New England Quality Air Solutions is an Air Duct & Dryer Vent Cleaning Company . We offer group rates and competitive business pricing. We pride ourselves on our Professionalism, Competitive Pricing and Customer Service. 10% Discount is offered to Seniors 60+. Members of the Better Business Bureau with an A+ Rating and keeping an on average 4.8 Rating with HomeAdvisor with over 200 customer reviews. Serving Residential and Commercial properties for 10 years! www.Neqas.org or find us at the Better Business Bureau of Central Mass. Licensed & Insured.
New England Quality Air Solutions was wonderful! Very professional, may years of experience and hard working. From the very beginning they explained every process step by step and are a very knowledge team. Thank you New England Quality Air Solutions!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$375
Carolyn S.
03/2020
5.0
Mario& Sergio were professional & hard working. They did a thorough job. My health has improved since they did the job. Highly recommend.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Jonathon L.
01/2020
5.0
On time, excellent work, great value.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
melissa s.
12/2019
5.0
Very polite and hardworking
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Angie O.
12/2019
5.0
They are kind and amazing very knowledgeable and know what they are doing Thanks for fixing our problems
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Kathleen H.
11/2019
4.5
Sergio and Jordan were here at the time they said they would be. Timing is very important. The two did a very thorough job cleaning and explaining what they were doing. I would recommend this company to my friends. I would also hir them again. Great job.
Rating Category
Rating out of 5
quality
5.0
value
4.5
responsiveness
5.0
Yes, I recommend this pro
$209
Maria S.
11/2019
5.0
Excellent & friendly service, from the dispatcher to the technicians. I highly recommend this company for all of your vent cleaning needs.
Rating Category
Rating out of 5
quality
4.5
value
4.5
responsiveness
5.0
Yes, I recommend this pro
$129
TAD B.
11/2019
5.0
Very professional. Arrived on time. They explained everything well. Didn’t try to sell some commitment to an ongoing maintenance plan. I’d definitely recommend.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
ROSEMARIE M.
10/2019
5.0
very honest people to work with. didn't try to sell me a service I didn't need. all three men were very professional. I would recommend them to everyone. thanks guys. see you next year.
Rating Category
Rating out of 5
quality
4.5
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Lorgia M.
09/2019
5.0
The staff at NEQAS provided a high quality of service and professionalism. They gave clear explanations and expectations of the work that need to be done in order to get the best air flow. The work was completed at the set timeline and the quality of care for our home was a top priority. They also gave us advice for care and future maintenance. Thank you for your service and we would recommend NEQAS for duct work to anyone.
Rating Category
Rating out of 5
quality
4.5
value
4.5
responsiveness
4.5
Yes, I recommend this pro
loretta M.
09/2019
5.0
Mario and Sergio were amazing and their work exceeded our expectations! The total price was only surpassed by their friendliness, neatness and amazing attention to details. It may be a small thing to mention but just turning off the light when they finished a room shows the thought they put into every step. We will be using them again in the future.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$500
Sandy D.
09/2019
5.0
Prompt, knowledgeable and great customer service. Family business. Mario and his son, Sergio kept us informed and picked up after themselves.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Ketlyn D.
07/2019
5.0
Incredible work and customer services!!! Would recommend 100% Loved it all!!!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Abou S.
07/2019
4.0
The service was fast and effective for a desperate moment. I was going on vacation that week and they pretty much saved my vacations for being a disaster.
Rating Category
Rating out of 5
quality
4.0
value
4.0
responsiveness
4.0
Yes, I recommend this pro
$129
Tracey O.
07/2019
5.0
The technicians were polite and professional. They called ahead to let me know they were on their way. They even came early! They explained what they would be doing and provided me with an updated estimate before they started the job. I would definitely recommend this company in the future.
Rating Category
Rating out of 5
quality
4.5
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$699
Mark F.
07/2019
5.0
Great
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
$220
Debbie L.
06/2019
5.0
Very professional friendly staff who was very informative about the work that was being done.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$328
David B.
06/2019
5.0
The two technicians were pleasant and explained everything very well. A very good experience.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$396
Jack D.
06/2019
5.0
Mario and Sergio were prompt and very personable . They made sure that we were 100% satisfied with their worked . I'd highly recommend them !
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$129
Charmaine F.
06/2019
5.0
Mario and Sergio were very nice and knowledgeable.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Leigh G.
06/2019
5.0
New England Quality Air Solutions is a small family-run operation. our ducts hadn't been cleaned in a few years and I needed to have it done before going in for a lung transplant. Debbie in the office called me right back and gave me a very detailed quote. I scheduled the duct cleaning, along with cleaning the dryer vent. Debbie gave me a window during which the workmen would arrive and that they would call when they were on their way from their previous job. They called and showed up right on time during that window. Mario and Sergio explained how they do the work, verified the number of vents, mains, and returns, and were able to do most of the cleaning from the basement, using a rotating brush and vacuum. Then they went to each room and inspected those vents to ensure that they were clean. They showed us pictures of what was in the vents! They also did a treatment for mold, mildew, etc., and made sure I was not in the house for the few minutes that the treatment was being done, due to my lungs. Their pictures of the dryer vent showed almost complete clogging and they cleaned that also. I found them very professional and thorough, both in their explanations and in their work. I will definitely use them again and will recommend them to everyone.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$330
carol M.
06/2019
5.0
I looked on Home Adviser and another site to find a company to clean my dryer vent. I checked two companies from Home Adviser and one from the other site. The one from the other site offered a generous coupon, so I decided to use them. In the meantime, Deb from New England Quality Air Solutions emailed, called and left a message, and then called again. If this sounds a bit much, it wasn't. It was done in a low key, not pushy way which is the only reason I spoke to her the second time she called. And, because she was so incredibly nice, and professional, I told her I'd call back if I changed my mind. Well, after reading the fine print of the "great" coupon from the other company, and then not hearing from them...I called Deb and set up the appointment with NEQAS. The other company did call after that and I told them that they were too late as I'd already scheduled with someone else. Then, Mario and Sergio showed up to do the work. They further proved the fact that I had made the right decision. Professional, polite, and very competent, they cleaned the vent and the outside area where all the lint had fallen. They were also informative. They know their stuff! I've signed up for the yearly plan and Deb will call next year to set up an appointment. Couldn't be happier to have found a company that I can rely on to clean the vents!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$129
Joseph H.
06/2019
5.0
Mario & Sergio..they did a good job cleaning our ducts (no A/C). There is a small problem which they will return to fix in a few weeks, otherwise very efficient and professional. Explained everything to us as they went along! Pleased with the job!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
4.5
Yes, I recommend this pro
Jacqueline O.
05/2019
5.0
Very friendly and accommodating, Service was thorough and all questions were answered without hesitation. Rates were better than most I checked. For a small job their price was the best. Plus, option to contract with them for future work at locked in price to maintain system. Would recommend!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Rob F.
05/2019
5.0
This company is amazing! Scheduled for a Thursday afternoon and had a new dryer coming Friday. Their truck broke down and they had to reschedule but were able to come Friday morning. For the inconvenience they knocked 25% off the price. They arrived on time Friday and quickly cleared my clogged dryer line. Guys were very friendly and cleaned up after their work. For such awesome professional service, they had to be expensive, right? Nope!!! The original price was more than $100 cheaper than the 2 other quotes I got! If you need vent work done, this is the company to hire :-)