Easy scheduling, quick work and the job was done right.
Rating Category
Rating out of 5
yunzhi z.
11/2024
5.0
Honest compnay with great customer services, I needed to replace the old leaky roof and cracked skylight, first time using their services and I am very impressed by their efficiency and attention to details. Tom is a great project manager who keeps me updated on the progress, he is on site every day to track progress, very patient and repsonsive to my questions even after hours, the crew is very hard working and walk extra mile to get the job done, they even framed my one rotten wood window without charging me. I am very grateful for their work ethics and customer oriented attitude. Heavy rainfall on the same night after they finished the roof replacement, foreman Erwin even went back to my house at 10PM at night to ensure no leaks / damage done to the newly installed skylight. we also checked the new roof next morning and rest assured no leaks to my ceiling - Thank you very much for the great work!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Dan H.
08/2024
5.0
We bought a house that needed a roof tune-up. Tom Parks personally inspected beforehand and checked out the work afterward. The job included removing and disposing of a metal false chimney and stacks; removal of a concrete flue; re-sheathing and shingling over the chimney gap; properly flashing three plumbing vents; patching nail holes throughout; tightening soffits and other fittings under the eaves; and removal of an abandoned satellite dish. The crew arrived early, did their jobs with absolute professionalism, and cleaned up afterward. Tom found shingles that blended right into our older roof and the house looks outstanding!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Lynn l.
10/2023
5.0
He was a pleasure to talk to
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Dawn K.
11/2022
5.0
Very knowledgeable and extremely professional
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Laverne L.
11/2022
5.0
They did exactly as I requested! Highly recommend that company!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Charmaine W.
08/2022
5.0
The workers were so very thorough. Tim explained everything to me so I knew what to expect. I would recommend them again.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$4,500
Michelle W.
06/2022
5.0
They were very professional, prompt, anf provided excellent service at a reasonable price.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Dawn K.
03/2022
5.0
Very professional and prompt
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
R Y.
08/2021
4.5
though only porch gutter and downspouts were part of the job, took a look at all gutters and leveled on the back of the house. prompt reply to estimate request. excellent communication while weather delayed work. worked quickly and efficiently.
Rating Category
Rating out of 5
quality
5.0
value
4.5
responsiveness
5.0
Yes, I recommend this pro
Viola M.
07/2021
5.0
They were very prompt and professional.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$1,800
Peter C.
07/2020
5.0
Tom Parks and his team were very professional and courteous throughout. They replaced the whole guttering system for our house and did a great job. We went with white aluminum with leaf guard and it looks fabulous.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$5,000
Charles B.
06/2020
5.0
I am not a roof professional. I am a home owner who understands nothing last forever; so, I desired to seek an diagnosis (evaluation), repair and proper upkeep type of roof servicing. My roofs were not leaking but were aged. Notwithstanding the coronavirus disease pandemic (COVID-19), I scheduled three different roof service companies, from HomeAdvisor, for my roofing needs. I had hoped they - as the roof professionals - would tell me (1) what I did not know or could not see as problem areas of my roofs, (2) what roof problems, if any, need to be addressed, and (3) the cost for them to do the work. Daniel Parks did provide me with 1, 2 and 3. Moreover, Daniel Parks identified an additional roof - i.e., that ledge over my home's second story windows - in their examination. The other two roof service companies did not mention the ledge at all. Honestly, I did not even think about it, but Daniel Parks brought it to my attention with photos. I was shown before and after pictures. I really appreciated the customized photos (I didn't need to climb the roof nor simply take someone's words without visible proof). Daniel Parks was the first roof service company to respond to my HomeAdvisor call. Daniel Parks remained respectful of COVID-19 precautions. I was provided a timely estimate and a time table for the work. Daniel Parks was punctual; they cleaned up and dump material; they finished the work ahead of schedule; they received and processed payment in a timely manner; and, they performed the work to my satisfaction. I would highly recommend Daniel Parks. I'm glad I thought to use HomeAdvisor for my home needs. I'm glad Daniel Parks appeared on HomeAdvisor. I am confident, comfortable and proud of my roofs and gutters now. My roofs shouldn't be a problem for several years. Everything looks beautiful.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$9,700
TJ S.
08/2019
5.0
We've hired Daniel Parks (father and son) for several jobs over the years to maintain and repair a roof that was not new when we moved in ~10 years ago. They've always been great. Prompt, easy to work with, their fixes stay fixed, and the roof is still going strong.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Craig D.
03/2019
5.0
They did a great job.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$5,200
Leonard R.
03/2019
4.0
ok
Rating Category
Rating out of 5
quality
5.0
value
3.0
responsiveness
4.0
Yes, I recommend this pro
RJ M.
11/2018
5.0
Tom and his crew were excellent. They showed up timely and got right to work. They spotted an additional roof issue and corrected it for free. I haven’t had a problem since. So grateful for the great customer service.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Wendy A.
05/2018
5.0
Quick to respond, punctual, courteous, knowlegeable, skilled; steady workers. Very customer service oriented and a family owned Business.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Angela D.
04/2018
5.0
Daniel called me to find out just what I needed done. He explained the process step by step. He explained what may have happened to the shingles as time goes by and what may need to be done replace the lifted and missing shingles. He also informed me how old my roof was. He matched up the shingle color and also fixed the damaged seals around the chimney and other pope/vents on my roof. He also gave me a senior discount. He provided before and after pictures of roof. Great professional, and nice person to deal with, since so many others try to con you, but he didn't.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
rita g.
04/2018
4.0
Very good at providing info and pictures before and after work completion. One small tile was not tacked down as promised.
Rating Category
Rating out of 5
quality
4.0
value
4.5
responsiveness
4.0
Yes, I recommend this pro
Joan F.
03/2018
5.0
Quick response to my request. Excellent customer service. Explained the process and answered questions to my satisfaction. Roof was replaced as described/estimated.