HOME DEPOT

Kevin in the Millwork dept was helpful and competent. The installer from Malkin & Sons was punctual and did a highly professional installation.

Got an estimate from another company that was over $300 more (which included a 20% off coupon) than Home Depot.. Was able to do the work sooner than expected. Arrived earlier than expected (I'm okay with that!). Very happy with the look and quality of the work.

Actually they got there in the store so they came out after that, I thought they were really high. The person that was suppose to come down quit the job that day and they sent somebody else down. I told them what I wanted and they showed me something completely different.

It went very well. It was reasonable, a lot of choice, the quote was good and the guys that came to install were phenomenon.

The guy who was doing the windows for my house bought the windows from them. There was a deal that when you spend $5,000 and you’ll get a $300 rebate and that’s why I bought it from them. The rebate was given to the guy that did my windows and it wasn’t given to me. I told them about it and they did nothing about it. I am very disappointed with them. I think what they were doing was illegal.

I had a great experience with Home Depot. The staff was very friendly and helpful. The pricing seems to be comparable. They actually came to my apartment to look at the windows instead of me having to go to their store. I would recommend Home Depot to others.

The experience was pretty cool. I actually did a couple of things through them and the flooring guys were the good ones. They showed up on time for the estimate. They showed up on time for the work when they said they were going to. They took care of everything. They were in and out. The flooring was great. They subcontracted the work. The price was satisfactory and didn't have any issues. I left out because the floor that I wanted was getting discontinued, so they were able to ship everything from 4 different stores to my house. It was 1/3rd of the price for what it was going to cost earlier. The guys were pretty good. They cleaned up and weren't obnoxious. They waved at each other. The punctuality was the best part of them. They were fun.

s*** show, screwed up the order 7 times, kept ordering the wrong doors, called and said order was in and it wasn't, this happened several times. Ended up getting 50% of the purchase price back. Still wasn't worth it. Never again. It was one thing to make a mistake and I am not sour about that, the thing that bother me no one cared and made right by it, I fought to get these doors right.

The initial experience was frustrating in that the roofing team failed to replace the trim boards as requested in the work order. They came out and did the work after I complained up past the local supervisor. The work site had a pound or two of nails left in the yard which I picked up. Two areas had water leaks during the winter. They ended up fixing one and ignoring the other. Apparently they don't do flashing unless you force them to. The second area of leaks got worse in 2011. The first excuse was that they don't warranty against ice dams. Then they said I had no warranty. I pointed out the 25 year warranty and they said yes, there was a warranty on materials, but, the materials were fine, so there was nothing they would do. They also suggested they don't do partial roofs, so I couldn't get them out to the site to do repairs. All in all, a pretty furstrating experience. I thought I was getting a reputable company with a reputation to defend. What I got was something less than I expected.

I have been pretty satisfied with them overall.