J W Plumbing and Heating

Jim provided an estimated over the phone and did show up to perform the service. He was professional and arrived on time. He completed the replacement in just a few hours. What I am not sure about is, if he stands behind his work. My husband called him because we needed to have an adjustment done and Jim said he would drop by in the morning. He did not. We waited a couple of days thinking he got delayed doing another job. My husband called again, this time leaving a message on the regular answering machine as well as on the emergency number to be sure Jim got the message. After waiting a week, Jim did not call back or show up at the house. For other electrical work, we will find some one else.

he came on a Saturday at the end of his work week; came again on Sunday to finish the job. no completes; service was great.

Jim came to the house, looked at the problem, suggested two ways to fix it. Made an appointment. He came within the time range given. He gave me a ballpark quote. The fix turned out to be more extensive, but he had forwarned me that it might be more extensive than he thought once everything was opened up. He finished the job 1 1/2hours earlier than expected., and cleaned up thoroughly. The price he quoted was in the middle of the original quote. Jim was efficient, and stayed on task. He showed excellent time management skills and he quoted a fair price as I had three other extimates with plumbers who wanted to tear apart my newly renovated bathrom with 46 year old tile that was irreplaceable. I would highly recommend Jim for all plumbing needs. He was a subcontractor on my addition two years ago and have used him since then.

Everything went well, as it always does. He was on time, professional, and did an excellent job.

Company was prompt very neat and clean and extremely professional.