HiCleaners

Window Cleaning, Gutter Cleaning, Pressure Washing,

About us

For over 30 years HiCleaners has specialized in window cleaning, gutter cleaning, gutter guard installation, pressure washing, deck cleaning, roof washing, exterior house washing and solar panel cleaning. We provide free estimates and 5% discount for first time customers. Call us today to schedule your appointment at (781) 333-8758

Business highlights

39 years of trusted experience
Family Owned & Operated
Emergency Services Offered
Eco Friendly

Services we offer

Pressure washing, gutter cleaning, gutter guard installation, window cleaning, deck cleaning and roof washing.

Services we don't offer

Ask for details.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Our Recent Projects


Photos of past projects

Reviews

4.8814 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
82%
4
12%
3
3%
2
1%
1
2%


Rating CategoryRating out of 5
quality
4.7
value
4.8
professionalism
4.8
responsiveness
4.8
punctuality
4.7

Filter reviews by category

Showing 376-400 of 814 reviews

Allison S.
05/2016
5.0
window cleaning
  + -1 more
The technician spent about four hours doing the work. His method seemed very thorough and he was meticulous. Also, the office staff was responsive when the initial appointment had to be rescheduled due to rain.
Description of Work: Washed 21+ windows, including screens, as well as storms for about 8 windows, two storm doors, two French doors, and a skylight.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$382

Andrea D.
05/2016
5.0
pressure washing
  + -1 more
The tech spent a couple of hours at the house. We recently purchased our home and it had been years since the house had been pressure washed. There was a lot of green growth on the house, especially the back and the side, where there is more tree cover. The tech did a great job and the difference was night and day.
Description of Work: We bought a deal for pressure washing through Angies list.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$199

Rebecca B.
04/2016
5.0
gutter cleaning, window cleaning
  + 0 more
I purchased the $99 Big Deal gutter cleaning offer from Hi Cleaners on Tuesday. They contacted me by email on Wednesday with a phone number to call to schedule service. I called Hi Cleaners on Thursday and spoke with Ivan. He was very pleasant, efficient, and scheduled my service appointment for the next day (Friday) between approximately 3-4pm. My husband was home for the appointment. Two of Hi Cleaner's technicians arrived at 2:30, measured the linear feet of gutters on our house (deal was for up to 100 ft...we have less than that), and then proceeded to clean the gutters (one person at the front of the house and one at the back). Both were very professional and friendly, described any issues they saw with the gutters and made suggestions for improvements. We are very pleased with the service we received from Hi Cleaners and would use them again in the future. Thanks!
Description of Work: Gutter cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Thomas G.
04/2016
5.0
gutter cleaning
  + -1 more
I dealt with two people. The first was the person in the office, Ivan. I spoke to him to book the appointment. He was very professional, courteous and polite. He gave me all the information I was looking for, and he gave me an appointment for today. He called the tech who was on the road, to give me an approximate time of arrival. Ivan called me back with in 5 minutes, and gave me the Tech's name, Eddy. He said he would arrive 1 pm. Right at 1 pm, Eddy arrived on time. He was very professional, courteous and polite. He went right to work with his ladder, got on the roof and cleaned the gutters. When he was done, he swept and raked up all the debris and put in a container that I had. It was a very pleasurable experience. I would absolutely use them again, and I would recommend them to people that I know.
Description of Work: I purchased a Big Deal, $99 Gutter Cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Therese J.
04/2016
5.0
window cleaning, replacement windows
  + 0 more
Vic and Vasko arrived, counted the number of windows I had to be cleaned and provided me with an estimate before they began. They did an excellent job.
Description of Work: washed all the windows and glass doors inside and out, cleaned storms, cleaned screens.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

MARILYN R.
04/2016
5.0
gutter cleaning, window cleaning
  + 0 more
They did a very nice job of cleaning 100 feet of gutters. Easy to schedule and punctual.
Description of Work: Cleaned gutters

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$99

Joanna K.
04/2016
5.0
gutter cleaning, window cleaning
  + 0 more
Hi Cleaners were very easy to reach and gave me several possible appointment times. The technician came out on time and was courteous, professional and very efficient.
Description of Work: Cleaned gutters on 3 story Victorian home and reattached downspout that had come loose

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Sarah F.
04/2016
5.0
house cleaning, pressure washing, window cleaning, replacement windows
  + 2 more
the men showed on time and did a great job. removed all screens. 1 man did interior of windows, the other did exterior with a pressure wash system. screens were "dusted" and reinstalled. very nice to deal with.
Description of Work: cleaned interior and exterior windows

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

Jake T.
03/2016
5.0
pressure washing
  + -1 more
Everything worked out better than we expected.
Description of Work: Pressure washed our house (3600 sq feet).

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

James F.
03/2016
4.0
window cleaning
  + -1 more
Both men were extremely nice and seemed to do a good job on the gutters. I was just disappointed to see that everything they blew out of my gutters was left on my yard around the house. I've never hired gutter cleaners before so I don't know if this is common; I would just think that any job that creates a mess, there would be cleanup as well. The perimeter of my house now looks like a mess from leaves and dirt. Besides that, they were very friendly and did the job on the date we scheduled.
Description of Work: Cleaned gutters

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Response from HiCleaners
We are sorry you feel as though we gave you a less than perfect service. We take pride in our service and always make sure our work is perfect. We have communicated with the team leaders that worked at your house and know what the situation is. They cleaned the gutters and threw all of the debris from only the gutters into a bag. The team leaders decided that since your house had overgrown bushes, was deep in a wooded area, and already has leafs that haven’t been cleared, that they would do you a favor and take off the branches and debris off your roof. I want to make it clear that it is not part of the service to clean your roof. The team leaders just wanted to make it easier for you to clean around your house because most people don’t have ladders that reach a roof. Also because what they did is not part of the service, they just wanted to put it on the ground for you to clear up. If we had actually agreed on this type of service, we would have to charge you around $250 extra. If we had known that doing this courteous gesture to help you would make it so that you think the service is less than perfect, then we wouldn’t have done it. As for the service that was purchased through a promotion, we guarantee that it was done perfectly.

Richard A.
03/2016
4.0
gutter cleaning, window cleaning
  + 0 more
Ivan (manager?) replied promptly to my request and scheduled an appointment within a week of my request. This was a Deal of 100 linear feet of cleaning for $99 dollars. I thought my gutters measured @150 linear feet and agreed to negotiate the final cost when they came to do the work. Our appointment was scheduled for 1:00pm. At 1:45 I called because they still had not arrived. I was informed that they were delayed at the previous appointment and couldn't get to us until @ 4:00pm. It would have been good customer service if someone called to inform us of the delay rather than us finding out when I called 45 minutes after the scheduled time. The crew arrived @ 3:30, measured my gutter and told me it was actually 230+ linear feet and would cost an additional $1.50 per foot. I thought their measurement was high and informed them that it was too expensive and that I would cancel the service. Shortly afterward I received a call from Ivan and reviewed everything with him. He asked that I measure the gutter length myself and follow up with him as he was concerned that his field crew was doing everything properly. I measured the gutters to the best of my ability and came up with @ 210 linear feet. This was higher than I originally thought but still 20 ft less than his crew's number. I ultimately cancelled the service due to the cost and will seek a more affordable provider. I want to point out that Ivan was very professional and courteous throughout the process as was Angie's List.
Description of Work: Gutter Cleaning

Rating CategoryRating out of 5
value
2.0
professionalism
4.0
responsiveness
5.0
punctuality
2.0

Yes, I recommend this pro
$275

Response from HiCleaners
Thank you for the feedback. Whenever a company cleans gutters they have to schedule 4-5 houses a day to be able to pay the employees enough, maintain the equipment, and pay for insurances and licenses. Because we schedule this many houses a day, we tell you on the phone when you are scheduled an approximate time that the service person will arrive, we also inform you it may be earlier of later than the time we estimate. Many times a service person will get an unusually big house and it will set back the schedule significantly. Rather than spending 30 minutes trying to contact every customer through multiple calls and texts, the service person speeds up their work and tries to get to the next house as soon as possible. We also have a strict rule of no phone usage in our vehicles for safety. It is because of these reasons that the service person arrived 2 hours late. We want to remind you that since gutters are on the outside, you do not need to be home and wait for us to show up. We can send pictures of the completed service. As for the length of the gutters, the service person may have measured one gutter twice by accident, for that we have taken action to make sure it never happens again. We understand that you may feel as though the service is “pricy,” however, feel free to use a local service person without proper equipment and up to date insurances and licenses. We have standard pricing and we would never try rip a customer off. In fact, after we pay employees, Angie’s List, insurances, equipment, other expenses, the net profit is around 15% which means for the $295 job, our profit is: $44.25, not including the percentage angles list takes out. We in fact do not make significant profit from Angie’s, we use it as a means to get regular customers.

Matthew C.
03/2016
5.0
gutter cleaning, window cleaning
  + 0 more
They were on time, they did the job right and they threw in some extra knowledge
Description of Work: Cleaned out gutters

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Kathleen Q.
03/2016
5.0
gutter cleaning, window cleaning
  + 0 more
I hired Hi Cleaners to provide gutter cleaning services thru and Angie's Big Deal. Great Price - $99.00. In addition to clearing out the gutters, they also, as a courtesy, fixed a couple of minor issues with downspouts, a couple which I had noticed, and one they noticed while they were handling the gutter cleaning. The crew was friendly, courteous, helpful and efficient. I'd hire them again in a heartbeat. A+ service.
Description of Work: Gutter cleaning services

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

David P.
03/2016
5.0
house cleaning, pressure washing, window cleaning
  + 1 more
Power washed 2 decks and my patio. Edward showed up 10am yesterday and did an excellent job. Will use HiCleaners again to pressure wash the whole house in the summer.
Description of Work: Power Washing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Keith R.
03/2016
5.0
pressure washing
  + -1 more
We scheduled quickly after the owner gave us estimate. They power washed our deck and front and left side of the house.
Description of Work: Power washing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Ali R.
03/2016
5.0
gutter cleaning, window cleaning
  + 0 more
Great! Easy to schedule, called before arrival, and did a great job. What more could we ask?
Description of Work: Gutter Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Erik M.
03/2016
5.0
pressure washing, window cleaning
  + 0 more
This company was exactly what I needed. Easy to set up the appointment and the price was reasonable. They came on time and did the job right.
Description of Work: Pressure washed the whole house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$475

Trisha H.
03/2016
5.0
gutter cleaning, window cleaning
  + 0 more
We bought the deal for $249 for unlimited feet of gutter cleaning. We used it to clean the gutters of a house that we had just purchased and the gutters looked like they had not been cleaned in years. While we were not completely satisfied because of the mess that was left, the company offered to come back out and finish the clean up.
Description of Work: Gutter cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$249

Stacy K.
02/2016
5.0
house cleaning, window cleaning, replacement windows
  + 1 more
I called on Monday and was booked for Friday morning. I had been given a quote in Dec and told to call back in Feb to schedule. The men arrived promptly at 10am and started cleaning. They were respectful of my space and used booties to keep my house clean. They were quiet and unobtrusive and finished a very large job by 3pm on budget. Very impressive and very professional!
Description of Work: Washed the inside and outside of all 64 windows in my large Victorian home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$640

Erik M.
02/2016
5.0
snow removal
  + -1 more
I was looking for a company to clear out my walkway and salt it afterwards. The guys did an exceptional job. They made sure that absolutely no snow was left behind.
Description of Work: Removed snow from walkway

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$100

Devon W.
02/2016
5.0
window cleaning, replacement windows
  + 0 more
Outcome was great. Windows looked very good. Company had to cancel two appointments before they actually showed - once actually involved me waiting in my house for hours waiting for them to show. On the third appointment, the team did show up, late, but they had called to let me know. They were very polite and efficient. We ran into trouble when I asked them to clean the screens. They removed the screens from all the windows but did not keep track of which screens went to which rooms and they struggled to replace the screens at the end. Despite these glitches, I would still use them again.
Description of Work: Washed windows and screens

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
3.0

Yes, I recommend this pro
$250

Juliia I.
02/2016
5.0
snow removal
  + -1 more
The office was very responsive and picked up the phone immediately. I had called other companies but couldn't get through and had to leave a voicemail. HiCleaners sent out a rep and got to my house pretty fast, the work was very good too.
Description of Work: Snow removal and shoveling

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Zak T.
02/2016
5.0
house cleaning, snow removal
  + 0 more
I had made a special request to have the guys at HiCleaners clean off my car, without hesitation they said "sure, we will do that," Its nice to see a company that is so friendly. I also asked them if they could bring up some buckets of salt from my shed to my front porch because I can't lift them, they were glad to do it. Will be hiring again. M
Description of Work: Snow removal

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Jessica M.
02/2016
5.0
house cleaning, snow removal, window cleaning
  + 1 more
I needed the snow taken care of fast, I had called several other companies but none of them could make it until the next day. HiCleaners came out and did my driveway a couple hours after I called. I would recommend them to all my neighbors.
Description of Work: Snow removal

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Ryan G.
02/2016
5.0
snow removal, window cleaning
  + 0 more
These guys were phenomenal and did a great job for my house. They removed the snow from my 3 car drive way and from my poarch and walk way. They also put down salt melters too. Altogether we were very satisfied and will definitely use these guys in the future!
Description of Work: snow removal

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$150

Contact information

109 Medford St, Malden, MA 02148

http://www.hicleaners.net

Service hours

Sunday:
7:00 AM - 10:00 PM
Monday:
7:00 AM - 10:00 PM
Tuesday:
7:00 AM - 10:00 PM
Wednesday:
7:00 AM - 10:00 PM
Thursday:
7:00 AM - 10:00 PM
Friday:
7:00 AM - 10:00 PM
Saturday:
7:00 AM - 10:00 PM


Licensing

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Window Cleaning,
Gutter Cleaning,
Pressure Washing,
Windows,
House Cleaning,
Roof Cleaning,
Roofing,
Solar Panels,
Gutters

FAQ

HiCleaners is currently rated 4.8 overall out of 5.

Sunday: 7:00 AM - 10:00 PM

Monday: 7:00 AM - 10:00 PM

Tuesday: 7:00 AM - 10:00 PM

Wednesday: 7:00 AM - 10:00 PM

Thursday: 7:00 AM - 10:00 PM

Friday: 7:00 AM - 10:00 PM

Saturday: 7:00 AM - 10:00 PM

HiCleaners accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, HiCleaners offers free project estimates.
Yes, HiCleaners offers eco-friendly accreditations.
No, HiCleaners does not offer a senior discount.
Yes, HiCleaners offers emergency services.
Yes, HiCleaners offers warranties.
HiCleaners offers the following services: Pressure washing, gutter cleaning, gutter guard installation, window cleaning, deck cleaning and roof washing.
Ask for details.

Contact information

109 Medford St, Malden, MA 02148

http://www.hicleaners.net

Service hours

Sunday:
7:00 AM - 10:00 PM
Monday:
7:00 AM - 10:00 PM
Tuesday:
7:00 AM - 10:00 PM
Wednesday:
7:00 AM - 10:00 PM
Thursday:
7:00 AM - 10:00 PM
Friday:
7:00 AM - 10:00 PM
Saturday:
7:00 AM - 10:00 PM