Superior Cleaning Service

house cleaner

About us

At Superior Cleaning Services we believe that every space is a reflection of the people within it. Let Superior Cleaning Services tailor a cleaning regimen that fits the needs of your schedule, your space, and your priorities. We believe in simplifying the cleaning process for you as much as possible. After providing you with a free on-site consult, we will give you one flat rate for an all-inclusive cleaning service.

Business highlights

16 years of trusted experience
Emergency Services Offered
Se Habla EspaƱol

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

CreditCard

Reviews

4.5300 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
79%
4
11%
3
5%
2
2%
1
2%


Rating CategoryRating out of 5
quality
4.6
value
4.5
responsiveness
4.6
Showing 26-50 of 300 reviews

niena c.
07/2020
5.0
The women were outstanding - cleaned the whole house for my son who was a renter. Excellent job. Thank you very much.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Rick/ Carolyn G.
03/2020
0.5
Superior cleaning service was very prompt in responding. The staff was respectful & friendly. We had areas that were difficult to clean & they worked very hard to do their best. We were very pleased with their efforts. This was the first cleaning service we have ever hired & we will hire them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Faith H.
03/2020
4.0
The staff was warm & friendly. I have been ill for sometime & had been putting off getting help until I could no longer stand it. The Supervisor staff came in worked for a solid 3 hours. I was very pleased & made an appointment for the next time.

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
4.5

Yes, I recommend this pro

Christina S.
02/2020
3.0
I wouldn't describe the service as ?superior?. I received a quote for a top to bottom deep clean but wasn't quite ready to book yet. When I did send an email to schedule service, they raised the price by $40, for the exact same services. No explanation, just told me they raised their prices. Ok, it was still a reasonable price for what they said they'd be doing so I went ahead and booked. I spoke with Ana via email on Thursday who said she could have a team out on Monday. I said that would be fine and asked what time. No response. Emailed again on Friday and again on Sunday. Finally on Sunday I received a response asking if afternoon was ok. I said that it was but asked again for a more defined ETA. Didn't get a response until Monday morning that said ?between 9-10 am?. Not sure how that equates to afternoon and I didn't even see the message till after 9. Still, I replied that it would be fine. Finally got a call from Ana saying her team would be there between 12-1. They showed up around 1:30. They had not been briefed on what they were supposed to be doing. I had to show them the breakdown of services Ana had sent me. They did work diligently and did a decent job, but when they told me they were finished, I had to point out that several of the items listed on the sheet hadn't been done. They didn't clean all the baseboards, they didn't do the light fixtures or ceiling fans, they didn't do the doors and door frames, they didn't do all the blinds or the window tracks, all services that were listed on the breakdown I had been provided. I pointed these things out and they came back in and quickly did a few more things, but they still didn't clean all the blinds, window tracks, or the baseboards in any of the bedrooms. At that point I was over it so I just paid them and they left. I should have canceled when I couldn't get a straight answer on when they would be arriving but I really needed this done. For some odd reason cleaning companies seem to have notoriously poor customer service. I was hoping once the crew got in here they?d blow me away but unfortunately that wasn't the case. Again, they did a decent job, but definitely not what I'd consider a top to bottom ?deep clean?.

Rating CategoryRating out of 5
quality
3.0
value
3.0
responsiveness
2.0


Lucille S.
02/2020
4.5
Cleaning crew worked hard to clean effectively and did so. They were pleasant and went about the work quietly. They were well equipped to clean the areas effectively.

Rating CategoryRating out of 5
quality
4.0
value
4.5
responsiveness
4.5

Yes, I recommend this pro

Paul T.
01/2020
1.5
Make sure they come early in the day.

Rating CategoryRating out of 5
quality
1.5
value
1.5
responsiveness
3.0


Dorothy B.
12/2019
5.0
Exemplary communication. My preferences were met. Very satisfied!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Leanne C.
12/2019
5.0
We hired them for a full top to bottom cleaning because we got way behind. they did a very, very good and complete job.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
4.5

Yes, I recommend this pro
$300

Jon H.
12/2019
5.0
They did a great job in helping us prep for an open house. Very thorough and timely, and a great value. Would use them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Toni E.
12/2019
5.0
Very thorough cleaning by friendly, professional cleaning staff. Highly recommend ed cleaning service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Kevin F.
12/2019
5.0
The team did a deep cleaning of my rental property, and I was able to schedule them on short notice! Two ladies arrived and worked non-stop for hours cleaning every square inch of the condo. They competed the work for the quote I was given over the phone and the place looked brand new when they finished! They did an excellent job! Ana the owner did a wonderful job communicating throughout the process. It was a great experience!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Christle C.
11/2019
4.0
Superior did a great job cleaning my home, I just wished they took other forms of payment other than a personal check.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
4.0

Yes, I recommend this pro

Lee J.
11/2019
5.0
Marguerita and the 2 other cleaners did an excellent job on my housecleaning. She was very courteous and respectful. I will continue using Superior Cleaning from now on.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Terri M.
11/2019
5.0
This service is amazing, more than asked for..... will retain them biweekly indefinitely.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Karen L.
10/2019
5.0
Very professional. Extremely thorough. Fantastic job. I would highly recommend.

Rating CategoryRating out of 5
quality
4.5
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Erica J.
10/2019
5.0
Ana called me immediately upon my interest in the company. She was able to meet with me quickly and quoted me a price exactly what I had anticipated spending. I was blown away after the first cleaning, such attention to detail and very thorough. We are now signed up for biweekly visits.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Sharon P.
09/2019
4.5
I hired Ana and team for two, one-time cleaning services. Both times we received thorough top-to-bottom service.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Flo O.
09/2019
4.0
The supervisor was nice, and worked made sure the work was completed.

Rating CategoryRating out of 5
quality
3.5
value
4.0
responsiveness
4.5

Yes, I recommend this pro

Heather B.
09/2019
5.0
Very thorough clean top to bottom!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Dana B.
08/2019
5.0
Ana was very prompt and professional. I hired her team on a holiday weekend on very short notice for a move out clean and her team exceeded expectations. Worth every penny! Polite, professional, competent and accommodating. Highly recommend!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Stephanie R.
08/2019
5.0
Quick response, fast and thorough cleaning!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jen H.
08/2019
5.0
Superior Cleaning Service was wonderful! I highly recommend their services and will absolutely hire them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Contact information

300 Harding Avenue, Middle River, MD 21220

http://www.superiorcleaningservicemd.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 12:00 PM
Sunday:
Closed

Service Categories

house cleaner

FAQ

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 8:00 AM - 12:00 PM

Sunday: Closed

Superior Cleaning Service accepts the following forms of payment: CreditCard
Yes, Superior Cleaning Service offers free project estimates.
No, Superior Cleaning Service does not offer eco-friendly accreditations.
No, Superior Cleaning Service does not offer a senior discount.
Yes, Superior Cleaning Service offers emergency services.
Yes, Superior Cleaning Service offers warranties.

Contact information

300 Harding Avenue, Middle River, MD 21220

http://www.superiorcleaningservicemd.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 12:00 PM
Sunday:
Closed