Award winning. Family owned & operated. Preferred method of contact 410-781-6737. Multiple Super Service Awards. See website for additional service area and our $20.00 COUPON! Please if possible with member inquiries make and model of appliance!
Business highlights
39 years of trusted experience
Services we offer
Award winning, including 2014 SUPER SERVICE AWARD WINNER. FAMILY OWNED & OPERATED.Large appliance repair, washers, dryers, refrigerators, freezers, stoves, ovens, disposers, ice makers & gas appliances. Please note some of the services not offered such as: Small appliances. Stack Units and most foreign units are not serviced. No Microwave Service. We do not sell parts privately. We do not sell or buy old appliances. We do not do installations.
Services we don't offer
We do not service stack units, Samsung,LG, or microwaves. We do not sell parts or do installations .
.I had a problem with my refrigerator; it wasn't cold. Gil responded to my phone call immediately. He had a very prompt arrival, and was very polite. He diagnosed the problem very quickly. He replaced the evaporator fan motor in my refrigerator and was done all in less than an hour. Unfortunately I started to hear the motor rattling a few weeks later. I called him and he was just as prompt and polite as the first time. He came back out and quickly fixed the issue. Would highly recommend this company, and I would use them again the next time I'm in need of appliance repair. It was a great pleasure doing business with this company.
Description of Work: Repaired evaporator fan motor
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$206
Kia T.
11/2013
2.0
appliance repair
+ -1 more
I phoned the provider to see if the company could help me with a repair to my oven. He was very rude and unprofessional. He asked "Is your oven that old or do you not know what you're talking about?". My oven is 5 years old. In the end, he wasn't able to help me. Even if he was, I wouldn't hire him. I don't extend my money to be berated.
Description of Work: I phoned the provider to see if the company could help me with a repair to my oven. He was very rude and unprofessional. He asked "Is your oven that old or do you not know what you're talking about?". My oven is 5 years old. In the end, he wasn't able to help me. Even if he was, I wouldn't hire him. I don't extend my money to be berated.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
5.0
Response from Crest Appliance Repair
Aside from being totally out of my service area, this customer was very confused about her oven as she felt that she had a actual gas flame pilot light that would not stay lit. Repeatedly I tried to explain that igniters are used now days, and did she have a very very old unit. She insisted that she had an open flame, and I explained that she surely must be misinformed and incorrect. She was adamant in her beliefs. I tried to explain to her that I did not service that type of equipment anymore and could not help her, even before realizing that she was calling someone vastly out of her service area. After so many "A" reviews, well earned, it's sad that someone that never even received our services, but only by a misrepresented phone call would attempt to damage someone's reputation! Frankly I am surprised that this would go to print without confirmation or arbitration!
Tyler A.
11/2013
5.0
appliance repair
+ -1 more
We called on a Sunday morning and Gilbert was here by noon the same day. He was able to repair our dryer in 20 minutes and the price was very reasonable. He was very professional and we are so happy to have found such a great company for any of our future appliance repair needs.
Description of Work: Repaired our dryer.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$126.88
Louis C.
11/2013
5.0
appliance repair
+ -1 more
So it's nearly the end of Rosh Hashana, my wife had been making lots of delicious food throughout. I noticed that the bottom element of our oven was starting to look different, a spot was white instead of red. I even pointed it out to my wife. A half an hour later, it was completely conked out. No heat coming from it what so ever. And there are more holidays coming up very soon, which require a lot of cooking. My wife made it clear, get this fixed, or get a new oven, NOW. I sent some pictures of the oven, the face plate, and the element to Mr. Rubin, and asked him if he would be able to come up with a replacement. He told me that this oven was about 40 years old, but he could order a replacement part and have it in in a few day. The next day he called me up, and we set up an appointment for swapping out the replacement. He came exactly when promised, and I quickly had a working oven again. Sure, I could have tried to use Google to find an element on my own, and if I had a lot of time available, I might have done just that. But under time pressure, I wanted the expert, and he came through. Funny "after" story. I posted on Facebook about how this all went. A friend of mine about 3 miles away said his dishwasher just broke and he was about to look for someone to repair it. I sent him Mr. Rubin's number and told him to call. Later on my friend said that Mr. Rubin just left, and everything was working fine now. Good thing we had him in the neighborhood. :-) Again, I highly recommend Crest for appliance repairs!
Description of Work: Replaced an element in the oven.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$115
Oslo J.
11/2013
5.0
appliance repair
+ -1 more
Gilbert was on time, professional, very informative and pleasant. He was prepared, worked quickly and did not leave a mess. I was very happy with his service.
Description of Work: My ice maker was dumping water all over the place and not shutting off , no ice just a big mess. Gilbert replace unit and it is working great.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$206
Connie H.
10/2013
5.0
appliance repair
+ -1 more
I called Crest Appliance yesterday and spoke to the owner who asked questions about how the oven was acting, to try to determine what could be the problem. They came today with the part and repaired it for a very fair price. Truly professional and honest.
Description of Work: Replaced oven element.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$146
Candice C.
10/2013
5.0
appliance repair
+ -1 more
Mr. Rubin was very professional, friendly and pleasant. He is very knowledgeable and was able to assess the issue/problem with my top load washer over the phone. I was able to schedule an appointment for the very next morning and Mr. Rubin arrived right on time with the necessary part to repair my washer. Service doesn't get any better than this. I highly recommend this company for good reliable service.
Description of Work: Assessed problem and repaired my top-load washer.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$148
Sabrina B.
10/2013
5.0
appliance repair
+ -1 more
The guy was fantastic. Everything they said in Angie’s List was true. The price was more than I thought it would be but it was worth it.
Description of Work: I used Crest Appliance Repair to repair my dryer.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$220
Response from Crest Appliance Repair
Thank you for the excellent report. The correct data however is work completed on 7/20/13 for $166.88 not $220, yes I agree that would have been high! LOL
Rachel K.
10/2013
5.0
appliance repair
+ -1 more
Provider is very responsive and saw us the day of and the day after our calls. He was very professional, gave us the price of the job before he performed any work, was honest about the repairs and repaired our machines quickly. He supplied parts that had broken and is very knowledgable about his trade.
Description of Work: We have used this provider twice now: once for our washing machine and once for our dryer on separate occasions about 1 month apart. I do not remember the exact date of service nor can I find a receipt at this time.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Christine F.
09/2013
5.0
appliance repair
+ -1 more
Crest Applicance was absolutely wonderful to work with. It was easy to schedule an appointment and they were flexible to make sure that it did work with our work schedules. The appointment happened right on time and the problem was fixed - using the least expensive solution. AND Crest called and checked on the status of the icemaker and the repair that evening and the next morning. I will absolutely contact Crest again when I have a need. Highly recommended!
Description of Work: Fixed ice maker in refigerator
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
edward W.
09/2013
5.0
appliance repair, small appliance repair
+ 0 more
I went perfect. Your not going to do better than Crest Appliance.
Description of Work: Crest Appliance came to look at my dryer as it simply wasn't functioning. The dryer was an electrical issue and fixed on the spot. Years ago this honest and nice man was recommended to me. The next day by coincidence my washer broke. I called Mr. Rubin and he stopped by the next morning. It was the same thing he repaired years ago, out of warranty and this is an older machine. But I wasn't charged. He said let's just see how she does on this one. You will fell comfortable and as though you have someone who cares and gets to know your appliances and remembers them should they ever fail again.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$65
Jean E.
09/2013
5.0
appliance repair
+ -1 more
We thought that the ice maker was broken. I called about getting it repaired and Mr. Rubin came by that day to take a look at it. He determined that the problem was a switch not the ice maker (a more expensive repair). He said he would have to pick up a switch and return to make the repair. He had to have a switch sent to him, and he returned two days later to make the repair. Mr. Rubin is very professional and a pleasant person to work with. We would definitely call him again if we have any sort of large appliance repair that needs to be done.
Description of Work: He replaced a special switch in the freezer which controlled both the ice maker and the light.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
patrick M.
09/2013
5.0
appliance repair
+ -1 more
Great service. A+++++ All the nice things said by others on Angies List are TRUE. He was a pleasure to do business. He could not fix the refrigerator but was quick to refer me to another company and even gave me their telephone contact.
Description of Work: Replaced garbage disposal and diagnosed refrigerator problem.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Manoj S.
09/2013
5.0
appliance repair
+ -1 more
Went very well. Top notch service and Top notch quality of work. Rubin called back after the service to make sure everything is working fine. Very responsive and professional. Rubin called to say he is running late by 15 minutes.
Description of Work: Fixed Freezer issue as well as Garbage Disposer issue.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$570
Response from Crest Appliance Repair
C grade for price! .....Written up this way it sounds high to me as well. Extensive repairs went into the refrigerator, the dishwasher was clogged as well as motor jammed and dormant for years, so I was delighted to be able to save it. The garbage disposer was not just an "issue" it was defective and was REPLACED by a brand new one! Generally most customers don't have multiple problems simultaneously! This was the reason for greater than ordinary costs! I wish it could have been cheaper, and thus more pleasing to my customer!
T J B.
09/2013
5.0
appliance repair
+ -1 more
A Crest repairman came within an hour of our telephone conversation. He replaced the master controller on the refrigerator. He gave us a small discount because we were Angie's List members. We were extremely pleased by his punctuality and professionalism. After the job was completed, he cleaned up the area. On the following morning, he telephoned to check on the refrigerator. He encouraged us to telephone him if we had any future problems with the appliance. We were extremely pleased!!!
Description of Work: Refrigerator was no longer cooling. Repairman determined problem after asking key questions about the refrigerator.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$360
Richard M.
08/2013
5.0
appliance repair
+ -1 more
Was on time, diagnosed problems quickly, explained the problems well, had parts on truck and quickly fixed my washer and dryer. Excellent job. I would definitely recommend.
Description of Work: Fix Washer with broken spin cycle and dryer with broken on/off switch
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$277
Marguerite J.
07/2013
5.0
appliance repair
+ -1 more
Contacted Gil on Friday (7/19), regarding refrigerator not staying cool. He asked various questions to help diagnose the problem, as well as took the model # of the unit. Scheduled appointment for the next morning. He showed up right on schedule, diagnosed the problem, and had the new motor replaced within an hour. He walked me through everything that he was doing, and what signs were indicators of the problem. While there, he contacted his next appointment to let them know that he may be running a little late. Great service, nice guy, would definitely recommend and use again.
Description of Work: Replaced bad blower motor in frig.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Sidney T.
07/2013
5.0
appliance repair
+ -1 more
He could not have been nicer. He said it probably did not make sense for him to come out and fix it. He was very honest and actually looked up the age of my two appliance.
Description of Work: I called him to fix my washer and dryer.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Kenneth S.
07/2013
5.0
appliance repair
+ -1 more
Spent time on the phone making sure he would have the right part. Arrived on time, changed out the element quickly and neatly.
Description of Work: replaced broiler element in lower oven of electric range
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$146
Scott G.
07/2013
5.0
appliance repair
+ -1 more
Description Of Work: This guy is top tops! Very pleasant and knowledgeable. He diagnosed the probable cause and asked me to source him the model number. I wasn't able to get it to him until much later in the day but since I am geographically close he made a special visit and installed the part quickly. My fridge was up and running in no time.
Description of Work: Fixed. a fried motherboard.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$330
Louis R.
07/2013
5.0
appliance repair
+ -1 more
The tech disassembled the control module and tried a repalcement component. He explained that this was a part that whirlpools typically had failure issues with. He had brought the part with him, even though it was not a regular stock part. After repalceing the part, the was he worked fine. Then, after reattaching the control panel, the washer stopped again, So we plugged it into a different socket, and discovered that the one wall socket hd a loose wire. So, the tech removed the new component, and re-inserted the original one, just to see if it would work. After the reattachment, the washer worked fine. So, he looked at me and said that I did not need the new part, and would not be charged for it. He re-assembled the machine, and wound up charging me only for the base service visit and one half hour actual service. I was very pleased with his honesty and integrity.
Description of Work: I called to have a washing machine evaluated and repaired. We discussed the problem in depth over the phone, and the technician came the following morning. he was running a few minutes late for the appointment, but alled prior to the meeting time to advise me.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$116
Elizabeth H.
07/2013
5.0
appliance repair
+ -1 more
Mr. Rubin is fantastic. He came the same day we called, and went out of his way to accommodate our schedules. This is the second time we have used him, and I highly recommend him. He diagnosed the problem quickly, explaining everything to us as he did. He made sure to know the brand and type of our dryer ahead of time, and had all the parts with him necessary to fix it. Not only that, he replaced a part that made the door close more securely, which we had not even asked him to do. He is also a very nice guy!
Description of Work: He changed a fuse in the dryer and replaced the heating element in dryer.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$176.88
Alan and Karen R.
06/2013
5.0
appliance repair
+ -1 more
Gilbert Rubin carried out all possible maintenance that may contribute to our 11 year old refrigerator cooling problems. The unit is working better. My wife and I can better determine the worth of paying for new parts and the cost of labor verse purchasing a new unit. Mr. Rubin gave us all the information we need to continue good maintenance and make a good future refrigerator purchase. His fee $95 was fair given his time, performed maintenance and expertise. Highly recommended.
Description of Work: Gilbert Rubin, owner and technician assessed a cooling problem and performed maintenance on a Kenmore (Whirlpool) Refrigerator/Freezer.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$95
Anita A.
06/2013
5.0
appliance repair
+ -1 more
Sunday evening (Fathers Day) our refrigerator started making funny, loud noises, and the temperature started dropping. We realized we will need someone to come and check it. Like I said it was Fathers Day, so we were not sure anyone would answer, we searched on the list, and really liked Crest Appliances and Mr. Gilbert Rubin, so we called, and to our surprise he answered, and after asking several questions about the refrigerator model and such, promised to come on Monday (today) at 10am. Mr. Rubin came on time, was very nice, immediately knew what was the problem, and fixed it ! Mr Rubin appears very knowledgeable, and is super nice, and the price was reasonable, if there were an A+ rating I would rate the services and Mr. Rubin an A++!
Description of Work: Replaced motor on side by side refrigerator
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$260
Hillary S.
05/2013
5.0
appliance repair
+ -1 more
I called Crest Appliance Repair and explained that my dryer was not working. Mr. Rubin asked me a few questions to help him identify the make and model so that he could anticipate possible problems and parts he might need to have with him. He was able to schedule a visit promptly and arrived right on time the next day. After examining my dryer, he explained to me in clear, understandable terms what the problem was, what he needed to do to fix it, and how much it would cost. He performed the work quickly and efficiently without disturbing anything else in the area. He was extremely easygoing, pleasant and professional. He credited me for my Angiel's List discount coupon. I would call him again without hesitation and highly recommend him. I was extremely pleased with his service.
Description of Work: Gas dryer was not maintaining heat. Problem needed to be analyzed and fixed.
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Service Categories
Appliance Repair
FAQ
Crest Appliance Repair is currently rated 5 overall out of 5.
Monday: 7:00 AM - 7:00 PM
Tuesday: 7:00 AM - 7:00 PM
Wednesday: 7:00 AM - 7:00 PM
Thursday: 7:00 AM - 7:00 PM
Friday: 7:00 AM - 7:00 PM
Saturday: 7:00 AM - 2:00 PM
Crest Appliance Repair accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Crest Appliance Repair does not offer free project estimates.
No, Crest Appliance Repair does not offer eco-friendly accreditations.
No, Crest Appliance Repair does not offer a senior discount.
No, Crest Appliance Repair does not offer emergency services.
Yes, Crest Appliance Repair offers warranties.
Crest Appliance Repair offers the following services: Award winning, including 2014 SUPER SERVICE AWARD WINNER. FAMILY OWNED & OPERATED.Large appliance repair, washers, dryers, refrigerators, freezers, stoves, ovens, disposers, ice makers & gas appliances. Please note some of the services not offered such as: Small appliances. Stack Units and most foreign units are not serviced. No Microwave Service. We do not sell parts privately. We do not sell or buy old appliances. We do not do installations.
We do not service stack units, Samsung,LG, or microwaves. We do not sell parts or do installations .