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All Gas Heating & Cooling Inc

Heating and Air Conditioning

About us

Full Service HVAC company.

Business highlights

25 years of trusted experience
Emergency Services Offered

Services we offer

Heating & air conditioning - design, maintenance & installation.

Services we don't offer

Appliances

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Reviews

5.020 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
95%
4
0%
3
0%
2
0%
1
5%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
5.0
responsiveness
4.9
punctuality
5.0
Showing 1-20 of 20 reviews

Ilse H F.
08/2017
5.0
heating & air conditioning/hvac
  + -1 more
The work was completed in record time and sooner than anticipated. System is only 1 week old at this writing so I cannot comment on efficiency, durability, etc., but it appears to be operating just fine. Concerned about price, I decided to get several estimates before proceeding. What I found was that the estimate by All Gas was neither the lowest nor the highest, and given my high regard for Chris, I decided to go with All Gas. Based on past and present experience, I have found him to be extremely knowledgeable, reliable, and trustworthy and would not hesitate to recommend him to others.
Description of Work: Replacement of home air conditioning system.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

George A.
07/2017
5.0
heating & air conditioning/hvac
  + -1 more
Good, very professional and honest. I would recommend him to anyone.
Description of Work: Boiler tune up

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$128.19

Rick C.
11/2016
1.0
heating & air conditioning/hvac
  + -1 more
The initial diagnosis was timely and Chris stated that we had corrosion and needed parts. We waited 10 days and had heard nothing so called back to get an update at which time we were told that there was no update because Kimberly did not have any paperwork on our visit. Kimberly was very rude. I called back the next day to see if there was an update and we were told to check back again. I called back the next day and left a message with a receptionist. I then got a call back from Chris who said we were ****** and hung up. I will make it a point to tell everyone to avoid All Gas - worst professionalism I have ever experienced.
Description of Work: Needed maintenance and repair of our furnace

Rating CategoryRating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0


Response from All Gas Heating & Cooling Inc
Mr. [Member Name Removed], I am terribly sorry that you feel you have had a bad experience with us. It is always are goal to learn from these experiences. The original call was too much heat in one zone. At the time of the original service call (which you were never billed for) Chris found that another company had serviced your system and that they had installed antifreeze which had become corrosive thus causing one zone to be "stuck" open. He indicated you were informed that materials needed to be ordered and Chris told your wife that we would call her back when we were available to return and make the repairs. It was during this time that we had our first REAL cold snap and we, like most HVAC companies were out straight on emergency calls and thus had to rework our schedule and prioritize not only existing calls but follow up calls, as you were experiencing too much heat this call was moved down the schedule. This is when you and your wife began calling the office daily. As I had mentioned during these initial calls from you, I didn't have your ticket I didn't know what needed to be ordered or if in fact it had been ordered, that I needed to speak with Chris. The day you call from your work was one of the busiest days and I admit I am human, I was overwhelmed with calls and I was short with you for this I do apologize. When Chris called you back he advised that we unfortunately were not able to get back to make the repairs and that he suggested contacting the contractor who had been servicing the boiler and had installed the antifreeze. At that point you became upset and Chris concluded the conversation. We wish you the best of luck in the upcoming year and thank you for your past patronage with our company.

Paul N.
10/2016
5.0
heating & air conditioning/hvac
  + -1 more
During the quotation phase Kimberly and Chris were very pleasant, professional, responsive and knowledgeable. They answered all my (many) questions. When Chris and team came to do the work they were punctual and worked diligently to complete the install in a timely manner. The quality and neatness of the install is very evident. I would definitely hire them again.
Description of Work: Replaced existing furnace, a/c and water heater. Converted from oil to natural gas. Installed upstairs air return.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jim R.
06/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: All Gas replaced my 16 year old 75 gallon hot water heater with a tankless Rinnai, model RUR98i. The job was completed in a day, professionally and on time. There was a minor water hammer problem that cropped up after the job was done - All Gas promptly returned and took care of the issue. All Gas also informed me of a rebate and tax credit associated with the installation and provided me with the proper forms to take apply for them. I would strongly recommend All Gas to anyone with heating or cooling needs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,700

Ellen H.
06/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Edward C.
07/2015
5.0
heating & air conditioning/hvac
  + -1 more
Chris was very professional, prompt, and knowledgable. He fixed the problem and showed me exactly what he did. I think the price was reasonable and well worth it. AC working before he left.
Description of Work: AC not working properly. He fixed the problem within 1/2 hour.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Steve Z.
05/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: I just had new flooring installed in my finished basement and discovered the pressure regulator valve on my gas-fired forced hot water heating system had started leaking. Fearing an imminent disaster looming, I placed a pleading call to All Gas to see if they could repair my boiler that day. They agreed to help me out, told me they would be there that afternoon, and would give me a call before they came - all of which they did. Once there, they spotted several other components that I agreed appeared to be on the edge of failure on my 20+ year old system, and had them all replaced in record time. I was really amazed at Chris and Jerry's skill and efficiency, and appreciated that they took extra care to not damage my new floor. Once they thought they were finished, they looked over the unit carefully and discovered a tee had started leaking after the repair, which they then took an extra half hour to replace, and did so free of charge. Knocked my socks off to say the least, these guys are getting my heating system maintenance contract for sure!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Response from All Gas Heating & Cooling Inc
[Member name removed], Thank you so very much for your comments regarding our recent service call to your home. Our goal is to make the delivery of our services so outstanding that it meets and exceeds your expectations. We would like you to view us as the benchmark against which you measure all other service companies. We are pleased to welcome you to the All Gas Heating & Cooling Inc., family! Kimberly Menslage

Janet W.
03/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: In addition to those areas ranked above, he is courteous, knows his business exceptionally well, isn't afraid to get his hands dirty; he is thorough and explained everything in detail. He's the REAL deal! He'll be back in May to work on my A/C.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Bob D.
02/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: I did not use this provider.
Rating CategoryRating out of 5
Yes, I recommend this pro

Jeannette B.
01/2015
5.0
heating & air conditioning/hvac
  + -1 more
My house is not easy. I was a wreck when I learned the gas line was Behind my unit. But Chris said not to worry. He was calm and professional. He was extremely thorough in figuring out the project and explaining things to me. His wife Kim was also a pleasure. She was very responsive to my questions and concerns. She helped me apply for the gas installation and filled out the rebate paperwork for me. Chris also arranged for an electrician to come over at short notice. I had missed this requirement in the contract but again he just handled it. I cannot say enough good things about All Gas. I will be using them again to install a unit in my basement and for ongoing maintenance. Thanks Chris and Kim. My house is now warm and quiet. As a side note if anyone is considering a conversion the entire process took five months so start early.
Description of Work: Converted my heat pump/electric heating system to natural gas. Chris and his team had to run piping from the back of my unit along the basement to the front and then up to my attic. They installed the new furnace which was not easy because access is up a spiral staircase and through a closet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,500

Rachel D.
08/2014
5.0
heating & air conditioning/hvac
  + -1 more
Perfectly! Phone calls were answered and returned, all questions were clearly answered and explained. The repair crew arrived on time as scheduled and cleaned up completely after repair was finished. All during August - worse time not to have air conditioning!
Description of Work: Repaired air conditioner system by replacing coils and refrigerant.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,400

Ernest H.
11/2013
5.0
heating & air conditioning/hvac
  + -1 more
They took care of everything from completing all forms and ordering through national grid. The level of work was absolutely perfect. They even completed the rebate forms and I had rebates that totaled $2,475.00 in my hands within 30 days of completion of project. Chris and Kimberly Menslage provide the best customer service I have ever had by a contractor! My basement was as clean as when I moved in my house after they were finished. This is a very detail oriented company. On a side note they take care of my 81 year old Aunt's heating system and are so good to her and are always there to meet her needs.
Description of Work: All Gas did a heat conversion from oil to a new gas heating and hot water system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,250

Roxanne L.
10/2013
5.0
heating & air conditioning/hvac
  + -1 more
They arrived when they said they would. They were super friendly easy to talk to. Chris showed us the workings of the furnace. Pointed out the exchanges? For both thermostats. Pointed out and fixed some duct work that was not attached properly so not to heat out basement. Replaced the drain catch piece and tubing because it was all clogged and gross. He checked, cleaned, tested all things pertinent. Informed me of the proper size air filter I should be using and why. Also capped the dryer gas line we are not using.
Description of Work: They checked out the furnace/furnace overview. We just bought the home and wanted to make sure we were all set for winter.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$138.69

Debra H.
09/2013
5.0
heating & air conditioning/hvac
  + -1 more
Chris and Jerry solved problems created by others. Untangled a connection snarl for three heating/cooling zones. Added missing ductwork for whole house dehumidifier. Replaced one damper; added another. Repositioned return air grill for safety reasons. Answered my questions and generally educated me on the operation of my hvac system.
Description of Work: Some major corrections for HVAC.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Robin B.
12/2012
5.0
heating & air conditioning/hvac
  + -1 more
We spoke to ALL GAS on Friday. They said they could come sometime Tuesday p.m. This was fine as we do not live in the house currently but wanted the heat on before the weather got too cold. We dropped off a key at their office on Saturday. The hurricane was coming on Monday. ALL GAS came on Monday, a day earlier than they had planned. They got the furnace running fine and left the key in the house as we had asked. Prompt service, did what we requested, no problems.
Description of Work: Gas furnace was coming on but no heat. The gas company had inadvertently turned off the gas. ALL GAS turned the gas on, cleaned and replaced the filter as requested. We paid for one hour of labor. No further problems.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

Barbara W.
11/2012
5.0
heating & air conditioning/hvac
  + -1 more
They provided assistance in filing for rebates. They were prompt and courteous and did a great job.
Description of Work: We hired All Gas to do our furnace conversion from oil to gas. Chris and his wife were very helpful in all aspects of the conversion. We would certainly hire them again and highly recommend All Gas.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,000

Robin H.
01/2012
5.0
heating & air conditioning/hvac
  + -1 more
Experience was great overall from start to finish and will absolutely use this company again and recommend to others
Description of Work: I had not heat or hot water, furnace not working All Gas Tech. Chris arrived as promised on time and found the problem very quickly and had the part needed on his truck to fix the problem immediately ( pressure switch ). He was very professional and explained the repair as he performed it. Great experience and I will use this company from now on for all my heating and cooling needs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$211

Lynn V.
10/2011
5.0
heating & air conditioning/hvac
  + -1 more
I like them a lot. It was reasonable. They come when they say they are going to come. I get the same repair men all the time so he remembers me and remembers what was done the last time. They keep records and when I call them they have a file on me. They know my system and what care I've had in the past. They are good. They are not cheap but they are fair. I guess you will not get cheaper anywhere. I haven't really compared their price; so I don't know. Their quality of work is very good. Their responsiveness is very good. They answer the phone when you call them and you don't always get a machine which is nice.
Description of Work: I used All Gas Heating & Appliance in the beginning of this cooling season to fix my air conditioner.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Evano C.
08/2011
5.0
heating & air conditioning/hvac
  + -1 more
They have given me excellent service. The first year that we signed up with them, we had to call them at 4 am in the winter when our heat went out. They came out about 30 minutes after we called them. We have used them ever since. The gentleman that owns the company has a very pleasant attitude. His wife works in the office and she is very pleasant as well.
Description of Work: I have a contract with them. The last time they came in May was to make sure everything was working okay and it it was.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

    Contact information

    PO Box 550, Sandwich, MA 02563

    www.allgasheat.com

    Service hours

    Sunday:
    Closed
    Monday:
    9:00 AM - 5:00 PM
    Tuesday:
    9:00 AM - 5:00 PM
    Wednesday:
    9:00 AM - 5:00 PM
    Thursday:
    9:00 AM - 5:00 PM
    Friday:
    9:00 AM - 5:00 PM
    Saturday:
    Closed

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Heating and Air Conditioning

    FAQ

    All Gas Heating & Cooling Inc is currently rated 5 overall out of 5.

    Sunday: Closed

    Monday: 9:00 AM - 5:00 PM

    Tuesday: 9:00 AM - 5:00 PM

    Wednesday: 9:00 AM - 5:00 PM

    Thursday: 9:00 AM - 5:00 PM

    Friday: 9:00 AM - 5:00 PM

    Saturday: Closed

    All Gas Heating & Cooling Inc accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
    Yes, All Gas Heating & Cooling Inc offers free project estimates.
    No, All Gas Heating & Cooling Inc does not offer eco-friendly accreditations.
    No, All Gas Heating & Cooling Inc does not offer a senior discount.
    Yes, All Gas Heating & Cooling Inc offers emergency services.
    Yes, All Gas Heating & Cooling Inc offers warranties.
    All Gas Heating & Cooling Inc offers the following services: Heating & air conditioning - design, maintenance & installation.
    Appliances

    Contact information

    PO Box 550, Sandwich, MA 02563

    www.allgasheat.com

    Service hours

    Sunday:
    Closed
    Monday:
    9:00 AM - 5:00 PM
    Tuesday:
    9:00 AM - 5:00 PM
    Wednesday:
    9:00 AM - 5:00 PM
    Thursday:
    9:00 AM - 5:00 PM
    Friday:
    9:00 AM - 5:00 PM
    Saturday:
    Closed