Insight Pest Solutions
About us
Insight is a pest control company focusing on residential and commercial pest services. We provide jobs to a dozen Bean Town locals. We find safe, effective, and simple solutions to any pest control need. The products we use are both odorless and colorless, manufactured by the best companies in the industry. We survive by treating our customers right. We stand behind our work by offering both a satisfaction and money back guarantee. Bottom line, Insight provides the best solution for protecting your home, health and environment in the industry.
Business highlights
15 years of experience
Services we offer
Bug Control Service, Commercial Insect Control Service, Exterminators, Pest Control Service, Termite Control Service
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.5140 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 83% | ||
| 6% | ||
| 1% | ||
| 1% | ||
| 9% |
Showing 26-50 of 140 reviews
Joe C.
Aug 2017
Super responsive. Got rid of ants, ticks, wasps. Price seemed fair.
Response from Insight Pest Solutions
"Thank you for giving Insight Pest Solutions an A rating. We truly appreciate it. We are happy to hear that you are pleased with our service. Please, feel free to give us a call at (888) 234-2847 if you are ever experiencing any unusual pest activity, and we will be happy to retreat for you."
Jess B.
Aug 2017
Our service was excellent! The technician was early and very professional. He made sure to answer any questions I had and was informative.
Response from Insight Pest Solutions
"We appreciate your review, and are glad to hear that you found the technician prompt, informative, and very professional! In case you didn't know, we offer free re-treatments if you notice any new or unusual pest activity, and we will also treat the interior of your home on any quarterly service - just give us a call! Thank you for joining the Insight family, and have a great day!"
Gloria A.
Jul 2017
The bugs died, but then the spiders took over. Scheduled another treatment for the spiders. So far it is good. The first tech explain that after a few weeks I may see a few inserts, just call them back. Both technicians were very informative.
Response from Insight Pest Solutions
"Thank you for taking the time to let us know how your service has gone, and for giving us an A rating. We truly appreciate it, and are happy to hear that you are pleased with your service. Please let us know if there is anything else we can do for you! Thank you for choosing Insight, and have a great day!"
Jen W.
Jul 2017
It went great. John was on time, knowledgeable and overall did a great job. Thank you john
Response from Insight Pest Solutions
"We are thrilled to know John did such a great job. Reviews and comments from our supporters help us continue to grow into the company we want to be. Please let us know if there is anything else we can do for you! Have a great day!"
Caitlin W.
Jul 2017
Very well, impressed so far.
Response from Insight Pest Solutions
"Thank you so much for taking the time to review our service! It is always a great day when we get feedback from our customers. We are happy to hear that you found your technician to be prompt, thorough, and informative. We are very honored to be able to protect your home, health, and environment. We are excited to have you as our customer and are looking forward to seeing you on your next quarterly service. Thank you again for your feedback!"
Kaileen D.
Jul 2017
George was very professional and friendly. He was knowledgeable and efficient.
Response from Insight Pest Solutions
"Thank you for taking the time to review our services. We appreciate the positive feedback and the A rating! We are thrilled to have you as our customer, and we are very excited to hear that George's provided top-notch service. We strive to make sure our customers receive first class service each and every time. If you notice any new or recurring pest activity, please be sure to give us a call. Thank you for choosing Insight!"
Andrea M.
Jul 2017
Great, the gentlemen were professional and very informative. Very polite.
Response from Insight Pest Solutions
"Thank you for reviewing our service, and giving Insight Pest Solutions an A rating! We truly appreciate it. Please, feel free to give us a call at (888) 234-2847 if you would like us to treat the inside of your home on a quarterly service or come out for a free re-treatment between services. Thank you for choosing Insight!"
Joyce K.
Jul 2017
The service tech was extremely friendly and personable. He was very knowledgeable about his work and gave a detailed description of what he was going to do. Also, explained the chemicals used. Did not hurry but took his time to make sure everything was covered. Highly recommend this tech.
Response from Insight Pest Solutions
"Thank you for taking the time to let us know of your experiences with our technician! We are glad to hear that he was friendly, attentive, informative and very professional. We strive to provide excellent customer service as we resolve your pest issues. In fact, we offer free re-treatments between quarterly visits, as well as interior treatments on quarterly services - so give us a call if you find yourself needing either one. We'll be happy to set an appointment that works with your schedule. Thank you for being a member of the Insight family, and have a great day!"
Tim G.
Jul 2017
Excellent. Very professional, courteous, prompt, insightful. Alyssa, Will, Justin so helpful and reassuring there will be no harm to pets.
Response from Insight Pest Solutions
"Thank you for reviewing your initial service and for letting us know that you found your technicians professional, courteous, punctual, and knowledgeable! Don't forget - we offer free re-treatments if you notice any new or unusual pest activity, and we will also treat the interior of your home on any quarterly service - just give us a call! Thank you for joining the Insight family!"
Cheryl L.
Jul 2017
Fine - no problems. Information presented, questions answered.
Response from Insight Pest Solutions
"Thank you for giving Insight Pest Solutions an A rating. We truly appreciate it. We are happy to hear that you are pleased with your service. Please, feel free to give us a call at (888) 234-2847 if you are ever experiencing any unusual pest activity, and we will be happy to retreat for you."
Alexandra W.
Jul 2017
The process was explained and the technician was very thorough. I would welcome him back.
Response from Insight Pest Solutions
"Thank you for taking the time to let us know how your service has gone. We truly appreciate it, and are happy to hear that you were pleased with the friendly and informative service of our technicians. If you notice any new or unusual pest activity, or have any questions or concerns, please don't hesitate to call us! We are always happy to treat the inside of your home on a quarterly service or come out for a free re-treatment. Thank you for being a member of the Insight family, and have a wonderful day!"
Liza C.
Jul 2017
The service provider was punctual and professional. My questions and concerns were answered. I felt the tech was very knowledgeable and attentive. I would recommend this service to others.
Response from Insight Pest Solutions
"We appreciate your review! We are glad to hear that you found the technician to be punctual, attentive, knowledgeable, and professional. If you notice any new or unusual pest activity, or would like us to treat the interior of your home on any quarterly service - just give us a call! Welcome to the Insight family, and have a great day!"
Marissa M.
Jul 2017
Our technician was Sean M, he was on time and informative about what he was going to do and what we should expect. He was professional and serviced our home well. We will definitely work with insight pest solutions again!
Response from Insight Pest Solutions
"Thank you for your reviewing your initial service. We are very happy to hear that Sean was efficient, professional, and informative. We are extremely honored to be given the opportunity to protect your home, health, and environment. Please feel free to contact us should you happen to notice any new or recurring pest activity. We are more than happy to set up a free re-treatment that works with your schedule. Thank you for choosing Insight!"
Craig W.
Jul 2017
Mr. Ortiz was very professional. He described the service clearly and thoroughly, and from what I can tell, everything was done well. I am very happy with the service.
Response from Insight Pest Solutions
"Fantastic! We truly appreciate your feedback. We are happy to hear that you are pleased with our services and the services provided by your technician. Our aim is to provide excellent customer service as we protect your home from pests! In fact, if you notice any new or unusual pest activity, have any questions or concerns, or would like the interior of your home treated on your next quarterly service, please don't hesitate to call us! We are more than happy to set an appointment that works for your schedule. Thank you for joining the Insight family, and have a great day!"
Ralph J.
Jun 2017
I had my Spring treatment in April 2017, but close to summer I was getting a lot of ants mainly due to some major road construction being done. A technician named Kevin B. #43895 was sent to my home who was very knowledgeable about what I needed and the areas that needed major treatment. I was given many little square containers with ant baits to place around the house. I had first complained about my kitchen, bedrooms and family, but he asked whether there were any other areas that needed treatment. He was very nice and gave great advise on how to keep those pests away. He went into the basement and treated for spiders. He advised that I call if the problem continues. He was very pleasant. I definitely would love to have him come out for my next treatment.
Response from Insight Pest Solutions
"Thank you for taking the time to review our service! We appreciate knowing how the service is going for our customers, and are glad to hear that we are exceeding your expectations. That is what we strive for with every customer, every time. Don't forget - on any quarterly service you can have the interior of your home treated, and if new or unusual pest activity arises between quarterlies, we offer free retreatments. Just give us a call if you find yourself needing either one, and we'll be happy to set an appointment that works with your schedule. Thank you for being a member of the Insight family, and have a great day!"
Thor B.
Jun 2017
The technician arrived on time and performed all treatments. He removed spider webs, wasp nests, and treated places where mice could enter the house. Alan was very professional and explained the processes and how long it would take for treatment to be effective. We were very pleased with the initial treatment.
Response from Insight Pest Solutions
"We appreciate your review! We are glad to hear that you found the technician to be professional, knowledgeable, and friendly. If you notice any new or unusual pest activity, or would like us to treat the interior of your home on any quarterly service - just give us a call! Welcome to the Insight family, and have a great weekend!"
Tony V.
Jun 2017
Excellent service,excellent Tech,cordial and professional, knowledgeable.
Response from Insight Pest Solutions
"Thank you for taking the time to review our services. We appreciate the positive feedback and the A rating! We are thrilled to have you as our customer, and we are very excited to hear that your technician's performance during your initial service was top-notch. We strive to make sure our customers receive first class service each and every time. If you notice any new or recurring pest activity, please be sure to give us a call. Thank you for choosing Insight for your pest control needs!"
Jeanne D.
Jun 2017
A sales person came to the door saying Insight was in the neighborhood, I have never before used someone coming door to door, however, the gentlemen said they had an appointment available the within the hour so I agreed. (The night before for the first time since living in our house I saw a mouse walking across my kitchen floor). Alan and Jesse showed up and started working. Alan looked for entry points for the mouse and decided we probably had the mouse come in a open door but put traps to catch any future mice visitors. They did good work. I would use them again.
Response from Insight Pest Solutions
"Thank you for taking the time to review our services. We are delighted to hear that our team took great care of you and your home. We strive to go above and beyond for our customers in every facet, and we are honored to receive the chance to service your home, which we hope will turn into a long time partnership for many years to come. Please do not hesitate to contact us, if you're experiencing any future pest concerns.Thank you for joining the Insight family, and have a wonderful day!"
Travis M.
Jun 2017
Great, they came back and followed up on their work
Response from Insight Pest Solutions
"Thank you for giving Insight Pest Solutions an A rating. We truly appreciate it. We are happy to hear that you are pleased with your service. If you notice any new pest activity, or have any questions or concerns, please don't hesitate to call us! Thank you for choosing Insight!"
Andrew D.
Jun 2017
It went very well. The technician provided and understanding of how pests operate and how to best eliminate the problem long term
Response from Insight Pest Solutions
"Thank you for taking the time to let us know of your experiences with our technician! We are glad to hear that your technician was attentive and informative. We strive to provide excellent customer service as we resolve your pest issues. If you continue to have pest activity or have any questions or concerns, please don't hesitate to call us! We are always happy to come out for a free re-treatment. Thank you for choosing Insight!"
Emmanuel L.
Jun 2017
nsight Pest control supervisor visited me to say they would be in the neighborhood and would offer a discounted treatment. I was very skeptical. After almost 30 minutes of discussion and verification that my neighbor indeed was using the services, I agreed to the treatment. Kyle the Rep who visited could not have been more professional. Day of service: Sean McGrail was here. He was polite- on time- professional and very helpful. We discussed the possibility of carpenter ants as I had found one and he went out of his way to treat the area in the house where I found the ant. VERY HAPPY with his service
Response from Insight Pest Solutions
"Welcome to the Insight family! We appreciate your review, and are glad to hear that you found the technician to be professional, punctual, courteous, and informative. If you notice any new or unusual pest activity, or would like us to treat the interior of your home on any quarterly service - just give us a call! Thank you for allowing us to protect your home, health and environment."
Linda S.
Jun 2017
I found both Tony/Will my Insight Pest Solutions representatives to be professional. They both went about their work in an efficient way on June 14, 2017. I signed up to have them back again on a regular basis. I would definitely recommend them. Not only did they get right to work but were also very pleasant. I walked around my property to show them any of the areas I was concerned about for insects and in particular for ants. They treated my home and property.
Response from Insight Pest Solutions
"Thank you for taking the time to review our services. We appreciate the A rating. We strive to provide excellent customer service and we are extremely happy to hear that our technicians are providing consistently thorough, professional and customer service driven services. It's what we strive for with every customer, every time. If you notice any new or unusual pest activity, or have any questions or concerns, please don't hesitate to call us! We are always happy to treat the inside of your home on a quarterly service or come out for a free re-treatment. Thank you for being a member of the Insight family, and have a wonderful day!"
Matthew H.
Jun 2017
Jake and Dave were great. Jake let me through everything as far as what was being treated outside as well as what he'd be spraying and laying bait down for inside the house (just general preventative measures, but also to treat the black ants). Took the time to explain and be very thorough. Appreciate the customer service as well as the quality of the work being done.
Response from Insight Pest Solutions
"Thank you for taking the time to give us such an outstanding rating and review. We are delighted to hear that our team took great care of you and your home, by being professional, informative, and thorough. We strive to go above and beyond for our customers in every facet, and we are honored to receive the chance to service your home, which we hope will turn into a long time partnership for many years to come. Please do not hesitate to contact us, if you're experiencing any future pest concerns. Thank you for choosing Insight!"
Sannie R.
Jun 2017
Our technician, Sean McGrail, was able to determine that we had something more benign on our hands - trapped lint! He provided all the other pest control functions that insight does - Ants/spiders/wasps/silverfish/centipedes/earwigs/millipedes too. Sean was great - professional and personable, flexible as needed.
Response from Insight Pest Solutions
"Awesome! We appreciate the A rating. Our goal is to provide customers with excellent service and we are pleased to know Sean did such an amazing job. We strive to provide excellent customer service as we resolve your pest issues. In fact, we offer free re-treatments between quarterly visits, as well as interior treatments on quarterly services - so give us a call if you find yourself needing either one. We'll be happy to set an appointment that works with your schedule. Thank you for choosing, and have a great day!"
David M.
Jun 2017
The technician (Alex) arrived on schedule and completed his work in a timely, professional manner. He explained the entire process and answered all of my questions.
Response from Insight Pest Solutions
"Thank you for taking the time to let us know how your service went, and for giving us an A rating. We truly appreciate it. We are happy to hear that you are very happy with your service, and that the technician was prompt, professional, and well informed. Don't forget, we will gladly treat the inside of your home on a quarterly service or come out for a free re-treatment, just give us a call. Thank you for choosing Insight!"
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Insight Pest Solutions is currently rated 4.5 overall out of 5.
Insight Pest Solutions accepts the following forms of payment: CreditCard
Yes, Insight Pest Solutions offers free project estimates.
No, Insight Pest Solutions does not offer eco-friendly accreditations.
No, Insight Pest Solutions does not offer a senior discount.
No, Insight Pest Solutions does not offer emergency services.
No, Insight Pest Solutions does not offer warranties.