S & J Painting & Remodeling

S & J Painting and Remodeling came highly recommended from the Facebook group The Best of Howard County. I was also pleased at the testimonials I read online about them. I had Jerry come out for two separate estimates and was very pleased with his professionalism, confidence, and friendliness. His prices also beat several other companies we had out for the same work. We hired S & J for some drywall work (patching tape seams, holes, etc.) back in the beginning of July. Both Jerry and myself were aware that there was wallpaper underneath the paint, however Jerry was confident that his drywaller could just patch the areas without having to remove all wallpaper. He gave us an estimate for 2 days worth of work. When the drywaller came out on Monday 7/24/17, he said he would have to remove some of the wallpaper and do some other necessary work to prepare the walls. He estimated that it would take at least 4 days. I understand that estimates are just that, estimates, and should be somewhat flexible, however we were unprepared to pay twice the amount and have it take twice as long. Jerry was very accommodating regarding his misjudgement and gave us a discount on the two additional days of work. The walls looked great at this point (after the work was completed). I started to paint our foyer area (where the bulk of the drywall work was done) on Thursday 8/17/17 and noticed tons of pinholes appearing in the drywall. Some were evident before painting, however more kept appearing as I was painting. I immediately called Jerry back to see if this was normal. He told me some pinholes were normal due to moisture. I told him that this was not just a few holes, but thousands! He told me to spackle the walls, however he agreed to send someone out to look at them when I explained that a simple spackling for thousands of holes was pretty ridiculous. He also tried to tell me that the holes came from having wallpaper, however we also have holes in the ceiling (where more patches were performed by his company), and there is clearly no wallpaper on the ceilings. He repeatedly told me that the drywall guy he sent out was the best in the company with 20 plus years of experience. This was not helpful or necessary, as it made me feel like my concerns were not valid. He advised me to finish painting the foyer (we have a split foyer, so it is very tall) with one coat of paint. He proceeded to leave me two voicemails after our phone conversation, also advising me to continue to finish the one coat of paint. I rushed to get the one coat of paint done before his second drywall guy came out on Friday morning 8/18/17 to see the holes. The second drywall guy said it was a ton more holes than is normal, and when I pressed him as to why this had happened, he admitted that the compound(?) that was mixed, was not mixed properly and had too much water in it. He skim coated a lot of the holes that morning and the following day. He also patched some small holes that the first guy missed, which I didn’t even point out. He said I just need to put another first coat of paint on the places he skim coated; just touch it up. My husband asked if they could at least give us a painter for the day to repaint it for us, as “just touching it up” was impossible due to the magnitude of areas that needed to be repainted.The skim coated sections of the wall covered at least 80% of the wall, so at that point, the whole wall needed to be repainted. Also, not to mention the hours it took me to paint the high foyer walls on an 18’ ladder and the cost of two gallons of paint wasted. The second drywall guy spoke to Jerry and called me back on Monday 8/21/17, saying that if we wanted someone to repaint the walls for us (and not fully repaint, just spot roll), it would be $200 extra. I was appalled, as this work should be done for free since it could have all been prevented in the first place if (1) the drywall work was done properly, and (2) if I was not advised to paint a coat on the walls before skim coating. Not to mention the extreme inconvenience of having the work redone with drywall dust everywhere, and with a small toddler in the house. They told me at this point that painting was not their responsibility and they did not owe us anything to make up for the lost time and paint costs. When I said that I refused to pay this company any more money to fix something that was their fault, I was told that they could waive the $200. This fee should have been nonexistent in the first place! They scheduled to come out a week later, on Saturday 8/26/17 to “spot roll” the skim coated areas. I am a teacher and was hoping to have this work (and the house painted) by the end of the summer so I wouldn’t have to worry about any of it during the school year. Unfortunately, an originally estimated two day job turned into a two month nightmare. I would not recommend this company to anyone.

The workmanship was professionally done, and the crew was courteous. The work was done in a timely manner, and they went out of their way to make sure we were inconvenienced as little as possible. We would hire S&J again for future projects.

Jerry and his employees were wonderful! They were so careful with our personal belongings, and had such an eye for detail in their work. We were impressed with their pricing, and the job was done on time. We will definitely hire them again.!

S & J replaced the floor tile, toilet, and fixtures in a bathroom, and painted and repaired the drywall. In the kitchen, they replaced the existing back splash tile with a new one, removed wallpaper, and painted the walls. The job took four days, and the results are satisfactory.

We were very pleased with the work S & J recently completed in our home. The team were very professional, respectful, and completed the work as expected. It's amazing what a little paint and updated fixtures can do and we're so happy with the final result. We'll definitely have the team back to do some additional work.

The team was extremely efficient. The house looks fantastic. They were friendly, answered my questions and made sure that everything was done to my satisfaction. The walls look great. Price was reasonable too.

Terrible. One of the worst tile jobs I have ever seen. Tiles were chipped, and uneven. Had to have them come out twice to fix tile issues, and finally we had to realize that it wasn't going to get any better. They underestimated the cost and came back and asked for more money. If you hire this contractor do so at your own risk. They were supposed to fix all imperfections in walls before painting, and had to come back to fix them a 2nd time along with imperfections in ceilings

They did an amazing job. This is the third time we have used Jerry and crew and we just love their work. We will for sure keep on using them.

S and J provided excellent service on our complete bathroom remodeling. We provided the design and provided the materials, and S and J did the work. Jerry provided the options for doing the work and we chose S and J because of his business model. Elias is an excellent craftsman and he provided ideas and work that brought the project to an excellent conclusion. We could not be more pleased with the result. Jon G

New vanity, toilet, and tile floor in master and main; also added a shower enclosure in master . Paint and new toilet in powder room. Work and quality of workmanship on the main bathroom was excellent. However, quality and finishing in master bath is/was horrible. After 1 year I have cracks in the grout, have had to replace the shower control valve due to some white substance clogging the filter, marks on the new tile, chips in the new tile, towel bars coming off their mounting, shower pan not square causing an issue with the glass enclosure -- just plain bad work. They started with the master bath and powder room and did a good job on those.....though I had to get them to repaint the order room. However with the Master bath things changed. The supervisor was often pulled away on another job and the crew seemed more interested in having fun than focusing on work, The work crew was largely unsupervised during work on the master bath. It seems that they needed to get done before the holidays and decided t slap things together at the last minute. I've decided to regret the entire master bath and shower and will do the work myself. I do not recommend S&J. Very disappointed. Paid for Labor and same materials.

Our bathroom renovation looks great. Elias, the supervisor was knowledgeable, profession, friendly and a skilled tradesman. They were always on time and always put down mats keeping the house clean. They demolished a bathroom that was built in 1983 and a mess and the result was a brand new modern bathroom. They did tile work, plumbing, eletrical, installation of toilet and vanities and all hardware and mirrors. We love our new bathroom and would recommended this company.

Went great. S&J was very responsive. They even got the work done earlier then anticipated. Actual job was done well and service tech was helpful, attentive, and knowledgeable. He left the space in good order. Will definitely call again next time we need handyman services.

Work was done promptly, efficiently and very professionally. A little pricey, but worth the money. Very satisfied.

The owner, Jerry Dix, came to my house at the agreed time to provide an estimate for the work. Of the 4 providers I contacted for an estimate, S & J was the only one to give me a time and materials estimate rather than a firm-fixed-price estimate. I liked S & J's estimate the best, but had some concerns because the price wasn't fixed. Jerry sent a single painter, Joaquin, to do the work. Joaquin did an excellent job and finished in 5 days; one day less than originally estimated.

Great! S & J employees were very professional, and it was a pleasure working with them. My house looks wonderful.

Jerry responded quickly to my initial call and came out to do an estimate. I felt like he did a great job scoping out the work with me. The two guys he sent to do the work were efficient and skilled - a lot of windows and a lot of high ladder work. Victor did a nice job crafting pieces of trim where it needed to be replaced (a match wasn't available at box stores or Wilson lumber). The workers kept me informed and accommodated a few small requests I made. Jerry's estimate of cost and time was dead on and much more reasonable than other estimate I got. Stacy kept good communication with me through email and made everything as convenient as possible.

Called for quote never received a return call.

Everything went very smoothly. The person who completed the work for us was professional, efficient and very respectful. He made sure to cover doorways while he sanded and cleaned up very well after he was finished. He did an excellent job! We would absolutely use S&J again!

S & J does what they say they will do with professionalism and quality work.

My experience with S&J was wonderful, from beginning to end. The entire team exhibited professionalism and a high level of communication, which made me feel very comfortable during the process. I am extremely pleased with our new bathroom! Elias and his partner are very skilled. They take the time to ensure that the work is done properly and that the customer is happy. Of all the companies I interviewed, S&J was the most responsive but was also priced fairly. I will definitely be calling them for future projects! -FH

Everything went well. Joaquin matched the existing paint colors, He was responsive to all of our requests, He was thoroughly professional . He completed all of the work and cleaned up after the work was done.

Joaquin did a great job on the drywall repair. He did an excellent job cutting the drywall to fit the size of the hole (approx 4f tx 9ft). Then he sanded and patched it. I had some left over paint he used to match the existing paint color and he painted the wall that had been repaired. It was a very hot day and he was able to perform the cutting work outside which cut down on the interior dust created. I appreciate his work and after he was done, you could not tell that the wall had a hole just a few hours before. I would hire Joaquin again. Just a few notes to help out others: The flat fee was $450. The additional cost for materials was $50. He showed up at 9am and was finished by 3pm.

If you are looking to have your interior home painted, do not look any further than S&J. The work was done just as Jerry described it would, and for the exact amount of the estimate. The crew was professional, courteous and on time every day, and they had fun while doing the work. The walk thru took less than 5 minutes because the job was so well done.

It went great! My project proceeded smoothly so I’m very happy about that. I’m very satisfied with the end result of my guest bathroom. Nahum and his team did a wonderful job! And their price was very reasonable too.

The job went smoothly. Everyone was professional took care with the house. The job was originally estimate with 5.5 days but ended up taking 6.5. Jerry gave me a reduced rate for the extra time instead of the full days rate., which was very nice. All in all, they did a wonderful job and everything looks great!