For fast and exceptional service for all of your heating, cooling or plumbing needs, call us now: 508-313-2669 DBAs - ARS of Boston, Heating & Air Conditioning Services. If you are looking for a company that can perform air conditioning or heating service, look no further. At ARS of Boston, our technicians are trained in all forms of service, installation, and design. We always have the same primary goal when we perform a service: customer satisfaction. We want you to be impressed by our work and pleased with the results. With so many awards and accolades and a Better Business Bureau accreditation, it is easy to see that others recognize the ARS of Boston difference. We're listed as a Premier Lennox Dealer and are a 9-time recipient of the Lennox Circle of Excellence Award. Additional phones: Brockton, Easton, & Bridgewater - (508)588-9025, Centerville & Cape - (508)539-8887, Dedham, Westwood, Norwood, & Canton - (781)575-6776, Foxboro, Norfolk, & Milford - (508)543-6612, Plymouth, Marshfield, & Kingston - (781) 582-1186, Quincy, Braintree, & Hingham - (781) 356-0909, Rockland & Hanover - (781)982-9940, Taunton - (508)880-7721, Wellesley - (781)263-0020. Additional email - [email protected]. License # RC 013652, 171, 3782-M, 3759
Business highlights
41 years of trusted experience
Emergency Services Offered
Services we offer
Heating & Air Conditioning Design, Installation & Repair, Boiler & Furnace Replacement, Central Cooling System, Indoor Air Quality, & Air Filtration.
Description of Work: Hired for complete tune-up with an Angie's List coupon. There was a month-long wait to get them to come out. When they finally did, they suggested work be done (via a nearly illegible note). After talking with them on the phone we got a quote for the work. We requested an appointment well over a month ago and have followed up, but haven't heard from them. The season is over and we will have to start from scratch next year (with another company).
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
1.0
punctuality
1.0
$89
Jeff S.
09/2015
5.0
heating & air conditioning/hvac
 + -1 more
.
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
$11,000
09/2015
2.0
heating & air conditioning/hvac
 + -1 more
unknown
Description of Work: The technician came out and told us it would be about 1300 to fix our AC unit or we could purchase a new one for about 6k. While my husband and I were discussing our options he "phoned his service manager" and then informed us that their company was not willing to work on our unit so according to them our only option was to purchase a new one. The next day we had another company fix the unit for 165.
Rating Category
Rating out of 5
quality
2.0
professionalism
2.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
Parag J.
09/2015
5.0
heating & air conditioning/hvac
 + -1 more
.
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
$99
Erik E.
09/2015
5.0
heating & air conditioning/hvac
 + -1 more
unknown
Description of Work: Date of
Rating Category
Rating out of 5
Yes, I recommend this pro
Mark S.
09/2015
5.0
heating & air conditioning/hvac
 + -1 more
unknown
Description of Work: Cleaned A/C unit and tested
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Linda D.
09/2015
1.0
heating & air conditioning/hvac
 + -1 more
unknown
Description of Work: Called ARS to make an appointment for the Tune Up and I also needed them to repair power to the unit. They said they would first have to fix the problem and another appointment would have to made for the tune up. Appointment was made for 9/4/15 to fix the problem. Meanwhile, my husband found a local Company for less money to come out and look at the problem. I called ARS on 9/2/15 @ 2:51 and Cancelled the service call. (it's in my phone). My husband was home for the SP on Friday. ARS came to our door, Husband thought it was the people he called (Repairman didn't say he was from ARS), SP diagnosed problem to be wires outside chewed by mice. Estimate of $149 to repair the wires on top of the $135 to diagnose. Husband said "I can repair that myself". SP leaves and the other SP arrives. My husband then realize what happened. He called ARS and said "my wife cancelled this service call" they told him no cancellation was made which is entirely false. Husband fixed wires, still not working. He had to call the local SP back to repair the transformer. I'm giving this Company an F because I feel they were careless in communication within their company and poor diagnostic. They only partially diagnosed the problem. They caused us a very costly and frustrating experience. Would NEVER recommend this Company to anyone.
Rating Category
Rating out of 5
Response from ARS / Rescue Rooter Boston
[Member Name Removed], ARS is a premier service company focused on providing exceptional service. Exceptional service is our primary goal. We would like to discuss your specific situation further. One of our Customer Relations team members will be contacting you to address the situation further.
Al S.
09/2015
5.0
heating & air conditioning/hvac
 + -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Richard K.
09/2015
5.0
heating & air conditioning/hvac
 + -1 more
unknown
Description of Work: Tuned up my central air conditioner. Everything went well.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$89
Avis M.
09/2015
5.0
heating & air conditioning/hvac
 + -1 more
unknown
Description of Work: Performed a/c tune up. Service person was knowledgeable and did a good job.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$79
Jorge L.
09/2015
5.0
heating & air conditioning/hvac
 + -1 more
unknown
Description of Work: Second time I used them. Best company I've dealt with for heating and air conditioning. Second time they did repairs and were able to fix the problem without pushing for costly repairs and maintenance work. |
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Charles J.
09/2015
5.0
heating & air conditioning/hvac
 + -1 more
unknown
Description of Work: Prompt, professional & |Competent.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$89
James M.
08/2015
5.0
heating & air conditioning/hvac
 + -1 more
They did an exceptional job.
Description of Work: They did oil furnace repair. They had an oil furnace technician come out and he did a very thorough job. It work great for the rest of the heating season.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Patricia M.
08/2015
5.0
heating & air conditioning/hvac
 + -1 more
.
Description of Work: Furnace tune-up.
Rating Category
Rating out of 5
Yes, I recommend this pro
greg P.
08/2015
3.0
heating & air conditioning/hvac
 + -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
1.0
professionalism
5.0
responsiveness
3.0
punctuality
5.0
Lois C.
08/2015
5.0
heating & air conditioning/hvac
 + -1 more
unknown
Description of Work: A/C tune up, very professional and on time. Answered all my questions regarding my system.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$95
Kelley M.
08/2015
5.0
heating & air conditioning/hvac
 + -1 more
unknown
Description of Work: Great service! The technician arrived within the time window I was given when I made the appointment, and he called when he was about 10 minutes away to give us the head's up. When he arrived he immediately identified an issue we'd been having with our furnace and had the replacement part already in his car and replaced it for a reasonable price. Very nice and not pushy at all. If I have furnace trouble in the future I will definitely be calling ARS.
Rating Category
Rating out of 5
Yes, I recommend this pro
Li L.
08/2015
5.0
heating & air conditioning/hvac
 + -1 more
unknown
Description of Work: I purchased a deal for $99 for a gas heating tune-up.
Rating Category
Rating out of 5
Yes, I recommend this pro
Ken C.
08/2015
5.0
water heater repair
 + -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$89
Michael B.
08/2015
4.0
heating & air conditioning/hvac
 + -1 more
.
Description of Work: .
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$11,000
Bradford D.
08/2015
5.0
heating & air conditioning/hvac
 + -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$240
Ann S.
08/2015
5.0
heating & air conditioning/hvac
 + -1 more
unknown
Description of Work: Checked our air conditioning system. Found a worn part which could cause a problem anytime or last indefinitely. Surprised with the find because the A/C is only about 7 years old and not used that much, maybe six times a season.
Rating Category
Rating out of 5
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
$89
Sonia J.
07/2015
5.0
heating & air conditioning/hvac
 + -1 more
unknown
Description of Work: They came in for an A/C tune-up. Technician was really professional and thorough. Very happy with the service.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$89
Response from ARS / Rescue Rooter Boston
Ms. [removed member's name], thank you very much for the feedback! We appreciate you choosing ARS. For helpful tips you can check out our Facebook page ARS of Boston. https://www.facebook.com/ARSbostonMA
DAN C.
07/2015
5.0
heating & air conditioning/hvac
 + -1 more
.
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
Response from ARS / Rescue Rooter Boston
[Member Name Removed], thank you very much for the feedback! We appreciate you choosing ARS. For helpful tips you can check out our Facebook page ARS of Boston. https://www.facebook.com/ARSbostonMA
David D.
07/2015
5.0
heating & air conditioning/hvac
 + -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Response from ARS / Rescue Rooter Boston
{Member name removed}, thank you very much for the feedback! We appreciate you choosing ARS. For helpful tips you can check out our Facebook page ARS of Boston. https://www.facebook.com/ARSbostonMA
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Heating and Air Conditioning,
Plumbing,
Water Heaters,
Air Duct Cleaning,
Drain Cleaning,
Wells and Pumps,
Deck Maintenance
FAQ
ARS / Rescue Rooter Boston is currently rated 4.6 overall out of 5.
Sunday: 8:00 AM - 4:00 PM
Monday: 7:00 AM - 5:00 PM
Tuesday: 7:00 AM - 5:00 PM
Wednesday: 7:00 AM - 5:00 PM
Thursday: 7:00 AM - 5:00 PM
Friday: 7:00 AM - 5:00 PM
Saturday: 8:00 AM - 4:00 PM
ARS / Rescue Rooter Boston accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, ARS / Rescue Rooter Boston offers free project estimates.
Yes, ARS / Rescue Rooter Boston offers eco-friendly accreditations.
No, ARS / Rescue Rooter Boston does not offer a senior discount.
Yes, ARS / Rescue Rooter Boston offers emergency services.
Yes, ARS / Rescue Rooter Boston offers warranties.
ARS / Rescue Rooter Boston offers the following services: Heating & Air Conditioning Design, Installation & Repair, Boiler & Furnace Replacement, Central Cooling System, Indoor Air Quality, & Air Filtration.