work: They gave us a verbal estimate.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Francis R.
08/2015
5.0
plumbing
  + -1 more
they got everything done quickly. they were able to replace the bathtub drain without damaging any drywall.
Description of Work: They replaced 3 toilets and a bathtub drain that was leaking.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Response from Payless Plumbing & Heating
Dear member, we have no records of this work being done in july 2015 in Ashburn Va , would you be so kind and send a copy of invoice to / heatingandplumbing@yahoo.com / thank you, Z.

Anne K.
08/2015
5.0
plumbing
  + -1 more
We highly recommend this provider. Zivko was prompt, did a great job installing our water filter, took care to keep the floor clean when he was working, identified a small leak that he was able to fix for a very reasonable price, and fixed burst pipes twice, even coming out on a Sunday when we had an emergency. We would definitely use this provider for future plumbing needs.
Description of Work: The provider installed an undersink water filter and also fixed burst pipes during this very cold winter.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Catherine H.
06/2015
5.0
plumbing
  + -1 more
Prompt, fast, does a nice job, knows his stuff, friendly, doesn't mind explaining what he's doing, reasonable prices. Highly recommend Payless Plumbing. Have called him before and definitely will again. A+
Description of Work: He adjusted the toilet so it would use less water. He also installed a new water filter for the refrigerator (the old one leaked and could not be used) and he improved how the old one was installed; he explained the procedure for replacing it so I can do it myself next time.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$249

Emily B.
06/2015
5.0
plumbing
  + -1 more
Payless Plumbing has the best plumber I have ever met, Zivko. He transforms frustrating experiences into creative solutions to longterm problems. Background: we had bought a new anode rod specifically for the model of the gas hot heater that we had, in order to improve the amount of hot water we could have. The hot water heater was old, but still working. We had watched online videos that said it would be easy to do. However, that was so wrong. There was no way we could crack the bolt of the old original rod even with a huge plumbers wrench. Zivko of Payless Plumbing, with great strength and a stubborn will to succeed, cracked that old bolt. Then, the rod we had bought didn't fit the length of the hot water heater. Zivko cut the rod to the right size with a plumber's special saw. Then, Zivko had to bend the rod slightly to accommodate the space between the hot water heater and the basement ceiling. Of course, he had to straighten back the rod so that it would fit into the hot water heater. Zivko has the strength, patience and can-do spirit to solve the problems; thus, we didn't have to replace the hot water heater. To our minds, we saved hundreds of dollars by not having to buy a new one. The other reason we had called Payless Plumbing was to replace our only outside faucet which had been leaking for years. The work included cutting the pipe near the inside turnoff valve in order to remove the old faucet. The job was done in less than 30 minutes and I can now water my plants with ease. As he was working next to the furnace, Zivko also pointed out to me that I had flexible tubing on my gas line which was wearing down right where the line entered the shell of the furnace. He told me that the flexible tubing would not pass a home inspection, and, more importantly, was not safe. The flexible tubing had a warning label on it that I could no longer read. I booked him to come back the next week and he replaced the pipes so that there was no flexible parts. It fit perfectly within the housing. I feel safe and grateful to know a good plumber in the area.
Description of Work: Installed anode rod inside gas hot water tank--bought from a plumbing parts place to fit our model of tank. . Also, Zivko replaced outside water faucet so that it actually didn't leak.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$289

Stewart S.
05/2015
5.0
plumbing
  + -1 more
Ziwko was available on Saturday morning during Memorial Day weekend to repair a slow leak on a shut-off valve joint. Due to the tight space around the shut-off valve in the basement ceiling, Zivko came up with a creative solution using 3 sharkbite plumbing connections. The shut-off value was too close to drywall and electrical wiring to solder with flame. The round handwheel was replaced with a quarter turn shut-off handle.
Description of Work: Replace a leaking shut-off valve in the basement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$355

Stephanie A.
03/2015
5.0
plumbing, drain cleaning
  + 0 more
He is smart and professional--just the man you want to have thinking through the best way to solve a problem. He's personable, friendly, great with dogs :) and he gets the job done quickly and well. We are extremely happy. I gave him straight As and would have rated the service higher if I could have.
Description of Work: He found and removed a clog that was 60 feet down the pipe (from my kitchen sink!), and discovered that my stand-alone sink sprayer was leaking! The next day I purchased a new faucet for my kitchen sink--this time with the sprayer as part of the faucet--and I left him a key to come back and install it when it arrived later in the week. He came, installed it beautifully, played with my dog, and we are very very happy.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Stewart R.
01/2015
5.0
plumbing
  + -1 more
They did a very good job. They installed a new sink faucet in my bathroom. I also had him look at another sink while he was here. I have used him since then as well.
Description of Work: I got a deal from them for two hours of plumbing service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Martin T.
01/2015
5.0
plumbing
  + -1 more
Very impressed by Payless. They called me first thing the morning of the service date to confirm the appointment and give me an approximate time the plumber would arrive. The plumber called 30 minutes prior to his arrival (which was close to the approximate date I was given in the morning). When he showed up, he was very courteous and professional. After looking at the problems, he gave me an estimate of the cost of fixing both problems. After he worked on them for a few hours, the problems were fixed, and I was charged exactly what the estimate was, which I thought was pretty reasonable given the problems. Overall, a very pleasant experience -- prompt, courteous, and professional. Will definitely use again and would certainly recommend.
Description of Work: Fixed two separate problems -- we had a toilet pipe leaking into a wall, and a shower pipe dripping into our basement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Barbara S.
01/2015
5.0
plumbing, drain cleaning
  + 0 more
Prompt return of phone call asking for service. Offered next day service. On time arrival. Professional, friendly demeanor throughout the service call Provided honest assessment and recommendations (it's an old house, and we're just trying to limp along until we do renovations in the next six months) Effective service I would highly recommend.
Description of Work: Zivko snaked two drains and tweaked our kitchen sink pressure valve to address a vibrating pipe problem. While here, he also noticed a pinched drain hose from our dishwasher and offered to help us with replacing the house water filter (the prior owner does not appear to have left the wrench).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Chris B.
01/2015
5.0
plumbing
  + -1 more
Scheduling was easy to do and he came out within two days.
Description of Work: We had a garbage disposal that was leaking and he replaced this. He completed the work in about an hour and a half.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Contact information

11724 King Tree St, Silver Spring, MD 20902


Service hours

Sunday:
Closed
Monday:
8:30 AM - 4:30 PM
Tuesday:
8:30 AM - 4:30 PM
Wednesday:
8:30 AM - 4:30 PM
Thursday:
8:30 AM - 4:30 PM
Friday:
8:30 AM - 4:30 PM
Saturday:
9:00 AM - 4:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Drain Cleaning,
Water Heaters,
Heating and Air Conditioning,
Wells and Pumps,
Dryer Vent Cleaning,
Natural Gas Lines,
Water Coolers

FAQ

Payless Plumbing & Heating is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 8:30 AM - 4:30 PM

Tuesday: 8:30 AM - 4:30 PM

Wednesday: 8:30 AM - 4:30 PM

Thursday: 8:30 AM - 4:30 PM

Friday: 8:30 AM - 4:30 PM

Saturday: 9:00 AM - 4:00 PM

Payless Plumbing & Heating accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Payless Plumbing & Heating does not offer free project estimates.
Yes, Payless Plumbing & Heating offers eco-friendly accreditations.
No, Payless Plumbing & Heating does not offer a senior discount.
No, Payless Plumbing & Heating does not offer emergency services.
Yes, Payless Plumbing & Heating offers warranties.
Payless Plumbing & Heating offers the following services: Heating & air conditioning, gas furnaces, & boilers. Plumbing - drain clearing, water heaters, piping, toilets, rough in work, shower fixtures, shut off valves, code correction.
Commercial or industrial building service or maintenance. Service contracts.

Contact information

11724 King Tree St, Silver Spring, MD 20902


Service hours

Sunday:
Closed
Monday:
8:30 AM - 4:30 PM
Tuesday:
8:30 AM - 4:30 PM
Wednesday:
8:30 AM - 4:30 PM
Thursday:
8:30 AM - 4:30 PM
Friday:
8:30 AM - 4:30 PM
Saturday:
9:00 AM - 4:00 PM