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The Elite Service Plumber

Plumbing, Drain Cleaning, Water Heaters,

About us

Providing HIGHLY EXPERIENCED and PROFESSIONAL plumbing service. Our experience and service comes highly reputable and unmatched. We are the company that cares!!! Award winning.

Business highlights

37 years of trusted experience
Emergency Services Offered

Services we offer

Water heaters, faucets, toilets, sinks, disposals, drain cleaning, well, pumps, main sewer & water replacements.

Services we don't offer

Plumbong, sewer & drain cleaning.

Amenities

Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.5403 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
70%
4
14%
3
6%
2
5%
1
5%


Rating CategoryRating out of 5
quality
4.6
value
4.2
professionalism
4.6
responsiveness
4.7
punctuality
4.7
Showing 326-350 of 403 reviews

Laurel M.
07/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: I received the coupon of a full house plumbing inspection and fixing of an outside water spout. Two men came out. One, main guy, was very thorough in his discussion of problem areas with possible solutions. They were professional and efficient. I definitely plan to use them when I'm ready to get some of the issues found resolved.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

George K.
07/2015
4.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$1,800

M P.
07/2015
5.0
plumbing
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$149

Reinaldo Y.
07/2015
4.0
plumbing
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Wesley K.
07/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: Yesterday, the drain in the floor by our shop sink in the basement laundry room was overflowing and leaving black sludge behind whenever I ran the washer. I worked from home today, hoping to get a plumber out to fix it. When I was unable to get my usual Angie's list plumber, I contacted Elite Service based on their reviews and the discounts they offered. They told me they could come out early afternoon, but they called back around 10:45 and told me that they could come immediately... which I preferred. They arrived within the next half hour, came in and covered their shoes to protect my floors and carpet. They told me I had a sewage line blockage, and gave me an estimate with several scenarios. They were very upfront about the cost and worked quickly and courteously. They finished the job within the hour and I walked away spending the lowest of the three estimates they had given me. One heads up, if you're planning to use one of the Angie's List deals they offer, purchase it before you book them for service. They were unable to apply my discount because I purchased it while they were doing the job, and they pointed out the fine print on the certificate that said that it couldn't be applied to current jobs. So I didn't argue because I was at fault, and I was able to get a refund from Angie's List pretty painlessly. I would highly recommend Elite Service to anyone with plumbing issues. They were highly knowledgeable and the experience turned out to be a lot less of a headache than it could have been.
Rating CategoryRating out of 5
Yes, I recommend this pro

Isabel B.
07/2015
3.0
plumbing
  + -1 more
unknown
Description of Work: they just changed some of the inside of the toilet. I felt that it was way too expensive because I had a coupon and still ended up paying over $200.00 dollars. He was very pushy and I felt I could not trust him. |I would not use them again. They also gave me an estimate for a water heater and were by far the most expensive. Their price was $1300 and I got it done and installed for $725.00

Rating CategoryRating out of 5
quality
2.0
value
1.0
professionalism
2.0
responsiveness
2.0
punctuality
4.0

$225

Theodore S.
07/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: Replaced outdoor faucets, discovered and replaced leaking toilet, and replaced our kitchen sink faucet. Inspected all plumbing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Lynn G.
06/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: It's hard to evaluate because the Deal was for a new outdoor faucet installment. The provider said he could only install a new one by tearing up walls in my basement. I have no idea if that is accurate. He said the leak could be fixed by replacing parts outside and said he would do it under the deal I purchased, so that was the service performed. I suspect I didn't get the true value of the deal, but I'm not a plumber so sometimes you have to trust providers. I don't have a leak anymore, however. They were late arriving but called to let me know they were running late.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

$100

SUJIN H.
06/2015
5.0
plumbing
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$149

MARY A.
06/2015
5.0
plumbing
  + -1 more
good job
Description of Work: leaky faucet fix

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Charles A.
06/2015
4.0
plumbing
  + -1 more
unknown
Description of Work: Replaced two external hose bibs and a new main shut-off valve. It went fine. Just a little more expensive than I would have thought. Were here 2 hours and used $50 worth of parts. Their labor costs seem pretty high. Because of cost, probably wouldn't use again.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$1,050

Michael K.
06/2015
4.0
plumbing
  + -1 more
unknown
Description of Work: Replace a toilet.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$650

Carrie M.
06/2015
4.0
plumbing
  + -1 more
unknown
Description of Work: Install a Vanity Cabinet with faucet in bathroom near front door.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0

Yes, I recommend this pro
$508

Senthilkumar P.
05/2015
4.0
plumbing
  + -1 more
unknown
Description of Work: Job: outdoor faucet faucet leaky needed replacement due to bad vacuum breaker. Person from The Elite Service Plumber said for paid price of 149 completely external will be covered, in my case it is going to cost another 169. I requested for breakage based time material etc. He said it is based on job and the price is fixed not negotiable. He said only replacement will be done and part of internal and external wall may need to be removed. I told I will need more time to decide since breaking of the wall is needed. Thank god I did so since I was able to remove the bad vacuum breaker by cutting it out otherwise I would have spent another $500 plus for plumbing and wall repair. I was told when appointment was requested it will be between 12:00 PM to 2:00 PM but until I called around 2:00 PM I received no call or intimation about the arrival of the service person.
Rating CategoryRating out of 5
Yes, I recommend this pro

Dar-Tzen P.
04/2015
4.0
plumbing
  + -1 more
unknown
Description of Work: Just identified when the water leaks.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$285

Cecil D.
04/2015
4.0
plumbing
  + -1 more
unknown
Description of Work: My shower handles were leaking. I wanted to do the job myself since it seemed like all I needed were new washers for the stems in the handles. I realized I did not have the tools I needed to do the job so I decided to find a quality plumber on Angie's list. I found a coupon for $75 off $150 of plumbing work from The Elite Service Plummber. I purchased the ticket and received a response email asking me to call and schedule an appointment. I called and was asked if they could call me back to schedule the appointment since they were involved in a service call at the time. I agreed and submitted a reminder on Angie's list to document the call. I received a return call later that day and scbeduled an appointment for an initial consultation. When the plumber arrived I showed him the dripping handles that I wanted fixed. He said he could stop the dripping, butthat it would be better if I replaced the entire faucet. He said it would cost around $950 to replace the faucet and another $160 to cut an access hole in the drywall of my bathroom. He said I could save that money if I cut the hole myself. I agreed to let him replace the faucet and I chose to cut the hole in the drywall myself. Because of the snowy weather the installation was delayed quite a few days but I was finally able to confirm an appointment with the plumber. He made the repair and the new handles function and look wonderful. The only bad thing is that it was just so darn expensive for the parts and labor. Even after the coupon I purchased it was still almost a thousand dollars.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$1,000

William F.
04/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: Removed damaged outdoor faucet and installed new faucet. Did excellent, professional job. Best soldering job that I have seen.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

linda S.
04/2015
5.0
plumbing, drain cleaning
  + 0 more
unknown
Description of Work: Cleared a clogged drain between laundry room and the street

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Robert M.
04/2015
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$310

Maria C.
03/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: We had a pipe in our kitchen burst. After having made calls to others and not hearing back from them, we remembered Angie's List and called Elite Plumbing. Our call was returned within the hour. Shawn said there would be a 5 hour wait for service (this was a Sunday afternoon). Elite was fast, clean and efficient. We had another pipe burst last year in the kitchen. Shawn recommended installing a shutoff valve to the kitchen so we can turn off the water to the kitchen and bled the lines at night during freezing weather. This way we do not have to relocate all the pipes in the kitchen saving us money. Thanks Shawn see you next week.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$727

peter D.
03/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$60

Chris M.
03/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: I purchased a deal for an outdoor hose faucet replacement plus whole-house plumbing inspection. The service was great. He was very thorough, explained everything and the pricing was fair. I was very pleased and would definitely work with them again.
Rating CategoryRating out of 5
Yes, I recommend this pro

KAREN S.
02/2015
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$250

Kristen C.
02/2015
1.0
plumbing
  + -1 more
unknown
Description of Work: $49 for a plumbing service call and $100 repair credit. It was not a good Deal and they did not do what they were supposed to do.
Rating CategoryRating out of 5

kellie S.
02/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: Repairs to laundry room plumbing. I'm very pleased with the results. I would use Elite Plumbing again.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Contact information

19139 Partridgewood Dr, Germantown, MD 20874


Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Drain Cleaning,
Water Heaters,
Drain Pipe Installation,
Sewer Cleaning,
Excavating,
Electrical,
Kitchen and Bath Remodeling,
Wells and Pumps

FAQ

The Elite Service Plumber is currently rated 4.5 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

The Elite Service Plumber accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, The Elite Service Plumber does not offer free project estimates.
No, The Elite Service Plumber does not offer eco-friendly accreditations.
No, The Elite Service Plumber does not offer a senior discount.
Yes, The Elite Service Plumber offers emergency services.
Yes, The Elite Service Plumber offers warranties.
The Elite Service Plumber offers the following services: Water heaters, faucets, toilets, sinks, disposals, drain cleaning, well, pumps, main sewer & water replacements.
Plumbong, sewer & drain cleaning.

Contact information

19139 Partridgewood Dr, Germantown, MD 20874


Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day