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Sila

4.7

(2055) Verified Reviews

Founded 1989 • With Angi since March 2008

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Awards & Badges

Angi Super Service Award badge
Super Service
Award 2020

Licensing

Licensed
  • Trade License Number
  • 85592
Bonded
Insured
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

Hours

Sunday
7:00 AM - 12:00 PM
Monday
7:00 AM - 6:00 PM
Tuesday
7:00 AM - 6:00 PM
Wednesday
7:00 AM - 6:00 PM
Thursday
7:00 AM - 6:00 PM
Friday
7:00 AM - 6:00 PM
Saturday
7:00 AM - 12:00 PM

Company Contact

7000 Virginia Manor Rd

Beltsville, MD 20705

Description

We’re Open and Committed to You: Since 1989, Sila has been proud to serve you and our community. As the situation around COVID-19 continues to evolve, we wanted to respectfully reach out to you. We are here if you need us. We are monitoring the situation on a daily basis and taking guidance from the Centers for Disease Control (CDC) and local authorities. Your health, our employees’ health and the health of our community is of utmost concern. * We are conducting daily briefings and ensuring enhanced operating protocols are followed in every home we have the pleasure to serve. * All technicians and comfort advisors are equipped with hand sanitizer and disinfecting wipes, along with protective equipment (gloves, booties, etc.) for increased precaution before entering your home. * We are asking our customers to notify us if they’re feeling ill or have been in contact with anyone exposed so we can take precautions. * We have taken measures in all Sila offices such as flexible work from home and paid time off policies. Your comfort is our priority. We’re committed to safely assisting our customers with the prompt and dependable service you’ve come to expect for over 30 years. Our hearts are with those who have been affected by this extraordinary situation. It is truly our pleasure to serve you and we’re ready when you need us.   Stay safe and healthy, Lou Pellegrini CEO...

Verified Reviews

4.7

(2055) Verified Reviews

Ratings Distribution

5

1709

4

154

3

62

2

70

1

60

Rating Details

Price

4.6

Professionalism

4.8

Punctuality

4.9

Quality

4.8

Responsiveness

4.8
Read reviews by category
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Showing 1-10 of 2055 reviews
5.0

06/08/2021

Bob was extremely detailed, polite and helpful in investigating a smell that had developed in our A/C.

DESCRIPTION OF WORK
Assessment of HVAC smell

CATEGORY heating & air conditioning/hvac

COST $149

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 06/08/2021

SERVICE PROVIDER RESPONSE

Thank you very much for this rating and review! Our success is dependent on our awesome team. Bob is no exception and we are happy to see him recognized. We are proud to provide the best customer experience possible to all of our customers. We look forward to serving you again! Best, Team Sila
5.0

05/24/2021

Tyler was an phenomenal maintenance man. He went above and beyond to make sure my ac was running top notch. This man deserves a raise for his professionalism, curtesy, and quality of service. Thank you again Tyler.

DESCRIPTION OF WORK
AC Tune up

CATEGORY heating & air conditioning/hvac

COST $59

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 05/20/2021

SERVICE PROVIDER RESPONSE

Thank you very much for this rating and review! Sila's main goal is to ensure your home is comfortable and safe. We can't meet that goal without the best of the best on our team. Tyler is key in upholding our promise of having the best customer service around and we are happy to see him recognized. We look forward to serving you again! Best, Team Sila
2.0

05/11/2021

I chose Sila for an existing Unico system upgrade with some return rework for sound and new supply lines for a newly-remodeled room. From research, I gathered that they’re a high-volume Unico service vendor. Sila completed the job quoted in the initial proposal but it took 3 months, 5 visits, and I personally found and fixed the final issue myself. There were five objective mistakes. One issue was...

DESCRIPTION OF WORK
Unico System Upgrade

CATEGORY heating & air conditioning/hvac

COST $24,500

SERVICES PERFORMED? Yes

WORK COMPLETED ON 04/08/2021

SERVICE PROVIDER RESPONSE

Hi [Member Name Removed], Thank you for discussing your concerns with me on the phone, we value your feedback. I’m truly sorry we didn’t meet your expectations. We guarantee complete satisfaction with every installation, so if there is anything I can do please let me know. Sincerely, Evan General Manager
5.0

04/23/2021

Tony was prompt, polite, and and thorough in his diagnostic and repair of our HVAC system. He effectively fixed the recurring issue and offered a number of common sense options to address, including replacing a decades-old thermostat, which we did and have been very pleased with the results. Tony also took extra care to thoroughly clean his workspaces — something appreciated at all times but espec...

DESCRIPTION OF WORK
HVAC repair

CATEGORY heating & air conditioning/hvac

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 03/02/2021

SERVICE PROVIDER RESPONSE

Thank you very much for this rating and review! Our success is dependent on our awesome team. Tony is no exception and we are happy to see him recognized. We are proud to provide the best experience possible to all of our customers. We're there for you before, during, and after your service to make sure you're happy and 100% satisfied. We look forward to serving you again! Best, Team Sila
5.0

04/01/2021

Excellent service by Bob, very thorough and professional and provided helpful insights and recommendations without trying to upcharge at all. Genuine good service by a professionals who are good at what they do and trained fittingly for the job at hand. Thanks!

DESCRIPTION OF WORK
AC check and system diagnosis

CATEGORY heating & air conditioning/hvac

COST $59

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 04/01/2021

4.0

02/27/2021

Got the Furnace tune up deal for Sila through Angie's List for $59 and scheduled appt less than 7 days, very smooth process. Technician was 3 min early. So I will just state the facts here and leave out the emotion. The tune up deals from Sila states: "Furnace tune-up includes: heat exchanger inspection; blower system; electrical components; ignition components; safety device inspection; checking ...

DESCRIPTION OF WORK
Furnace Tune Up

CATEGORY heating & air conditioning/hvac

COST $59

SERVICES PERFORMED? Yes

WORK COMPLETED ON 02/17/2021

5.0

01/26/2021

The technician was on time and highly qualified. I would rate him in the top 1% of any technician I've had in the house for any reason. He figured out what the problem was (burned out glow plug) and engineered a temporary work around until a permanent replacement could be ordered. This was important as the outdoor temperature was taking a dive and our house would have soon been very cold. He reall...

DESCRIPTION OF WORK
repair heating system; hard shut down

CATEGORY heating & air conditioning/hvac

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 01/23/2021

5.0

12/17/2020

Excellent! The technician was super thorough and he did an excellent job repairing the issue.

DESCRIPTION OF WORK
AC Unit dripping water

CATEGORY heating & air conditioning/hvac

COST $300

HIRE AGAIN? Yes

WORK COMPLETED ON 12/17/2020

SERVICE PROVIDER RESPONSE

Greetings [Member Name Removed], thank you for this great rating of your experience. We try armor all of our technicians with tools to make their work in the field easier. Every scheduled appointment is another chance to display our top-notch level of service and expertise. Thank you giving us the opportunity to assist. Best, Team Sila.
5.0

12/02/2020

We have used Sila several times for installing our boiler as well as regular maintenance and repairs. Not only did they get back to us quickly but they scheduled us right away, promptly identified the problem, and had it fixed within 48 hours. Marcus was highly professional and made us feel comfortable during these challenging times and got the job done quickly and effectively. We would recommend ...

DESCRIPTION OF WORK
Boiler repair: Replace 30lb pressure relief valve

CATEGORY carpet cleaners,heating & air conditioning/hvac

COST $300

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 12/02/2020

SERVICE PROVIDER RESPONSE

Thank you [Member Name Removed] for the rating. Our team’s focus on professionalism and stellar service for every guest makes experiences like this worthwhile. We hope to help with any service in the future. We offer special promotions on our website www.sila.com. Thank you again for this great rating. Team Sila.
5.0

11/26/2020

Excellent. Anthony Ferrelli was on time, courteous, responsive, and efficient. He thoroughly inspected and tested our gas furnace as well as a malfunctioning connection to our humidifier. Also I find that Sila's fall special is the best price for this service offered by anyone. I highly recommend Sila and will definitely request Anthony again.

DESCRIPTION OF WORK
fall maintenance of gas furnace

CATEGORY heating & air conditioning/hvac

COST $79

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 11/24/2020

SERVICE PROVIDER RESPONSE

Thank you so much for the rating [Member Name Removed]. We work hard to keep our customers satisfied. There’s nothing like helping with the comfort of your home. We appreciate the support and thank you for choosing Sila. Best, Team Sila.

Services Offered

Heating, furnaces, boilers, heat pumps, air conditioning, central, high velocity, split-ductless, indoor air quality, air purifiers & humidifiers, UNICO heating and cooling systems, spacepak heating and cooling systems, high efficiency heating and cooling, hydronic systems, media filters.

Services Not Offered

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General Information
Free Estimates
Yes
Eco-Friendly Accreditations
Yes
Payment Options
Check, Visa, MasterCard, American Express, Discover, Financing Available
Senior Discount
5%
Emergency Service
Yes
Warranties
No