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Flood and Fire Response LLC

Carpet Cleaning, Air Duct Cleaning, Dry Cleaning,

About us

We are a locally owned company and not a franchise. We offer 24/7 service for all Water, Sewer, and Fire/Smoke damage emergencies. We do our best to get to you within 60 minutes of receiving your call. We offer free estimates. We bill all major insurance companies in the nation if the loss is covered by your insurance. Our mission is to offer our customers the best value for money by providing the highest quality of remediation, mitigation, restoration, and cleaning services in the most efficient and cost effective manner. Keeping in line with our mission, when we get called to handle your mitigation needs, we will keep our promise of ‘We’ll get you through it” in the best possible way. You can trust us for the best service in the industry.

Business highlights

16 years of trusted experience
Emergency Services Offered

Services we offer

water damage restoration, mold remediation, fire damage restoration, flood damage restoration, water removal, sewer cleanup, smoke damage restoration, crawl space restoration, storm damage restoration

Services we don't offer

We do not offer re-build services. We consider it a 'conflict of interest' to be involved in re-build when in many instances, we are responsible for the tear down. That assures you that we will only tear-out and remove things that is required to protect the integrity of your property. We do however work with a pool of very reliable contractors that offer the services you need to rebuild your home back to its original condition, or perhaps even better.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

5.06 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.8
value
4.7
professionalism
5.0
responsiveness
4.8
punctuality
5.0
Showing 1-6 of 6 reviews

Nicole F.
02/2021
5.0
carpet cleaners, dry cleaning, air duct cleaning
  + 1 more
I am moving into a home that the previous tenants smoked inside for 6 plus years. Just imagine the filth! I contacted Flood and Fire Response and they came out the next morning to give me an estimate. I called them that evening once I got the approval front the home owner and they changed everything around to get out to the home the following morning. I woke up to INCHES of snow and so worried they may cancel. Not only did they not cancel but they showed up on time and did AN AMAZING JOB! I was going to cancel the lease but now, I am happy to say that thanks to Flood and Fire Response I can move in tomorrow!
Description of Work: Cigarette Smoke Removal

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,900

Scott B.
11/2019
5.0
carpet cleaners
  + -1 more
We run a small community theater. Our lobby, box office, bathrooms and part of our conference room were flooded during a recent plumbing break. Because we had rented our facility to a community function, we were under a tight schedule to remove the mold before the rental date. Flood & Fire Response came in on very short notice and did a great job removing all damaged materials, mitigating the mold and rebuilding all water damaged walls and ceiling tiles within 2 weeks. I was particularly impressed with how they cleaned up every day, so all construction areas was usable. Also, they matched the newly painted walls with our existing colors so well, I can’t tell where they patched the walls. I heartily recommend Flood & Fire Response for any mold remediation job you have.
Description of Work: Mold remediation and water damage rebuild

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

cynthia B.
05/2019
5.0
Everything was excellent recommend this company to everyone. They did a wonderful job.
Description of Work: I notice water coming from my window and just had basement redone. Went on my phone and found this company. The guys were excellent they went right to work and clean up behind themselves. The young man was very nice and knowledgeable. He came back Monday to put machines in and seal wall. The experience was calming. Very impress with this company! and pricing reasonable. They were not over charging PEOPLE! Recommend this company 100%.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Connie J.
06/2018
5.0
air duct cleaning
  + -1 more
It went very smoothly and professionally
Description of Work: Mold Remediation

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Annise S.
12/2016
5.0
carpet cleaners
  + -1 more
It was great! They were professional and friendly
Description of Work: Carpet cleaning

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Ayla E.
10/2016
5.0
We had our water heater leak and flooded our basement. We called Flood and Fire Response to come and help us. Our insurance deductible is very high and we were hoping we can get it done without spending a lot of money or use our insurance. Even though it was a Sunday, the techs arrived promptly, explained our options, gave us price, and once we agreed to the service, they took care of it very quickly. We are very happy with the service provided.
Description of Work: Take care of water damage in basement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,314

    Contact information

    152 Blades Ln Ste H, Glen Burnie, MD 21060

    floodandfireresponse.com

    Service hours

    Sunday:
    Open All Day
    Monday:
    Open All Day
    Tuesday:
    Open All Day
    Wednesday:
    Open All Day
    Thursday:
    Open All Day
    Friday:
    Open All Day
    Saturday:
    Open All Day

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Carpet Cleaning,
    Air Duct Cleaning,
    Dry Cleaning,
    Water & Smoke Damage

    FAQ

    Flood and Fire Response LLC is currently rated 5 overall out of 5.

    Sunday: Open All Day

    Monday: Open All Day

    Tuesday: Open All Day

    Wednesday: Open All Day

    Thursday: Open All Day

    Friday: Open All Day

    Saturday: Open All Day

    Flood and Fire Response LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, Flood and Fire Response LLC offers free project estimates.
    Yes, Flood and Fire Response LLC offers eco-friendly accreditations.
    No, Flood and Fire Response LLC does not offer a senior discount.
    Yes, Flood and Fire Response LLC offers emergency services.
    Yes, Flood and Fire Response LLC offers warranties.
    Flood and Fire Response LLC offers the following services: water damage restoration, mold remediation, fire damage restoration, flood damage restoration, water removal, sewer cleanup, smoke damage restoration, crawl space restoration, storm damage restoration
    We do not offer re-build services. We consider it a 'conflict of interest' to be involved in re-build when in many instances, we are responsible for the tear down. That assures you that we will only tear-out and remove things that is required to protect the integrity of your property. We do however work with a pool of very reliable contractors that offer the services you need to rebuild your home back to its original condition, or perhaps even better.

    Contact information

    152 Blades Ln Ste H, Glen Burnie, MD 21060

    floodandfireresponse.com

    Service hours

    Sunday:
    Open All Day
    Monday:
    Open All Day
    Tuesday:
    Open All Day
    Wednesday:
    Open All Day
    Thursday:
    Open All Day
    Friday:
    Open All Day
    Saturday:
    Open All Day