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SANTANA ELECTRIC

Electrical, Lighting, Ceiling Fans,

About us

"To do more than expected for our clients " Santana Electric is a relationship based company, and we focus on establishing strong, long-term relationships with our customers, as we consider sound client relationships the most important contributor to our success. We cement these relationships by providing superior customer value along with the best possible service and performance.

Business highlights

19 years of trusted experience
Emergency Services Offered

Services we offer

PORTABLE AND STANDBY GENERATOR SALES AND SERVICES, WHOLE HOUSE SURGE PROTECTORS, TELEPHONE, CABLE, COMPUTER WIRING, UNDER CABINET LIGHTING, RECESSED LIGHTING, POOLS & SPAS, BUCKET TRUCK RENTAL & SERVICE, WHOLE HOUSE AUDIO SYSTEMS, HOME THEATER INSTALLATIONS, CONSULTING SERVICES, PANEL UPGRADES, KNOB & TUBE REMOVAL, OLDER HOME SPECIALIST, ALL TYPES OF REMODEL NEEDS, ADDITIONS, ETC. (OWNER ON ALL JOBS)

Amenities

Senior Discount

yes

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.9227 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
93%
4
2%
3
0%
2
2%
1
2%


Rating CategoryRating out of 5
quality
5.0
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
5.0
Showing 201-225 of 227 reviews

Cathie S.
04/2016
5.0
electrician
  + -1 more
unknown
Description of Work: Updated all GFI, installed new smoke/carbon detectors; checked all circuits; updated all outside sockets, etc.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,400

Rick G.
03/2016
5.0
electrician, handyman service, pool cleaners
  + 1 more
unknown
Description of Work: Installed electrical generator service outside house. | |Did a great job. | |I did ask them if they would be interested in putting in some outside stair lighting up our driveway. They said they would get back to me in the spring and their follow up wasn't good. I think they dropped the ball. I would still have the project done if they followed through. I wanted like 4-5 lamp posts coming up the driveway. There were previous posts there with electrical already run from the house. The old wooden posts fell down. I'd give them a "D" on follow up.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8

Sue Ellen L.
02/2016
5.0
electrician
  + -1 more
Excellent!
Description of Work: Complete electrical updating in older home

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Susan P.
01/2016
5.0
electrician
  + -1 more
unknown
Description of Work: We were impressed with how quickly Santana Electric was able to work us in. They were pleasant, professional and their fees were very reasonable.
Rating CategoryRating out of 5
Yes, I recommend this pro

Dean K.
01/2016
5.0
electrician
  + -1 more
smooth
Description of Work: install carbon monoxide/ smoke alarms - bring up to code

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Mary C.
12/2015
5.0
electrician
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Maureen M.
10/2015
5.0
electrician
  + -1 more
unknown
Description of Work: Very pleasant and professional. Showed up on time and completed job on a timely basis. I am very pleased with the work that they did. I would definitely use them again.
Rating CategoryRating out of 5
Yes, I recommend this pro

Mark's G.
09/2015
5.0
electrician
  + -1 more
unknown
Description of Work: I have used Santana Electric in the past and will continue to use this company. Courteous, prompt, professional and thorough work at a reasonable charge. You can't do better!
Rating CategoryRating out of 5
Yes, I recommend this pro

Ally S.
08/2015
5.0
electrician, lighting
  + 0 more
unknown
Description of Work: They came to our house to assess our bathroom lighting and did not charge for the visit. They were very polite and were even able to stop by earlier than planned, which was great.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

mark Q.
07/2015
5.0
electrician
  + -1 more
unknown
Description of Work: Replaced several problem old outlets and an old electric heater that blew. | |

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Edward C.
07/2015
5.0
electrician
  + -1 more
unknown
Description of Work: was very pleased how well and cleaned they worked. |explained what was going on as they did several different jobs. |have booked them to come back in fall when it is cooler to do another job because he has to work in attic and i want it cooler for him. |Dan is worth the wait to have work done

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

Clifford K.
06/2015
4.0
electrician
  + -1 more
unknown
Description of Work: Installed a pool timer and new outlets for the pool pump. There was an over charge error on the bill that I caught and they corrected.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$250

Brian A.
06/2015
2.0
electrician
  + -1 more
unknown
Description of Work: It was several days to even get a brief text back (and no phone call), and wasn't able to set up an appointment for an estimate around my work schedule. The conversation ended without any type of closure; just sort of dropped. | |I find it bad form to conduct business through text, without any phone contact. The way I look at it; if you want my business, at least make an effort to accommodate the customer and by all means, make a phone call; specially when we're talking potentially several thousand dollars worth of work!!!!

Rating CategoryRating out of 5
professionalism
3.0
responsiveness
2.0


JoAnn G.
06/2015
5.0
electrician
  + -1 more
unknown
Description of Work: electrician
Rating CategoryRating out of 5
Yes, I recommend this pro

Dean K.
03/2015
5.0
electrician
  + -1 more
He does excellent work.
Description of Work: Replaced the breaker box, upgraded all the sockets, made sure I had the right CO2/Smoke detectors in

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,700

Albert & Donna W.
12/2014
5.0
electrician
  + -1 more
unknown
Description of Work: Removed old wires, replaced outlets and upgraded others. They were in and out in no time, cleaned up after themselves.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$430

Alexandra C F.
12/2014
5.0
electrician, lighting
  + 0 more
unknown
Description of Work: They came on time.They opened the box of this delicate glass,connected, assembled, a complex chandelier, cleaned up after connecting it.And were in good cheer the whole time.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Alan L.
06/2014
5.0
electrician
  + -1 more
unknown
Description of Work: Electrical work related to a new circuit breaker panel. |This company is professional, hard working, prompt, and dedicated |to the job. In my opinion they went over and above. I would not |hesitate to use them again. Great Job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

Paula C.
06/2014
5.0
electrician
  + -1 more
unknown
Description of Work: Inspected house when we purchased it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Steven R.
05/2014
5.0
electrician
  + -1 more
N/A
Description of Work: I have been looking for an electrician to hook up a hot tub and Santana was the first contractor I called (based on favorable reviews on Angie list). Dan did in fact call me back the same day to inquire about the services needed. Unfortunately Dan is booked solid for 3 weeks. I appreciate the return call and if it wasn't for the backlog of work I would have hired him.

Rating CategoryRating out of 5
responsiveness
5.0

Yes, I recommend this pro

Christine R.
01/2014
5.0
electrician
  + -1 more
.
Description of Work: Santana inspected and tested wiring throughout the house and upgraded electrical boxes and devices in a 98-year-old house, so it could be insulated. The company responded quickly, so we could meet a subsidy program deadline). I can't say enough good things about their great people skills and professionalism! We will calling them back in this year for other projects.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Henry C.
01/2014
5.0
electrician
  + -1 more
.
Description of Work: I was pleased with the work completed on electric outlets.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Kevin E.
01/2014
2.0
electrician
  + -1 more
.
Description of Work: Mr Santana was polite and punctual on the phone, made an appt to come to my home to give me a quote. He spec'd out the project, gave me an approximate cost , made some recommendations how I could change a few things. I then had to call him for a quote twice. When I finally reached him he said that the job was too much for him and he didn't want to do it. It was hooking up a hot tub, running some buried cables to the tub and a few exterior outlets. Was very disappointed. He should have told me when he came to my house that it was not something he could do instead of letting me hang. It delayed me getting someone else.

Rating CategoryRating out of 5
professionalism
2.0
responsiveness
4.0
punctuality
4.0

$2,800

Joe A.
12/2013
3.0
electrician
  + -1 more
We did not use them
Description of Work: .

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
3.0


Response from SANTANA ELECTRIC
I did not ever interact with this customer, I have contacted my account rep regarding this false review, please disregard this review, it shall be removed promply.

Kayleigh B.
11/2013
4.0
electrician
  + -1 more
See above
Description of Work: I wanted cable hooked up in the bedroom and a generator installed. They quoted us $1, 675.00 which my husband thought was a little high. We came back with a counter offer, but never heard from him again. I was disappointed because he was EXCELLENT to begin with. He showed up right on time and was so very pleasant to deal with. I just wish I at least heard back to know that they didn't want our offer, but o well.

Rating CategoryRating out of 5
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,675

Response from SANTANA ELECTRIC
I actually did respond right back, apparently it did not go through! This is the first I heard of this, I just wished they would have tried to contact me again...I was actually waiting for her acceptance to schedule the work, sorry this didn't work out!

Contact information

15 Jimmy Ct, Springfield, MA 01104

http://www.santanaelectric.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Electrical,
Lighting,
Ceiling Fans,
Generator,
Rentals - Equipment,
Pool and Spa Service,
Electronic Gadget Repair,
Phone Wiring,
Handyman Services,
Stereo and Home Theater Systems,
Appliance Repair - Small

FAQ

SANTANA ELECTRIC is currently rated 4.9 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

SANTANA ELECTRIC accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
No, SANTANA ELECTRIC does not offer free project estimates.
Yes, SANTANA ELECTRIC offers eco-friendly accreditations.
No, SANTANA ELECTRIC does not offer a senior discount.
Yes, SANTANA ELECTRIC offers emergency services.
No, SANTANA ELECTRIC does not offer warranties.
SANTANA ELECTRIC offers the following services: PORTABLE AND STANDBY GENERATOR SALES AND SERVICES, WHOLE HOUSE SURGE PROTECTORS, TELEPHONE, CABLE, COMPUTER WIRING, UNDER CABINET LIGHTING, RECESSED LIGHTING, POOLS & SPAS, BUCKET TRUCK RENTAL & SERVICE, WHOLE HOUSE AUDIO SYSTEMS, HOME THEATER INSTALLATIONS, CONSULTING SERVICES, PANEL UPGRADES, KNOB & TUBE REMOVAL, OLDER HOME SPECIALIST, ALL TYPES OF REMODEL NEEDS, ADDITIONS, ETC. (OWNER ON ALL JOBS)

Contact information

15 Jimmy Ct, Springfield, MA 01104

http://www.santanaelectric.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM