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Gary Fialkosky Lawn Sprinklers

Lawn Irrigation, Snow Removal, Excavating

About us

Na

Business highlights

22 years of trusted experience
Emergency Services Offered

Services we offer

Maintenance, installation & design of lawn sprinklers, drip irrigation, excavating, snow plowing and removal, salting & de-icing.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check

Reviews

3.85 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
60%
4
0%
3
20%
2
0%
1
20%


Rating CategoryRating out of 5
quality
4.2
value
4.0
professionalism
4.0
responsiveness
4.2
punctuality
4.2
Showing 1-5 of 5 reviews

Steuart B.
06/2020
3.0
irrigation systems
  + -1 more
Gary's team does good work--they're efficient, competent, and friendly. Unfortunately, Gary's billing practices are a bit of a bait and switch. Gary told me during quoting that he worked on a "Time and Materials" basis. This is true in only the loosest sense of the phrase. His materials are marked up 4-5x what you could buy them at retail--I was charged well over $700 for $150 in materials. When he gave me the quote he told me "it'll be no more than $1800, and I'm not the sort of guy that it magically always ends up at $1800." I'm sure nobody reading this will be surprised to find out that the bill came to exactly $1800. I don't mind paying fair value for services (I paid my invoice promptly in this case), and if he'd been up front with me about his pricing I'd be fine with it. I don't like being played for a sucker, though.
Description of Work: Install a new sprinkler zone, expand drip beds, fix a leaky head, and move a few heads

Rating CategoryRating out of 5
quality
5.0
value
1.0
responsiveness
5.0
punctuality
5.0

$1,800

Response from Gary Fialkosky Lawn Sprinklers
Thank you very much for the review on our team. We take great pride in our work and our employees. As far as our billing practices, I can assure you there is no bait and switch. We strive to make our customers happy. A lot of our work is based on T&M and we do have a set rate that went up slightly from last year and our parts prices have been consistent over the past few years and very competitive with other irrigation providers. All of our parts are new and from supply houses; nothing is refurbished or used. That being said, it was not mentioned in the review that when the bill was calculated, a credit was given because it was actually slightly over $1,800. The verbal and emailed quote provided was "not to exceed $1,800". This quote was based on the number of hours a seasoned professional estimated. Unfortunately, we do not have magical glasses allowing us to see in the ground as to what is working or not and when a system needs work we have to assess as we do the work. Prior to leaving a job, we walk thought the property with the homeowner covering what was done. Additionally, our crew doesn't know our estimates. However, they do record parts used and hours on each and every job. The labor and parts they included for this job was the price invoiced. After reviewing the initial email from the customer after issuing the invoice, we did discount the labor rate for the job back to last year's rate. Again, we strive to have happy customers and it is unfortunate this home owner is unhappy. I believe we were transparent with the pricing.

Sandra S.
06/2015
1.0
irrigation systems
  + -1 more
Gary has taken care of my sprinkler system for many years with no real problems. He came and he went. My sprinkler system worked. This spring my experience with them is quite strange and unprofessional. I would not recommend him if you want someone you can count on for resolving problems. Gary's employee came twice to turn on my sprinkler system, with no luck. He thought there was a problem with the electrical line under my yard and began to dig it up. He came a second time with no luck. Gary's office did nothing more to resolve this problem. When I called, I was told that the employee lacked the necessary experience, so they needed to send a more experienced person. They would schedule Gary, but I needed to wait. Meanwhile, several weeks have passed and my lawn thirsts for water. Gary was supposed to come yesterday morning. I called his office late morning to confirm that he was coming. I was told 12:30 then 2:30. Each time, I was told repeatedly that I didn't need to be there. Each time I repeatedly said I would wait, for I wanted to be there to understand the problem, given the failure of the previous two visits. Gary never showed up and has not returned phone calls. Maybe he does not like to be observed while working, but given the problems, as the homeowner, I needed to be on top of the situation. I can not recommend Gary Fialkowski's Lawn Sprinkler Service.
Description of Work: Gary's employee attempted to turn my sprinkler system on but was not able to.

Rating CategoryRating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Dan C.
12/2013
5.0
irrigation systems
  + -1 more
These guys are great. They are flexible with scheduling, are always on-time, very friendly and do great work for a reasonable price.
Description of Work: I have used Gary Fialkosky to open/close my sprinkler system as well as repair damaged pipes/heads.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Jaime M.
07/2012
5.0
irrigation systems
  + -1 more
Gary and his crew did a great job with the installation of our sprinklers. He answered any questions that we had and did a great job coordinating with the contractor that was renovating our backyard. Furthermore, he uses high quality materials which is very important when in comes to installing an irrigation system. I would highly recommend Gary!
Description of Work: Lawn Irrigation

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,450

Connie S.
10/2011
5.0
irrigation systems
  + -1 more
I use them year round for maintenance. They also installed our system. They are easy to get a hold of. Their prices are good, and they do a great job. They aim the sprinklers accurately so the plants and grass get the appropriate amount of water. Finally, they installed a sensor to detect if the lawn needs watering or not.
Description of Work: They winterized our irrigation system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

    Contact information

    PO Box 600645, Newtonville, MA 02460

    www.garyfialkoskylawnsprinklers.com

    Service hours

    Sunday:
    Closed
    Monday:
    7:30 AM - 3:00 PM
    Tuesday:
    7:30 AM - 3:00 PM
    Wednesday:
    7:30 AM - 3:00 PM
    Thursday:
    7:30 AM - 3:00 PM
    Friday:
    7:30 AM - 3:00 PM
    Saturday:
    7:30 AM - 12:00 PM

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Lawn Irrigation,
    Snow Removal,
    Excavating

    FAQ

    Gary Fialkosky Lawn Sprinklers is currently rated 3.8 overall out of 5.

    Sunday: Closed

    Monday: 7:30 AM - 3:00 PM

    Tuesday: 7:30 AM - 3:00 PM

    Wednesday: 7:30 AM - 3:00 PM

    Thursday: 7:30 AM - 3:00 PM

    Friday: 7:30 AM - 3:00 PM

    Saturday: 7:30 AM - 12:00 PM

    Gary Fialkosky Lawn Sprinklers accepts the following forms of payment: Check
    Yes, Gary Fialkosky Lawn Sprinklers offers free project estimates.
    No, Gary Fialkosky Lawn Sprinklers does not offer eco-friendly accreditations.
    No, Gary Fialkosky Lawn Sprinklers does not offer a senior discount.
    Yes, Gary Fialkosky Lawn Sprinklers offers emergency services.
    Yes, Gary Fialkosky Lawn Sprinklers offers warranties.
    Gary Fialkosky Lawn Sprinklers offers the following services: Maintenance, installation & design of lawn sprinklers, drip irrigation, excavating, snow plowing and removal, salting & de-icing.

    Contact information

    PO Box 600645, Newtonville, MA 02460

    www.garyfialkoskylawnsprinklers.com

    Service hours

    Sunday:
    Closed
    Monday:
    7:30 AM - 3:00 PM
    Tuesday:
    7:30 AM - 3:00 PM
    Wednesday:
    7:30 AM - 3:00 PM
    Thursday:
    7:30 AM - 3:00 PM
    Friday:
    7:30 AM - 3:00 PM
    Saturday:
    7:30 AM - 12:00 PM