About us
Hi everyone my name is Josef Koch better known to you all as CLEAN JOE. I hope that you are impressed with our Website, but if not our customer service and qualifications will win you over. Did you know that I have more certifications than anyone in New England?! All of our Equipment is top notch, we are always on our toes when it comes to newer and better things out there. Here at CLEAN JOE we like getting things done right, with that in mind we will never take on a job that cannot be done correctly and up to code. We cannot and will not risk the health our customers or our reputation. A great thing about CLEAN JOE is that we are a family owned business. We know that when things are not familiar they can get confusing and sometimes scary, by putting ourselves in your shoes we see things from a customer's standpoint. Clean Joe is always available to answer any of your questions about various things. This is our job to help you understand Insurance, which is a world all in its self. We will run you through the step by step process and get the job rolling for you. I bet you didn't know that CLEAN JOE has been around since 1983, not as CLEAN JOE but as Josef's Cleaning that started our beginning by my father. One more name change came after this which was Joseph and Son, you can all guess who the son was (ME) CLEAN JOE himself! In 2009 that is when CLEANJOE the company was born. What a memorable day that was in my family! Now in 2014 we have come a long way, from Billboards to our very bright orange wrapped trucks, you can't miss us! We are expanding every day and building in every way possible. I hope to make my Parents proud as they came here from Slovakia and Italy with the search of living the American Dream. Always telling me that you can do anything you put your mind to.
Business highlights
Services we offer
Carpet, Flood & Fire Restoration, Home, Leather, Mold Remediation. Residential & Commercial Office Cleaning, Oriental Rugs, Residential & Commercial, Steam Cleaning, Tile, Tile & Grout Cleaning., Upholstery
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 78% | ||
| 18% | ||
| 3% | ||
| 0% | ||
| 3% |
Thank you Joe!
The only problem I had with the encounter was that immediately on arrival I was told that any stain removal would require "deeper" cleaning or scrubbing which would cost $ 9.00 extra per carpet area. The same for sanitizing. Normally that kind of cleaning is included in the price given, unless a carpet is extremely soiled or stained which was not the case. Also in the original offer "protection" of the carpets was included in the price. I declined the offer for the extra charge (except for one carpet) and asked for just a good normal cleaning. But I was repeatedly asked to reconsider and pay the extra charge for several other carpets. I again declined and in the event I think the job was well executed without the extras.
Had it not been for this extra haggling and pressure to pay more the whole encounter would have been positive because I was satisfied with the work. But because of this I will not be able to use this service again.
"Hi [Member Name Removed], I am Glad you were happy with your services! I apologize for the schedule being deferred because of emergency flood call. Unfortunately we never know when they will be called in and rarely will affect our carpet division unless extremely large in size. For pricing we try to explain over the phone that any extra services in addition to Angie's list special will be an added cost. Our Apologies Clean Joe LLC"
Insurance paid for it so that was nice. Therefore I do not know offhand how much it cost but the work itself was top notch.
Carpet had not been cleaned in 20 years. Cleaner did a very thorough job: two complete passes including runner on stairs, plus extra work on spots. Carpets look much better.
Licensing
State Contractor License Requirements
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