Hydro Clean

Carpet Cleaning, Pressure Washing, Upholstery Cleaning,

This pro has maintained an average of 4.5+ stars throughout their time with Angi.

About us

We are a family-owned local company that provides outstanding service for area rug deep cleaning (includes complimentary pick up), carpet, furniture, drapery, tile/grout, air duct CleanSeal, dryer vent, and hardwood floor cleaning. We also provide disinfecting using electrostatic sprayers that can be accommodated for same-day service. Other services include power washing, window cleaning, general house cleaning, water damage restoration, furnace puff-back cleaning, and more. Additional DBA Names:Certified Restoration & Hydro Clean Certified Restoration.

Business highlights

39 years of trusted experience
Family Owned & Operated
Emergency Services Offered
Eco Friendly

Services we offer

Carpet cleaning, upholstery cleaning, drapery cleaning, air duct cleaning, dryer vent cleaning, fire, smoke & water damage, pet odor removal, scotchgard protection, ceramic tile and grout cleaning, commercial cleaning, window cleaning & pressure washing.

Services we don't offer

Please ask for details

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Our Recent Projects


Photos of past projects

Reviews

4.7549 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
80%
4
11%
3
4%
2
2%
1
3%


Rating CategoryRating out of 5
quality
4.7
value
4.5
professionalism
4.8
responsiveness
4.8
punctuality
4.8

Filter reviews by category

Showing 501-525 of 549 reviews

IRA B.
07/2013
1.0
carpet cleaners
  + -1 more
unknown
Description of Work: THE OWNER, CHUCK ARNOLD BASICALLY TOLD ME HE WOULDN'T DO THE JOB BECAUSE HE DIDN'T THINK HE COULD SATISFY ME DO TO HOW I SPOKE TO HIM. I JUST FELT THAT HIS POLICY OF CHARGING ME REGULAR PRICE FOR THE OVERAGE WAS UNFAIR. I DIDN'T MIND PAYING EXTRA FOR HAVING A LARGER HOUSE BUT THOUGHT I SHOULD PAY AT THE SAME RATE AS THE "BIG DEAL".
Rating CategoryRating out of 5

charles S.
07/2013
5.0
carpet cleaners, pressure washing
  + 0 more
Fine, thanks
Description of Work: Power washed house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$149

Daniel W.
07/2013
5.0
carpet cleaners
  + -1 more
On time in and out.
Description of Work: Cleaned Carpets

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

James M.
07/2013
5.0
carpet cleaners, pressure washing
  + 0 more
washes away all the mold,
Description of Work: pressure washed siding of entire house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$149

elaine T.
07/2013
1.0
carpet cleaners
  + -1 more
unknown
Description of Work: First the company asked us to send photos of the exterior of our house. We did that. Now they want us to measure the exterior of the house. We really have no way of doing this and no desire to have any dealings with a company that needs us to do all the work. We will purchase our own power washer.
Rating CategoryRating out of 5

John V.
07/2013
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: I needed my house power washed within a couple weeks because I wanted to sell it. Hydro-Clean could not to the work in the time I needed so I found someone else to power wash the house.
Rating CategoryRating out of 5
Yes, I recommend this pro

Tina F.
07/2013
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Unable to perform services. Company was polite and honest on the phone. Advised tile cleaning could not be completed due to the 3rd story location of my master bath. I appreicated the honesty prior to making arrangments to have them come out.
Rating CategoryRating out of 5
Yes, I recommend this pro

Robert G.
07/2013
5.0
ceramic tile
  + -1 more
It went fine.
Description of Work: This was a Big Deal for 300 Sq. Ft. of Tile Restoration.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$199

Linda B.
06/2013
4.0
carpet cleaners
  + -1 more
unknown
Description of Work: Did not return my calls for a couple of days. Scheduled my appointment for 7/22/13, which is too late.
Rating CategoryRating out of 5
Yes, I recommend this pro

Paul C.
06/2013
3.0
carpet cleaners
  + -1 more
unknown
Description of Work: Service provider requested pictures of the house, along with measurements. They stated the work would require additional charges since the square footage exceeded their offer maximum of 2,000 sq. ft. The additional charges nearly doubled the price, with only a 600 sq. ft. increase in coverage. It was basically a gimmic to get someone to sign up and then agree to pay the additional amount. However, they were not rude or non-communicative in the correspondence they sent.
Rating CategoryRating out of 5

Gail S.
06/2013
4.0
carpet cleaners
  + -1 more
unknown
Description of Work: I did not know until I called the company that they do not pressure wash aluminum siding. That would have been good information to have in their listing. Otherwise, the company was very polite and professional.
Rating CategoryRating out of 5
Yes, I recommend this pro

Ronald V.
06/2013
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: The company was very professional. It turns out that they could not do aluminum siding which I had missed in their ad.
Rating CategoryRating out of 5
Yes, I recommend this pro

Nathaniel R.
06/2013
4.0
carpet cleaners
  + -1 more
unknown
Description of Work: The service company was responsive and scheduled everything. Except they found out they don't service my area. So I am requesting a refund.
Rating CategoryRating out of 5
Yes, I recommend this pro

Wilburt G.
06/2013
1.0
carpet cleaners
  + -1 more
unknown
Description of Work: The estimate was over $1600. This is four times asmuch as I have paid to other companies power washing the same house.
Rating CategoryRating out of 5

Response from Hydro Clean
[member name removed]. I am sorry you feel the estimate below was to expensive. As you can see from the estimate, you have over 5,000 sq. ft. of pressure washing including deck and garage. It would take our company approximately 2 days to complete this job. Please feel free to use the other companies that offered you a cheaper price if you where satisfied with them from your last service. You may also want to check to make sure they do have the proper insurace and licenses. HYDRO CLEAN, INC 3600 COMMERCE DRIVE, SUITE 614 BALTIMORE, MARYLAND 21227 (410) 737 0088 June 3, 2013 [member name removed] [member information removed] [member information removed] DESCRIPTION QUANTITY PRICE TOTAL Pressure Washing Front Side 720 ft² $0.25 $180.00 Left Side 1,056 ft² $0.25 $264.00 Right Side 1,056 ft² $0.25 $264.00 Back 1,440 ft² $0.25 $360.00 Garage 315 ft² $0.25 $78.75 Deck 430 ft² $0.50 $215.00 Railings 152 ft² $2.00 $304.00 Sub Total = $1,665.75 Tax = $0.00 25% Fuel = $7.50 Total = $1,673.25 

Jo Ann R.
05/2013
5.0
carpet cleaners
  + -1 more
Covered above.
Description of Work: Cleaned and treated for stains 3 carpeted rooms, a hall and stairway, an area rug and an upholstered chair. The results were very good. The work took slightly longer than I had been told it would. I am having the company back this week to clean most heavily traveled areas.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Jeffrey J.
05/2013
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: I contacted the company to schedule the appointment and they wanted me to provide photos of my house and a measurement before they would schedule.
Rating CategoryRating out of 5
Yes, I recommend this pro

Wayne W.
02/2013
1.0
carpet cleaners
  + -1 more
Terrible
Description of Work: The cleaner provided us a 3 hour window. At the end of the 3 hours we called and they said they would be delayed because the previous customer asked for some additional services which caused the delay. We were to meet with a Realtor to list out home, but will have to delay after finding a more reliable carpet cleaner.

Rating CategoryRating out of 5
professionalism
2.0
responsiveness
1.0
punctuality
1.0


Response from Hydro Clean
Dear customer , We sincerely apologize for the delay in our arrival for your appointment. We had confirmed the day before that our technician would be arriving between 1 and 4pm. We spoke with you before 4pm on the day of your appointment to let you know the technician would be delayed 15-30 minutes. You called us back before 4pm to cancel your appointment while the technician was on his way to your home. Again, we are very sorry for the inconvenience of the delayed arrival time. We really wish we could have cleaned your carpets to help you get ready for your realtor, and we hope you were able to find someone to clean them for you. We hope you use our services in the future so we can show you the outstanding work our technicians do. Sincerely, The Hydro Clean Staff

Andrea C.
02/2013
5.0
air duct cleaning
  + -1 more
Well!
Description of Work: They came out about 2 weeks ago to clean my air ducts after getting my new furnace installed. They were on time & courteous. I plan on using them next time. Thank you, Andrea Carter

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$304

nancy S.
02/2013
5.0
carpet cleaners
  + -1 more
Great!!
Description of Work: Cleaned the carpet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

judith M.
01/2013
3.0
carpet cleaners
  + -1 more
See above
Description of Work: Arrived on time. Two men did the work. Before they started one of the men proceeded to tell me what it would cost to move this and that piece of furniture. I always thought a carpeted room was just cleaned and the furniture was moved accordingly. Of course, we did not expect them to move heavy pieces like china.cabinets, etc. From now on I will be sure there are no hidden costs when I call for my carpet to be cleaned. It was not long before stains were back in the family room.

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$569.37

Response from Hydro Clean
We will call you today to schedule a revisit to hit those spots again. We do not charge for moving furniture, we only charge for the exact amount of carpet we clean. We would ask you what furniture you would like moved. If there is some furniture you do not want moved such as beds or dressors in bedrooms, we would not charge you for that carpet we would not be cleaning. That is why we asked you what furniture you want us to move or not move. I am sorry for the misunderstanding.

Thomas F.
12/2012
4.0
carpet cleaners
  + -1 more
Ok
Description of Work: Cleaned carpet

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$150

Cynthia S.
12/2012
5.0
carpet cleaners
  + -1 more
They did a good job.
Description of Work: They cleaned the carpets in my home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$249

Lawrence P.
11/2012
4.0
carpet cleaners
  + -1 more
OK
Description of Work: 3 rooms of carpet cleaning.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$218

LAURIE M.
11/2012
5.0
ceramic tile
  + -1 more
Perfect
Description of Work: I had a deal for $199 for tile cleaning, and I hired HydroClean to also seal my tiles grrout (it had never been done) for an additional $200. The tile floor looked like it had just been installed. Great perople, very very professional. Both days they were punctual and highly efficent. I was working from home, and they were so quiet I actually forgot they were in the next room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Karen W.
09/2012
5.0
ceramic tile
  + -1 more
Was very satisfied.
Description of Work: The technicians were professional and punctual and did a great job cleaning the grout in the ceramic tile in my foyer and bathroom.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$199

Contact information

3600 Commerce Dr Ste 614, Halethorpe, MD 21227

www.hydro-clean.net

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 5:00 PM


Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Pressure Washing,
Upholstery Cleaning,
Air Duct Cleaning,
Ceramic Tile,
Oriental Rug Cleaning,
Dryer Vent Cleaning,
Drapery Cleaning,
Floor Cleaning and Waxing,
Window Cleaning,
House Cleaning,
Biohazard Remediation

FAQ

Hydro Clean is currently rated 4.7 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 8:00 AM - 5:00 PM

Hydro Clean accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Hydro Clean offers free project estimates.
Yes, Hydro Clean offers eco-friendly accreditations.
No, Hydro Clean does not offer a senior discount.
Yes, Hydro Clean offers emergency services.
Yes, Hydro Clean offers warranties.
Hydro Clean offers the following services: Carpet cleaning, upholstery cleaning, drapery cleaning, air duct cleaning, dryer vent cleaning, fire, smoke & water damage, pet odor removal, scotchgard protection, ceramic tile and grout cleaning, commercial cleaning, window cleaning & pressure washing.
Please ask for details

Contact information

3600 Commerce Dr Ste 614, Halethorpe, MD 21227

www.hydro-clean.net

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 5:00 PM