We are a small business. We are located in Waltham and provide service to the Boston and Metrowest areas. We are a full service plumbing, heating and gas fitting company.
Business highlights
36 years of trusted experience
Services we offer
Plumbing & heating, boilers, gas fitting, small appliance installation
Description of Work: I had a heating vent valve that was leaking water onto my garage floor for a few days before I discovered it. Dennis and his son came out that afternoon and replaced the part. Took about an hour to perform. |Would not hesitate to use them in the future.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Lianne S.
02/2016
5.0
plumbing
 + -1 more
unknown
Description of Work: We have used Denis a few times and have found him to be technically skilled, totally reliable, helpful, honest and reasonable. He will even let us know when we don't need the work we thought we needed. He is a gem.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Mary Ann F.
02/2016
5.0
plumbing
 + -1 more
.
Description of Work: Unclogged garbage disposal to eliminate sink backup and water flooding through kitchen to basement ceiling
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Al D.
01/2016
5.0
plumbing
 + -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
James H.
10/2015
5.0
plumbing
 + -1 more
unknown
Description of Work: Great company ! came out fixed a leaky sink, on budget, did a great job, on time, cleaned up everything, just a great experience.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Diane N.
09/2015
5.0
plumbing, water heater repair
 + 0 more
unknown
Description of Work: Denis came promptly and he addressed the problem quickly. While here he diagnosed another plumbing issue I asked him to look at. He will return in the near future to address that issue. I was very impressed with his professionalism, knowledge, and demeanor, and I would not hesitate to highly recommend him.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Pam H.
05/2015
5.0
plumbing
 + -1 more
Great
Description of Work: Replace high quality water tank
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
Garrett M.
02/2015
5.0
plumbing, water heater repair
 + 0 more
unknown
Description of Work: Install toilet
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$270
Scott K.
12/2014
5.0
plumbing
 + -1 more
unknown
Description of Work: Denis fixed a leaking toilet tank by replacing the water supply valve and float arm. He also checked the water pressure in my house and made some recommendations on insulating water pipes in my basement. He was very professional and I would absolutely call on him again when needed. |
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
James W.
06/2014
5.0
plumbing
 + -1 more
unknown
Description of Work: Installed two fawcet, fixed toilets and repaired outside fawcet. Excellent in every way! He's our new plumber.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
James L.
06/2014
5.0
plumbing, water heater repair
 + 0 more
unknown
Description of Work: They fixed a running toilet for a very fair price.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Jeff S.
06/2014
5.0
plumbing, water heater repair
 + 0 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Steve P.
01/2014
5.0
plumbing
 + -1 more
452
Description of Work: I needed some emergency heating after a freeze up after several cold days I needed help and called Denis Goguen Plumbing and heating , I was in touch with the owner Denis Goguen, what a life saver !!!!!!!!!!!! what a response !!!!!!!!!!!!!!!!!!!!! the problem was quickly diagnosed , and resolved, this company is an AAA PLUS , and wll always all them ! Thank you Denis Steve
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$9,000
Lianne S.
11/2013
5.0
plumbing
 + -1 more
unknown
Description of Work: Install kitchen sink faucet replacement.
Rating Category
Rating out of 5
Yes, I recommend this pro
ANNE E.
09/2013
2.0
plumbing
 + -1 more
See above.
Description of Work: I purchased a Big Deal from this company. I didn't get to use it before it expired. When I did need a plumber, I called Denis Goguen, explained about the expired coupon and asked if he would honor it. Initially, he refused to even honor it for what I paid for it -- I think that *may* acutally be illegal. Eventually, though, he relented somewhat and agreed to honor it for something less than what I paid for it. I called Angie's List customer service and fortunatley, they offered to either contact the plumber for me, or refund the money I had paid for the Big Deal. I chose the refund. If I had to work that hard to get him to minimally honor the coupon, I figured he wasn't going to be happy and I wasn't going to be happy with him!
Rating Category
Rating out of 5
responsiveness
2.0
sadaf H.
08/2013
5.0
plumbing
 + -1 more
Great. Easy. Quick.
Description of Work: Fixed existing incorrect plumbing in our house which cause the toilet to flush using hot water instead of cold.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
DAVID J.
03/2012
5.0
plumbing, water heater repair
 + 0 more
Great
Description of Work: Great
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
Barbara B.
10/2011
4.0
plumbing
 + -1 more
Arrived on time, 2 hour coupon. Diagnosed quickly had to go get handle. Took 1 hour to go get new handle.
Description of Work: $90 plus 12 parts. Replaced toilet flapper and handle.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$90
Alex C.
09/2011
5.0
plumbing
 + -1 more
Denis is friendly and knowledgeable. We will definitely use him for future plumbing jobs.
Description of Work: We purchased one of Angie's "Big Deals" for 2 hours of plumbing work. Denis unclogged some sinks and installed a drain for one of our outdoor faucets.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
PRISCILLA C.
09/2011
5.0
plumbing
 + -1 more
It took two tries to reach him, the first an email and the second a phone message. He returned the phone call and the actual service was the next day. The work was performed satisfactory. There were some issues about the securing the flange to the floor, not his fault but it did slow him up. The entire job took less than two hours and he cleaned up after himself. No real complaints and I probably use him next time.
Description of Work: The service call involved replacing a cracked toilet base and rioted flange. The cost reflects the $99 Angies' promotion coupon. The extra $25 for materials. I'm sure the suspect the retail cost would be more otherwise.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$124
William W.
09/2011
5.0
plumbing
 + -1 more
Purchased big deal on Angie's List, Denis called me back quickly and scheduled an appointment with me. He arrived on time and completed the job in a timely and professional manner. I would recommend him and use his services again.
Description of Work: Insinkerator replacement, sink leak repair, leaking drain in tub.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
DAVID J.
08/2011
5.0
plumbing
 + -1 more
Denis was great. He was prompt, explained everything well, and fast. I appreciated that he was able to see me so quickly, but appreciated even more his thoroughness. I'd definitely use him again!
Description of Work: Fixed the supply pipe to the toilet
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$86
Dianne C.
07/2011
5.0
plumbing, water heater repair
 + 0 more
Denis was the second contractor to look over our water heater--but the first to think to call the manufacturer and check whether it was still under warranty. It was, and though that model was no longer made and we had to pay to upgrade to a better model, we still saved hundreds of dollars because of that call. He offered to do the work the next day; arrived when he'd said he would; installed the new water heater in the amount of time he'd expected; and cleaned up at the end. We're going to keep him in mind for the next time something comes up.
Description of Work: Replaced a gas water heater which had begun to leak, including removing the old unit.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$750
CORINNE D.
07/2011
5.0
plumbing
 + -1 more
Report Date: 7/1/11 Was Work Done?: YES..6/22/11 Hire Again?: YES App. Cost: $340 Home Build Year: cir 1928 Overall A Price A Quality A Responsiveness A Punctuality A Professionalism A The Best! My kitchen sink was clogged..totally, the faucet(entire unit)and fittings were old ,ill fitting , leaking and needed to be replaced,and the drain cleared w..a..a..a...ay down in the pipe.it was not an easy job because the fixtures and pipes are in a very old Cambridge home. The work was done in a few hours. Also, Mr. Goguen replaced a single basin bathroom faucet needing replacing. Work was done professionally, quickly, neatly and thoroughly! Price was $340..VERY reasonable for such a job.(labor and materials) No extra charges or hidden fees like the big companies. This is a small business which is reliable, honest and knowledgeable! ...I HIGHLY RECOMMEND. FIVE ***** all the Way! Corinne in Cambridge
Description of Work: The Best! My kitchen sink was clogged..totally, the faucet(entire unit)and fittings were old ,ill fitting , leaking and needed to be replaced,and the drain cleared w..a..a..a...ay down in the pipe.it was not an easy job because the worn fixtures and pipes are in a very old Cambridge home. The work was done in a few hours. Also, Mr. Goguen replaced a single basin bathroom faucet needing replacing. Work was done professionally, quickly, neatly and thoroughly! Price was $340..VERY reasonable for such a job.(labor and materials) No extra charges or hidden fees like the big companies. This is a small business which is reliable, honest and knowledgeable! ...I HIGHLY RECOMMEND. FIVE ***** all the Way! Corinne in Cambridge
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Plumbing,
Water Heaters,
Appliance Repair - Small,
Drain Cleaning,
Natural Gas Lines,
Stone and Gravel
FAQ
Denis Goguen Plumbing & Heating Inc is currently rated 4.8 overall out of 5.
Sunday: Closed
Monday: 7:00 AM - 5:00 PM
Tuesday: 7:00 AM - 5:00 PM
Wednesday: 7:00 AM - 5:00 PM
Thursday: 7:00 AM - 5:00 PM
Friday: 7:00 AM - 5:00 PM
Saturday: Closed
Denis Goguen Plumbing & Heating Inc accepts the following forms of payment: Check