First Impression Hardscapes, LLC

I was initially frustrated that it took longer than expected to get the materials. They worked with me to seek others but we decided to wait for the original ones to arrive. I am glad we did. They look beautiful. The team worked extremely hard and were very professional. They paid incredible attention to detail and the permeable walkway they built along the driveway and to the house is beautiful. I will hire them again for another project for sure.

Very impressed with "First Impression" professionalism and performance. Our walkway turned out much better than I had even hoped. Price was very reasonable. I highly recommend them.

Showed up on time, did a high-quality job, and were great to work with!

Great experience from beginning to end. They tore out our old concrete walkway and installed a beautiful new one with pavers.

Very good job ….fester!

First Impression Hardscapes- Chris Morgado made all my dreams a reality when he was able to sketch out my ideas for me to have a vision of what could be done. After doing my own research and reading reviews regarding First Impression Hardscapes we decided to hire them. The crew did an awesome job. I highly recommend First Impression Hardscapes if you want the job done right. Jose' and his crew are the best!

First Impressions Hardscape did a great job rebuilding our driveway with permeable pavers. Everyone from the sales rep to the installers responded quickly to our questions and provided excellent service. The installers worked quickly and were very careful with the existing beds and walkway. The driveway looks beautiful!

Great job

The crew did a great job. Hard workers. Arrived promptly in the am and worked a long day. Excellent quality in paver work!

First Impression Hardscapes did an incredible job installing pavers for a large project at our home. They replaced our driveway, front walkway and porch, and backyard patio and walkway. They also installed a stone fire pit and outdoor lighting. We are very pleased with the craftmanship and quality of the work as everything turned out beautifully. In addition, the customer service was outstanding. Christopher did a great job designing the plans and Jose made sure the project was completed correctly and on time. They both are very accessible, patient, and answer questions and respond to requests immediately. I highly recommend them.

First Impressions were outstanding and did an amazing job. The crew they sent were polite and professional. They paid attention to the details of the job. I highly recommend First Impressions from the sales rep to the installers did an outstanding job.

From the beginning of this process to the end, this company was excellent! Dustin arrived, as scheduled. He followed up with me with a design, an estimate, and documentation for me to submit to my HOA. Upon HOA approval, the company scheduled my project. The project manager and the staff were PERFECT! They told me that the job would take two days and it did. On the morning of the third day, the power washers arrived early, at 8 a.m., and power washed the house. The workers worked well together, did a very professional job, and cleaned up after themselves. I highly recommend this company.

They did exactly what they proposed. There were no surprises.

Dustin was very professional and friendly as I navigated a brick driveway project from the beginning. It took a bit for me to nail down what I wanted, as there was no existing driveway on my property, and I appreciated their patience and support. Overall I am very satisfied with the work FIH did and would definitely hire them again!

They kept in touch with me throughout the project and even made a last minute change that I had requested. Great design and the install team was thorough down to sweeping off the hardscape after all the stone was installed. Dustin was a great PM.

First Impression did a great job installing pavers for walkways and patios in my front and back yard. The pavers look great and the installation was fast. They were quick to return to my house to fix a couple minor issues. They were highly professional. I would use them again for all my paver needs!

Overall the work was very good. Christopher Morgado came out and gave us an estimate right then. He was very personable and treated us with respect (some other contractors were very condescending especially when talking to me, a woman). He came up with a design and stopped by several times showing us different paver samples. The work started very quickly. They worked hard, even in the oppressive heat. They explained all the issues when any problems arose (we did have a few unforeseen issues but they had answers and resolved everything very well). The work is beautiful and very sturdy. I would recommend them, and if we needed additional work done I would hire them again.

We worked with Christopher M. for our patio project and are very pleased with the service he provided. Once we selected the pavers and made the initial down payment, the project was scheduled in a week. We love the patio and First Impressions did an excellent job on the project and it was completed in two days! The workers were very efficient and fast! We are now working with a landscape company to complement the patio

I had my driveway replaced with pavers. The actual work crew was great and efficient, but the management is far from it. A small gravel area and drain were left unfinished and I was promised they would come back soon to finish that. After multiple requests I foolishly paid the remainder of my balance. It has now been more than 8 months, and the unfinished area is overgrown and looks terrible. I have contacted them multiple times and either receive no answer or am told they will let me know when a crew is in my area. In addition to the unfinished area and drain, there is also a small part of the driveway that has sunk and cracked. They have not given any indication when they will repair that. My DC water rebate for the new pavers was also delayed by about four months because project manager forgot to submit the final paperwork (even though that was the very reason I was told it was critical for me to pay off my balance). Use these guys with caution... and if you do, do NOT use Mark H. as your project manager and do NOT pay your final balance until all the work is completed!

Very pleased with First Impression design and result.

The stone wall they built for me is beautiful and the price was reasonable. I will be hiring them again to do my front walkway!

Outstanding workmanship, customer service, professionalism, and knowledge at every level. I recommend them without reservation. The workers were punctual and worked very hard each day. Extra points for neatness! We love the finished product and have received many compliments on it. I would hire them again.

Excellent quality work. It was a big job and it took two days longer than they estimated, but this was fine. They were very hard working and cleaned everything up each night. I can't say enough good things about them, and I love our new front walk and patio.

Excellent service, work quality and attention to detail. They were also extremely meticulous and didn't damage any of the plants that adjoined the project areas. All in all, and exceptional experience.

Requested proposal was on time.