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Luciana Cleaning Services

House Cleaning

About us

Do you want your home or office to sparkle? Let our housekeeping professionals at Luciana Cleaning Services do the hard work for you, so you can focus on the important things or just relax. We are professional maids in Maryland who will do everything possible to meet your cleaning satifsfaction. We are trustworthy, honest maids who will take care of your house as it was our own house. Tired of hiring a bad and expensive maid services? why don’t you just call us. we are here to make you happy and your house shine & sparkle.

Business highlights

21 years of trusted experience
Minority Owned & Operated
Women Owned & Operated
Se Habla Español
Family Owned & Operated
Eco Friendly

Services we offer

Commercial (offices cleaning) and residential cleaning services including deep cleaning, pos construction cleaning, Spring Cleaning, customized cleaning, move in and out, After Party Cleaning, occasional & recurring cleaning, one time cleaning, weekly, biweekly, monthly, home organization .

Services we don't offer

we do not offer wall cleaning ,do laudry (extra $ ) we don't clean after your pets, we don't clean littler box. very important the client if have any question before contact us. Ask for details. Please contact us at (240) 988-7653 for any possible question before schedulling your cleaning.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.8176 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
80%
4
13%
3
3%
2
1%
1
2%


Rating CategoryRating out of 5
quality
4.7
value
4.7
professionalism
4.8
responsiveness
4.8
punctuality
4.8
Showing 51-75 of 176 reviews

cindy G.
09/2015
4.0
house cleaning
  + -1 more
Scheduling was difficult with them. They were late. I didn't think that they did a great job. Two people were here for two hours.
Description of Work: Housecleaning.

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
3.0


Jonathan M.
09/2015
5.0
house cleaning
  + -1 more
Luciana and her team do an excellent job with cleaning the house. They are punctual, efficient and provide a great service at an excellent value. I've used them multiple times since the initial Angie's List purchase and would refer them to others!
Description of Work: Full house cleaning, top to bottom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$149.99

John S.
09/2015
5.0
house cleaning
  + -1 more
Two women showed up on time and worked steadilly for a bit over 2 hours. I purchased a Big Deal for 4 hours of cleaning and they gave me more. They cleaned my house, upstairs and downstairs, very well, and left it clean and shiny. The only blemish (B for Professionalism) is because they used up a roll of our paper towels without asking. Perhaps that's being too finicky but other than that they were nearly perfect.
Description of Work: thoroughly cleaned my house which was in sore need of cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$119

Victoria L.
09/2015
5.0
house cleaning
  + -1 more
Overall it went well. I haven't had anyone clean my house but me in years and we just moved so It needed help. However they moved things into cabinetsome that I couldn't find later until I began searching for them. It smelldd clean and looked great after they left.
Description of Work: Cleaning of both bathrooms and my kitchen, living room and dining area, as well as the kids bedrooms. I would use them again.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$119

Michelle W.
09/2015
5.0
house cleaning
  + -1 more
Luciana and her team communicated with me to secure a time that would work best for me and her team. They arrived in a timely manner. They provided thorough cleaning throughout my home. Luciano and her team took their time to do an excellent cleaning job. I was impressed with her attention to the job and interest in doing a great job for me, as her client. I would highly recommend her for future cleaning services. She showed expertise in managing her team and in providing cleaning services.
Description of Work: Whole house cleaning services.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$329

Flavia A.
08/2015
5.0
house cleaning
  + -1 more
Arrived on time, did a very good job cleaning. I would most certainly recommend them and use them again.
Description of Work: Move in cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$199

gloria L.
07/2015
3.0
house cleaning
  + -1 more
Could not work on weekends, cancelled.
Description of Work: Nothing

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0


Response from Luciana Cleaning Services
Hello. yes, I think angielist has at some point stress that our business is closed for the weekend. So, for this reason we do not provide services on the weekends. I just didn't understand why you rated me with a C...

Timothy T.
07/2015
5.0
house cleaning
  + -1 more
Theyw ere punctual, professional and extremely efficient. The place looked almost brand new when they were done. Great job.
Description of Work: Cleaned my old condo after I moved out.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$199

Donald N.
07/2015
5.0
house cleaning
  + -1 more
Came on time, were fast and thourgh .
Description of Work: Clean house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$119

Lillian M.
07/2015
1.0
house cleaning
  + -1 more
They left rather then disinfect their footwear
Description of Work: I ask the provider to cover shoes since they were going to clean my shower and tub in their sneakers. She said it was a insurance hazard they might slip. I explained that through out this area in Montgomery County their are a lot of deer and I didn't want to contend with Lyme disease. I suggested that they clean their shoes with a disinfect before hand she felt that was unreasonable. If you are concerned about your shower or areas of your home you may want to consider a vendor that is willing to clean their footwear first!

Rating CategoryRating out of 5
professionalism
1.0


jay N.
06/2015
5.0
house cleaning
  + -1 more
Luciana Cleaning Service is very professional and friendly staff.. On time arrival and quick. A+++ Will certainly use their service again.
Description of Work: Performed the move-out-cleaning .. They did a wonderful job for us..

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$119

geraldine G.
06/2015
5.0
house cleaning
  + -1 more
They showed up late but texted me to let me know. The service was very well done, and the house smells very good!
Description of Work: Cleaned my 2500 sqft house. Inside applicances and cabinets.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$260

Jennifer B.
06/2015
5.0
house cleaning
  + -1 more
Communication was great! They were a little bit late but kept me informed the whole time. I appreciated the responsiveness and communication. They also did a wonderful job cleaning the house - they swooped in and made quick work of everything. The house smelled amazing.
Description of Work: House Cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$119

Jo U.
06/2015
4.0
house cleaning
  + -1 more
It was great. The providers asked questions reading my expectations. When there was an area I did not want cleaned it was not disturbed. It was a great first experience. My house looked clean to my expectation.
Description of Work: House cleaning.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$199

James M.
06/2015
5.0
house cleaning
  + -1 more
Cleaned the house, tip to bottom. Organized some things they saw. When they finished, my wife was smiling. Well done.
Description of Work: Cleaned our house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$159

Adrian W.
06/2015
5.0
house cleaning
  + -1 more
Luciana was on time, professional and did an amazing job. I was moving out of my apartment and thanks to her excellent cleaning, I got my deposit back. I would definitely hire her again.
Description of Work: Move out cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$199

Rick B.
06/2015
5.0
house cleaning
  + -1 more
Luciana sent three very nice and competent people who did a great job. There was an unexpected plumbing problem, and the ladies jumped in and helped me clean up before any damage was done. I was very happy with their work and also with their professionalism.
Description of Work: I purchased the $199 for six hours deal to clean up my house prior to sale.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$199

Ed & Joanne S.
05/2015
5.0
house cleaning
  + -1 more
Service provider was prompt and the two people who arrived coordinated the priorities of what we wanted done.
Description of Work: Cleaned all rooms, Kitchen, bathrooms, bedrooms.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$159

Kamni A.
04/2015
4.0
house cleaning
  + -1 more
They arrived 10 minutes early and did a very decent job except that they neglected to vacuum the carpeting on the steps. The owner and I went back and forth about this, and she kindly offered to have the girls come back, but that didn't work out with my schedule, so I had to return to the house and vacuum the steps before putting it up for sale. Otherwise, I thought they did a fine job, and I probably would use them again.
Description of Work: Move out cleaning

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$199

Anita G.
02/2015
5.0
house cleaning
  + -1 more
Luciana Cleaning Services were prompt and thorough in cleaning my apartment for move out. I was very pleased with their work and efficiency. My (former) landlord also had no complaints as my move out was processed. I would definitely use this company again.
Description of Work: Windows, refrigerator, bathrooms, vacum floors, sweep and mop kitchen, kitchen counter tops, the only thing missed was wiping out the oven- which to be fair, I did not mention in our walk through and I am not sure if this was included or not in the service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$199

Carolyn F.
01/2015
5.0
house cleaning
  + -1 more
The job was done well for this 40 year old townhome. This is my 2nd time using the company. They took care to clean inside the oven and refrigerator. Luciana the owner contacted me via text and angies messages to arrange a time and to coordinate cleaning. Overall job well done. It smelled clean and looked clean.
Description of Work: Provided Move in/out cleaning for townhome

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$199

Rachel S.
01/2015
5.0
house cleaning
  + -1 more
I purchased the Move-Out deal that Luciana Cleaners was offering. I have never used a cleaner to clean a house before. The team is great at being in communicating, always responsive. They let me know what I need to have there and we scheduled a time. We did reschedule the service the first time due to the snow, but they texted/called me so we could work it out. It was rescheduled to the next week. The team was 30 minutes late but they kept in contact to let me know the status of arrival. They were professional and really nice. After they arrived we went up to the condo, showed them where everything was, and when I came home the place was cleaner than it been in some time! They did everything - oven, refrigerator, bathroom, floors, windows. They did an amazing job! I would definitely hire them again.
Description of Work: Move-out Cleaning for One Bedroom Condo

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$199.99

cohila G.
01/2015
1.0
house cleaning
  + -1 more
Had to many communication issues so I went with another company that is also highly rated on Angie's List.
Description of Work: .
Rating CategoryRating out of 5
$159

Response from Luciana Cleaning Services
Ms. [member name removed], I am sorry for not been able to help you. We had issues with communication because you never sent to me a contact number to call and the address to the place to be cleaned. you sent to an email that I have not received and I was asking to send to Angie list message center. hope you found someone that best fit your need. Luciana

Lisa H.
12/2014
5.0
house cleaning
  + -1 more
The team was fantastic. My house has never been cleaner. They were much better than any other housecleaning service I've ever used before. I'll definitely use them again.
Description of Work: housecleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

heather A.
12/2014
5.0
house cleaning
  + -1 more
Cleaning was done with attention to detail and I had no complaints. The ladies worked efficiently and did a very good job.
Description of Work: Cleaned a 5B 4 1/2 Bathroom home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Contact information

14625 Baltimore Ave, Laurel, MD 20707

http://lucianacleaningservices.com

Service hours

Monday:
8:00 AM - 6:30 PM
Tuesday:
8:00 AM - 6:30 PM
Wednesday:
8:00 AM - 6:30 PM
Thursday:
8:00 AM - 6:30 PM
Friday:
8:00 AM - 6:30 PM

Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

House Cleaning

FAQ

Luciana Cleaning Services is currently rated 4.8 overall out of 5.

Monday: 8:00 AM - 6:30 PM

Tuesday: 8:00 AM - 6:30 PM

Wednesday: 8:00 AM - 6:30 PM

Thursday: 8:00 AM - 6:30 PM

Friday: 8:00 AM - 6:30 PM

Luciana Cleaning Services accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Luciana Cleaning Services offers free project estimates.
Yes, Luciana Cleaning Services offers eco-friendly accreditations.
Yes, Luciana Cleaning Services offers a 5% senior discount.
No, Luciana Cleaning Services does not offer emergency services.
Yes, Luciana Cleaning Services offers warranties.
Luciana Cleaning Services offers the following services: Commercial (offices cleaning) and residential cleaning services including deep cleaning, pos construction cleaning, Spring Cleaning, customized cleaning, move in and out, After Party Cleaning, occasional & recurring cleaning, one time cleaning, weekly, biweekly, monthly, home organization .
we do not offer wall cleaning ,do laudry (extra $ ) we don't clean after your pets, we don't clean littler box. very important the client if have any question before contact us. Ask for details. Please contact us at (240) 988-7653 for any possible question before schedulling your cleaning.

Contact information

14625 Baltimore Ave, Laurel, MD 20707

http://lucianacleaningservices.com

Service hours

Monday:
8:00 AM - 6:30 PM
Tuesday:
8:00 AM - 6:30 PM
Wednesday:
8:00 AM - 6:30 PM
Thursday:
8:00 AM - 6:30 PM
Friday:
8:00 AM - 6:30 PM