Senate Termite and Pest Control

The technicians are personable, professional, and efficient. I had a huge bee nest outside - they removed it. They came to treat a bug problem, and the last two times - to treat a rodent problem.

The technician was on time to check the installed traps for rodents, but the traps were empty. They will come back on Tuesday, March 27, 2023, between 9:00 a.m. and 11:00 a.m., prayerfully, there will be something in the traps by then. So far, I am pleased with the service. All the technicians have been professional, technical, and thorough.

Service was completed with no disturbance to landscape plantings.

I've read the reviews and it's hard for me to believe them for my experience this far was exceptional for both inspection and the first treatment!!

My experience with Senate Termite & Pest Control has been absolutely disappointing from the start. From the first visit to my residence, they were dishonest and basically playing into my fear of rodents to sign off on the worst contract I have ever locked myself into. They even suggested that I get additional services from them to do an independent preventative project outside of the initial contract with one time cost of over $1,000 dollars that was completely unnecessary. Before Senate came to perform their first service visit to my residence I went to Home Depot and bought rodent bait traps and repellent spray and laid them around my house in areas that were recommended in a google search. Before Senate came, I was able to catch 3 mice with the traps I laid which months later turned out to be the only ones caught in my house as well as I haven't seen any live rodents since. Upon Senate's first service visit to my residence, which initially cost over $300, the only services performed was laying down traps exactly where I put my traps and spraying my house exactly as I did. The service worker even stated that they hope they didn't see any rodents during the visit. Since then, I never scheduled any follow up for routine visits but yet Senate employees keep arriving at my residence on dates of their choosing. I just submitted a formal email asking that they cease and desist from visiting my residence. I hope that the email will cause Senate to stop services because I called them yesterday when a Senate employee visited my residence when I wasn't there and was able to gain entry by my disabled mother and the response was absolutely rude, unprofessional, and ended up ignoring my request by stating "I will make sure we call you before we come" followed by hanging up on me. I hope this review prevents other potential clients from getting scammed and harassed by Senate Termite & Pest Control.

Senate Pest Control worked with me to get rid of the problem. They came out several times to follow up to make sure the problem was gone.

Senate's team worked diligently with me to address this problem, scheduling regular visits to set bait to eradicate the situation, identify and address entry points, and also provide guidance between visits. It's taken several months but I can happily report today that there has been no indication that this is still an issue. I highly recommend their services for their quality services and impressive team.

Horrible. They were suppose to call & set up times every other month. NEVER calls & just shows up & does outside & charges for complete extermination. Tried to cancel but won’t allow me out of contract & must then put it in writing after the year is up. Absolutely horrible