With over 22 years combined experience, we have come to understand that a clean home is an integral part to the functionality of the household. We work hard to ensure you are completely satisfied with our work before we leave your home. If at anytime you are not satisfied, please let us know and we will work to fix it. Let us take care of cleaning your home so you do not have to worry about finding the time to do so yourself. Feel free to contact us through email or by phone.
Business highlights
16 years of trusted experience
Services we offer
Residential and commercial cleaning, bathroom, kitchen, dust, vacuum all carpets, vacuum and mop floors, remove webs, clean glass doors, ceiling fan & air vents and much more.
Description of Work: I was looking for a house cleaner who would do a thorough cleaning on my house biweekly. Emelia and her crew are professional, friendly and detail oriented. I highly recommend their services.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$110
Leticia A.
04/2015
5.0
house cleaning
 + -1 more
unknown
Description of Work: Heavy cleaning of my home to prepare for the weekly cleaning
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
Laurette J.
11/2013
5.0
house cleaning
 + -1 more
Hired for a deep cleaning. Emilia and her team showed up ready to work. They cleaned non-stop for 3 1/2 hours. They climbed ladders in the rooms that had cathedral ceilings to reach the cobwebs, cleaned ceiling fans, and light fixtures. They did baseboards, window sills, door jams, and cleaned my six panel closet doors. All of this without any special request from me, this is their standard level of detail. Of course, they did a wonderful job in the kitchen and bathrooms, too. So good, I have them coming back every other week. I've used other cleaning services before but, I was never satisfied with their work. This time I found exactly what I was looking for; someone who cleaned my home as they would clean their own.
Description of Work: Housecleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
elizabeth R.
09/2013
5.0
house cleaning
 + -1 more
Very pleased with this service. This was actually the first time that I have ever used Angie's list, and I came across Emilia and her group. I signed up for this service looking for a housekeeper, and I found an excellent one. If you are looking for someone that provides quality and service on a consistent basis, you have found the right group. Emilia consistently brings to the same three girls with her when she arrives at my home on a weekly basis. Initially, I had wanted a biweekly service, but decided on weekly after discussing it with her. The costs are fair and reasonable for the services that she/they provide. Upon the original interview, Emilia came to my home to look at what needed to be done. We agreed upon a price of $600 to do a deep clean, which they provided on a Saturday which was conducive to my schedule and worked well for everyone. My weekly service is reasonable and the quality is excellent. I look forward to every Thursday. Great job Emilia!
Description of Work: Emilia is by far the best EVER! I have had several people over the last 15 years. My last lady for 12+ years. It was a tall order to top her. Emilia did.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$175
Jane S.
08/2013
5.0
house cleaning
 + -1 more
She has a team that works very hard and they do a good job cleaning. And if you are not happy with anything they make it right. She is very responsible and the people that work for her a great people.
Description of Work: Cleaning every couple of weeks.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Tina I.
07/2013
1.0
house cleaning
 + -1 more
She never returned my call.
Description of Work: I called her for an estimate for whole house cleaning.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
Response from Good News Cleaning Service
I'm very sorry (member name removed) but I never got your message. I usually return calls within an hour I don't know if you called a wrong number.
Pamela C.
03/2013
3.0
house cleaning
 + -1 more
Overall, I would not use this housecleaning service again.
Description of Work: We used this service 5 times every other week beginning in December 2012. Our home is approx. 4,000 square feet. The first cleaning was thorough, including cleaning doors and taking up rugs to clean hardwood floors thoughout our house. Even with 3 to 4 workers, there were quality issues, e.g., remaining dust bunnies, partially dusted leather upholstery, bathroom chrome left unclean, etc. We gave verbal and written feedback for improvement each time. However, we saw no improvement over the next 4 visits even though the owner said each time the feedback was helpful. I observed the owner stayed on her blue tooth quite a bit on what appeared to be personal calls. During an entire visit (the last visit) it appeared she chit chatted while the others did most of the work. She stopped talking just long enough to collect the check. I hesitated to do this write up because if you look you will see the owner's comebacks in response to those who expressed dissatisfaction. However, I know how a clean house should look, and I know something about cleaning one, so let's just say even for the great price the cleaning did not measure up. Despite trying to be patient and give the benefit of the doubt, we had to eventually let this service go and look for another.
Rating Category
Rating out of 5
quality
3.0
value
5.0
professionalism
2.0
responsiveness
2.0
punctuality
4.0
$180
Response from Good News Cleaning Service
Dear Member, I really appreciate that you take the time to write a review about my company. I'm very sorry that we could not meet your expectation and i wish you luck in finding a cleaning service that can please you the way that you deserve. With all do respect. Emilia Zelaya.
Richard C.
02/2013
5.0
house cleaning
 + -1 more
This is an excellent and very professional crew of 4 women. Their first cleaning was a big one -- I had been without a housekeeper for 4 months and wasn't able to keep up in spite of my best efforts. We scheduled an initial evaluation, and agreed upon a price that was fair for the first cleaning, and subsequent bi-weekly cleanings. The crew arrived right on time and five hours later, my house was wonderfully CLEAN! They worked hard and wasted no time -- bathrooms sanitized, floors mopped (with towels, not just swiffer) and thorough dusting and vacuuming. They even got the dust on my ceiling fan! As a note, they prefer to use their own vacuum machines -- one for rugs and a different one for uncarpeted areas. They clean window sills, doors, light switches, picture frames, and fireplaces. They actually mop 6 inches UNDER the borders of area rugs, and they vacuum under the cushions of sofas and chairs. When they are finished they put their towels in the wash and start it. I then dry them and throw them in a bag for the next cleaning. This housekeeping service is warm and personal, and there is no crew rotation -- just these four ladies, so no concern of not knowing who is coming into your house on a given day. That was important to me. I was definately comfortable enough to give the Lead Lady, Emilia, my house key so that I do not need to be at home. I absolutely recommend Good News Cleaning Service.
Description of Work: The first housecleaning was a much bigger job and we agreed on $500 which worked out to just about $25.00/hour. Subsequent bi-weekly cleanings are $160.00
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Daphne C.
10/2012
5.0
house cleaning
 + -1 more
Good News Cleaning Service did an excellent job! Their attention to detail is exceptional! I will be contacting them for another estimate in the near future for another property.
Description of Work: Emilia and her team cleaned the bathroom and kitchen of my home prior to move-in.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$120
Christopher L.
05/2012
5.0
house cleaning
 + -1 more
Emilia came out to do an estimate on house cleaning. She responded right away when I called her and found a time to visit my house that was convenient for me with my work schedule. She confirmed our appointment by text and even arrived early. She walked through the house with me and gave me an estimate for both a one-time deep cleaning to get the house into shape (I'm in grad school and work full time, and cleaning the house had become the last thing on my priority list, so this was a great start) and then an estimate for a weekly cleaning. She and her team did a fabulous job. They got things clean and sparkling that I thought, in our 60-year-old house, would never be truly clean. Each week she and her team come in while I'm at work and leave the house spotless. She is good with my two dogs and the first few weeks would send me a text to let me know they were warming up to her so I wouldn't worry. I am very happy with the work she does, and hiring her has made a huge improvement in my life.
Description of Work: One-time deep cleaning of the entire house and regular weekly house cleanings.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Response from Good News Cleaning Service
Dear Member, I'm very happy to work for both of you and is a pleasure to make your busy life a bit easier. Our commitment is to ensure the best possible experience for every customer by providing a high quality, professional cleaning service. Thank you for your business.
Patricia M.
02/2012
5.0
house cleaning
 + -1 more
They are outstanding and I got so much more than what I expected. They exceeded my expectations! The whole crew worked non stop and they didn't waste any time. They were very pleasant and respectful and they truly are professionals! There is not one thing that I could complain on. I will use them again in the future.
Description of Work: They came in to clean a house that I just purchased. It was a build up of grime in the house and it looks like a new house now.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$340
Response from Good News Cleaning Service
It was a wonderful experience to work for you and your son, anytime you need our service it will be a pleasure to work for you and your family. Look forward to meet with you the next time you come to Baltimore.
Kristen G.
01/2012
5.0
house cleaning
 + -1 more
Emilia and her team are wonderful! They are so professional and I am very impressed with their attention to cleaning detail. A great find and I highly recommend their cleaning services to others.
Description of Work: Bi-monthly home cleaning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
Response from Good News Cleaning Service
Thank you so much for your report and is a big pleasure to work for you and your family.
Kathleen B.
08/2011
5.0
house cleaning
 + -1 more
Great!
Description of Work: Emilia and her team did an amazing job cleaning my home yesterday. They were extremely thorough and cleaned my house with attention to every detail, from high up, hard to reach ceiling fans to the floor boards. The house smells so fresh and I can rest easy knowing that things like the AC vent were dusted and special care was given to clean the floors with just soap and water to make sure its safe for our dog. Our showers are sparkling - which is a huge improvement after having a cleaner that seemed to miss the shower completely. This is the quality that I expect and I feel good paying for a service that delivers on its promise. In addition, she and her team are polite and work hard to ensure that you are happy. I will continue to use them on a regular basis.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
RUTH C.
08/2010
5.0
house cleaning
 + -1 more
My husband, when he arrived home joked that he needed sunglasses when he entered the master bathroom - the gleam on the faucet and other fixtures was blinding. Bottom line, they do an excellent job.
Description of Work: Emelia, together with her assistant cleaned my house from top to bottom. I thought I knew what clean is - they brought a whole new definition to clean. They did a wonderful job with a very pleasant attitude and always willingly made suggestions to my requests. I am continuing to use them on a regular basis and recommend them to anyone that is very particular about their house cleaning.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
House Cleaning,
Floor Cleaning and Waxing
FAQ
Good News Cleaning Service is currently rated 4.9 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 6:00 PM
Tuesday: 8:00 AM - 6:00 PM
Wednesday: 8:00 AM - 6:00 PM
Thursday: 8:00 AM - 6:00 PM
Friday: 8:00 AM - 6:00 PM
Saturday: 8:00 AM - 5:00 PM
Good News Cleaning Service accepts the following forms of payment: Check
Yes, Good News Cleaning Service offers free project estimates.
No, Good News Cleaning Service does not offer eco-friendly accreditations.
No, Good News Cleaning Service does not offer a senior discount.
No, Good News Cleaning Service does not offer emergency services.
No, Good News Cleaning Service does not offer warranties.
Good News Cleaning Service offers the following services: Residential and commercial cleaning, bathroom, kitchen, dust, vacuum all carpets, vacuum and mop floors, remove webs, clean glass doors, ceiling fan & air vents and much more.