Find top-rated Pros in your area

Enter a zip code and get matched to businesses near you.

Clean Joe

Carpet Cleaning, Oriental Rug Cleaning, House Cleaning,

About us

Hi everyone my name is Josef Koch better known to you all as CLEAN JOE. I hope that you are impressed with our Website, but if not our customer service and qualifications will win you over. Did you know that I have more certifications than anyone in New England?! All of our Equipment is top notch, we are always on our toes when it comes to newer and better things out there. Here at CLEAN JOE we like getting things done right, with that in mind we will never take on a job that cannot be done correctly and up to code. We cannot and will not risk the health our customers or our reputation. A great thing about CLEAN JOE is that we are a family owned business. We know that when things are not familiar they can get confusing and sometimes scary, by putting ourselves in your shoes we see things from a customer's standpoint. Clean Joe is always available to answer any of your questions about various things. This is our job to help you understand Insurance, which is a world all in its self. We will run you through the step by step process and get the job rolling for you. I bet you didn't know that CLEAN JOE has been around since 1983, not as CLEAN JOE but as Josef's Cleaning that started our beginning by my father. One more name change came after this which was Joseph and Son, you can all guess who the son was (ME) CLEAN JOE himself! In 2009 that is when CLEANJOE the company was born. What a memorable day that was in my family! Now in 2014 we have come a long way, from Billboards to our very bright orange wrapped trucks, you can't miss us! We are expanding every day and building in every way possible. I hope to make my Parents proud as they came here from Slovakia and Italy with the search of living the American Dream. Always telling me that you can do anything you put your mind to.

Business highlights

42 years of trusted experience
Emergency Services Offered

Services we offer

Residential & Commercial, Flood & Fire Restoration, Mold Remediation. Residential & Commercial Office Cleaning, Home, Oriental Rugs, Leather, Tile, Carpet, Upholstery, Steam Cleaning, Tile & Grout Cleaning.

Services we don't offer

N/a

Amenities

Free Estimates
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Reviews

4.644 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
70%
4
16%
3
5%
2
2%
1
7%


Rating CategoryRating out of 5
quality
4.7
value
4.3
professionalism
4.8
responsiveness
4.8
punctuality
4.8
Showing 26-44 of 44 reviews

Phillip L.
05/2016
4.0
unknown
Description of Work: I had trouble getting call backs. It appeared to be one hand didn't know what the other was doing. They were super competent at diagnoses of how much water damage we had, and they provided equipment to thoroughly dry us out. I thought the price was high, and the insurance adjuster did too. They were nice enough to knock $200 off the $2,500 since my wife and I moved all of the furniture out of the room for them.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0


Cynthia K.
03/2016
5.0
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Timothy L.
03/2016
1.0
unknown

Rating CategoryRating out of 5
responsiveness
1.0
punctuality
1.0


Eileen W.
02/2016
5.0
carpet cleaners
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$199

ROBERT W.
01/2016
4.0
.
Description of Work: .

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
3.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Douglas B.
11/2015
5.0
house cleaning
  + -1 more
unknown
Description of Work: Major final house clean before sale. Very thorough and friendly.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$1,100

Kerry M.
10/2015
2.0
air duct cleaning
  + -1 more
unknown
Description of Work: I made an appointment for them to do an air quality test. They told me it was free so I was immediately suspicious. They came with no equipment and did absolutely nothing. He just looked around my basement and said it was wet and there was "probably mold". It was a waste of my time off from work. They did not give me correct information over the phone about what the service was that they were providing.

Rating CategoryRating out of 5
quality
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Response from Clean Joe
Hi [Member name removed], I apologize if you were not informed over the phone properly may be there was a misunderstanding .When performing this service a tech is sent out to assess the problem and go from there. We would have no need to bring equipment on arrival of doing free estimates. If you wanted further information that is when we would do more testing. I wish we could have resolved this sooner as it has been almost a year since the free estimate has taken place.If there is anything we can do to help you or answer any questions please feel free to call us at the office. Our Apologies Clean Joe LLC

John B.
10/2015
5.0
oriental rug cleaning
  + -1 more
unknown
Description of Work: Showed up. Cleaned entire basement. They were very flexible with doing the space. It didn't exactly conform to the deal we bought. Very nice to deal with on the phone and when they showed up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Michele O.
10/2015
5.0
oriental rug cleaning
  + -1 more
unknown
Description of Work: We had someone come before Joe to clean our rugs. When he got there he was honest about what to expect but when I came home I could not have been happier. We have 2 dogs and 2 cats so I was looking for someone experienced with pat stains. Well, we found our man!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Roseanne W.
10/2015
5.0
oriental rug cleaning
  + -1 more
unknown
Description of Work: Cleaned a sofa a chair quickly and efficiently. They did a very nice job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

William M.
09/2015
5.0
unknown
Description of Work: Excellent

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

CynthiaC D.
09/2015
5.0
unknown
Description of Work: Joe cleaned three carpets upstairs and a family room in the basement. I would highly recommend this company. The person who performed the service was excellent. Many thanks to Joe.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$199

Sun W.
05/2015
5.0
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Robert M.
04/2015
5.0
unknown
Description of Work: They basically, removed the rug, drilled holes where normally a base board would be on the one wall that could have potential wicking of water. They left an industrial sized dehumidifier which ran day and night for 3 days before taking it away and sent the bill straight to the insurance company.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sarah G.
01/2015
4.0
oriental rug cleaning, upholstery cleaning
  + 0 more
unknown
Description of Work: Cleaned carpets- left Water around the carpet on the wood on the stairs- they don't move furniture- which I knew in advance -but is a problem as I am not able to move the furniture myself so the cleaning was done around the furniture not a thorough job underneath/

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$225

Rebecca G.
10/2014
5.0
carpet cleaners, upholstery cleaning, oriental rug cleaning
  + 1 more
unknown
Description of Work: He cleaned a mid century modern chair that was very old and delicate (and valuable). The chair was very, very dirty and stained. He got out the worst of it, which is all that could be expected. He came with a big truck that had state of the art equipment on it. Very personable and professional. I recommend him.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Michael B.
10/2014
5.0
carpet cleaners
  + -1 more
It went well!
Description of Work: Bought a house with a lot of carpet! Planning on ripping it all out once we start the renovation, but until then - needed it cleaned and ready for our move-in.. They did a great job, a little pricey but they came in a timely manner, were extremely professional and did the job we asked.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

kelli S.
04/2014
5.0
carpet cleaners, upholstery cleaning, oriental rug cleaning
  + 1 more
Clean Joe gave me unbelievable service, after my house was flooded from a broken pipe, I didn't even know the first thing to do with recovering what I lost which was basically my whole one floor home. Clean Joe was very helpful in giving me the steps to go through with the insurance and even spoke one on one with the insurance agent for me. Clean Joe came right in and immediately started work on recovering my home. They first started by taking pictures and explaining what they were going to do. They packed out all my personal belongings that could be saved and made sure I was reimbursed for my belongings that were ruined by flood.Then they started the drying process and the making sure I was aware of the construction that would be going on to make sure no further problems arose, like mold etc. The whole process was simpler than what I thought . I never felt more at ease! I would recommend CLEAN JOE to any one!!!!!!!!!!
Description of Work: Provided emergency services for my condo that was flooded. The services provided went from cleaning my upholstery of my chairs to cleaning my very expensive leather couches. They also cleaned all carpets including my oriental rugs that were passed down to me. They made sure that all hard wood floors were cleaned and dried out in order to prevent future damage from happening like mold.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$24,000

RICHARD C.
03/2011
4.0
carpet cleaners
  + -1 more
They did a very good job cleaning, and moved some of the furniture, though not all. They were a little sloppy with the application of the scotch guard and got some on the legs of the dining room table.
Description of Work: Had entire house's (minus one room) carpets cleaned. Area included LR, DN, 3 BDRMS, Family room, hallway, stairs. Steam cleaning, and scotchguard.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300
    • 1
    • 2(current)

Contact information

390 Lincoln Ave, Saugus, MA 01906

www.cleanjoe.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
10:00 AM - 2:00 PM

Licensing

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Oriental Rug Cleaning,
House Cleaning,
Upholstery Cleaning,
Plumbing,
Floor Cleaning and Waxing,
Air Duct Cleaning,
Biohazard Remediation,
Mold Testing & Remediation,
Pressure Washing,
Window Cleaning,
Water & Smoke Damage

FAQ

Clean Joe is currently rated 4.6 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: 10:00 AM - 2:00 PM

Clean Joe accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, Clean Joe offers free project estimates.
No, Clean Joe does not offer eco-friendly accreditations.
No, Clean Joe does not offer a senior discount.
Yes, Clean Joe offers emergency services.
No, Clean Joe does not offer warranties.
Clean Joe offers the following services: Residential & Commercial, Flood & Fire Restoration, Mold Remediation. Residential & Commercial Office Cleaning, Home, Oriental Rugs, Leather, Tile, Carpet, Upholstery, Steam Cleaning, Tile & Grout Cleaning.
N/a

Contact information

390 Lincoln Ave, Saugus, MA 01906

www.cleanjoe.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
10:00 AM - 2:00 PM