VERYL'S AUTOMOTIVE SERVICES INC.

Auto Service, Auto Inspections, Auto Tires,

About us

Our company has been family owned since 1947. We employ four full time auto technicians, one full time MA Inspection person, three full time office personnel and two part time office personnel. We use subcontractors for towing and road service. Our facility is AAA approved and is ASE Blue Seal approved. We are dedicated to making the auto repair experience pleasant.

Business highlights

78 years of trusted experience
Emergency Services Offered

Services we offer

Maintenance and repair on foreign, domestic & european cars, light trucks, suvs and fleets. Oil change service, brakes, alignment, tires, batteries, exhaust, emissions/check engine light testing, abs systems, factory services, air bag systems, electrical testing, power window/lock repairs, programing/reflashing, flat repairs, bulb replacement. Vehicle, trailer and DOT Inspections. DOT Inspections require an app.. RV motorhome service and repair, trailer lighting and wheel bearing service.

Services we don't offer

Body/paint work, detailing.

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Discover
MasterCard
Visa

Reviews

4.837 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
95%
4
0%
3
3%
2
0%
1
3%


Rating CategoryRating out of 5
quality
4.9
value
4.5
professionalism
5.0
responsiveness
4.9
punctuality
4.9
Showing 1-25 of 37 reviews

Richard G.
05/2015
3.0
car washes
  + -1 more
The experience I had with the owner was positive and a good experience.
Description of Work: I bought a car wash coupon from Angie's List for Verly's Automotive.

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

$31.5

John A.
05/2015
5.0
auto repair, transmission repair
  + 0 more
They are top notch and have got high ratings on Angie's List. They have been doing my auto services for probably eight or nine years. The staff are great- it is the best mechanic I have ever used. It took four days because they had to find another transmission. They always do a very good job.
Description of Work: For auto service I use Veryl's Automotive Services Inc. They did transmission work for me two weeks ago. I had a rebuilt transmission put in- they replaced it for nothing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sarah B.
10/2014
5.0
auto repair
  + -1 more
They're very professional. Their prices might be slightly higher than average but they've been in business for a very long time. They have a technician there who works with Chryslers for a very long time and my car is a Chrysler. I felt comfortable leaving my car there with them. They're always very honest about the work. If they don't have an answer, they will figure it out. They're upfront about what the job will cost. I would definitely recommend them.
Description of Work: They did the front-end work and they did some instrumental repair on the interior of the car.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$780

Thomas L.
04/2014
5.0
They're good. They're kind of a family operation and they did a fine job.
Description of Work: I used the brakes and service classic cars service of Veryl's Automotive Services Inc. I went there for basic maintenance; annual inspection, C\check the brakes and fix little things that are broken.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Alice N.
02/2014
5.0
auto repair, car tires
  + 0 more
It was more expensive than the cheap place where I had been going before but the quality of work was much higher. I will use them again.
Description of Work: I purchased 4 new tires and had an alignment.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Reed P.
01/2014
5.0
auto repair
  + -1 more
6-month service was very good, as expected, and I chose one of the recommended specialist shops for the transmission work. I was very satisfied.
Description of Work: Along with a planned 6-month service (oil & filter change, check fluids and tires, etc.), they evaluated my automatic transmission which was failing. I was given several useful options, including two outside specialty-shop recommendations, with a variety of prices and warranties. As in the past, I appreciated how Jeff and the staff at Veryl's work hard to perform top-quality service while also keeping the customer's needs and budget in mind.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Madelyn B.
12/2013
5.0
auto repair
  + -1 more
tied up muffler after it had fallen off; sticker passed inspection; checked brakes & linings
Description of Work: fixed muffler, sticker, brakes

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Robert V.
09/2013
5.0
auto repair
  + -1 more
Everything went as expected. I was able to schedule appointment for the next day. Dropped car off first thing in the morning and in a couple of hours they called to say it was done. I have about 1500 miles on the new brakes and they are working as good as when car was new.
Description of Work: Front brakes. New rotors and pads on 2008 Subaru Forester

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$420

Fernando A.
09/2013
5.0
auto repair, car inspections, car tires
  + 1 more
I made an appointment to get some work done on my car. They were very attentive when I arrived first thing in the morning, and made the car hand off very easy. They walked me through some options for the services I wanted to get done, and they gave me prices for it all. I left it there, and took off for work. They were able to complete the work, and it was ready for pick up when I got out of work. That's about all I can ask for out of a mechanic. Would definitely use them again.
Description of Work: Tires, transmission flush, and oil change.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Stephenie L.
09/2013
5.0
auto repair
  + -1 more
I have been using Veryl's for years, ever since moving to South Hadley. They are amazing, very honest, very easy to deal with. Never a problem to get an appointment, and never any pressure to perform work that isn't necessary. They will work with you and explain all options.
Description of Work: This particular appointment was for a broken A/C, however I have been bringing my cars there general maintenance for years.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Alexander R.
09/2013
5.0
auto repair
  + -1 more
The work went well and as scheduled. It actually took more work than they expected but they kept the price at what they originally quoted. Very good experience.
Description of Work: Replaced rear u-joint. Replaced rear brake line and hose.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$416.37

Gary M.
09/2013
5.0
auto repair
  + -1 more
Six months prior I got a flashing check engine light. Seeing the possible causes, I had to save for six months because I only receive Social Security Disability. I joined Angie's specifically to find a new garage that would be honest and not find problems that do not exist as the dealer that I had been going to had done. Thanks to Angie's I was able to find Veryl's. I sent an email (after hours) and explained my situation.I couldn't believe that Jeff replied within a couple of hours that night! Right away I knew I had found the right guys. I had owned my own business for thirty years before becoming disabled and knew what it takes to succeed. The next day they had found the problem, sent me an estimate and would start the repair the next day. I thought it would probably be done the next week sometime but they had it done the next day! I probably should have known.And this goes without saying, it was done correctly. I also needed a new battery and Jeff was able to find that I still had some warranty coverage on it and did pro-rate it. As if all this weren't enough,it was actually under the estimate. Now that was a first for me. Anyone that's reading this looking for a great place to go, stop looking and give Veryl's a call. I'm exactly 3 miles to their front door. If it was 100, I'm still going. Thanks Jeff
Description of Work: Install a new ignition coil and new battery.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$410

Paola F.
09/2013
5.0
auto repair, car inspections, car tires
  + 1 more
you go in according to your appointment , they call you with an estimate and the work is always done when they say it would be. Never sloppy, always clear also very willing to explain when needing a substitution which parts should be new and originals, which can be of a generic brand and which used. The shop is incredibly clean and if you have an oil change you can wait there.
Description of Work: Veryl has maintained my BMW and Toyota truck for the last five years and my cars have been preforming great. The BMW is a 2003 the truck a 2001. I have to drive to new york every week. At the beginning of summer I had a lot of work to be done on the BMW: one bolt joint, breaks, oil change and replace the mechanism in the tank for the gas gage they were able to do everything in one day and very well. Notice that the bass gage part was expensive and was one of those parts that has to be new but often they work with me to find used cheeper parts like when I bent the rim of on tire. They area incredibly competent and calm.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

sandeep S.
09/2013
1.0
auto repair
  + -1 more
I got charged a lot for an oil change!! My car is a toyota corolla Le 2009. I also got an estimate for new brakes and tires but didn't go here cause they were asking $236.83 more then the other auto shop.
Description of Work: oil change

Rating CategoryRating out of 5
quality
3.0
value
1.0
professionalism
4.0
responsiveness
3.0
punctuality
3.0

$59

Response from VERYL'S AUTOMOTIVE SERVICES INC.
This service was performed 11/13/12, the reviewer did not specify when service was complete. Here at Veryl's we are dedicated to providing quality products and service. We use a top quality motor oil to avoid sludge build-up. We perform a preventive maintenance inspection including testing the coolant freeze point before winter and a battery test with every oil change service. The estimate for factory equivalent pads/rotors and tires that were rated for 60,000 miles. The set of tires also came with a no-charge tire rotation for the life of the tires. To have estimated this for a lower cost would mean lower quality products that may not last as long. This is how our shop has done things since my grandfather (Veryl) opened in 1947. Jeffrey Poirier

JoAnn B.
04/2013
5.0
auto repair, car inspections
  + 0 more
I drove in for inspection, and waited in the comfy Customer Lounge for the inspection service to be completed. (I was the first of the day; experienced no waiting) I was advised that my tires did not pass inspection. I failed inspection. I left and shopped around for tires, and found that their prices were very reasonable, so I returned and bought tires, and had them installed. Within a week, I received the customary thank you note from the company for my business.
Description of Work: Veryl's is a family business. I have been going for years. This time I went in for my annual inspection. I was not aware that all my tires were dangerously worn (which explains the shimmy!). The team is professional and empathetic. The service is efficient. If I need a ride to/from my house, 'mom' or 'dad' will provide a courtesy shuttle. In the past, over time, they have fixed my axles, brakes, shocks.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Eric W.
03/2013
5.0
auto repair
  + -1 more
Didn't get the promised car wash as part of the package...otherwise, it was great. Prompt, professional, nice people. Picked me up and dropped me off. Would use again!
Description of Work: Got a sticker and their deluxe oil change. Also had battery replaced when it wouldnt pass inspection.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from VERYL'S AUTOMOTIVE SERVICES INC.
Sorry [member name removed], it was an oversight on our part. The free car wash will be mailled to you today. Denis Poirier

Thomas L.
03/2013
5.0
auto repair
  + -1 more
They are very friendly. I feel comfortable using them. They are really nice people. I am very pleased with them. I take my car there and they give me feedback. They don’t push services that I don’t need. They do a good job.
Description of Work: I used Veryl’s Automotive Services Inc for an oil change and safety inspection.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$40

Susan M.
08/2012
5.0
auto repair
  + -1 more
It went very well, they have always helped me with very small yet troublesome problems with my car.
Description of Work: check engine light was on in car, they figured out problem and turned it off

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$56

Peter P.
06/2012
5.0
auto repair
  + -1 more
I bought a new hub/bearing assem. and rented a puller. After putting the car on jack stands and removing the wheel and brake caliper and rotor, I hooked up the bearing puller and pulled out the bearing. Well not all of it, the bearing was so rusted and stuck, only the inner race came off.After much hammering and #%*@%$ I saw that I was in over my head. I checked out Angie's list and called Veryl's in South Hadley. I spoke to Jeff, he said to get the car to them and they would fix it. He also said that Intercity Towing would be able to get the car to them.(the car had only 3 wheels).Intercity picked the car up Wednesday night and took it to Veryl's. I spoke with Jeff Thursday afternoon, the car was back together and waiting for 1 new bolt. Because of my work, I couldn't pick it up untill Monday. They had to take the rear knuckle off and heat it up to hammer out the old bearing. Then put back the whole knuckle e-brake shoes and springs,rotor,caliper,brake cable, hub sensor and wheel.I'm very pleased with the fast service, and the price.
Description of Work: Replace the rear hub/bearing assem. on my 2008 Subaru.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

John P.
05/2012
5.0
auto repair, car tires
  + 0 more
They did the work in a tight time frame. They were able to work me in to get the appointment because I needed it done immediate. I have used them for many other services for my car. They are always professional, considerate, responsive, when they say the car will be ready it is always ready, and when they give me an estimate they are always right around the price they quoted me. They always send me a thank you card once we have used them. They have just been excellent.
Description of Work: They mounted and balanced two new tires.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$260

Casey D.
05/2012
5.0
auto repair
  + -1 more
I've been using them for several years. The prices are fair. They do excellent work. They are friendly and punctual. I've never had to go back. They have never given me a quote they didn't go under. They have never had to redo a job they did in the first place.
Description of Work: I use Veryl's for auto service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Thomas L.
03/2012
5.0
auto repair
  + -1 more
I'm very pleased with them. They were good.
Description of Work: They did routine maintenance.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Christopher C.
03/2011
5.0
auto repair
  + -1 more
I read the glowing reviews of Veryl's on Angie's List and decided to go there. They're great. Honest, fast, a really really nice waiting room--what's not to like? My highest recommendation.
Description of Work: Oil change and lube plus an inspection for a new sticker

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Jennifer T.
01/2011
5.0
auto repair, car inspections
  + 0 more
We have been bringing our cars to Veryl's since we moved here 6 years ago. They do a fine job of routine maintenance. They've also come through for us for a few emergencies-- each time they were willing to help as quickly as possible, and seem honest and fair with their pricing. They are always very professional on the phone, and their waiting room is clean and comfortable.
Description of Work: We've used Veryl's for the past 6 years, for both basic service and repairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Reed P.
11/2010
5.0
auto repair, car inspections
  + 0 more
I was very pleased with their service, professionalism and friendly attitude. The waiting room is clean, quiet and comfortable, too. Recommended.
Description of Work: Veryl's inspected a used car prior to my purchasing it and made some needed repairs afterwards.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400
    • 1(current)
    • 2

Contact information

644 NEWTON ST, South Hadley, MA 01075

www.verylsautomotive.com

Service hours

Sunday:
Closed
Monday:
7:00 AM - 5:00 PM
Tuesday:
7:00 AM - 5:00 PM
Wednesday:
7:00 AM - 5:00 PM
Thursday:
7:00 AM - 5:00 PM
Friday:
7:00 AM - 5:00 PM
Saturday:
Closed

Licensing

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Auto Service,
Auto Inspections,
Auto Tires,
Car Washes,
Auto Transmission,
RV Sales & Service,
Natural Gas Lines,
Auto Radiators,
Lighting,
Heating and Air Conditioning,
Glass and Mirrors,
Electrical

FAQ

VERYL'S AUTOMOTIVE SERVICES INC. is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 7:00 AM - 5:00 PM

Tuesday: 7:00 AM - 5:00 PM

Wednesday: 7:00 AM - 5:00 PM

Thursday: 7:00 AM - 5:00 PM

Friday: 7:00 AM - 5:00 PM

Saturday: Closed

VERYL'S AUTOMOTIVE SERVICES INC. accepts the following forms of payment: American Express,Discover,MasterCard,Visa
No, VERYL'S AUTOMOTIVE SERVICES INC. does not offer free project estimates.
Yes, VERYL'S AUTOMOTIVE SERVICES INC. offers eco-friendly accreditations.
No, VERYL'S AUTOMOTIVE SERVICES INC. does not offer a senior discount.
Yes, VERYL'S AUTOMOTIVE SERVICES INC. offers emergency services.
Yes, VERYL'S AUTOMOTIVE SERVICES INC. offers warranties.
VERYL'S AUTOMOTIVE SERVICES INC. offers the following services: Maintenance and repair on foreign, domestic & european cars, light trucks, suvs and fleets. Oil change service, brakes, alignment, tires, batteries, exhaust, emissions/check engine light testing, abs systems, factory services, air bag systems, electrical testing, power window/lock repairs, programing/reflashing, flat repairs, bulb replacement. Vehicle, trailer and DOT Inspections. DOT Inspections require an app.. RV motorhome service and repair, trailer lighting and wheel bearing service.
Body/paint work, detailing.

Contact information

644 NEWTON ST, South Hadley, MA 01075

www.verylsautomotive.com

Service hours

Sunday:
Closed
Monday:
7:00 AM - 5:00 PM
Tuesday:
7:00 AM - 5:00 PM
Wednesday:
7:00 AM - 5:00 PM
Thursday:
7:00 AM - 5:00 PM
Friday:
7:00 AM - 5:00 PM
Saturday:
Closed