HiCleaners

Window Cleaning, Gutter Cleaning, Pressure Washing,

About us

For over 30 years HiCleaners has specialized in window cleaning, gutter cleaning, gutter guard installation, pressure washing, deck cleaning, roof washing, exterior house washing and solar panel cleaning. We provide free estimates and 5% discount for first time customers. Call us today to schedule your appointment at (781) 333-8758

Business highlights

39 years of trusted experience
Family Owned & Operated
Emergency Services Offered
Eco Friendly

Services we offer

Pressure washing, gutter cleaning, gutter guard installation, window cleaning, deck cleaning and roof washing.

Services we don't offer

Ask for details.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Our Recent Projects


Photos of past projects

Reviews

4.8814 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
82%
4
12%
3
3%
2
1%
1
2%


Rating CategoryRating out of 5
quality
4.7
value
4.8
professionalism
4.8
responsiveness
4.8
punctuality
4.7

Filter reviews by category

Showing 476-500 of 814 reviews

David P.
06/2015
5.0
gutter cleaning
  + -1 more
One of the owners came today around 1PM and cleaned personally my gutters.He also inspected the downspouts and checked gutters for damages and explained to me what needs to be fixed. He spent some extra time to show me every little single problem that I need to pay attention to in the future. I used to use different company for gutter cleaning before, but never got such an excellent service before!
Description of Work: Gutter cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$195

Susan R.
06/2015
4.0
window cleaning
  + -1 more
The work went fast. There seemed to be a little switch and bait going on about the storm windows going to cost extra but I had already arranged with the boss to have them included in the price, I held my ground. Another issue was that a window got broken. They took it to fix so we'll see.
Description of Work: Wash the windows.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$75

Marie T.
05/2015
5.0
window cleaning
  + -1 more
The workers were professional and polite. pointed out a window that had a crack. They removed all the screens they could. The upstairs windows looked great! I had one irritation and one misunderstanding on my part: The slight annoyance was that the storms were not raised and screens lowered on several windows. No big deal : My misunderstanding: they stated they cleaned the window wells by which I meant the space between actual interior sill and window or screen. Perhaps they thought I mean the kind of window wells that are for basements. The spaces I was referring to were not cleaned. They would have needed to be vacuumed and I would have to have done it myself. Not their fault.
Description of Work: Washed all windows and screens. We had more windows than the original Angie's deal covered and that is why we paid $450 dollars more.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Jim S.
05/2015
5.0
window cleaning, replacement windows
  + 0 more
HI Cleaners were great. Cleaned the windows inside and out and informed me of some trouble spots. Price was well worth the result.
Description of Work: Cleaned windows inside and out.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Carissa S.
05/2015
5.0
window cleaning, replacement windows
  + 0 more
Provider was prompt, attentive, friendly and truly had integrity in his work. He cared about his results and triple checked that I was happy with the windows. Even his manager stopped by to check his work.
Description of Work: Provider thoroughly cleaned our windows.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$199

Janet M.
05/2015
5.0
window cleaning, replacement windows
  + 0 more
Prompt, friendly, extremely professional. Great job. Polite. They put all my plants and furniture back exactly where they were. I would definitely use them again. They told me they also do snow plowing and will melt the snow. So I will try them this winter.
Description of Work: Washed inside and outside of windows and screens. I don't have storm windows.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$270

Barbara O.
05/2015
2.0
window cleaning, replacement windows
  + 0 more
We agreed upon a date on month ago and the day before the owner calls and needs to reschedule. We reschedule for May 11 at 12 noon. On May 11 at 12:45 they're a no show so I call and the owner tells me they're on their way, they're in the next town over from me. At 1:15 I get a call from the worker and he says he's a few minutes out but arrives 45 minutes later. A total of two hours late. The price is $200 for twenty window panes and $10 for each additional. I have the worker walk the property to count window panes. I let the worker know I have two skylights and what would they charge. The next thing the worker is asking me questions about cleaning the windows inside and out and says there is an extra charge for my regular windows. I was annoyed for having to wait two hours for them to show and when the worker stared to adjust the price I had no patience to work with him and told him to leave. The owner called right away and said the worker made a mistake and he would work out a deal, that he'd give me a good price. I found his manner unprofessional and chose not to have him do the job. I had prepaid and hope for a credit.
Description of Work: I canceled his services!

Rating CategoryRating out of 5
value
4.0
professionalism
1.0
responsiveness
2.0
punctuality
2.0

$200

Response from HiCleaners
Hi [Member Info Removed], I am sorry for your bad experience but the deal does not include storm windows or skylights...It is written on the offer, anyone can confirm. We showed up at the time and date you were scheduled for to find out that you do have storms,even though you assured us on the phone that you have tilt-in windows with screens only.The problem is not whether you have storms or not.We do all types of windows.Storm windows however are more time consuming,therefore cost more money.You canceled the service and told the guys to go home?The refund comes from Angies list.Discount is not happening.Free service to churches only. Cheers,Chris

Joanna P.
05/2015
5.0
window cleaning
  + -1 more
They really accommodated me for the time I want. The windows are sparkling. They really needed it. Elvin and Edward did a wonderful job. They were very professional.
Description of Work: Window cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$310

Diana C.
05/2015
5.0
gutter cleaning, window cleaning, replacement windows
  + 1 more
Scheduled arrival time was noon. I had to leave by 3pm to go to work. At 12:45pm, no show. I called Hi Cleaners and they immediately dispatched me to the guys who were on their way. They apologized for being late and said they just finished their first job in a town further away than they initially thought. They finished at 3:06pm leaving sparkling windows and no heavy chemical smell. We discussed the product they used which was a base of water and rubbing alcohol and very light fragrance that wasn't offensive. Both young men were courteous, friendly, and professional. They also clean gutters. Good to know!
Description of Work: Cleaned 24 windows for $199 + an additional $20.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0

Yes, I recommend this pro
$199

Christopher H.
05/2015
5.0
house cleaning, window cleaning, replacement windows
  + 1 more
Provider arrived shortly after confirmed arrival time, and was soon removing inside screens and washing the windows. They used a particular type of glass cleaner that cleaned the glass thoroughly; did not stain; and left the windows with a shine. I plan to have them clean my 2nd floor windows.
Description of Work: Provider cleaned all of the windows on the ground floor of the house (25), inside and out.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$250

Karren B.
04/2015
5.0
house cleaning, window cleaning, replacement windows
  + 1 more
They were very friendly. They came in, introduced themselves (arrived early), asked if it was ok to begin. They were especially patient and friendly with our 2 dogs as well. They went about their business in a calm & professional manner. They were completely self sufficient. Our windows look great & I would hire them again.
Description of Work: Cleaned all of my windows, inside & out, including screens.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$199

Sarah M.
04/2015
5.0
house cleaning, window cleaning, replacement windows
  + 1 more
Wow! They were amazing! I bought the Angie's List Deal and they got in contact me within a day to schedule. They were able to get me scheduled for the next week. We set a date and time and they called about an hour before to let me know they were coming. Then, when they arrived, they put on booties to be gentle on the floor! After spending way too much money refinishing my floors recently, I really appreciated this. The owner and his assistant worked quickly, taking about 1.5-2 hours to complete the job. The windows looks great and they were very careful around the house. Highly recommended! Thank you!
Description of Work: He cleaned all the windows, inside and out, and vacuumed all of the screens in my (small) single family.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Ellie S.
04/2015
5.0
window cleaning, replacement windows
  + 0 more
The young man was very careful, and got the job done, gave me some home owner tips concerning my windows.
Description of Work: Washed 20 windows inside and out, one window was big and difficult

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$199

Rajesh B.
04/2015
4.0
window cleaning
  + -1 more
I found a better deal with a different company. They we professional and polite but I just found a better deal.
Description of Work: I purchased a big deal for Window Cleaning of 20 windows.
Rating CategoryRating out of 5
$199

kim E.
02/2015
5.0
window cleaning
  + -1 more
It went well! Hi Cleaners are flexible and prompt! I called back few times to reschedule because my schedule is so hectic. They had to problem accommodating. Upon arriving, Josh called to let me know he was outside. He came looked at the job, then went back for his tools. it took approximately two and half hours, well worth the time spent. I'd call them again and recommend everyone to HI Cleaners. Take care of those beautiful decks and keep the driveways clear!
Description of Work: Josh, came and power washed my mothers deck and driveway after the snow storm. We had the it repainted last summer so I didn't want to risk the snow ruining my fresh new deck! I walked him through what I wanted done and he accomplished to do so. When he was done he redirected me to every thing I wanted done and it was perfect.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Joanna P.
01/2015
5.0
window cleaning
  + -1 more
They were patient. They said they would honor the coupon when the weather gets nicer. They were so understanding. They even tried to find someone else to do it for me if we continued to have scheduling problems.
Description of Work: I purchased an offer for window cleaning.

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$240

K L.
12/2014
4.0
window cleaning
  + -1 more
Pretty well; it was a bright sunny day and I was concerned that the windows would be streaked. The provider assured me they would not, but 10 windows facing sun were indeed streaked. The provider did his best, but after he left, I spent another 2.5 hours removing spots and streaks. I also spent an additional 5 hours cleaning the interior frames of all the dirt that had washed down after they power washed the exterior windows. The man who did the work was very pleasant and hard working and they came when promised; I just would hesitate to go through all this extra cleaning again.
Description of Work: Washed all windows, inside and out, including storms (26 windows in total)

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$520

Alicia L.
11/2014
5.0
window cleaning, pressure washing
  + 0 more
We needed our house power washed and HI Cleaners were right on it. Chris gave me the best price (of three estimates) for cleaning mold on my deck as well as oil and rust stains on my driveway. I also needed one of my porches and the front side of my three story house cleaned. They were flexible in scheduling and completed the job much faster than I expected.
Description of Work: Pressure washed my house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$475

Nicole S.
09/2014
5.0
window cleaning, pressure washing
  + 0 more
Full service power washing, window cleaning, etc! Very please! Please see above comments related to the work completed.
Description of Work: This review is for power washing. I had the pleasure of dealing with Eddie. He came out to my home in a timely manor and he was very personable. He began by walking me around the house pointing out some things I had not noticed, before he started. I did not feel pressured or rushed. I was nervous about my perennials, which were on the side of the house and none of them sustained any damage. Even the sills turned out sparkling and I am very happy with their level of service. I called the owner back (Ivan) and thanked him for his team's efforts.. 5 stars! Thanks Hi Cleaners!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

K. L.
07/2014
5.0
window cleaning, gutter cleaning, pressure washing
  + 1 more
They arrived on time, worked efficiently, were pleasant and accommodating,cleaned up afterwards. No problems or complaints.
Description of Work: Washed windows inside and outside, including storms; cleaned gutters; power-washed siding.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1

Response from HiCleaners
Thank you [Member name removed],look forward to do your next cleaning.

Marie N.
07/2014
5.0
window cleaning
  + -1 more
It went very well. They showed up a little later than expected but i did received a phone call to let me know and I appreciated that. They were very thorough and proficient. They even tried to clean some windows on a garage door that I didn't expect them too. It is old and in my opinion beyond hope. I appreciated the extra effort. It was so nice to look out the picture window on the second floor and not stare at dirt an streaks any longer. I was very happy with the service and would use them again.
Description of Work: Cleaned all my windows and doors inside and out. I have a two story colonial with an addition and windows in the garage as well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$261

Response from HiCleaners
Thank you [member name removed],look forward to do your next cleaning.

BENOIT C.
07/2014
5.0
window cleaning
  + -1 more
The team of 2 came, were ~ punctual and did an excellent job. We recommend them.
Description of Work: Hi Cleaners came to clean all the exterior windows of the house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Response from HiCleaners
Thank you [removed member name],look forward to do your next cleaning.

Keith H.
07/2014
5.0
window cleaning
  + -1 more
Service went great. Was able to contact Hi via angie's list email, and had an estimate within 24 hours, and window cleaning 24 hours later. The price was low enough that we originally thought it was just for the outside of the windows, but it included interior windows and frames as well. The windows are sparkling clean!
Description of Work: Interior and exterior cleaning of all windows.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$230

Response from HiCleaners
Thank you [Member Name],look forward to do your next cleaning.

marcia V.
06/2014
5.0
window cleaning
  + -1 more
I told the owner Chris that there was no mention of that in the fine print of what was advertised in the deal, and asked if he would honor it - he refused. Very bad business, especially since I am looking for someone to do this twice a year and would have been amenable next time to paying whatever they typically charge. I suggest that if you advertise something incorrectly that you should at least make good on your mistakes until you are able to change it in the fine print!
Description of Work: UPDATE: Chris the owner called and told me that Amazon screwed up the fine-print, that he was very sorry, and asked if he could make it up to us by doing the outside of our windows for free - I agreed. He came today and did a fantastic job - I would highly recommend Hi Cleaners, and am extremely impressed by his professionalism as well as the work done. Thank you Chris! I bought a groupon through Amazon Local for 30 windows to be cleaned at our family business. They said nothing about excluding commercial businesses from the deal in their fine print, and actually say that they accept homes and buildings up to four stories high (which we are.) When I called to make the appointment, they said the deal did not include commercial businesses.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Janet S.
05/2014
5.0
window cleaning, replacement windows
  + 0 more
It was a Mother's Day gift from my husband and I. My mother in law advised me that 3 workers came and worked hard all day. They were punctual, professional, polite and very responsive. We are very pleased with the services that Hi Cleaners provided!
Description of Work: Hi Cleaners cleaned all of the windows & storm windows of my parent in-laws' bungalow-style home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$315

Contact information

109 Medford St, Malden, MA 02148

http://www.hicleaners.net

Service hours

Sunday:
7:00 AM - 10:00 PM
Monday:
7:00 AM - 10:00 PM
Tuesday:
7:00 AM - 10:00 PM
Wednesday:
7:00 AM - 10:00 PM
Thursday:
7:00 AM - 10:00 PM
Friday:
7:00 AM - 10:00 PM
Saturday:
7:00 AM - 10:00 PM


Licensing

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Window Cleaning,
Gutter Cleaning,
Pressure Washing,
Windows,
House Cleaning,
Roof Cleaning,
Roofing,
Solar Panels,
Gutters

FAQ

HiCleaners is currently rated 4.8 overall out of 5.

Sunday: 7:00 AM - 10:00 PM

Monday: 7:00 AM - 10:00 PM

Tuesday: 7:00 AM - 10:00 PM

Wednesday: 7:00 AM - 10:00 PM

Thursday: 7:00 AM - 10:00 PM

Friday: 7:00 AM - 10:00 PM

Saturday: 7:00 AM - 10:00 PM

HiCleaners accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, HiCleaners offers free project estimates.
Yes, HiCleaners offers eco-friendly accreditations.
No, HiCleaners does not offer a senior discount.
Yes, HiCleaners offers emergency services.
Yes, HiCleaners offers warranties.
HiCleaners offers the following services: Pressure washing, gutter cleaning, gutter guard installation, window cleaning, deck cleaning and roof washing.
Ask for details.

Contact information

109 Medford St, Malden, MA 02148

http://www.hicleaners.net

Service hours

Sunday:
7:00 AM - 10:00 PM
Monday:
7:00 AM - 10:00 PM
Tuesday:
7:00 AM - 10:00 PM
Wednesday:
7:00 AM - 10:00 PM
Thursday:
7:00 AM - 10:00 PM
Friday:
7:00 AM - 10:00 PM
Saturday:
7:00 AM - 10:00 PM