Payless Plumbing & Heating

My AC was not blowing out air but it wasn't cold air. When my AC broke, Zivko (owner) charged me $759 to fix it by filling the AC with 5 lbs of refrigerant. He left my house telling me that I needed to wait a while before feeling the house cool down. The house never cooled down because what he tried didn't work to fix the AC. When I called him to let him know that the AC was not fixed, he said he did all he could. He didn't come back to try to fix the AC or provide a refund, not even a partial refund. He just left me with a broken AC after taking my check for $759.

It took about 30 minutes to remove the old faucet and 15 minutes to install the new faucet. WD40 was applied to remove the old faucet, because it had rusted. The plumber also explained how the new faucet worked and how to maintain it. Thei installation came with a 30 day warranty in case any of the connections developed a leak.

I have never left a review before but Zivko more than warrants it. I have had him come by for plumbing needs (a faucet replacement most recently) and plan to use him for my heating and A/C needs as well. Always shows up with a smile on his face and explains everything as he goes. Works fast and well. Prices are reasonable. He is extremely responsive. He shows up on time. He gets the work done efficiently. And he is just a nice guy on top of it all. He is that good which is sometimes a rarity in this space. I wish everyone I worked with for my house was as good as him.

Payless set up an appointment, on short notice, and followed through. The replacement was perfect and installed and tested. Absolutely reliable service, punctual and professional -- and Mr. Zitvo (hope I have his name spelled correctly) was a pleasure to work with. He also has a good sense of humor and didn't mind my pesky little terrier trying to jump all over him.

Zivko identified the problem and got the work done really fast. He is a smart guy and wants to be sure the work is done right, which I really appreciated. He also made a point of keeping the area super clean when he left. He helped me tape up he wall defect because I have young kids and he didn’t want them to get hurt. I appreciate things like that — makes me think he is in business to stay in business for a long time and cares.

My kitchen sink faucet was loose and tightening it would be no easy job because the connections below are behind a very deep sink and garbage disposal, so I called on Payless Plumbing. I also wanted to change the orientation so that the handle was on the right side instead of the left side as originally installed. I've used Payless Plumbing in the past and they have always done an excellent job and this was no exception. Zivko arrived on time as usual and was able to change the orientation and tighten the faucet without removing the garbage disposal which would have meant more time and more expense. Zivko always does an excellent job. He is my "go to" plumber and would not consider anyone else.

Zivko of Payless Plumbing came out right away on a freezing Saturday and cheerfully got my water back on quickly after a terrible water heater failure and flood. Zivko efficiently capped the bad pipes so I could turn the water main back on. He gave his opinion on the current water heater setup and possible replacements, even though he doesn't do that kind of work any more. I was so grateful for the prompt, expert repair and advice! ALWAYS my first choice.

Good. He was timely and did the job quickly and efficiently, and he took the debrie with him.

Very pleased with responsiveness, promptness, and creativity in addressing unexpected challenges, all done with good humor.

Very well.

I feel that he did a good job and gave me a good price.

Excellent, patient with questions, cleaned up entirely

Zivko gave a ballpark estimate of approximately $400 based on pictures I provided. In the end, when he discovered the fix was simpler than he had thought, he charged me less ($389) and also performed additional work (extended/cut bath spout rough-in, installed bath spout trim & caulked, caulked drain overflow trim, replaced shower spout). I understand when the price must sometimes go up because of unexpected situations, but I appreciate Zivko's honestly and willingness to lower the price when things go unexpectedly well. Also, he's got a wealth of plumbing knowledge/experience, and in the two times we've worked together, he's always been happy to share the "why" behind what he's doing, which I appreciate.

The contractor arrived on time. He unclogged the low flow toilet with an auger. He also made adjustments and repairs to the flushing mechanism inside the tank to increase the water flow and prevent future clogs. The repairs were completed within 1 hour.

Zivko called back within an hour and said he would be over in 40
minutes. What should have been a simple 1 hour snake clean out with a
60' wire turned into a 6 hour marathon. About 20 feet in it became
really difficult. Turns out my original contractor (since gone out of
business 8 years ago) took some shortcuts and installed T junction and
capped one end of the drainage pipe. The snake turned the wrong
direction and ended up punching through the cap and then kinking. After
removing some drywall and drop ceiling tiles Zivko was able to cut the
snake in order to free it, completely replace the damage pipe and
junction, and remove the blockage. He very kindly reduced the cost as the
snake clean out did not fix the original problem.
Payless is very committed to its customers - highly recommend.

unknown

They were professional, pleasant and punctual.

they got everything done quickly. they were able to replace the bathtub drain without damaging any drywall.

We highly recommend this provider. Zivko was prompt, did a great job installing our water filter, took care to keep the floor clean when he was working, identified a small leak that he was able to fix for a very reasonable price, and fixed burst pipes twice, even coming out on a Sunday when we had an emergency. We would definitely use this provider for future plumbing needs.

Prompt, fast, does a nice job, knows his stuff, friendly, doesn't mind explaining what he's doing, reasonable prices. Highly recommend Payless Plumbing. Have called him before and definitely will again. A+

Payless Plumbing has the best plumber I have ever met, Zivko. He transforms frustrating experiences into creative solutions to longterm problems. Background: we had bought a new anode rod specifically for the model of the gas hot heater that we had, in order to improve the amount of hot water we could have.  The hot water heater was old, but still working. We had watched online videos that said it would be easy to do. However, that was so wrong. There was no way we could crack the bolt of the old original rod even with a huge plumbers wrench. 
Zivko of Payless Plumbing, with great strength and a stubborn will to succeed, cracked that old bolt.  Then, the rod we had bought didn't fit the length of the hot water heater. Zivko cut the rod to the right size with a plumber's special saw. Then, Zivko had to bend the rod slightly to accommodate the space between the hot water heater and the basement ceiling. Of course, he had to straighten back the rod so that it would fit into the hot water heater. Zivko has the strength, patience and can-do spirit to solve the problems; thus, we didn't have to replace the hot water heater. To our minds, we saved hundreds of dollars by not having to buy a new one. 
The other reason we had called Payless Plumbing was to replace our only outside faucet which had been leaking for years. The work included cutting the pipe near the inside turnoff valve in order to remove the old faucet. The job was done in less than 30 minutes and I can now water my plants with ease. 
As he was working next to the furnace, Zivko also pointed out to me that I had flexible tubing on my gas line which was wearing down right where the line entered the shell of the furnace. He told me that the flexible tubing would not pass a home inspection, and, more importantly, was not safe. The flexible tubing had a warning label on it that I could no longer read. I booked him to come back the next week and he replaced the pipes so that there was no flexible parts. It fit perfectly within the housing. I feel safe and grateful to know a good plumber in the area. 

Ziwko was available on Saturday morning during Memorial Day weekend to repair a slow leak on a shut-off valve joint.  Due to the tight space around the shut-off valve in the basement ceiling, Zivko came up with a creative solution using 3 sharkbite plumbing connections.  The shut-off value was too close to drywall and electrical wiring to solder with flame.  The round handwheel was replaced with a quarter turn shut-off handle.

He is smart and professional--just the man you want to have thinking through the best way to solve a problem. He's personable, friendly, great with dogs :) and he gets the job done quickly and well. We are extremely happy. I gave him straight As and would have rated the service higher if I could have.

unknown

They did a very good job. They installed a new sink faucet in my bathroom. I also had him look at another sink while he was here. I have used him since then as well.