Same Day Service Company Inc

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Very well.

The repair went well.

Excellent. Just very expensive.

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CAME TWO HOURS AFTER WE CALLED. TECHNICIAN, ALEX, WAS PLEASANT AND SEEMED KNOWLEDGEABLE. COMPANY HAS GOOD PAPERWORK, INCLUDING DETAILED CHECKLIST OF INSPECTIONS DONE. PARTS WARRANTY FOR 5 YEARS AND LABOR FOR 90 DAYS.

THE TECHNICIAN CHUCK, WAS COURTEOUS, KNOWLEDGEABLE AND EXPLAINED EVERYTHING INCLUDING HOW TO PREVENT THE PROBLEM FROM RE OCCURRING. I DID HAVE A PANIC WHEN THE DISPATCHER CALLED ME IN THE AFTERNOON TO CANCEL MY APPOINTMENT! I HAD LEFT WORK EARLY. I INSISTED THEY COME AND THEY DID.

THEY WERE REALLY GOOD ABOUT KEEPING IN TOUCH BY PHONE TO TELL ME WHEN THE SERVICE MAN WAS GOING TO ARRIVE.

I'VE USED THEM BEFORE AND I WAS PLEASED WITH THEIR SERVICE AND I WILL CONTINUE TO USE THEM IN THE FUTURE. THEY WERE VERY RESPONSIVE AND PROFESSIONAL. THEY ARE VERY HONEST, THERE WAS NOTHING WRONG WITH MY WASHER AND INSTEAD OF DOING WORK HE JUST CHARGED ME FOR THE SERVICE CALL.

VERY COURTEOUS, FRIENDLY, HELPFUL. WILL DEFINITELY USE THEM AGAIN FOR ANY REPAIRS WE NEED. ONLY DRAWBACK IS THAT THEY DON'T GIVE YOU A SPECIFIC TIME, THEY COULD ARRIVE ANYTIME THAT DAY. BUT THEY ARE WILLING TO MAKE GUESSES DURING THAT DAY AS TO WHEN THEY'RE LIKELY TO ARRIVE, AND THEY CALL HALF AN HOUR BEFORE THEY DO ARRIVE ANYWAY.

I HAD TWO TECHS COME TWO PERFORM MY JOB. THE FIRST DAY THE TECH WHO CAME OUT WAS VERY PROFESSIONAL. THE SECOND DAY THE TECH WHO CAME OUT WAS IMMATURE AND KEPT TALKING TO ME ABOUT HIS PERSONAL PROBLEMS. HE KEPT USING HIS CELL PHONE TO MAKE PERSONAL CALLS. I WOULD USE THE COMPANY AGAIN AS LONG AS IT WAS BRUCE DOING THE WORK.

PROMPT, KNOWLEDGEABLE, AND HAD A VERY REASONABLE PRICE. THEY CAME TO FIX ONLY THE DISPOSAL BUT ALSO FIXED MY ICEBOX. THEY WERE VERY HELPFUL.

EXPLAINED HOW MACHINE WORKED AND WHAT HAD PROBABLY HAPPENED. THOROUGHLY TESTED OPERATION AND FOUND IT TO BE FINE.

EXTREMELY PLEASANT, POLITE AND RESPONSIVE. THEY TOLD ME WHAT THEY WERE DOING EVERY STEP OF THE WAY.

THEY WORKED AROUND MY SCHEDULE, AND WERE VERY PLEASANT TO DEAL WITH.

TOOK AWHILE TO GET THEM OUT (A VERY HOT WEEK BROKE MANY A FRIDGE, APPARENTLY) -- SO, CERTAINLY NOT SAME DAY. SERVICE WAS GREAT, THOUGH, THEY ARRIVED ON TIME AND EVEN CALLED A FEW MINUTES AHEAD TO SAY THEY WOULD BE THERE SHORTLY. SEEMS LIKE A LOT TO PAY FOR A FAN PLUS INSTALLATION, BUT WHAT DO I KNOW? THEY WERE GREAT.

THEY LIVE UP TO THEIR WARRANTIES AND THEY REPLACE THE COMPRESSOR 3 YRS AGO AND HAD TO REPAIR IT AGAIN AND THEY DIDNT CHARGE US.

I SCHEDULED AN APPOINTMENT 2 DAYS IN ADVANCE FOR AFTER 2PM ON A WEEKDAY. I RECEIVED A MESSAGE AT 1:20 FROM SDS. AT 1:40, AS I WAS LEAVING FOR HOME, I SPOKE WITH SDS AND WAS TOLD THAT THEY WOULD NOT COME AFTER 2PM.

NO TIME ESTIMATE WAS GIVEN OF WHEN THEY WOULD COME, THOUGH THEY DID COME THE SAME DAY I CALLED. I WAS ONLY GIVEN 1/2 HOUR NOTICE AND ALMOST MISSED THEM BECAUSE I WAS OUT OF CELL RANGE. WOULD SUGGEST GIVING BLOCKS OF TIME SO THAT I DON''T HAVE TO WONDER WHEN THEY WILL COME ALL DAY.

HAD TO PAY UP FRONT. HE DID A GOOD JOB.

COMPANY PERFORMED BAD SERVICE AND DID NOT OPERATE IN GOOD FAITH. THEY TOOK A HUGE DEPOSIT AND NEVER RETURNED ANY PART OF IT, AFTER REPEATED PHONE CALLS. I DOUBT, IF THE WORK HAD BEEN SCHEDULED, IT WOULD HAVE BEEN DONE FOR THE ESTIMATE GIVEN. COMPETING ESTIMATES PROVE THAT SAME DAY WAS RUNNING A SCAM, TO GET THEM IN THE DOOR AND THEN DRIVE UP THE COMPLETED COST. NEVER USE THESE GUYS.

I HAD TWO VISITS (HAD TO WAIT FOR ONE PART) - SO IT WASN''T ACTUALLY SAME-DAY.

I WAS VERY IMPRESSED WITH SAME DAY SERVICE. THEY WERE ABLE TO COME OUT THE DAY AFTER I CALLED. BOTH REPRESENTATIVES THAT I DEALT WITH WERE KNOWLEDGEABLE AND SPENT THE TIME TO INFORM ME ABOUT THE WORK. THEY ALSO TOLD ME TO CALL IF I HAVE ANY QUESTIONS, NOT JUST IF SOMETHING GOES WRONG. I FOUND THEM EXTREMELY CUSTOMER FOCUSED AND FOUND DEALING WITH THEM A PLEASURE. A VERY PROFESSIONAL OUTFIT!