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Luciana Monteiro

House Cleaning, Interior Painting, Exterior Painting,

About us

We are a highly professional House Cleaning and Interior Painting Company that has been in business since 2009. Prime Enterprise prides ourselves in showing great attention to detail, we are very careful and precise. We enjoy our high customer satisfaction and look forward to working on your home.

Business highlights

16 years of trusted experience

Services we offer

House Cleaning, Deep Cleaning, Post Construction Cleaning

Services we don't offer

Iron, Laundry

Amenities

Free Estimates
Yes


Accepted payment methods

Check

Reviews

4.6181 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
79%
4
6%
3
2%
2
2%
1
12%


Rating CategoryRating out of 5
quality
4.7
value
4.7
professionalism
4.7
responsiveness
4.6
punctuality
4.7
Showing 101-125 of 181 reviews

Eileen B.
07/2014
1.0
house cleaning
  + -1 more
I emailed a couple of times and had no response.
Description of Work: .
Rating CategoryRating out of 5
$150

Response from Luciana Monteiro
I believe that you email somebody else. I have no emails from you, all that I have is Message from angieslist asking you when you would be to get your house cleaned, but you could've tried to call me anyway. Too bad.

Michael B.
06/2014
1.0
house cleaning
  + -1 more
We could never get together on a date to provide a service
Description of Work: Nothing

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$99

Response from Luciana Monteiro
I had offered you June 25th and you said it was not possible for you, and never heard from you since

Seth I.
06/2014
5.0
house cleaning
  + -1 more
The cleaning was done while we were out of the house, but when we came home everything was as clean as we had hoped. There had been some confusion about the timing for the cleaning, but they called when they had trouble getting access to the house and all was resolved. Not much to say, but the house looked great and we'll probably use them again in the future.
Description of Work: My wife and I purchased the deal to have a professional cleaning done for our new house. We were hosting family and friends from out of town and wanted everything to look as clean and new as possible.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Luciana Monteiro
Thanks for reviewing us. We appreciate!

Nancy G.
06/2014
4.0
house cleaning
  + -1 more
Came with engllish speaking person to discuss work to be done. When asked about rates, she talked about "deep cleaning" and I had just completed my be-weekly clean. Decidied on another service provider.
Description of Work: Very responsive in coming on time for estimate of work. Decided on another service.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$90

Response from Luciana Monteiro
Thank You!!

Arvind K.
06/2014
1.0
house cleaning
  + -1 more
She first scheduled the appointment with me, but said that I had to verify the deal with Angie’s List, which I did. It then took me about 20 phone calls before she actually returned my call. When I finally did have her on the phone she was very rude, said she would not honor the deal, and hung up on me.
Description of Work: I had purchased a Big Deal for this provider through Angie's List.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


Response from Luciana Monteiro
You were really inconvenient and never waited for us to answer you. If we were not able to answer to your phone calls, it was because we really couldn't. You bought a coupon 7 months ago and out of a sudden you require us to do it instantly? We tried our best to fit you as soon as possible but you kept calling to confirm something that was already scheduled. Please, do not buy any more coupons of our business.

Polly P.
06/2014
4.0
house cleaning
  + -1 more
As I recall, there were no troubles with reaching them, but they were booked out for about a month after purchasing the deal. I have a small place and the job only took them a few hours. They provided their own products. They were good and efficient. It turned out fine.
Description of Work: I purchased a Big Deal six hours of housecleaning.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Luciana Monteiro
Thanks for reviewing us.

Rebecca L.
06/2014
5.0
house cleaning
  + -1 more
It went beautifully and if I decide to use a biweekly cleaning service, I will definitely call Luciana and her team.
Description of Work: I bought the $99 daily deal for 6 hours of housecleaning. Luciana and 2 other ladies arrived right on time, assessed my home and proceeded to clean it from top to bottom. They did a wonderful job. Our dog was in his crate and they weren't bothered by his presence. I have hardwood floors throughout the house and they cleaned them to a like new glow. After they were finished, Luciana had me walk through with her to approve the job. I was so pleased I gave them a tip to buy themselves a well deserved lunch.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Luciana Monteiro
Thanks for reviewing us

Paul T.
04/2014
5.0
house cleaning
  + -1 more
This is the second time DL Cleaning has done work for us. They communicated with me a couple of times to confirm and adjust date and time. The team of two were on time, and worked carefully, efficiently, and cheerfully. There was a little time left on the "clock", and they asked us if there were any other tasks we needed done. When we suggested they take some extra time and care with the bathroom blinds they said they'd already done that. We were very pleased with their work and the house smelled and looked great.
Description of Work: This was a housecleaning Big Deal - 6 hrs for $99.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Luciana Monteiro
Thanks for reviewing us.

Kirsten H.
04/2014
5.0
house cleaning
  + -1 more
The team arrived very punctual and professional bringing their own supplies. They were very friendly and were fine with our dog roaming around while they worked. They did a great job and even cleaned up some areas I did not ask for which was okay because they were kid related toys. They arrived and got right to working and were professional and curteous. Would be glad to have them back again in the future.
Description of Work: The team arrived very punctual and professional bringing their own supplies. They were very friendly and were fine with our dog roaming around while they worked. They did a great job and even cleaned up some areas I did not ask for which was okay because they were kid related toys. They arrived and got right to working and were professional and curteous. Would be glad to have them back again in the future.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Luciana Monteiro
Thanks for reviewing us.

Louis A.
04/2014
4.0
house cleaning
  + -1 more
It was just okay. They did a nice job and they didn't do anything wrong but it wasn't that loud. It was worth the effort or money I spent. When I got there, they were already working and they were very nice. They asked me if I they had to come back again and I said okay. I would use them again.
Description of Work: I used the Big Deal and housecleaning service of DL Cleaning.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Luciana Monteiro
Thank You

Janet M.
04/2014
5.0
house cleaning
  + -1 more
They were good and seemed thorough and did what they were supposed to. The cleaning included washing floors and dusting; they cleaned the entire house.
Description of Work: We purchased the Big Deal and a team of three cleaned for at least two hours.
Rating CategoryRating out of 5
Yes, I recommend this pro
$99

Response from Luciana Monteiro
Thank You

Maureen N.
04/2014
5.0
house cleaning
  + -1 more
Luciana and I exchanged several emails trying to nail down a mutual date that would work. We finally chose a Monday afternoon as I was working from home. They arrived promptly. After I explained what I wanted and the products that I prefer, they went immediately to work and covered nearly every surface while I was working in my office. I only need to interrupt one person once to point out the preference for my (natural, non toxic) cleaners to be used in my home. She then switched to my products. The 2 women cleaned the whole place in 2 hours and the place smelled great.
Description of Work: The team cleaned the kitchen, bathroom, living room, 2 bedrooms and 2 small offices. They dusted, vacuumed and cleaned the surfaces.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$75

Response from Luciana Monteiro
Thank You

Jennifer S.
04/2014
5.0
house cleaning
  + -1 more
DL Cleaning came to my home back in November and did an excellent job cleaning my home. They were very thorough and efficient. They did a great job and we are going to have them back to clean our home again in the future.
Description of Work: The provider came and cleaned my home

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Luciana Monteiro
Thank You

Margaret K.
03/2014
5.0
house cleaning
  + -1 more
It went very well. They were very nice both of them.
Description of Work: They cleaned upstairs and downstairs.
Rating CategoryRating out of 5
Yes, I recommend this pro
$99

Response from Luciana Monteiro
Thank You

Doug M.
03/2014
5.0
house cleaning
  + -1 more
It was great. They came and did the job as asked. They cleaned as well as previous cleaners we've had in and so we are generally satisfied. We liked the big sale and we thought that was good. We like getting things at low bargain. In terms of the service I just think they were professional and did what we asked them to do.
Description of Work: We used DL Cleaning for 4 or 6 hours of house cleaning.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Response from Luciana Monteiro
Thank You

Jane A.
02/2014
5.0
house cleaning
  + -1 more
We had excellent communication re scheduling and specific timing on the day that was chosen. They did a great job! I am now using them regularly.
Description of Work: Luciana and her team cleaned my house according to the specific needs I emphasized.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Luciana Monteiro
I appreciated your review

Elena D.
02/2014
5.0
house cleaning
  + -1 more
They were great. They were here for the full four hours. I would use them again.
Description of Work: DL Cleaning cleaned the upstairs of my home.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Response from Luciana Monteiro
Thank You

Kirsten H.
02/2014
5.0
house cleaning
  + -1 more
We have a large older dog and they were great with her and were not bothered at all. They did a really wonderful job and were just a sincere pleasure to deal with.
Description of Work: The team arrived on time and was very friendly and courteous.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Luciana Monteiro
We appreciated your review

Katie M.
02/2014
5.0
house cleaning
  + -1 more
She was very responsive to emails. She arrived at the time we discussed. She and her colleague did a thorough clean in the two hours they were here. I was very pleased with the service.
Description of Work: I contacted luciana and she was able to schedule my cleaning about a week later

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Response from Luciana Monteiro
Thank You

kathryn T.
01/2014
5.0
house cleaning
  + -1 more
We were very impressed with these two women. They were indeed professional They worked fast and very efficiently. They brought their own supplies. Luciana was pleasantly cooperative around several changes of appt. times. She is easy to communicate with and pleasant. Both were anxious to please and are hard workers.
Description of Work: Luciana and her cousin cleaned both floors of our house in about 5 hours.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Luciana Monteiro
Thank You a lot.

Michelle C.
01/2014
5.0
house cleaning
  + -1 more
It was fine. This was my first time using them. They did a good job. They did everything they said they would do.
Description of Work: I purchased a Big Deal coupon from DL Cleaning for 6 hours of housecleaning services.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Luciana Monteiro
Thank You

Shaun D.
01/2014
5.0
house cleaning
  + -1 more
Great job! Happy new customer. Arrived On time and completed cleaning to my satisfaction - exceeded. Polite and professional. I felt the $99 deal was well worth it! I would recommend them and use them again in the future.
Description of Work: House cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Luciana Monteiro
Thank You

Catherine F.
12/2013
5.0
house cleaning
  + -1 more
It was money well spent. Everything was cleaned very well and the fresh scent left behind was a nice reminder of a job well done!
Description of Work: Cleaned kitchen and two bathrooms; dusted and vacuumed living room, dining room, hallway, stairs, and one bedroom. Luciana and Arianne were professional, friendly and efficient. They did a terrific job and I would highly recommend this service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$139

Response from Luciana Monteiro
Thanks, I appreciated your review. Happy New Year!!

Kevin D.
12/2013
5.0
house cleaning
  + -1 more
Went very well and have had them back a few times since. They even had their own products and supplies to make it easier on us.
Description of Work: DL Cleaning came out to my house with a team of 3 people and had our home looking brand new in about 2 hours. Extremely professional and polite also.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Luciana Monteiro
Thank You, and have a happy New Year!

Albert S.
12/2013
5.0
house cleaning
  + -1 more
Great! I've hired them for cleaning every other week.
Description of Work: I used DL Cleaning for housecleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Response from Luciana Monteiro
Thanks for all the complements!

Contact information

78 Ayer St, Methuen, MA 01844


Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM

Licensing

Insured

No License Required for Trade
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

House Cleaning,
Interior Painting,
Exterior Painting,
Carpet Cleaning

FAQ

Luciana Monteiro is currently rated 4.7 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Luciana Monteiro accepts the following forms of payment: Check
Yes, Luciana Monteiro offers free project estimates.
No, Luciana Monteiro does not offer eco-friendly accreditations.
No, Luciana Monteiro does not offer a senior discount.
No, Luciana Monteiro does not offer emergency services.
No, Luciana Monteiro does not offer warranties.
Luciana Monteiro offers the following services: House Cleaning, Deep Cleaning, Post Construction Cleaning
Iron, Laundry

Contact information

78 Ayer St, Methuen, MA 01844


Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM