Same Day Service Company Inc. is an independent appliance repair company with over 20 years of experience, and we’ll provide you with service from our well-trained, professional technicians in hours, not days. We service all major kitchen and laundry appliances, and we charge by the job, not by the hour, so you’ll know the exact cost of repairs before we even begin! For a complete write-up of our quality assurance, we invite you to review the Quality Guarantee on our website.
Although I find they are a bit too expensive, they are prompt and very professional. A while back they fixed my oven and I would certainly use their services again. I think they do very good work.
Description of Work: Same day Service replaced the ice cube dispenser valve that was broke on my refrigerator.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
NAHID P.
09/2007
5.0
appliance repair
 + -1 more
I have used their services on a number of occasions. Their pricing is reasonable. I chose them as their response time is the same day or next day service. The repairman showed up as scheduled. He was very respectful and nice. Unfortunately, I do not recall the cost.
Description of Work: My refrigerator was not working properly. The repairman diagnosed the problem and installed new parts to bring it back to good working order.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
William D.
09/2007
5.0
appliance repair
 + -1 more
I chose this company out of the phone book. The repairman called 30 minutes ahead as advertised. He was courteous, friendly, and very professional. He seemed to be very knowledgeable. He followed up the next day with a phone call to make sure all was well.
Description of Work: Wayne diagnosed the problem with my freezer not working, even though when he came to the house the freezer was working at that moment. He replaced the faulty part.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
GINA L.
08/2007
5.0
appliance repair
 + -1 more
Excellent. We called on Saturday afternoon and they were there first thing Monday to repair the fridge. The technician was professional, had the broken part on his truck, explained why it broke and how to avoid in the future. The cost was reasonable and service prompt and courteous.
Description of Work: The refrigerator stopped working. Same Day Service fixed the fridge.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
SANDRA A.
08/2007
5.0
appliance repair
 + -1 more
I FEEL THEY ARE TRUE TO WHAT THEY SAY, VERY UP FRONT AND PROFESSIONAL.
Description of Work: THEY ARE CONTRACTED TO FIX THE LARGE APPLIANCE FRIDGE, STOVE, DISHWASHER.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
SUSAN M.
07/2007
5.0
appliance repair
 + -1 more
Excellent. The company is true to their name, Same Day Service Company. We called first thing in the morning and were only available at home until 1:00, and they fit us in and were done by noon. They were very accommodating, and Mike diagnosed and easily fixed the problem. He also gave us some good advice on dishwashers as we are preparing to buy a new one.
Description of Work: We were having problems with standing water in the bottom of our refrigerator. Mike found a clogged drain, cleared it, and installed a drain tip heater.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
AUDREY Z.
07/2007
5.0
appliance repair
 + -1 more
Same day service is fantastic. I called at 8:00am and got service the same day. The washer gave out on a Thursday night and within 24 hours they had replaced the broken part. They also took a look at one of the burners on my stove and diagnosed a problem that I decided to solve later.
Description of Work: The lid switch on a 6 year old top-loading stackable washer wore out. It was replaced.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
David P.
06/2007
5.0
appliance repair
 + -1 more
Everything turned out just fine. They showed up on time and got the job done. They had to come out two times because the first time was just to see what was going on. Then, they had to order the part.
Description of Work: Same Day repaired the heating element in the oven for me. The oven was not heating properly.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
SARAH D.
06/2007
5.0
appliance repair
 + -1 more
They were very excellent and very fast. The pricing was reasonable and everything. I did have to pay for the parts as well. They did solve the problem and the stove works great now.
Description of Work: A fuse had gone in my Viking stove and it would not ignite so Same Day came out and installed a Viking part to fix it.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
JO ANN E.
05/2007
5.0
appliance repair
 + -1 more
They have a great system of letting you know what time that are going to be there. I think this is a huge asset considering the fact that most people work and have to leave their jobs. A lot of other companies tell you that they will come anytime between 8 and 5, but not this company. We would definitely call them again. I do not remember what the exact price was, but it was very reasonable.
Description of Work: Our dryer was not working properly. It did not seem to be tumbling correctly, so they replaced the belt.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
MARIA T.
05/2007
5.0
appliance repair
 + -1 more
In retrospect, this company was very clean and we loved the fact that they came out and were able to fix the stove with the right parts the same day. We also liked how professional and courteous they were.
Description of Work: They replaced 3 of the 4 burners on our stove as they would not light properly.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Suzette J.
05/2007
5.0
appliance repair
 + -1 more
They charged us a very reasonable price. They were very polite and they explained everything that they were going to do before they did it. They even showed us what they did when they were finished.
Description of Work: Our dishwasher wasn't draining so they cleaned it out and cleaned up the motor. They also replaced a door clip on our dryer because it wouldn't close.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
JEFFREY B.
04/2007
5.0
appliance repair
 + -1 more
Quick response (really was "Same Day"). Diagnosed problems fast and accurately, had parts in van, and repairs worked. Sold me a service contract at a good price, no pressure. The dryer had a missing door gasket, which a Maytag repairman said was no big deal. Same Day found very high temp inside the dryer which could have caused a fire. This was fixed by reinstalling the missing gasket.
Description of Work: Fixed broken refrigerator and freezer. Found serious safety problem with gas dryer in check for service contract addition. Repaired broken belt and cleaned dry on subsequent visit.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$700
DAWN I.
03/2007
5.0
appliance repair
 + -1 more
I can't say enough about the excellent quality of our interactions with Same Day Service. We had been trying to get the company who sold us the stove to fix it for over two months. They kept telling us the parts were on order. We requested the repair from Same Day Service on a Friday, they said it would take about a week to get the part in. They called us on Monday afternoon and said the part was in and they could fix the stove on Tuesday, which they did. It was a fabulous experience.
Description of Work: We have a DCS (Dynamic Cooking Systems) commercial stove for which parts are not readily available. The igniter was staying on once the burners were lit. Same Day Service replaced the igniter and the controller for us.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$450
MARLA D.
02/2007
5.0
appliance repair
 + -1 more
I called Same Day service after receiving the referral from Angie's List. The company was at my home within two hours and assessed the repair. I was given the cause for the repair and the cost to repair it. Same Day Service was kind enough to reduce the price part by 10%. The part was put on order before the repair man left. I asked the repair man to reconnect the oven. He did so once he assessed it was safe but he did inform me that the problem may reoccur. It did. The company was willing to come back to disconnect the oven but I was able to turn the circuit breaker myself. The part was installed when it came in. I have had no other problems with the oven.
Description of Work: The oven needed repair. The touch pad was defective which caused the oven to be inoperable.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
CHRISTINE S.
02/2007
5.0
appliance repair
 + -1 more
Same Day was highly reliable and responsible, though the job did take longer than we had hoped. They came on the day I called, and diagnosed the problem, after another company had come and was unable to fix the machine. We had to wait a few days for the parts. They then called and scheduled to come out and fix the washer the following day. When they came, they were unable to fix the problem but indicated there were several things wrong. They would need to order more parts, and would call when the parts were available. They called two days later and scheduled a time to come the following day. They came at the time requested and fixed the machine, at no charge beyond the original estimate. Despite the wait, I felt they were highly professional and reliable, and our machine is now working properly. I would definitely recommend them to others.
Description of Work: Complicated repair of washing machine which another company could not fix.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$360
FLORRIE F.
02/2007
4.0
appliance repair
 + -1 more
Repairman came out to diagnose the cause of a leak. He gave me the estimate and said he needed to order parts. While he was here he cleaned my refrigerator coils and checked the ovens and gas cook top free of charge. A week later a different repairman came out to install the needed parts. He worried me a little at first because he said he would have trouble removing the dishwasher because it had been glued to the granite counter top. Then he realized that that was not the case, that the dishwasher was attached to the cabinets by horizontal rather than vertical screws. Then he had to call in to the office for instructions. In the end, he replaced the parts and everything seems to be working well.
Description of Work: Replaced gasket and vent on Kitchen Aid dishwasher.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$273
CAROL T.
01/2007
5.0
appliance repair
 + -1 more
Great service. Probably pay a premium but called in the morning. Said that I had to find a time around my work schedule. They said no problem and would call when a serviceman was available and within a half hour if that was convenient. If not, they would keep trying. Came on time. Fixed the problem.
Description of Work: Company came to fix a dishwasher ($250); ended up with two year service contract on all appliances and a repair schedule on one appliance that was under performing (gas dryer).
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$750
ALBERT S.
01/2007
5.0
appliance repair
 + -1 more
Late Christmas afternoon, I submitted a service request to the company. At 8 am the following day, I received a phone call from the company representative looking to schedule a service call. ''Call to meet'' option was explained. 15 to 20 minutes later, I got a call that I was first on the list. The technician arrived about 30 minutes later, diagnosed the problem (defective condenser motor), and replaced the condenser motor. The technician kept me informed as to progress, cleaned up very well, and was able to head to work by around 10:30 am. My only concern was the price of the service. However, I don't have a good basis of comparison so I don't feel I can evaluate the price fairly. The price was right in line with the estimate.
Description of Work: Refrigerator (both sections) were not cooling.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$245.15
ANN C.
12/2006
5.0
appliance repair
 + -1 more
They were prompt, explained the problem, gave me an estimate. During the repair, there was a miscommunication between myself and the technician about the extent of the repairs. I thought the price was high for the repair I thought was being performed but had the work done anyway. Within days, I received a Customer Satisfaction form which I completed and returned with my complaint. Their Service Manager immediately called me, heard my complaint and we worked out a satisfactory resolution. I was extremely impressed with their attention to Customer Satisfaction which was very refreshing to see in this part of the country. I still think the price was high, but maybe I'm not used to the prices in this part of the country yet.
Description of Work: Upright freezer didn't cool after a severe frost build up. They replaced several parts and reconnected wires that were pulled apart by over frosting.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$232
CHERYL N.
11/2006
5.0
appliance repair
 + -1 more
Job 1: They are excellent. The way they treat you is excellent. They come the same day like they promise. Very pleasant to work with, from the office staff to the repairmen. Job 2: My double ovens were non-functioning the Tuesday before Thanksgiving. Same Day was excellent. hey made a service call the same day I called and installed the new computer board the day after Thanksgiving. They had tried to get a new board before Thanksgiving but were unsuccessful. They were very courteous and took care of another problem I had with my dryer.
Description of Work: Job 1: They fixed my sub-zero freezer, and my kitchen-aid double oven.($70.) Job 2: Double ovens needed a new computer board. Dryer needed new venting and cleaning.($900.)
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$970
B B.
10/2006
5.0
appliance repair
 + -1 more
Excellent service. I called at 8:00 am, told them I would like someone in the afternoon. They arrived at 1:45 pm that day; problem analyzed and fixed in 40 minutes. Last time, I needed a repair it took two trips and weeks to get the part from the manufacturer's local "authorized service" provider.
Description of Work: Replaced dishwasher valve.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$280
GRAY L.
10/2006
5.0
appliance repair
 + -1 more
We were quite pleased with service rendered by Same Day Service. True to their name, they were on-site working on our refrigerator within 3 hours of our call. The service man provided an accurate assessment of the problem and a reasonable guess at what the final bill would total (low by 20%). While he did work to clear the severe ice build up, he ultimately left that in our hands as it would have taken him another couple of hours with a hair dryer. We waited the 12 hours while the iceberg succumbed to global warming and then were able to start it up without incident.
Description of Work: Diagnosed an improper ice maker installation which had led to severe ice accumulation, and a failure of the defroster timer and the condenser. The installation was corrected, and the condenser and timer were replaced.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$290
PHINEAS B.
10/2006
5.0
appliance repair
 + -1 more
They came when they said on early Saturday. They were very clear and helpful, worked quickly, cleaned up well and were extremely pleasant. I can't imagine better service.
Description of Work: The replaced the sink disposal.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$179
STEPHANIE P.
10/2006
5.0
appliance repair
 + -1 more
They were very professional. They called my cell phone before arriving to give me time to get home, they introduced themselves politely and showed up exactly when they promised. They immediately figured out what was wrong with my washer, explained my options and after I agreed to the work, fixed it quickly. I was also having a problem with my dryer, but they asked how long ago I had purchased it. It was still under warranty (I had no idea) and they told me how to get GE to fix it for free. So honest! I'm about to call them again for a problem with my dishwasher.
Description of Work: They repaired the brake on our washing machine. (Got rid of a horrible squealing sound).
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*Contact business to see additional licenses.
Service Categories
Appliance Repair,
Dryer Vent Cleaning
FAQ
Same Day Service Company Inc is currently rated 4.8 overall out of 5.
Monday: 8:00 AM - 6:00 PM
Tuesday: 8:00 AM - 6:00 PM
Wednesday: 8:00 AM - 6:00 PM
Thursday: 8:00 AM - 6:00 PM
Friday: 8:00 AM - 6:00 PM
Same Day Service Company Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Same Day Service Company Inc does not offer free project estimates.
No, Same Day Service Company Inc does not offer eco-friendly accreditations.
Yes, Same Day Service Company Inc offers a 10% senior discount.
No, Same Day Service Company Inc does not offer emergency services.
Yes, Same Day Service Company Inc offers warranties.
Same Day Service Company Inc offers the following services: Major in home Appliance Repair