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Warner Service
Electrical Baseboard or Wall Heater - Repair, Central A/C - Install, Central A/C - Service or Repair,
About us
Since 1937, the Warner name has been synonymous with value, quality, dependability, and integrity. Our unwavering commitment to customer satisfaction remains at the core of our values, and we strive every day to ensure that the needs of our customers and clients are our first priority. We proudly offer high quality products backed by experienced technicians, and understand that honesty and integrity in our business dealings are what will keep us around for another 80+ years. So, whether you are a homeowner or business owner, are in need of repair, service, replacement, or a dependable plumbing and heating contractor for your new project, Warner Service is the right company for the job. You will get a fast response, high-quality work, and courteous service that has earned us our outstanding reputation and thousands of loyal customers. Thats our promise to you.
Business highlights
Emergency services offered
88 years of experience
Services we offer
Air cleaners, Air conditioning, Backflow Inspections, Bathroom & Kitchen Installation, Chilled Water Systems, Drain Cleaning, ERV/HRV System, Energy Management Systems., Furnaces, Gas Piping, HEPA Air Filtration, Heat Pumps, Heating Service, Hot Water and Steam Boilers, Humidifiers and Thermostats, IAQ - Air Scrubber by Aerus, Radiant Heat, Repairs & Remodeling. Air Duct Cleaning, Sewage Pumps, Sewer Cleaning, VAV Systems, Water Heaters, Water Systems, Water and Sewer Service, Well Pumps
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.440 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 68% | ||
| 18% | ||
| 8% | ||
| 0% | ||
| 8% |
Showing 1-25 of 40 reviews
Anna T.
Jun 2022
Do not use this company. They installed a unit for me six years ago and when it had issues, they came to check it (after missing 3 appointments) and then entirely broke the unit. Tony, the tech, was really helpful. Ashley, the scheduler, was also really helpful. The others were not. I've followed up and have not heard back. I canceled my service package and yet they continue to charge me. DO NOT USE THEM. You will regret it and have more issues after they leave.
Response from Warner Service
"Hello [Member Name Removed], Thank you for your message - I believe you've left a review for the wrong company. If you have any questions, please feel free to give us a call. We currently don't have a technician with the name Tony or a scheduler Ashley. We hope you have a wonderful day."
Mystica O.
Jan 2018
He was very punctual and professional and spent all time need to service the unit and replace a component that was failing.
Response from Warner Service
"Thank you for your business and review! We’re so glad you enjoyed the services provided by our team -- our team strives to make sure every service and install call is a good one. We hope you call Warner Service the next time you need us for any HVAC or Plumbing project! Thanks Again!"
Thomas G.
May 2017
I didn't like these guys. The work they did was okay, but they charged me too much. We had a plugged up pipe, so I called for the Roto Rooter. Warner said we have Roto Rooter so we can do that fine. So they came out and ran the Roto Rooter through the pipe and they charged me $350 which I thought was an exorbitant amount of money and then the guy said well you have the old pips in this house and what we would like to do is send a little camera up through the outside to see if we can find out what is going on. So I said well okay. So they sent the camera up and they charged me another $350 to send the camera up there. They didn't tell me it was going to be quite that much, they did not specify. So they came back the next day and charged me the $350 for the camera. I asked them well did you find anything, and he said no. 6 months later the pipe clogs up again, there is some kind of tree root that grows through it and I didn't know who to call and the basement is flooding, and the toilets are not working. So I call Warner again and the the same guy he came and cleaned the pipe out again and charged me $350 again, I bit the bullet and paid them. After he is all done he said we would like to send the camera up on the outside to see what is going on. I looked at him and said jeez we didn't find anything the last time and didn't find anything. My son called me 2 weeks ago and said the pipe is clogged up. So he said lets rent a Roto Rooter. I said okay. So I found out you can rent them for $75. My son is a lot younger than I am and we got it clear by renting. For the little bit of work they did I could not believe it. He didn't charge me as much as he did the work was okay. They did everything professionalism, prompt everything was a B. But when they gave me the bill. Yea they were okay the pricing just pulled everything down. They got the plug out. That is their cash cow sending that camera up there. I would not use them again.
Response from Warner Service
"Thank you for your review. We appreciate any feedback, and especially thank you for taking the time to provide it. We will take into consideration any areas of improvement and implement them in our daily routines. Thanks again for the feedback."
MARY G.
Apr 2017
I have a contract where I get two visits per year. Their contract prices seem to be in line with others. I've been with them for quite awhile now. I'm satisfied with them. Usually just one person comes out and this inspection took about 20-25 minutes. They show up when they say they're going to show up. And they call me in advance to make sure we are on the same schedule. There's never been an issue with clean up.
Response from Warner Service
"Thank you for your business and review! We’re so glad you enjoyed the services provided by our team -- our team strives to make sure every service and install call is a good one. We hope you call Warner Service the next time you need us for any HVAC or Plumbing project! Thanks Again!"
Sarah M.
Dec 2016
I'm very satisfied with them and the gentleman that comes out is fantastic which is why I continue using the company. It's just the service that is fantastic, but when you call them it takes a while for them to get back to you.
Response from Warner Service
"Thank you for your business and review! We’re so glad you enjoyed the services provided by our team -- our team strives to make sure every service and install call is a good one. We hope you call Warner Service the next time you need us for any HVAC or Plumbing project! Thanks Again!"
Sarah M.
Dec 2016
The gentleman who comes out likes to explain exactly what it is he is doing. He actually ended up having to fix the coil in the air conditioning unit. He had it in his truck so I didn't have to wait extra time and he right away gave me the price for it whether I wanted it to get fix or not. I chose to get it fixed so of course the service went up considerably because of the price of the part. I was very satisfied with the work he did and he was very thorough and I loved the fact that he explained everything he did. They are so busy that sometimes I have to call them several times to try to get them to call me back.
Response from Warner Service
"Thank you for your business and review! We’re so glad you enjoyed the services provided by our team -- our team strives to make sure every service and install call is a good one. We hope you call Warner Service the next time you need us for any HVAC or Plumbing project! Thanks Again!"
DAWN H.
Jan 2016
unknown
Response from Warner Service
"Thank you for your business and review! We’re so glad you enjoyed the services provided by our team -- our team strives to make sure every service and install call is a good one. We hope you call Warner Service the next time you need us for any HVAC or Plumbing project! Thanks Again!"
PAMELA V.
Nov 2015
unknown
Response from Warner Service
"Thank you for your business and review! We’re so glad you enjoyed the services provided by our team -- our team strives to make sure every service and install call is a good one. We hope you call Warner Service the next time you need us for any HVAC or Plumbing project! Thanks Again!"
SUSAN M.
May 2015
unknown
Response from Warner Service
"Thank you for your business and review! We’re so glad you enjoyed the services provided by our team -- our team strives to make sure every service and install call is a good one. We hope you call Warner Service the next time you need us for any HVAC or Plumbing project! Thanks Again!"
Forrest D.
Mar 2015
Old pressure tank for well rusted through and burst in morning. Called Warner; they immediately dispatched plumber, installed new larger capacity tank and restored water service from well by late afternoon same day. Work was efficient, prompt and professional.
Response from Warner Service
"Thank you for your business and review! We’re so glad you enjoyed the services provided by our team -- our team strives to make sure every service and install call is a good one. We hope you call Warner Service the next time you need us for any HVAC or Plumbing project! Thanks Again!"
Chester S.
Feb 2015
unknown
Response from Warner Service
"Thank you for your business and review! We’re so glad you enjoyed the services provided by our team -- our team strives to make sure every service and install call is a good one. We hope you call Warner Service the next time you need us for any HVAC or Plumbing project! Thanks Again!"
Sarah M.
Dec 2014
They are very very good. They are very responsive. If you have a problem and you call them. They are usually willing to come right out. They answer your calls or our letters. I sent them an email or I called them I do not remember and they answered that right away. I have been using them ever since I bought my house. I have been there four years and they have been servicing me for those four years. They are responsive. I had them on a schedule and they actually missed one. They didn't come at all and I didn't realize it until I took two to three miles down the road that they hadn't been there and that is when I say they are responsive because when I called them they were extremely apologetic and they sent someone else the very next day. They have fair prices. Good quality. I like their workmen.
Response from Warner Service
"Thank you for your business and review! We’re so glad you enjoyed the services provided by our team -- our team strives to make sure every service and install call is a good one. We hope you call Warner Service the next time you need us for any HVAC or Plumbing project! Thanks Again!"
Norma K.
Jul 2014
unknown
Response from Warner Service
"Thank you for your business and review! We’re so glad you enjoyed the services provided by our team -- our team strives to make sure every service and install call is a good one. We hope you call Warner Service the next time you need us for any HVAC or Plumbing project! Thanks Again!"
Frank M.
Jul 2014
David Taylor came to our home to review the overall condition and age of our water well system. He was very knowledgeable, professional and clearly explianed what he would recommend as the best way to deal with and replace our aged system.He provided a quote to us with 24 hours of his visit and was very willing to answer the questions we had. David did not pressure sell us but rather he explained in layman's terms the best equipment and approach to replacing the system.
We signed the contract and on July 16th , Mark and Carl came to our home and within 4 hours had replaced the well pump,
tanks and all infrastructure. Both Mark and Carl were extremely competent and they explained what they were doing and also advised us what to expect after the installation as to silt in the water due too the pump replacement.Their work was extremely good, they were polite , professional and gave us a high degree of confidence in our decision to have the work done.
The equipment installed was top of the line and the results so far indicate that the water well has never been as effecient and reliable as it is now.
We signed the contract and on July 16th , Mark and Carl came to our home and within 4 hours had replaced the well pump,
tanks and all infrastructure. Both Mark and Carl were extremely competent and they explained what they were doing and also advised us what to expect after the installation as to silt in the water due too the pump replacement.Their work was extremely good, they were polite , professional and gave us a high degree of confidence in our decision to have the work done.
The equipment installed was top of the line and the results so far indicate that the water well has never been as effecient and reliable as it is now.
Response from Warner Service
"Thank you for your business and review! We’re so glad you enjoyed the services provided by our team -- our team strives to make sure every service and install call is a good one. We hope you call Warner Service the next time you need us for any HVAC or Plumbing project! Thanks Again!"
Frank M.
Jul 2014
We met with Matt Brunner at the end of June after a service call determined the AC unit was beyond repair. Matt walked us through the various options available and was very patient and thorough in explaining the attributes of each system , the benefits, and warranty coverage available. After reviewing each system we made the decision to replace the AC unit and old gas furnace at the same time with a Rheem system. We had done some research prior to Matt's visit and after many hours we were very confident that Rheem had one of the best systems available.
Matt apologized that the install would be approximately 3 weeks due to their backlog, but he also offered and provided us with window AC units to get us through the heat until the system could be installed ; in addition to this he checked in weekly with us to make certain we were getting by. Matt was a true professional and he also gave us more confidence since he was actually a tech at one time and had serviced our equipment.
Levi and Parker came to our home on 7/16 and quickly began to disassemble the old systems. They explained what they were going to do and what would be the estimated amount of time required to complete the job. Both were very knowledgeable, extremely organized and they left their work areas clean at all times. To say the install looks like a textbook example of the correct way to install a system is an understatement, absolutely one of the best installations we have ever seen( and we have had 3 systems replaced prior to this one).We are extremely satisfied with the quality of the work and commitment to customer satisafction demonstarated by every one we have dealt with at Warner. This latest job is the reason we have been a customer of Warner for the past 23 years, they are in the business of meeting or exceeding their customer's expectations and to that end we could ask for nothing better.
Matt apologized that the install would be approximately 3 weeks due to their backlog, but he also offered and provided us with window AC units to get us through the heat until the system could be installed ; in addition to this he checked in weekly with us to make certain we were getting by. Matt was a true professional and he also gave us more confidence since he was actually a tech at one time and had serviced our equipment.
Levi and Parker came to our home on 7/16 and quickly began to disassemble the old systems. They explained what they were going to do and what would be the estimated amount of time required to complete the job. Both were very knowledgeable, extremely organized and they left their work areas clean at all times. To say the install looks like a textbook example of the correct way to install a system is an understatement, absolutely one of the best installations we have ever seen( and we have had 3 systems replaced prior to this one).We are extremely satisfied with the quality of the work and commitment to customer satisafction demonstarated by every one we have dealt with at Warner. This latest job is the reason we have been a customer of Warner for the past 23 years, they are in the business of meeting or exceeding their customer's expectations and to that end we could ask for nothing better.
Response from Warner Service
"Thank you for your business and review! We’re so glad you enjoyed the services provided by our team -- our team strives to make sure every service and install call is a good one. We hope you call Warner Service the next time you need us for any HVAC or Plumbing project! Thanks Again!"
Ellen P.
Mar 2014
Very nice and got the work done quickly, but my brother in law felt it was not a neat job
Response from Warner Service
"Thank you for your review. We appreciate any feedback, and especially thank you for taking the time to provide it. We will take into consideration any areas of improvement and implement them in our daily routines. Thanks again for the feedback."
Richard R.
Mar 2014
In the interim between John's first and second visits, I spoke with the office representative, John's boss. I think that he was having a bad day because of the snow and possibly because he did not want the expense of a return call by John. Be that as it may, he essentially told me that our problem was fixed and that it was normal for a furnace to run for over two hours. We have lived in this house for over forty years; our furnace has never run for more than twenty minutes at a clip. We will continue to use Warner Service because our past experience has been good, because it is a local company, because John was such an excellent technician, and because we understand that any company can have a dolt in the office who probably was just having a bad day.
Response from Warner Service
"Thank you for your business and review! We’re so glad you enjoyed the services provided by our team -- our team strives to make sure every service and install call is a good one. We hope you call Warner Service the next time you need us for any HVAC or Plumbing project! Thanks Again!"
PAMELA V.
Mar 2014
Installation went well and as scheduled and the cleanup was excellent. The system was more expensive than the other quotes I received but they provided a 10 year parts and labor warranty which was at least 5 years longer than anyone else. I have had a service contract with Warner for my semi-annual maintenance checks for the last 5 years which is why they offered the 10 yr warranty.
Response from Warner Service
"Thank you for your business and review! We’re so glad you enjoyed the services provided by our team -- our team strives to make sure every service and install call is a good one. We hope you call Warner Service the next time you need us for any HVAC or Plumbing project! Thanks Again!"
Patrick M.
Feb 2014
We used them for our heating and air conditioning. It went very well. All that extra they did was for no extra charge. We liked the services they offered with their contract. They had things included in their cost that we had to pay extra with other companies, like two years service is included.
Response from Warner Service
"Thank you for your business and review! We’re so glad you enjoyed the services provided by our team -- our team strives to make sure every service and install call is a good one. We hope you call Warner Service the next time you need us for any HVAC or Plumbing project! Thanks Again!"
Karen K.
Feb 2014
Everything seems to be working well since I started this contract. I'm very pleased and I plan to renew.
Response from Warner Service
"Thank you for your business and review! We’re so glad you enjoyed the services provided by our team -- our team strives to make sure every service and install call is a good one. We hope you call Warner Service the next time you need us for any HVAC or Plumbing project! Thanks Again!"
Earl W.
Sep 2013
They are just very professional and they were quick to get me on their schedule. They fixed my problem. We knew our hot water heater was old and they were just very helpful. The two guys who came to install it were just really nice.
Response from Warner Service
"Thank you for your business and review! We’re so glad you enjoyed the services provided by our team -- our team strives to make sure every service and install call is a good one. We hope you call Warner Service the next time you need us for any HVAC or Plumbing project! Thanks Again!"
Laura M.
Aug 2013
Technician was very quick and knew exactly what was wrong within 15 min.
Response from Warner Service
"Thank you for your business and review, [Member Name Removed] We’re so glad you enjoyed the services provided by our team -- our team strives to make sure every service and install call is a good one. We hope you call Warner Service the next time you need us for any HVAC or Plumbing project! Thanks Again!"
Todd S.
Aug 2013
I would say they were pretty honest about what could possibly be wrong. They were very quick and timely in responding to me.
Response from Warner Service
"Thank you for your business and review! We’re so glad you enjoyed the services provided by our team -- our team strives to make sure every service and install call is a good one. We hope you call Warner Service the next time you need us for any HVAC or Plumbing project! Thanks Again!"
George D.
Jun 2013
The crew was courteous and very professional with the installation. When they finished, the area was neater than when they had started, and aside from the bill, you wouldn't have known they were there.
Response from Warner Service
"Thank you for your business and review! We’re so glad you enjoyed the services provided by our team -- our team strives to make sure every service and install call is a good one. We hope you call Warner Service the next time you need us for any HVAC or Plumbing project! Thanks Again!"
Brian M.
Apr 2013
I called for service because my steam boiler was flooding. The technicians examined the boiler and determined that it had not been serviced properly by the previous owners and the system was filthy. They flushed the boiler out and left instructions on how to continue flushing it over the next week to clear it out to temporarily solve the problem. The recommendation was to have the boiler fully cleaned and serviced prior to the start of the 2013 heating season to ensure proper operation. The technicians were very friendly and extremely courteous.
Response from Warner Service
"Thank you for your business and review! We’re so glad you enjoyed the services provided by our team -- our team strives to make sure every service and install call is a good one. We hope you call Warner Service the next time you need us for any HVAC or Plumbing project! Thanks Again!"
Licensing
State Contractor License Requirements
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FAQ
Warner Service is currently rated 4.4 overall out of 5.
Warner Service accepts the following forms of payment: CreditCard
Yes, Warner Service offers free project estimates.
No, Warner Service does not offer eco-friendly accreditations.
No, Warner Service does not offer a senior discount.
Yes, Warner Service offers emergency services.
No, Warner Service does not offer warranties.