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Wooten Appliance

Appliance Repair, Appliance Repair - Small, Appliance Sales and Installation,

About us

Wooten Appliance specializes in repairing washers and dryers as well as garbage disposals. We have over 17 years of experience serving the DC area. Please call us today for a FREE estimate from one of our service technicians today, we value your safety and all our techs have passed a background check for your safety.

Business highlights

25 years of trusted experience
Family Owned & Operated

Services we offer

Appliance Repair - Garbage Disposals, And All Kitchen & Laundry Appliances. Thermador Jennair Wolf SubZero Cove Dacor Monogram Liebherr Fisher & Paykel Hestan Perlick Lynx Marvel Outdoor grills/fridge Beverage centers/wine fridge Miele appliances/coffee maker Gaggenau Smeg La Cornue ILVE Lacanche Ice machines: Scotsman Hoshizaki U-line Vent hoods Whole house vacuums

Amenities

Warranties
Yes
Senior Discount

0%



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.71,716 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
81%
4
8%
3
4%
2
3%
1
4%


Rating CategoryRating out of 5
quality
4.8
value
4.6
professionalism
4.8
responsiveness
4.7
punctuality
4.8
Showing 376-400 of 1716 reviews

JOHN J.
09/2016
5.0
appliance repair
  + -1 more
Arrived on time, identified the problem fairly quickly and returned 5 days later to install the new parts and fixed the problem. The pump that came with the dishwasher had failed for unknown reasons. The repair guy was both competent and helpful.
Description of Work: diagnosed problem and fixed 3 year old kenmore dishwasher

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

D Tyler C.
09/2016
5.0
appliance repair
  + -1 more
Rodney was professional, kind, thoughtful, and thorough. He diagnosed the problem, offered multiple solutions, and was a pleasure to work with. Highly recommend!
Description of Work: Refrigerator repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$200

VINCENT L.
09/2016
5.0
appliance repair
  + -1 more
Daryl Wooten is the real deal. Our fridge broke and we were of course in a bind. The first company that came out said the compressor was bad and it would cost over $1000 to replace. Seeking a second opinion, we called Wooten. Daryl came out and spent a lot time diagnosing and fixing the problem. Turns out the compressor was fine but there was a refrigerant/coolant leak in some obscure place. He saved us hundreds of dollars by taking the time to really figure out the issue, and is the most courteous guy as well.
Description of Work: Refrigerator was not cooling

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

neil S.
08/2016
1.0
appliance repair
  + -1 more
terrible they never showed up i waited almost 4 hours , lost a half of day of income. when i called them they we totally unresponsive disinterested. terrible experience do not recommend this place. unprofessional
Description of Work: repair of dishwasher

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$139

Dollye M.
08/2016
5.0
appliance repair
  + -1 more
The contactor was courteous and very punctual. He inspected all of my appliances. He cleaned around the washer and dryer and made sure that he left each area clean. I asked him about my dishwasher and its timing, which was not part of the package I purchased, he said I could contact his company and they would accommodate me. I would highly recommend Wooten Appliance. They are a family owned business and take pride in the work they do. I will use them again!!
Description of Work: Laundry and Kitchen Appliance Tune-Ups and Cleaning, Plus a Garbage Disposal Inspection

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jennifer R.
08/2016
5.0
appliance repair
  + -1 more
Wooten sent a repair man to my house the day I contacted them. He was clearly knowledgeable, diagnosed the problem quickly, ordered a replacement part (in my case, a circuit board), and scheduled a follow-up to perform the work. While I was able to get same-day service, I don't think that's something they guarantee. They seem to prefer that requests be sent via a web form, though they also take requests via voicemail and through Angie's list if you've purchased a coupon. My voicemail produced the first response, about two hours after I'd left it.
Description of Work: Refrigerator wasn't cooling properly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$250

Dollye M.
08/2016
5.0
appliance repair
  + -1 more
The gentleman who came to my home was friendly, polite and even contacted me prior to his arrival-- telling me about what time to expect him. He did an outstanding job and cleaned up before he left. I will use Wooten Appliances again.
Description of Work: Wooten Appliance did tune-ups and cleaning on my refrigerator, oven, and dishwasher, plus a garbage disposal inspection.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Edward D.
08/2016
4.0
appliance repair
  + -1 more
I felt rushed by the technician who was assigned to our home. He came in and asked about what appliance was defective. He checked the garbage disposal to let us know the switch was bad and the dishwasher was running properly because of missing parts. He didn't check the washer or dryer or the refrigerator. Plus - He did follow up on the parts that i needed to order for the dishwasher.
Description of Work: I needed to have my appliances checked out, so I bought a deal that included - Refrigerator tune-up includes the following services: vacuuming and cleaning behind and underneath your fridge, thorough cleaning of the condensing coil, fan, motor, and drip pan, if necessary; inspecting all connections, motor, fan, thermostat, and fridge accessories (e.g., ice maker, water dispenser, etc.); diagnosing any issues found Dishwasher tune-up includes the following services: inspecting original installation; securing and leveling as needed; cleaning out the food catch and drain line; running cycle of commercial cleaning agent through the machine to remove hard water stains, minerals, and calcium build-up, if necessary Washer and dryer tune-up includes the following services: checking seals and hoses; vacuuming the interior of the dryer (if necessary) to eliminate lint build-up and fire hazards; inspecting all connections, operations, balance, and more; diagnosing any issues while ensuring your laundry machines are operating efficiently and correctly Garbage disposal inspection includes the following services: checking motor and grinder operation; thoroughly cleaning the disposal to eliminate any food build-up and unpleasant odors if necessary.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0


Dan S.
08/2016
5.0
appliance repair
  + -1 more
Great. The person showed up on time, was very friendly, assessed the problem and had to order a part. Daryl returned 3 days later and replaced the part. Our refrigerator is working good again. We have used Wooten Appliance in the past and will use them again. We highly recommend them.
Description of Work: Refrigerator repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

William F.
08/2016
3.0
appliance repair
  + -1 more
Turns out Wooten could not repair an LG appliance so work was not completed. (Not Wooten's fault. Turns out many appliance repair companies can not Work on LG because LG is stingy on who they allow Parts Access) I paid through Angie's List Coupon Special. Wooten told me I had to contact Angie's list directly to get my Refund. I contacted Angie's List, and so far no response from Angie's list.
Description of Work: Repair on a LG Washer

Rating CategoryRating out of 5
responsiveness
1.0


Deborah S.
08/2016
2.0
appliance repair
  + -1 more
Someone came to do the appliance inspection and found the freezer temp to be too high and left without doing anything else. I had to call them to get the details of the visit because other family members were home, not me during the visit. I learned that they decided not to inspect any of the other appliances until this one issue was addressed. I haven't heard from them since. I am pretty confused about what they expect to happen - the deal was an introductory one and since I feel in the dark am thinking I probably wouldn't hire and they still haven't finished what they set out to do in the first place.
Description of Work: I purchased an appliance inspection/tune up and an appliance repair.

Rating CategoryRating out of 5
quality
2.0
value
5.0
professionalism
2.0
responsiveness
4.0
punctuality
5.0


Nancy T.
08/2016
5.0
appliance repair
  + -1 more
Problem was identified quickly and fixed
Description of Work: Dishwasher diagnosis and repair

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$139

Sue L.
08/2016
5.0
appliance repair
  + -1 more
Daryl, the technician, gave his diagnosis of the issue with my stove in his first trip. He said that he would order a new heating element. Rhonda called a few days later when the parts came. I like that she gave me the details of the cost of part and labor when she called me to schedule for the next appointment. She also patiently answered my questions. Daryl fixed the cooktop with no issues.
Description of Work: Repair of a GE electronic touch control cooktop.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$360

Joy S.
08/2016
5.0
appliance repair
  + -1 more
Daryl was professional and did everything I asked. I will definitely use Wooten Appliance again.
Description of Work: Daryl checked the refrigerator/freezer. The freezer runoff was clogged and he fixed it. He checked the inSinkErator and cleaned it. He checked the washer and dryer. He cleaned the filter in the dryer. Dar

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

George M.
08/2016
5.0
appliance repair
  + -1 more
They were very professional and courteous. The came to our house diagnosed the problem and returned the next day with the the needed parts and finished the job on time and within their estimate.
Description of Work: Wooten replaced the ice maker in my refrigerator.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$289

Leishan C.
08/2016
5.0
appliance repair
  + -1 more
Excellent . Discovered a problem that I had suspected. Employee was very nice and thorough.
Description of Work: Dishwasher repair.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
3.0
punctuality
5.0

Yes, I recommend this pro
$139

Sheryl R.
08/2016
1.0
appliance repair
  + -1 more
I was never contacted by Wooten Appliance. I called Wooten and left a message about not receiving a call to set up an appointment and did not receive a response. I am VERY dissatisfied. Please contact them for me to set up an appointment or send my $99.00 back.
Description of Work: Appliances to be checked

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$99

Andrea B.
08/2016
5.0
appliance repair
  + -1 more
it went well, they were prompt and got the job done
Description of Work: Fixing washing machine

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Amy M.
08/2016
1.0
appliance repair
  + -1 more
I requested a refund of the deal :(
Description of Work: I bought a deal for an appliance check but after I emailed the company multiple times to schedule an appointment, they never responded. I was disappointed because I was looking forward to the work since they go such good reviews.

Rating CategoryRating out of 5
responsiveness
1.0

Yes, I recommend this pro

David W.
08/2016
5.0
appliance repair
  + -1 more
Scheming was easy. Anita was nice, professional, and easily worked with my schedule. Technician called ahead, was professional, polite, fast, and at the end clearly reviewed everything he had done, including leveling my dishwasher.
Description of Work: $99 maintenance on Washer/Dryer, refrigerator, disposal, and dishwasher.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Mark M.
08/2016
5.0
appliance repair
  + -1 more
Excellent! I got a next day call from using their on-line appointment section on their website in the evening. An appointment was made for a few days later and the technician (Darryl) arrived on time. He was professional and friendly, determined the cause quickly, and successfully made the repair. We had looked up the dryer "symptoms" on the internet and the cause was what it described. No attempt was made to sell us more than we needed.
Description of Work: Repair dryer that stopped heating after a few minutes

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mila D.
08/2016
4.0
appliance repair
  + -1 more
Provider's website listed their inability to service certain brand names. The appliance that I need serviced is one of them and listed the brand in their requested service request form.
Description of Work: Appliances tune-up; vacuum the back of fridge. The fridge was heavy so I needed someone strong to help move it. The contractor cleaned the tubes/wiring in the back. I was satisfied with the work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$99

Monica B.
07/2016
5.0
appliance repair
  + -1 more
The replacement went fine. However, later on I began to experience problems again with my ice-maker. It was making ice sporadically. One day I would have ice and the for 3 days I would not. I called Wooten back again to correct the problem because I felt that I had wasted my money and that they had not fixed the problem. We kept missing each other in trying to make an appointment. In the midst of their busy caseload, I hear my doorbell ring and I see the Wooten Appliance service man who repaired my ice-maker standing at my door. I had been home for another service call and I had mentioned it in passing to Wooten customer service that I would be home and to schedule an appointment. I was totally surprised. The upsetting part was that over the course of about 5 days my ice maker started to work again so when he came it was filled with ice. He just chuckled and took the time to explain to me for about 15 minutes plus what the problem (computer circuitry and power surges affect) was and advised me not to spend additional money for a new refrigerator when the one I had was perfectly fine. They did not charge me for the ice-make re-visit. I am very pleased with this company and have used them for my washer machine.
Description of Work: I needed by refridgerator's ice-maker repaired. I thought the motor was dead but the technician discovered that something else was wrong.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$197

daniel O.
07/2016
5.0
appliance sales
  + -1 more
They were responsive. Have great communication and the tech was courteous and responsive as well.
Description of Work: They installed a dishwasher for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Edward C.
07/2016
5.0
appliance repair
  + -1 more
The technician showed up on-time and did everything I'd expected and more. The Angie's List Big Deal specified the cleaning of certain appliances but the technician offered to do the washer and dryer, which had not be mentioned in the deal. He also offered some tips on keeping the appliances running better longer.
Description of Work: Appliance cleaning and check-up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Contact information

PO Box 2192, Ellicott City/ Beltsville, MD 21041

http://www.wootenappliance.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 4:00 PM
Tuesday:
9:00 AM - 4:00 PM
Wednesday:
9:00 AM - 4:00 PM
Thursday:
9:00 AM - 4:00 PM
Friday:
9:00 AM - 4:00 PM
Saturday:
Closed

Licensing

Bonded

Insured

No License Required for Trade
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Appliance Repair,
Appliance Repair - Small,
Appliance Sales and Installation,
Natural Gas Lines

FAQ

Wooten Appliance is currently rated 4.7 overall out of 5.

Sunday: Closed

Monday: 9:00 AM - 4:00 PM

Tuesday: 9:00 AM - 4:00 PM

Wednesday: 9:00 AM - 4:00 PM

Thursday: 9:00 AM - 4:00 PM

Friday: 9:00 AM - 4:00 PM

Saturday: Closed

Wooten Appliance accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Wooten Appliance does not offer free project estimates.
No, Wooten Appliance does not offer eco-friendly accreditations.
Yes, Wooten Appliance offers a 0% senior discount.
No, Wooten Appliance does not offer emergency services.
Yes, Wooten Appliance offers warranties.
Wooten Appliance offers the following services: Appliance Repair - Garbage Disposals, And All Kitchen & Laundry Appliances. Thermador Jennair Wolf SubZero Cove Dacor Monogram Liebherr Fisher & Paykel Hestan Perlick Lynx Marvel Outdoor grills/fridge Beverage centers/wine fridge Miele appliances/coffee maker Gaggenau Smeg La Cornue ILVE Lacanche Ice machines: Scotsman Hoshizaki U-line Vent hoods Whole house vacuums

Contact information

PO Box 2192, Ellicott City/ Beltsville, MD 21041

http://www.wootenappliance.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 4:00 PM
Tuesday:
9:00 AM - 4:00 PM
Wednesday:
9:00 AM - 4:00 PM
Thursday:
9:00 AM - 4:00 PM
Friday:
9:00 AM - 4:00 PM
Saturday:
Closed