Appliance Guy of Cape Cod is a locally owned and operated appliance repair service serving all of Cape Cod from Provincetown to Bourne. We uphold a standard of integrity bound by fairness, honesty, and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customer’s interests and make their concerns the basis of our business. Please give us a call today!
I just thought that the cost of service was way too high. The lid switch in the washing machine went bad. They charged $42 for it. You can get it on line for about $28. But that was not the killer. There were also two other charges, taxes, etc., for a total cost of $209.50+ . the job took all of 20 minutes, that's about $600/hr.
Rating Category
Rating out of 5
quality
4.5
value
1.0
responsiveness
4.0
Walt N.
04/2016
5.0
I hired the Appliance Guys of Cape Cod to install a new microwave oven and gas range. Good communication between their office and me enabled their schedule for installation to be met during the time agreed upon. Installers were very professional throughout the installation. The team of two were courteous and friendly. I would strongly recommend the Appliance Guy of Cape Cod.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
hadi s.
04/2016
5.0
the two gentlemen that came were very prompt, courteous and professional. I would recommend them and will use them again. I had a dryer repaired. he went right to work, had the replacement parts in the car and did a fine job.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Heddy K.
04/2016
4.0
They were very courteous, very reasonable and on time! Customer service couldn't be more helpful. The motor on my dryer went and we decided to have them fix it because it would be cheaper than buying a new one.
Rating Category
Rating out of 5
quality
4.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
Sean H.
04/2016
4.0
He did a great job of repairing the dishwasher (actually he just cleaned out the disposal trap that had clogged with junk over the years). My only concern would be the amount he charged for the service he provided.
Rating Category
Rating out of 5
quality
5.0
value
3.0
responsiveness
4.5
Yes, I recommend this pro
marjorie f.
04/2016
5.0
Fast polite reliable and honest..
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Susan M.
04/2016
5.0
He was prompt very professional and reasonably priced. I called another appliance service and they wanted to charge $95.00!to walk through the door and said it would NOT apply it to whatever work needed to be done. He charged $85.00 to come in but he DID apply that money to the balance and that was a one if the reasons I chose him. He was excellent and I'm glad I did. I would highly recommend him.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
toni h.
04/2016
4.0
He showed up on time and made it so we could use the stove until the part comes in.
Rating Category
Rating out of 5
quality
4.5
value
4.5
responsiveness
4.5
Yes, I recommend this pro
Harriet K.
04/2016
5.0
He responded the same day, on time, seemed very knowledgeable, and was very pleasant.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Vincent S.
04/2016
2.0
No follow up. They turned the water off to the frig. Charged us $95.00 and said the would call on 4/3. They did not. Today, 4/7 they have still not called.
Rating Category
Rating out of 5
quality
2.0
value
2.0
responsiveness
2.0
Robert K.
04/2016
5.0
Well pleased with refrigerator repair. Technician had a replacement part in the truck and installed it promptly.
Rating Category
Rating out of 5
quality
5.0
value
4.5
responsiveness
5.0
Yes, I recommend this pro
susan b.
04/2016
5.0
My husband and I are so pleased! They did a great job repairing my Maytag refrigerator that continued to leak even after I had a Maytag repairman work on it. So, to finally have it fixed correctly, is a big relief. They came right away and on time. They gave an accurate estimate of what the repair would cost, and had all the parts needed to do the repair that day. They were professional, and left the place cleaner than when they arrived. I would hire them again.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Rebecca H.
04/2016
5.0
I went online to make an appt. Company called first thing in the morning to confirm. Repairman showed up on time. Examined refrigerator and explained the problem; then ordered the part. Called the next day to say the part was in and he would be there the next morning. Showed up on time. Replaced the part. Everything working like a charm. Repairman was friendly and professional.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Ginny Q.
04/2016
5.0
Every helpful and knowledgeable . Went on line and was called within 1/2hr. Like the fact that they give a very generous 90 guarantee on products and work. Will definitely call them again.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
kevin r.
04/2016
5.0
prompt, professional and customer service driven
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Doug K.
04/2016
5.0
Small "GUY" less than 5 years in business, well established and REASONABLE prices prompt service !
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
BRYAN H.
04/2016
5.0
Prompt. Knew what he was doing. Fixed problem.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Jeff M.
04/2016
4.0
Called me almost as soon as I finished the request online, and arranged to come by the same day, which was outstanding. Overall things went very well.
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
Maureen W.
04/2016
5.0
I needed my dishwasher installed.They came quickly and did the job...even though it was a weekend.
Rating Category
Rating out of 5
quality
4.5
value
5.0
responsiveness
4.5
Yes, I recommend this pro
Chad E.
04/2016
4.0
very professional, would definitely use them again
Rating Category
Rating out of 5
quality
4.0
value
4.0
responsiveness
4.0
Yes, I recommend this pro
Betsey W.
04/2016
5.0
Prompt and curteous. He worked around my schedule to get the work done.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Larry A.
04/2016
5.0
He was prompt, courteous, and professional. I would recommend him and will use him again.