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A-1 TV Sales & Service LLC

TV Repair, TV Sales, Stereo and Home Theater Systems,

About us

Family owned since 1957. We have 5 employees including two service technicians. We do in home repairs and also offer in shop repairs. We are an authorized service center for LG, Samsung, Panasonic, Mitsubishi, Toshiba, Pioneer, Hitachi,Funai,Magnavox,Emerson, Philips, JVC, Orion, NEC,LG,and Sharp. Award winning. Additional service area: Frederick County

Business highlights

68 years of trusted experience

Services we offer

Television Repair, Audio Equipment Repair, Television Sales.

Services we don't offer

Appliance Repair, Computer Repair, Phone Repair, Tablet Repair.

Amenities

Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Reviews

4.8160 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
84%
4
6%
3
4%
2
2%
1
4%


Rating CategoryRating out of 5
quality
4.8
value
4.6
professionalism
4.8
responsiveness
4.8
punctuality
4.8
Showing 126-150 of 160 reviews

Dan C.
02/2016
5.0
tv repair
  + -1 more
unknown
Description of Work: Great.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from A-1 TV Sales & Service LLC
Thank you for using our companys services for your electronic repair needs.Let us know if you need our services in the future.

Sharon L.
01/2016
3.0
tv repair
  + -1 more
unknown
Description of Work: Had appt. for Fri, 1/8/16 and no one showed. Called company at 3pm and they said technician could not come until late. At 7pm they called to say he could not come until Sat (after I waited at home all day)! |When the technician came Sat he was very professional and clearly explained my options for repair. He was very helpful.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
2.0
punctuality
1.0

$90

Response from A-1 TV Sales & Service LLC
Sorry for any miscommunication in setting up your appointment.

Ronald W.
12/2015
5.0
tv repair
  + -1 more
unknown
Description of Work: Replaced the power supply in our 3 year old plasma TV. Came out on the Saturday after Thanksgiving, and quickly diagnosed the problem. Very professional, kind and helpful. Even helped me move our old backup (CRT) TV back upstairs!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$245

Response from A-1 TV Sales & Service LLC
Glad to be of assistance to your family.Hope you and the family hada a wonderful Christmas and Happy New Year.

Jocelyn W.
12/2015
5.0
tv repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Response from A-1 TV Sales & Service LLC
Thank you for taking the time to review our company.Let us know if we can be of assistance in the future.

CASSANDRA W.
11/2015
5.0
tv repair
  + -1 more
unknown
Description of Work: Absolutely the most helpful, friendly, no-pressure, reasonably priced tv repair service professionals. No need to look any further.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from A-1 TV Sales & Service LLC
Thank you for your review.We are glad to be of assistance.

Barry B.
10/2015
5.0
tv repair
  + -1 more
unknown
Description of Work: Replaced circuit board in older HDTV. |Went very well. I thought I was going to have to buy a new TV

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from A-1 TV Sales & Service LLC
Glad we could help you to resolve your electronic repair needs.

Veronica I.
09/2015
5.0
tv repair
  + -1 more
unknown
Description of Work: Six capacitors were replaced in my Samsung TV. I thought that I needed a new tv. Jeff, the technician, told me that would be a waste of money,the tv was still good. I will definitely use him again. He is very honest and forthright. |

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$190

Response from A-1 TV Sales & Service LLC
Thank you very much for the kind review.We always try to repair irst beore we suggest a replacement set.

Robert K.
08/2015
5.0
tv repair
  + -1 more
unknown
Description of Work: gave me great advice on replacing television without coming out or charging a fee. I was extremely impressed and they are friendly to boot.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from A-1 TV Sales & Service LLC
Thank you for the kind review.I beleive if a set has done its time get a new one and move on,if not we will be more then glad to repair the set for all of our clients. Regards Jeff A-1 TV

Jeff D.
07/2015
5.0
tv repair
  + -1 more
unknown
Description of Work: My TV's picture went out and Jeff Weins came out believing, as I did that the DLP TV's bulb was burned out. He replaced the bulb and then determined that there was a lot more wrong with the TV and said it was not cost effective to replace it. He removed the bulb he put in and only charged me for the service call. I have never seen such an honest person. In addition, he gave me the names of people who could help me with an installation of a new system. I would highly recommend using Mr. Weins and would hire him again if anything went wrong with my sets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

Response from A-1 TV Sales & Service LLC
Thank you for the kind review.My reputation as a honest business owner is always the most cherrished commidity I have and will always have our clients upmost respect.

Sharon G.
07/2015
5.0
tv repair
  + -1 more
unknown
Description of Work: We had no picture on our 46 inch Samsung TV. They found the problem, ordered the part and 2 days later we were watching TV. We would definitely use them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$240

Response from A-1 TV Sales & Service LLC
The problem was replacing the power supply.We always troubleshot our sets and give best service and the best possible price to repair at a quality price point and reliability to your electronic repair needs.

Eric S.
07/2015
5.0
tv repair
  + -1 more
unknown
Description of Work: They fixed our tv. Needed 2 capacitors. Did not understand why I was charged $95 twice for service call and technical time. They were not here long at all. Then noticed that they overcharged me again by $5 because they did not add the charges up correctly.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$206.96

Response from A-1 TV Sales & Service LLC
The charges are 95.00 for the service call that is to have on or two of our qualified service technicians to come to your location.The labor fee is seperate from a service call fee.If had wanted to do so you could have taken your 125 pound plasma television down the stairs from the upstairs location where it was wall mounted and driven it all the way to our shop in Silver Spring Maryland and you would not have to have payed the service call fee.Sorry for any communication errors.

thomas D.
06/2015
5.0
tv repair
  + -1 more
unknown
Description of Work: Cleaned inside TV to remove dirt

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from A-1 TV Sales & Service LLC
Glad we were able to assist you with your electronic repair needs.

Jonathan D.
05/2015
5.0
tv repair
  + -1 more
unknown
Description of Work: they hung two television sets on the wall. Ordered a new TV for one of the walls. Installed them beautifully and I could not be happier. They know what they are doing and take pride in doing it well. Can't go wrong. ps I allowed them in my house when I was not there and they left everything neat and clean.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Response from A-1 TV Sales & Service LLC
Thank you for the review.Please let us know if we need to help you with the operation of each of the systems.

Margaret H.
03/2015
5.0
tv repair
  + -1 more
unknown
Description of Work: Hooked up my TV to all the auxiliaries, showed me simple ways to use all of them, even solved a problem with my tuner. I was very pleased.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

Response from A-1 TV Sales & Service LLC
I am very glad you were able to contact us to resolve the issues with your electronic devices.Please let us know in the future if we can be of some assistance to you or a friend.

Debra B.
02/2015
5.0
home theater design, tv repair
  + 0 more
unknown
Description of Work: We took our Samsung 46" flat screen in for repair. The power was cycling on and off. They diagnosed the problem and fixed very quickly. We took the TV in on a Friday afternoon, they had diagnosed it by Saturday afternoon and we picked up on the following Monday. We were very pleased with the service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$122

Response from A-1 TV Sales & Service LLC
Thank you for you review of our company's services.Please let us know if we can be of assistance in the future.

mark M.
11/2014
5.0
tv repair
  + -1 more
Went great
Description of Work: replace color wheel of 61 inch Samsung

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from A-1 TV Sales & Service LLC
Thank you you for the review.Glad we were able to resolve your electronic repair needs.We hope we met or exceeded your repair experience expectations.

Joshua L.
10/2014
5.0
tv repair
  + -1 more
unknown

Rating CategoryRating out of 5
responsiveness
5.0

Yes, I recommend this pro

Response from A-1 TV Sales & Service LLC
Thank you for you review,hope that you had a good experience in our service to assist you with your electronic repair needs. Regards, Jeff Weiner A-1 TV

Jeffrey S.
10/2014
5.0
tv repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Response from A-1 TV Sales & Service LLC
Thank you for your review.If we can be of assistance in the future please let us know. Regards, Jeff Weiner A-1 TV

Tom B.
10/2014
4.0
tv repair
  + -1 more
unknown
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from A-1 TV Sales & Service LLC
Thank you for your review of our company,glad to be of service for your electronic repair needs.

Karla N.
08/2014
4.0
tv repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Response from A-1 TV Sales & Service LLC
Thank you for the review.Have a nice day.Thank you for using our companys service.

Marsha B.
07/2014
5.0
tv repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Response from A-1 TV Sales & Service LLC
Thank you for your review and look forward to assisting you with your electronic repair needs.

Lorenzo P.
07/2014
5.0
tv repair
  + -1 more
unknown
Description of Work: These guys were great. The owner, Earl told me they've been there for over 30 years. Very friendly, personable staff. They provided a quick repair estimate for my Vizio hd TV. Most importantly, they fixed my TV at a reasonable price. I took the TV in one day, got it back the next day, if you don't count the Sunday they were closed. This is where I will start for all my future electronic repairs. Highly recommend this repair shop.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Response from A-1 TV Sales & Service LLC
Thank you for the great review we try our best to resolve the issues that electronics have in the most timely manor that we can:).Also for letting us be of assistance to your electronic repair needs at a cost effective price.

stephen B.
07/2014
5.0
tv repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

Response from A-1 TV Sales & Service LLC
Thank you for using our companys services,we hope you enjoy your electronic item.

William A.
07/2014
3.0
tv repair
  + -1 more
unknown
Description of Work: They fixed the television. My only criticism is that there was no estimate given before completing the work. The technician just started working on the television.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
3.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$185

Response from A-1 TV Sales & Service LLC
We are sorry there was not better communication between our technician and yourself,in the future if we repair a item for you i will advise our technician to be better at letting the client know what has to be done.Thank you for your comment.

Keith B.
06/2014
5.0
tv repair
  + -1 more
unknown
Description of Work: They reviewed the problem with my television. They appears to really know their stuff. Very professional. I was satisfied.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

Response from A-1 TV Sales & Service LLC
We thank you for using our services and glad we were able to assist in your electronic repair needs.

Contact information

2141 Industrial Pkwy Ste 102, Silver Spring, MD 20904

http://www.a1tvservicemddc.com

Service hours

Sunday:
Closed
Monday:
10:00 AM - 5:00 PM
Tuesday:
10:00 AM - 5:00 PM
Wednesday:
10:00 AM - 5:00 PM
Thursday:
10:00 AM - 5:00 PM
Friday:
10:00 AM - 5:00 PM
Saturday:
10:00 AM - 3:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

TV Repair,
TV Sales,
Stereo and Home Theater Systems,
Delivery Service,
Appliance Repair

FAQ

A-1 TV Sales & Service LLC is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 10:00 AM - 5:00 PM

Tuesday: 10:00 AM - 5:00 PM

Wednesday: 10:00 AM - 5:00 PM

Thursday: 10:00 AM - 5:00 PM

Friday: 10:00 AM - 5:00 PM

Saturday: 10:00 AM - 3:00 PM

A-1 TV Sales & Service LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
No, A-1 TV Sales & Service LLC does not offer free project estimates.
Yes, A-1 TV Sales & Service LLC offers eco-friendly accreditations.
No, A-1 TV Sales & Service LLC does not offer a senior discount.
No, A-1 TV Sales & Service LLC does not offer emergency services.
Yes, A-1 TV Sales & Service LLC offers warranties.
A-1 TV Sales & Service LLC offers the following services: Television Repair, Audio Equipment Repair, Television Sales.
Appliance Repair, Computer Repair, Phone Repair, Tablet Repair.

Contact information

2141 Industrial Pkwy Ste 102, Silver Spring, MD 20904

http://www.a1tvservicemddc.com

Service hours

Sunday:
Closed
Monday:
10:00 AM - 5:00 PM
Tuesday:
10:00 AM - 5:00 PM
Wednesday:
10:00 AM - 5:00 PM
Thursday:
10:00 AM - 5:00 PM
Friday:
10:00 AM - 5:00 PM
Saturday:
10:00 AM - 3:00 PM