KING AND SONS

I foolishly paid Gary King in advance. After long delays, he dug a hole, but it collapsed because he didn't bring dirt boxes. So he filled the hole without doing any repair, kept $500, and left. Gary has the planning ability of a junior high school boy, and kept some of my money for a simple job he couldn't do.

King & Sons has always been my go to for any septic system but Gary King restores my faith in people. I had a backup in my home the day before a holiday weekend and he came within hours, without question! It wasn’t a septic problem after all but he pumped the tank, helped me get the pipe fixed and called the next day to make sure we were good. For anyone, that is stellar service but for a single mom...it’s priceless. King & Sons is reliable, affordable, honest and most of all...kind & caring! I wouldn’t recommend anyone else.

I had called another company to come out and clean my septic tank a year prior to King & Sons coming out. They came out and cleaned the tank and then told me what I needed to do to make our septic tank function properly. Gave me a price and then never came out. I called them and they did not even remember me as a customer. I was referred by my plumber to call King and Sons. I spoke with Barbra Ann. She got me scheduled in a timely manor to come out and pump the septic tank and to do a consult on what was needed to repair my septic tank. They came out pumped out the septic tank, told me what I needed to repair the system, gave me a verbal price that seemed fair for the work. They came back out a few days later and preformed the repair work. They dug up my front yard and put it back just as they found it. The price was just what they quoted. They will be coming back out regularly to preform maintenance.

They discovered the problem and fixed it promptly

No surprises. I've used them before and will use them again in the future.

Simply put, Gary is one of the best service people I have ever hired, for any type of home service. Highly recommend.

They did a good job, were punctual and professional.

Excellently. Called Monday afternoon, they came Tuesday well within the window of time.

Been using King & sons for over 10 years at our current home. They really did a good job inspecting a new home that we purchased. Nice people with great customer service.

They showed up the very same-day that I called them! Their price was very reasonable, they courteous and professional throughout. They also inspected the tank while it was empty and pointed out the missing outflow baffle, and quoted a price to repair it.

After determining there was a blockage in our septic line, the technician indicated he had to get plans from the county in order to snake out the block and would be back next week. Toward the end of the following week I called to find out the status and left a message. Nobody returned my call. I did the same thing the following Monday with no response. The next day I called a spoke to a woman who said she would get back to me. She never did. I have dealt with contractors who come out to the house and never get back to you. That is usually not a problem if I haven't paid them anything. However, when your septic tank is overflowing into your backyard it becomes an urgent health hazard. To not even let me know they were not coming back so I could call someone else is negligent and probably unethical..

I was very impressed how efficient the process was considering the fact that the truck had to be located nearly 100 feet from the septic access pipe and the septic had not been pumped for over ten years.

It went well. This was my first septic tank cleaning. I bought my home in Oct. 2010 and haven't needed to have it cleaned since. I chose King and Sons because the homeowner prior to me used them and, it being my first time found comfort in the fact that they had serviced my home before. I thought they'd know more than I, and I was pleasantly correct. They remembered my home and easily identified the location of the lid to the tank. I would have dug hole all over the yard and still not remembered where the home inspector told me the dang thing was. Next time I'll dig the hole myself so it will be cheaper, but they couldn't have shown me where to dig without coming out first so all's well.

We have used King and Sons for many years and have always been happy with their careful work. This time around our experience was exactly what we have come to expect. They were friendly on the phone. They arrived when they said they would. They did the work we asked for, which was a periodic emptying of the septic tank. The price was reasonable. Standards for how septic tanks are accessed have changed (a wider opening for improved clean-out), and King and Sons provided an unsolicited quote to upgrade our system. We appreciated the fact that they mentioned this, since we don't exactly follow this sort of news ourselves. There was no sales pressure, just a friendly offer to do the work at a reasonable price.

I was informed of limitations (time) in Montgomery County on an inspection (1 month) before the work was done, so I would be able to not have it done if I wanted the inspection to be done at a later date. Very polite, informative, quick, did their job, cleaned up and left-best I've seen so far!

Our house and septic tank were flooded. We called King and Sons the next day. They said they were booked, and that they would give us a call if they could work us in. And then...my wife broke her ankle and we were of to the hospital. We were unreachable due to poor cell reception at the hospital. By the time we returned from the hospital the work was done. Thank you very much King and Sons. We had one less thing to worry about thanks to your great service.

They were professional, punctual , and were done in 20-30 minutes. It's rare that companies show up on time, and are so friendly !

I have called Gary two times and each time he was prompt, attentive and was looking out for me. I thought that he probably could have ripped me off and sold me things I didn't really need. Instead, he was honest, which I appreciated a great deal. I will use him again.

Called them on Friday, they came on Monday. Did the job and gone in 1.5 hours. Very professional and good guys. Family business. It's not rocket science, but they did what I needed in a timely manner at a reasonable price.

We had a minor emergency and the company could have taken advantage of that. Instead they responded to our needs right away and dealt with the situation right away. I will continue to use their services and recommend them to others.

Our septic tank backed upon on a Sunday and we called King. We received a call back within a couple of hours and they agreed to come out on Monday. They came out and dug a hole to see if the pipe was draining and it was not. They attempted to snake the pipe but were unable to go very far so they did not charge us the full price for the snake. They came out on Wednesday with a backhoe and began digging. It turned out we had a crushed pipe that needed to be replaced and, in the end, needed to be rerouted. They went to Home Depot to get the new pipe, returned shortly thereafter and began the process. The whole job, though a dreaded nightmare, went quite smoothly and professionally. All of the people that responded from their company were quite polite and knew what they were doing. I was very impressed with how quickly the whole problem was resolved, and we were pleased that it did not cost more. They were very good about keeping me informed every step they took. I would recommend them highly.

When our toilet would not flush properly, we called a plumber who checked everything and said the problem is probably in the septic system. We called King who came and pumped out the septic tank and then determined that it wasn't draining properly. They came back with a backhoe and found that the field wasn't/hadn't been working properly ever. They rerouted the flow to the unused sections, filled the trenches, and smoothed the dirt on top. During all this, they were quite responsive and answered all my questions and offered some options. I appreciated that they showed up promptly, cleaned up after working, and let me know what they were doing and why.

King and Sons arrived during the 2 hour window they gave me. Right from the start, they were extremely friendly and professional. I was told by another company that I needed to have a riser placed on the system so I originally asked if they would be able to complete that work. After they looked at the system, they told me that I didn't need it. I appreciate the honestly because I wouldn't have known better and they could have taken advantage of the situation. The price is what they quoted and they did a great job.

I had called a competitor who we used years ago and had to leave a message. I did not hear back from them for several days so I researched Angie's List and saw that King was recommended. I called and left a message and they called back in less than an hour. They gave me a good price. The service went very well. They found an additional problem and were able to fix it before it became a real big problem. They were clean and thorough. They did a great job cleaning up and were very curtious. We will use them again next time.

They friendly, nicest people. They are neat and very clean. They are very professional.