Handywoman Services

She did a good job overall. I felt the work was completed at a reasonable rate. She worked hard to complete the project for the price quoted. The time ran a bit over what was specified, but I felt it was adequate for the amount of work she performed.

She did a fabulous job. She gave me an estimate the same day that I contacted Angies List, we arranged for the work to be done, she was very prompt, and the job looks great.

the work was completed on time and well.

Cecilia's work was great and she took special care around my young son, cleaning up everything, watching for lead, and working as quietly as she could. Communications were prompt and she came right over when I called for an estimate. I'll definitely be using her services again and would certainly recommend her. A super value for all of the time and work it took!

A wonderful and completely responsive company. Ms. Moore inspires confidence and sense of community. I am new to the Laurel area and she made me feel like I found a new and valuable friend. She did everything she could to satisfy my requests and more.

Cecilia is extremely professional, very skilled, polite, good humored and punctual. She gives thorough explanations of what she sees, what options are, and is very transparent on cost/benefits. I immediately felt at east with her during the estimate and she performed the work exquisitely. A true gem and I am just so thankful to Angies List for having the chance to find her services. I will definitely be working with her for as long as I am in the DC area !

Ms. Moore is a delight. She is on time, easy to work with and inexpensive. She does not promise anything she cannot do. She cleans up after she does the work. I just had her adjust patio doors, power wash my deck, fix several hardware problems in a bathroom, fix a front door knob that needed tightening and fix a tight door. I believe this is the third or fourth time that I have used her services over several years.

Sent an e-mail to coordinate a visit for an estimate. Received a prompt reply at 8pm that asked if she could come the next morning at 9am. I didn't have time to schedule that with my job so I asked to move it a week in advance. Didn't receive a reply for three days, followed up and received an apology. Scheduled a new time and date, sent a confirmation e-mail and waited for her 9am arrival. It's two hours later, no e-mail, no arrival, no phone call. I can't speak to the quality of her work, I can speak to the lack of professionalism in scheduling.

She did a great job - and she did it quickly and efficiently. My shutters look great and my Homeowners Association will be very happy. My bathroom is perfect!

We had great difficulty getting her out to our house to do some minor work for us in 2010. After a couple attempts at scheduling Cecilia, she came out once in late spring or early summer and got a couple things done on our list. We tried multiple times to follow up with her to get her back for the remainder of our list. Despite numerous e-mails, including one that told her we would need to go with another company if we didn't finally hear back from her, she never responded. We would have understood if she would have said that she was too busy and would gladly have waited a couple months to schedule her in since none of the work we needed was urgent. But her repeated lack of communication made it useless to continue to try and work with her. We were very disappointed to have to find another handyperson because we had previously really enjoyed working with her. When she follows through, she's a great, and we loved supporting her. If you can get her to be responsive, we recommend her highly. But if you can't, go with someone else.

Very well. Ms Moore took her time and exhibited excellent skills and concern regarding the quality of her work. She was ounctual arriving on time and finished work in a timely manner. I plan to use her again for other projects around the house.

The price they quoted me was about $3,000 for interior painting of almost the entire house. The owner came out and was really easy to deal with. I liked her personally and thought that she was very professional. I did not chose her because our subsequent company came out and convinced me that I needed to do a lot more work on the walls to prevent it from cracking. I already had a problem with the walls because the building is about a hundred years old. Instead of going back to everyone I talked to before and asking for a quote to do that additional service, I just went with the company that suggested it. I may call her for a quote for something else. I think she was well-rated and that is why I called her in the first place. I would give her a ?B? because she did not spot the problem with the walls and that it needed more attention, so the paint lasted longer. I did not ask her what her quote was to do that additional work.

Then in March when I called her for work, she just never got back with me.

This was a strange and very disappointing experience. Based on her Angie's List reviews, we contacted Handywoman in mid-June 2010. I was very impressed with Cecelia when she came to the house, and thoroughly examined a dozen or so repair tasks. She seemed knowledgeable, professional and personable. I particularly appreciated her relaxed manner, generosity with her time, and willingness to discuss how I might be able to do some tasks myself. After six days I emailed her to ask when to expect an estimate. She emailed the estimate promptly, but a few items were missing and the estimate was not itemized as we had discussed. So I returned a corrected list and reminded her that we had requested an itemized list so we could prioritize the tasks. 20 days later, still no response, so I re-sent the email. This time she responded quickly with an itemized list, apologized for the lapse, which she said was due to a problem wth her Spam filter. OK, that happens, so I thought nothing of it. But after one more email exchange, and I sent her the finalized list of tasks on July 13, again no response. Despite repeated email attempts, and phone calls, we just never heard from her again. No response at all. Eventually, I left her a phone message saying if we didn't hear from her quickly, we'd have to find somebody else. That was our last communication. I have no idea whether she just got too busy, was experiencing communication breakdowns, or decided not to do the job for some other reason. But the net result was a few hours of wasted time and having to start over with somebody else. My impression is that Cecelia is quite competent and pleasant to work with, but -- judging from our experience and some other reviews who experienced very similar communication failures -- has some serious communication/management problems.

She showed up on time, and gave me good advice about some leaking and tile issues, but then afterward she never sent me a quote for the estimate on the bathroom remodel.

As described above, everything went well. Couldn't ask for better.

We've used Cecelia before and while she does not always give you the rock-bottom price, she's not going to gouge you,and her workmanship and professionalism can't be beat. She takes great pride in her work and is careful to hire good people when she's subcontracting. She also speaks Spanish fluently, which matters because a lot of the skilled workmen she hires are Spanish-speaking and you don't want little miscommunications when it's your house you're talking about. She's not always the best at promptly returning phone calls, I guess because she's busy, but she does respond to a friendly nudge ("Hey! Where's my estimate?"). If that's the worst I can say about her.....Overall, she's great.

Did not hear from her again. Didnt use the service.

I had some issues with getting Cecelia to respond to my email requesting her assistance. Then I had problems with her providing me with her estimate. Once those issues were resolved, we were able to set a date for her to start working. The entire process took almost two months -- her review of work requested was done on April 28, and the final day of her work was June 22. Most of the work occurred in one day in early June -- that's when she and her assistant did the installations of the light fixtures, ceiling fan, smoke detectors, closet installation, closet door replacements. Also fixed outside motion detector lighting problems, hole in soffit, and triming of lilac bush; however, was unable to figure out successful addition of second door bell downstairs and forgot to do hanging of hose holder. Cleaned gutter out where leak occurred, explained issue about gutter install errors - promised to return with estimate for rehanging gutter (never returned to do that). After reviewing problem of closing of attic pull-down step, promised to return with appropriate supplies to handle that repair (as well as to complete door bell install and hose hanger install). After some delay in responding to my emails asking when the additional projects would be completed, she returned and again worked diligently at the doorbell install - but was unable to determine why new doorbell was not working properly. Worked on pull-down steps and explained why her fix would cause hinge to work properly. Forgot about hanging hose holder (it was pouring rain that day); when reminded, she said that she would return another day and put up the holder. As of today (July 31, 2010) she has not returned. Also - pulldown steps to attic still do not work properly (hinge apparatus still not working properly). All other work she accomplished was done quickly, with good results. She and her assistant cleaned up the work area, and left things as neat as when they first arrived. I would use Cecelia again -- for installing new equipment, plumbing and electrical work, etc. However, for more complicated repairs (e.g., attic steps etc) I would not have her do the work. She is very good for most things. The major issue with her was the scheduling of the work, and responding to emails. She is very pleasant to work with, and is quite upfront and honest about the work estimates.

Very well! She came when scheduled, did the work well, and was very attentive to detail. She also did repairs to our front door the previous month. She will be our go-to repair person in the future. In fact, we plan on having her install a cable jack soon.

I hadn't been able to step out into my back yard since I bought my house 2 years ago because of the weeds, even after I'd spent hours clearing it out myself. After Handywoman Services came to my house, I barely recognized the yard. Their work was wonderful.

Cecilia and her helpers did all the things we asked of them, but with difficulty, since she did not realistically assess the job in terms of her ability to handle it. The mulch beds were not a problem, but cutting back and pruning the ornamental grasses proved to be a real challenge because she chose to use tools that were unsuitable for the job. Because of that decision the job took two days instead of one. We like Cecilia and were grateful for her help. We were satisfied with the effort she and her helpers put out, since we definitely got value for the money, but in future we will hire someone for those jobs whose main line of work is yard work and landscaping.

The door replacement went well. She had to trim the doors to fit which was extra work. When she was finished, the bottom tracks were gone. Not really a BIG issue except in the bathroom - I had installed floor tile several years ago, and about 2 inches of that was now gone. Since whe had to come back to do the tile work anyway, she told me to get some threshold tile and she would install it. For the tile work, the existing tile was ceramic tile in a discontinued color. I bought terra cotta tile to extend around the stove. Because the terra cotta is smaller than the ceramic tile, she said that she didn't want to extend it as is because it would look sloppy. She told me that, if I would remove the existing ceramic tile and bought new terra cotta tile, she would help me by installing it in place of the ceramic tile. I did, and she did. Toward the end of the job, though, she was beginning to get tired and started to fuss about not agreeing to this extra work and how she wasn't going to stay here all day. When the tile work was done, I noticed that the exhaust fan wouldn't stay on straight, and discovered that one of the retaining brackets was busted. I replaced it. There was also a chip in the bathroom floor tile that hadn't been there before. I understand that things happen, but it would have been appreciated if it was brought to my attention instead of having to find it out. We agreed to one more visit to have her install some carpet trim, where the old bottom tracks used to be, and to re-install a spice rack in the kitchen just above the new tile. Everything went fine. About 2 weeks later, the spice rack came completely down, anchor bolts and all. I sent her an email telling her this and have never heard from her again.

I contacted Handywoman services then she came to my home. I was suppose to get a free estimate but was informed to contact her later. I called her but my calls were never returned.

She did a great job! She's very knowledgeable and professional. I appreciated her advice about how to do some of the things better than I had been thinking of doing. The price was good compared to the other estimates I got. I'm very happy with the results and would readily hire her again. I did actually try getting an estimate from her for another project more recently but she didn't return my call unfortunately. Otherwise, definitely make her a first choice!