Providing HIGHLY EXPERIENCED and PROFESSIONAL plumbing service. Our experience and service comes highly reputable and unmatched. We are the company that cares!!! Award winning.
Business highlights
37 years of trusted experience
Emergency Services Offered
Services we offer
Water heaters, faucets, toilets, sinks, disposals, drain cleaning, well, pumps, main sewer & water replacements.
Description of Work: Cleared up a non flushing toilet
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Timothy L.
06/2014
4.0
plumbing
 + -1 more
unknown
Description of Work: The value of the service is estimated at a rate for a frost-free hose bib. It is not a frost-free repair. There was no sealer placed around the gap left and the bib is not mounted to the wall. I think for $99 I probably got exactly what I paid for---I did not get a $285 value for the $99 cost. The plumber stated that the picture you posted was of a hose bib--he meant only to provide an interior nozzle replacement. He felt Angie's list messed up on the advertisement. I am disappointed with the whole experience and do not trust using Angie's List and will not recommend it to anyone.
Rating Category
Rating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
$99
Sunny and John H.
06/2014
4.0
plumbing
 + -1 more
unknown
Description of Work: It was fine. Thanks.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
3.0
Yes, I recommend this pro
$200
Rosemarie P.
06/2014
5.0
plumbing
 + -1 more
unknown
Description of Work: Repaired one toilet and inspected rest.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
William F.
06/2014
5.0
plumbing
 + -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50
Dr. Renuka M.
06/2014
5.0
plumbing, water heater repair
 + 0 more
.
Description of Work: Installed the 50 Gallon Water Heater on Tuesday 05 / 13 /2014 at 12106 Pawnee Drive, Gaithersburg, MD. Shawn & Mike were very professional in answering all the questions. It is worth mentioning that, we had earlier called JDM Heating & Air conditioning, LLC on 05/09/2014 and they kept us waiting & waiting till we called the Elite group. We will not recommend JDM for any work. We are thankful to Angie's for recommending Elite. Keep up the good work Angie's.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,450
Rosalind S.
05/2014
5.0
plumbing, drain cleaning
 + 0 more
Excellent.
Description of Work: Cleared exterior drain.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$148
Robert R.
05/2014
4.0
plumbing
 + -1 more
unknown
Description of Work: Spent too much time telling me how he would have saved me on other projects.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0
Robert G.
04/2014
5.0
plumbing
 + -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$269
Dan K.
04/2014
5.0
plumbing
 + -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Derevia G.
04/2014
5.0
plumbing
 + -1 more
unknown
Description of Work: I bought a big deal for $99 for a Shut-off Valve Replacement for Your Outside Hose Faucet.
Rating Category
Rating out of 5
Yes, I recommend this pro
Betty R.
03/2014
5.0
plumbing
 + -1 more
unknown
Description of Work: They replaced a toilet and took a look at another toilet and offered suggestions on the best fix for it.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$318
Michael K.
03/2014
5.0
plumbing
 + -1 more
unknown
Description of Work: Even though they could not perform the service (coupon was somewhat unclear), they did arrive and were very professional explaining what the coupon did and did not cover. The offered to perform an outdoor faucet replacement under the original coupon (for indoor valve) if it was accessible from the inside, which unfortunately it was not. Still, I would consider using them based on the short and courteous interaction I had with them.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
Yes, I recommend this pro
elaine b. S.
03/2014
4.0
plumbing
 + -1 more
.
Description of Work: .
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
ronald S.
03/2014
5.0
plumbing
 + -1 more
.
Description of Work: .
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Belton M.
03/2014
5.0
plumbing
 + -1 more
.
Description of Work: The owner showed up with his assistant. He was very responsive to questions and concerned and did the work in a fast and efficient manner.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Gary M.
02/2014
5.0
plumbing
 + -1 more
Nice guys. Finished effeciently
Description of Work: .
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$100
Sheila W.
02/2014
5.0
plumbing
 + -1 more
Discussion went very well.
Description of Work: They did not service my area in VIrginia. But that was partly my fault, because I did not read the areas they do cover.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Robert D.
02/2014
5.0
plumbing
 + -1 more
.
Description of Work: .
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
Vinicius L.
02/2014
5.0
plumbing, drain cleaning
 + 0 more
.
Description of Work: Replace a leaking exterior faucet, also replace internal shut-off valve that was partially closing.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Aaron W.
02/2014
5.0
plumbing, drain pipe
 + 0 more
Very professional.
Description of Work: They replaced an outside shutoff valve.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
David W.
02/2014
5.0
plumbing
 + -1 more
.
Description of Work: They replaced the outside house turn off
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$99
Paul G.
02/2014
4.0
plumbing, drain cleaning
 + 0 more
.
Description of Work: This plumbing company did good work, but at an incredibly high price. Basically, they snaked/cleared slow drains in two bathroom sinks for a combined cost of $428. They also included some other minor work, such as inspecting the source of a leak in a shower hose (they did not have the replacement part, so could not repair) for "free," but the overall cost was very high even after application of the "$99 for $200 worth of plumbing services" coupon. I will not use them again.
Rating Category
Rating out of 5
quality
4.0
value
2.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0
$430
Response from The Elite Service Plumber
[member name removed], I would like to thank you on your review and acknowledging our great work that was performed in your home. As a company we strive and dedicate ourselves in providing outstanding service to our clients. On the flip side of that we also want to provide that service at a reasonable rate, that being said we use the National Standard Pricing guide for plumbing. Along with using that pricing guide we exceed that standard by lowering our prices below the standard costs. Going even beyond that we offer our angies list clients opportunities to purchase multiple coupon offers to help our clients with plumbing expenses. These coupons cut our profit margins drastically but want to pick up new clients and maintain a superior business reputation. Now, in addition to this we also carry a 100% money back guarantee. I'm also sorry to hear that you are choosing not to use our company again. We wish you the best at seeking a new company that offers more than we provide at a cheaper cost. We value all of our customers responses and opinions.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Plumbing,
Drain Cleaning,
Water Heaters,
Drain Pipe Installation,
Sewer Cleaning,
Excavating,
Electrical,
Kitchen and Bath Remodeling,
Wells and Pumps
FAQ
The Elite Service Plumber is currently rated 4.5 overall out of 5.
Sunday: Open All Day
Monday: Open All Day
Tuesday: Open All Day
Wednesday: Open All Day
Thursday: Open All Day
Friday: Open All Day
Saturday: Open All Day
The Elite Service Plumber accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, The Elite Service Plumber does not offer free project estimates.
No, The Elite Service Plumber does not offer eco-friendly accreditations.
No, The Elite Service Plumber does not offer a senior discount.
Yes, The Elite Service Plumber offers emergency services.
Yes, The Elite Service Plumber offers warranties.
The Elite Service Plumber offers the following services: Water heaters, faucets, toilets, sinks, disposals, drain cleaning, well, pumps, main sewer & water replacements.