Same Day Service Company Inc. is an independent appliance repair company with over 20 years of experience, and we’ll provide you with service from our well-trained, professional technicians in hours, not days. We service all major kitchen and laundry appliances, and we charge by the job, not by the hour, so you’ll know the exact cost of repairs before we even begin! For a complete write-up of our quality assurance, we invite you to review the Quality Guarantee on our website.
They were excellent, they were very polite and very professional. They fixed everything and it took more then one day but it was okay; they came when they said. The machine works great now!
Description of Work: They repaired my washing machine. They gave me advice on my dishwasher.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
roy L.
06/2008
5.0
appliance repair
 + -1 more
They had came over and done the work for us. They were very friendly when they were there working for us. They had showed up on time to do the work.
Description of Work: They had to put a new seal on our washer for us when they came over.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
smita W.
05/2008
5.0
appliance repair
 + -1 more
They took a look at my dish washer and said that it was rusted out and was not fixable. They were very courteous and I was very pleased with them. They were clean and pleasant.
Description of Work: They tried to fix my dish washer but I was unfixable.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$80
JOHN B.
05/2008
5.0
appliance repair
 + -1 more
We called the company and was able to schedule an appt. for the next day, which best fit our schedule. The tech arrived when he was supposed to and quickly diagnosed and resolved the issue. Very professional and service-oriented.
Description of Work: Our gas oven was not heating properly.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Laurel G.
05/2008
5.0
appliance repair
 + -1 more
They were great - they came quickly, did a thorough job, charged less for more work than another company on here was going to, and left all the warranty info on their work for me.
Description of Work: They cleaned the inside mechanics and exhaust of my dryer, replaced the thermal fuse and monitor (?) as well as the belts.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$265
MICHAEL F.
04/2008
5.0
appliance repair
 + -1 more
Early that Monday morning I got a call from the service technician who wanted to ask me some questions about my washer before he came out. When he found out what the exact symptoms were and how old my washer was (10 years old), he explained what the problem was and told me it would cost as much to repair the washer as it would to buy a new one. He also told me that the brand and type of washer I had typically last about 7 years. He said if it was okay with me he'd like to save me the service charge and not come out to see the washer. I agreed and ended up buying a new washer. The appliance store agreed with his estimate of the life of the washer and with his diagnosis.
Description of Work: I called over the weekend for a service appointment for my front-load washer which smelled like it was burning after I used it the last time. It hadn't been working well for some time anyway. The scheduler made an appointment for me for Monday.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Richard B.
04/2008
5.0
appliance repair
 + -1 more
The repairman was very nice and quite knowledgeable. He actually was both a plumber and electrician. If I wanted to get a new dishwasher like the one I had it would cost $700.00 and I'd get a 1 year warranty. So, I chose to go the $400.00 route, because it came with a 5 year warranty. The parts had to be ordered (about three days). He returned on a Saturday afternoon that same week to finish the job.
Description of Work: Diagnose dishwasher problem. It was determined that the motor was defective and would need to be replaced. I decided to replace the motor rather than buy a new machine.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Angie V.
03/2008
5.0
appliance repair
 + -1 more
Jeff arrived promptly at the time we had scheduled. He took a look at my washing machine and determined that it needed a new motor. He had the part with him, so the repair was able to be made very quickly. He also took a look at my broken microwave and suggested a brand that would be cheaper to purchase new than repair the existing one. Jeff was friendly & knowledgeable about the appliance. Before leaving, he gave me some good tips & operating advice for other appliances in my home. I would use this service again.
Description of Work: I had an 8 year old Kenmore (Whirlpool) washing machine drum that wouldn't spin. It was determined that the machine was worth keeping and simply needed a new motor.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$198
KATHLEEN A M.
02/2008
5.0
appliance repair
 + -1 more
I originally called them because my oven wasn't working. While he was there, the repairman noticed that the refrigerator gasket was bent. He ordered the part, but when they came back to install, the wrong part had been delivered. So they ordered it again. As a result, it took a bit longer than anticipated, but I didn't mind since it didn't impact my using the refrigerator. I also thought the price was a bit high, but when I saw what is involved with the installation of the gasket, it didn't seem so high. During the course of the installation, the repair man determined that one of the hinges on the refrigerator was bent. He adjusted things so I didn't have to order a new hinge which wouldn't have been worth it for such an old refrigerator. All of the people I dealt with were very capable and professional.
Description of Work: Replaced gasket on 10-year old refrigerator.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$280
Laura C.
01/2008
5.0
appliance repair
 + -1 more
Our fridge died sometime during the night. We called and left a message on the machine at 7:50 am. Had a call back by 8:30 am. Even though we didn't have model number or serial number for the fridge (yes we are that disorganized). Same day said they could come out and take a look. Came promptly at scheduled time. Diagnosed problem (defrost thermostat and evaporator) within 5 minutes and estimated cost of repair. The work was done within 45 minutes. Price as estimated. Cleaned up after himself. Gone within the hour.
Description of Work: Diagnosed malfunctioning defrost thermostat and evaporator. Replaced defective parts, cleaned coils, tested functionality, stayed long enough to be sure the temperature was going in the right direction.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Al B.
12/2007
5.0
appliance repair
 + -1 more
They came out the same day I called them and replaced the part. The first igniter they installed was defective. A second crew came out the same day and fixed the problem.
Description of Work: Replaced igniter on gas stove.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$187
John S.
12/2007
5.0
appliance repair
 + -1 more
Ken arrived at the agreed time and set to work. He explained what he was doing at each step and answered all of my questions. The problem, a clogged hose, was easily fixed but he could have installed and charged for a new pump and I wouldn't have known the difference. This is my first experience with Same Day Service but I would use them again.
Description of Work: Dishwasher was not pumping water out of the tub after cleaning and rinse cycles. I thought it might be a broken pump because my wife said she detected an oily smell. Ken from Same Day Service removed the hoses and valves from the dishwasher drain and cleaned them (found some fish bones). He then blew some high pressure air through the hose to the sink, reassembled the parts and successfully ran the dishwasher through a cycle. Problem fixed.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Caroline S.
12/2007
4.0
appliance repair
 + -1 more
They came the same day and fixed the latch quickly. Not cheaply, but quickly. And the guy was really nice.
Description of Work: We had a broken latch on our washer door, they installed a new one.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
KRISTIN N.
12/2007
5.0
appliance repair
 + -1 more
They were there and on time. Overall I had good experience.
Description of Work: I have an older refrigerator. It's an odd size so it wasn't an option to replace. They repaired a clogged drain in the freezer.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
MICHELLE O.
11/2007
5.0
appliance repair
 + -1 more
They were fantastic and very polite. There price was competitive much better then using another service provider.
Description of Work: Fixed a leak.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Pam P.
10/2007
5.0
appliance repair
 + -1 more
Greg also checked out my gas dryer! He tested the dryer, and also recommended that I have the dryer vent brought up to local code!Since the initial installation(not by this company!) had been inadequate and problematic, I had reinstalled the vent pipe myself! Whoops!! He did the work at my request quickly and efficiently!!
Description of Work: I had them come to check out why my washer was not spinning the clothes dry. The young man assessed the machine, and informed me that he could repair the machine. He was honest enough to tell me that the repair would cost me about the same as purchasing a new machine!
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
ELAINE S.
10/2007
2.0
appliance repair
 + -1 more
I called them in the morning. They told me that somebody would be out the same day. I stayed home from work the whole day and nobody came. Then, at 4:30 PM, the service man told me that I needed a new washer based on the noise. He did save me money, but he wasted my whole day. I was angry because I feel like I missed a day of work for nothing.
Description of Work: My clothes washer was making a bad noise and needed a repair.
Rating Category
Rating out of 5
professionalism
2.0
responsiveness
3.0
punctuality
1.0
JoAnne and Lionel F.
10/2007
5.0
appliance repair
 + -1 more
THEY DID A SUPER JOB. SLIGHTLY EXPENSIVE, VERY QUICK RESPONSE AND VERY PROFESSIONAL.
Description of Work: REPLACED OUR ICE MAKER, AND PUT IN A NEW MOTOR ON OUR REFRIGERATOR. THEY ALSO PUT ON A NEW GASKET ON THE REFRIGERATOR DOOR.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$450
M B.
10/2007
4.0
appliance repair
 + -1 more
I called Same Day on a Tuesday afternoon after my ice maker stopped working a couple of days before. We scheduled an appointment for Wednesday after 1 p.m., but that day they called later in the afternoon to say that they wouldn't be able to make it and rescheduled for Thursday after 3 p.m. They did show up then as scheduled on Thursday. So it was far from same day service, but it was not as if I was without a refrigerator -- just the ice maker. Despite the delays in getting to my house to do the work, Same Day did a fine job. I was impressed that they had the new ice maker that my freezer needed on their truck so there was no interruption in the work to retrieve a part. Their tool-case and work boots did scuff my kitchen floor, so I had to do some clean-up. Repairman was respectful and polite and seemed to know what he was doing.
Description of Work: Same Day Service replaced the ice maker in my subzero refrigerator/freezer.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
3.0
Yes, I recommend this pro
$350
CATHERINE C.
09/2007
5.0
appliance repair
 + -1 more
Same Day Service Co. actually did come the same day I called. They get straight A's in every category. I was pleased with the professionalism and efficiency that the service man demonstrated. I'm sure I'll use them again when my next large appliance breaks.
Description of Work: They came to replace a defective basket drive in my washing machine and replace a motor couplet pump.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$307
JANE R.
09/2007
5.0
appliance repair
 + -1 more
I use this company for everything now. They are super. They guarantee everything, too. They come out the exact day I call them and they send out really nice guys, too. It s a larger company that has subs from what I understand. I have been really lucky with people just coming and doing the work. I mean, they really do provide same day service and that is really impressive. The guys are nice and honest as well. They are reliable and to be perfectly honest, this is the best place I have ever used for appliance repairs.
Description of Work: My dryer was always squeaking. This company came to my house the same day I called them and replaced several parts in it until it was no longer squeaking. While they were here, they also fixed my dishwasher. The latch on my dishwasher was not closing properly, so the cycle wouldn't finish. They put on a new latch.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Response from Same Day Service Company Inc
WE WOULD LIKE TO THANK THE MEMBER FOR THE KIND WORDS AND APPRECIATE HER TAKING THE TIME TO REPORT ON HER EXPERIENCE WITH OUR COMPANY. IT IS OUR GOAL TO PROVIDE EACH AND EVERY CUSTOMER WITH THIS LEVEL OF SERVICE. WE DO WANT TO NOTE THAT ALL OF OUR TECHNICIANS ARE EMPLOYEES OF SAME DAY SERVICE CO., INC. WE DO NOT USE SUBCONTRACTORS; WE HIRE, TRAIN, AND DEVELOP OUR OWN TECHNICIANS. WE DO UNDERSTAND THE ANGST A CUSTOMER MIGHT FEEL WHEN CHOOSING A SERVICE COMPANY TO COME INTO THEIR HOME. WE CAN ASSURE YOU THAT ALL OF OUR EMPLOYEES MUST UNDERGO AND PASS AN INTENSIVE BACKGROUND CHECK AND DRUG SCREENING PROCESS. WE ARE COMMITTED TO PROVIDING OUR CUSTOMERS WITH WELL TRAINED, QUALITY INDIVIDUALS. SINCERELY, KATHY STIFFLER VICE PRESIDENT
David T.
09/2007
4.0
appliance repair
 + -1 more
Scheduled service by late morning via their website, and I received a call back within an hour. Contrary to what their name might suggest, they were unable to schedule service until the following day. They were unable to give me a specific time or even a range of times when they would arrive, stating only that they would call approximately 30 minutes before the technician would be able to arrive at the house. On the day that service was scheduled, they did not arrive until after 5 p.m. When the technician arrived, he performed the service very efficiently, and he was able to get my refrigerator running again in fairly quick order. My only issue was with the scheduling process.
Description of Work: Refrigerator compressor was not running at all. There was some built up dust and dog hair, which inhibited proper cooling. Replaced the compressor starter circuits. The technician advised me that he had no way of telling whether there was damage to the compressor itself.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
3.0
punctuality
2.0
Yes, I recommend this pro
$250
Linda A.
09/2007
5.0
appliance repair
 + -1 more
We were pleased when we were able to contact Same Day Service over the web and they contacted us quickly to set up an appointment. Technicians were professional and knowledgeable. They diagnosed the problem, gave me an estimate and performed the repair during the same visit. They had to order the hinges and install them at a later date but said that if we agreed to the work during this first visit, we would not be charged for the return visit. The return visit was easily scheduled and the technician doing the work again seemed knowledgeable and professional.
Description of Work: The oven on our 23 year-old gas stove had a pilot light but would not ignite when turned on. Same Day Service replaced the igniter($160). In addition, the technicians recommended that the hinges on the oven door were worn out and could fail at any time. So we had them replace the hinges as well (another $164).
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$364
patrick M.
09/2007
5.0
appliance repair
 + -1 more
I was very impressed with the repair man sent to my house. He needed to order parts, they called me as soon as the parts were in and scheduled a time convenient for me. They call 30 minutes before they come so you are expecting them and you don't have to wait home all day. They fixed the oven and they were very professional and nice.
Description of Work: I have a viking oven and the burners were not igniting and the oven was not heating up properly. Considering all that was broken the repair price was not that high.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Diane S.
09/2007
5.0
appliance repair
 + -1 more
There were no problems. The guy was very nice and he asked if there was anything else he could do with other appliances, while they were there. He saved me money and made sure to answer all of my questions. I was very satisfied and I would recommend them to anyone.
Description of Work: My refrigerator was making a noise, so they came out to fix it. The problem had something to do with the defrost but I have no idea the name of the part that they replaced. They fixed it though.
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*Contact business to see additional licenses.
Service Categories
Appliance Repair,
Dryer Vent Cleaning
FAQ
Same Day Service Company Inc is currently rated 4.8 overall out of 5.
Monday: 8:00 AM - 6:00 PM
Tuesday: 8:00 AM - 6:00 PM
Wednesday: 8:00 AM - 6:00 PM
Thursday: 8:00 AM - 6:00 PM
Friday: 8:00 AM - 6:00 PM
Same Day Service Company Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Same Day Service Company Inc does not offer free project estimates.
No, Same Day Service Company Inc does not offer eco-friendly accreditations.
Yes, Same Day Service Company Inc offers a 10% senior discount.
No, Same Day Service Company Inc does not offer emergency services.
Yes, Same Day Service Company Inc offers warranties.
Same Day Service Company Inc offers the following services: Major in home Appliance Repair