Small business dedicated to offer accurate and honest service. ASE L1 Master Mechanic BBB certified. Over 34 Years in the field
Business highlights
22 years of trusted experience
Services we offer
Offering major and minor services on all Asian and American auto's. From Oil Changes to Heater Cores and Timing Belts, Differential Overhauls, Clutches.
Services we don't offer
We do not work on European autos but can refer you. Limited work on taller vans and trucks.
I have no complaints. It took them 30 minutes to complete the service. The workers are nice. They let me know what they did.
Description of Work: They did an oil change.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Doris S.
04/2017
5.0
auto repair
+ -1 more
Excellent. Had it fixed in the promised amount of time.
Description of Work: Ken has been working on our family cars for years. This last time it was an oil leak on my sons car.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from AUTOSERVICE URBANA
Always great to see you folks, thanks!
mark S.
04/2017
5.0
auto repair
+ -1 more
Ken does great work! His repair bills are in-line or a little below what other car repair shops charge. Ken backs his work with a 12 month, 12K mile warranty. Other repairs shops will give you a 90 days, 3,000 mile warranty. Ken is the owner and answers the phone whenever I call. He always takes the time to answer all of my questions. He is honest, does great work, and the price is right. That's about as good as it gets in these times.
Description of Work: I take all my cars to Autoservice Urbana. I've had struts, timing belt, transmission flush done at Ken's shop.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,800
Response from AUTOSERVICE URBANA
Thanks [Member Name Removed], it was my pleasure to do business with you!
Charles H.
02/2017
5.0
auto repair
+ -1 more
My AC wasn't working in my Chevy Tahoe. Ken was able to quickly determine that the system had a leak before attempting a recharge. I had previously taken it to another local shop last fall where they charged me a bunch of money - only to have it stop blowing cold two days later when I was 250 miles away from home. Ken was also very thorough when replacing the brakes and rotors - cleaning the hub surfaces and making sure everything was properly done. He's very thorough in making sure the job gets done right the first time! Thank you!!
Description of Work: My Chevy Tahoe needed brakes, oil change, and the freon recharged.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$700
Response from AUTOSERVICE URBANA
Thanks [Member Name Removed], always glad to help!
Carolyn Z.
02/2017
5.0
auto repair
+ -1 more
Service went extremely well. Ken is the owner, performs all of his own work. He is extremely honest, and reasonably priced. He has innovative ideas that elsewhere might cost much more in labor or parts. He is certified in many auto repair divisions. If there is a Master Certification, he would definitely fit the bill as a Master Technician.
Description of Work: Changed oil, all spark plugs, flushed brake fluid, transmission fluid changed , front and rear differential fluid changed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$550
Response from AUTOSERVICE URBANA
Thank you [Member Name Removed]!
Charles C.
03/2016
5.0
auto repair
+ -1 more
unknown
Description of Work: "My vehicle needed an expensive repair. Before he started work on the repair, Ken (the owner and mechanic) phoned to notify me of another serious problem that I hadn't been aware of. Based on this information, I sold the vehicle ""as is"" without any repairs. I was grateful to find an *honest* mechanic who put my best interests ahead of his profit. (He could have waited to notify me of the second problem until *after* he was done with the original work, for which I would've had to pay him.) Since that first experience, I've used Ken a number of times for diagnosis and repair of my vehicles and I've always been pleased with his work. His rates seem to be somewhat lower than the dealer's. |The only drawback is that this is a one-man shop, so appointments generally must be scheduled more than a few days in advance. "
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*Contact business to see additional licenses.
Service Categories
Auto Service,
Auto Inspections,
Snow Removal,
Auto Radiators,
Heating and Air Conditioning,
Auto Transmission
FAQ
AUTOSERVICE URBANA is currently rated 5 overall out of 5.
Sunday: Closed
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Saturday: Closed
AUTOSERVICE URBANA accepts the following forms of payment: Check,Discover,MasterCard,Visa
Yes, AUTOSERVICE URBANA offers free project estimates.
Yes, AUTOSERVICE URBANA offers eco-friendly accreditations.
No, AUTOSERVICE URBANA does not offer a senior discount.
No, AUTOSERVICE URBANA does not offer emergency services.
Yes, AUTOSERVICE URBANA offers warranties.
AUTOSERVICE URBANA offers the following services: Offering major and minor services on all Asian and American auto's. From Oil Changes to Heater Cores and Timing Belts, Differential Overhauls, Clutches.
We do not work on European autos but can refer you. Limited work on taller vans and trucks.