VERYL'S AUTOMOTIVE SERVICES INC.

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The experience I had with the owner was positive and a good experience.

They are top notch and have got high ratings on Angie's List. They have been doing my auto services for probably eight or nine years. The staff are great- it is the best mechanic I have ever used. It took four days because they had to find another transmission. They always do a very good job.

They're very professional. Their prices might be slightly higher than average but they've been in business for a very long time. They have a technician there who works with Chryslers for a very long time and my car is a Chrysler. I felt comfortable leaving my car there with them. They're always very honest about the work. If they don't have an answer, they will figure it out. They're upfront about what the job will cost. I would definitely recommend them.

They're good.  They're kind of a family operation and they did a fine job.

It was more expensive than the cheap place where I had been going before but the quality of work was much higher.  I will use them again.

6-month service was very good, as expected, and I chose one of the recommended specialist shops for the transmission work. I was very satisfied.

tied up muffler after it had fallen off; sticker passed inspection; checked brakes & linings

Everything went as expected. I was able to schedule appointment for the next day. Dropped car off first thing in the morning and in a couple of hours they called to say it was done. I have about 1500 miles on the new brakes and they are working as good as when car was new.

I made an appointment to get some work done on my car.  They were very attentive when I arrived first thing in the morning, and made the car hand off very easy.  They walked me through some options for the services I wanted to get done, and they gave me prices for it all.  I left it there, and took off for work.  They were able to complete the work, and it was ready for pick up when I got out of work.  That's about all I can ask for out of a mechanic.  Would definitely use them again.

I have been using Veryl's for years, ever since moving to South Hadley. 
They are amazing, very honest, very easy to deal with.  Never a problem to get an appointment, and never any pressure to perform work that isn't necessary.  They will work with you and explain all options. 

The work went well and as scheduled. It actually took more work than they expected but they kept the price at what they originally quoted. Very good experience.

Six months prior I got a flashing check engine light. Seeing the possible causes, I had to save for six months because I only receive Social Security Disability. I joined Angie's specifically to find a new garage that would be honest and not find problems that do not exist as the dealer that I had been going to had done. Thanks to Angie's I was able to find Veryl's. I sent an email (after hours) and explained my situation.I couldn't believe that Jeff replied within a couple of hours that night! Right away I knew I had found the right guys. I had owned my own business for thirty years before becoming disabled and knew what it takes to succeed. The next day they had found the problem, sent me an estimate and would start the repair the next day. I thought it would probably be done the next week sometime but they had it done the next day! I probably should have known.And this goes without saying, it was done correctly. I also needed a new battery and Jeff was able to find that I still had some warranty coverage on it and did pro-rate it. As if all this weren't enough,it was actually under the estimate. Now that was a first for me. Anyone that's reading this looking for a great place to go, stop looking and give Veryl's a call. I'm exactly 3 miles to their front door. If it was 100, I'm still going. Thanks Jeff

you go in according to your appointment , they call you with an estimate and the work is always done when they say it would be.
Never sloppy, always clear also very willing to explain when needing a substitution which parts should be new and originals, which can be of a generic brand and which used.
The shop is incredibly clean and if you have an oil change you can wait there.

I got charged a lot for an oil change!! My car is a toyota corolla Le 2009. I also got an estimate for new brakes and tires but didn't go here cause they were asking $236.83 more then the other auto shop.

I drove in for inspection, and waited in the comfy Customer Lounge for the inspection service to be completed.
(I was the first of the day; experienced no waiting)
I was advised that my tires did not pass inspection.  I failed inspection.
I left and shopped around for tires, and found that their prices were very reasonable, so I returned and bought tires, and had them installed.
Within a week, I received the customary thank you note from the company for my business.

Didn't get the promised car wash as part of the package...otherwise, it was great.
Prompt, professional, nice people. Picked me up and dropped me off. Would use again!

They are very friendly.  I feel comfortable using them.  They are really nice people.  I am very pleased with them.  I take my car there and they give me feedback.  They don’t push services that I don’t need.  They do a good job.

It went very well, they have always helped me with very small yet troublesome problems with my car.

I bought a new hub/bearing assem. and rented a puller. After putting the car on jack stands and removing the wheel and brake caliper and rotor, I hooked up the bearing puller and pulled out the bearing. Well not all of it, the bearing was so rusted and stuck, only the inner race came off.After much hammering and #%*@%$ I saw that I was in over my head. I checked out Angie's list and called Veryl's in South Hadley. I spoke to Jeff, he said to get the car to them and they would fix it. He also said that Intercity Towing would be able to get the car to them.(the car had only 3 wheels).Intercity picked the car up Wednesday night and took it to Veryl's. I spoke with Jeff Thursday afternoon, the car was back together and waiting for 1 new bolt. Because of my work, I couldn't pick it up untill Monday. They had to take the rear knuckle off and heat it up to hammer out the old bearing. Then put back the whole knuckle e-brake shoes and springs,rotor,caliper,brake cable, hub sensor and wheel.I'm very pleased with the fast service, and the price.

They did the work in a tight time frame.  They were able to work me in to get the appointment because I needed it done immediate.  I have used them for many other services for my car.  They are always professional, considerate, responsive, when they say the car will be ready it is always ready, and when they give me an estimate they are always right around the price they quoted me.  They always send me a thank you card once we have used them.  They have just been excellent.