HiCleaners

Window Cleaning, Gutter Cleaning, Pressure Washing,

About us

For over 30 years HiCleaners has specialized in window cleaning, gutter cleaning, gutter guard installation, pressure washing, deck cleaning, roof washing, exterior house washing and solar panel cleaning. We provide free estimates and 5% discount for first time customers. Call us today to schedule your appointment at (781) 333-8758

Business highlights

39 years of trusted experience
Family Owned & Operated
Emergency Services Offered
Eco Friendly

Services we offer

Pressure washing, gutter cleaning, gutter guard installation, window cleaning, deck cleaning and roof washing.

Services we don't offer

Ask for details.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Our Recent Projects


Photos of past projects

Reviews

4.8814 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
83%
4
12%
3
3%
2
1%
1
2%


Rating CategoryRating out of 5
quality
4.7
value
4.8
professionalism
4.8
responsiveness
4.8
punctuality
4.7

Filter reviews by category

Showing 226-250 of 814 reviews

Barbara F.
01/2017
5.0
window cleaning, pressure washing
  + 0 more
Tech arrived on time and surveyed what needed to be done. Very professional, careful about plantings, left no mess. Would hire again.
Description of Work: House, garage and addition were power washed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$199

Padmanabh P.
01/2017
5.0
gutter cleaning
  + -1 more
My initial experience was not as I expected, but when I heard back from the owner Ivan Genchev, he explained the situation and came back to my house to do the Gutter Cleaning. He was very professional and thoroughly cleaned all gutters in my house. I would definitely hire HiCleaners to do any future work at my house.
Description of Work: Gutter Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Betsy S.
01/2017
4.0
gutter cleaning
  + -1 more
There were communication problems through the holiday season. I cancelled and found another avenue to accomplish the gutter cleaning. Hi Clear did refund my payment apparently . Mr. Genchev has been anxious to be very accommodating, therefore, I would like to improve my rating to B level; I will plan to call his company in the fall. Thank you. Betsy Smith
Description of Work: Work was to have gutters cleaned

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
4.0

Yes, I recommend this pro
$99

Richard G.
01/2017
5.0
gutter cleaning
  + -1 more
Excellent, punctual, professional service.
Description of Work: clean gutters

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

LAURIE S.
01/2017
4.0
gutter cleaning, window cleaning
  + 0 more
They came to do both, said at the door that they didn't have time to do both and left. One came back later that day and did the gutter cleaning. They planned to do a couple of small repairs at the seams of the gutter when they returned to do windows. I made several attempts to schedule the window cleaning to no avail. I cancelled the window cleaning part in late December.
Description of Work: Gutter cleaning and window cleaning

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0


Tina G.
01/2017
4.0
gutter cleaning, window cleaning
  + 0 more
I wasn't there--I trust they did a good job!
Description of Work: gutters cleaned

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$125

Richard B.
01/2017
5.0
gutter cleaning
  + -1 more
I was not on site, however they kept in touch by phone regarding certain minor repair issues they discovered. Very pleased with the job they did. Would recommend.
Description of Work: Gutter cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jane S.
01/2017
3.0
gutter cleaning
  + -1 more
There was a huge problem with timing and gutters freezing before cleaning, but we worked it out.
Description of Work: gutters cleaned

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
3.0
punctuality
3.0

$99

Response from HiCleaners
We are very sorry for any inconvenience, we would like to offer you a free gutter cleaning or a snow removal service in hopes that it will raise the review grade, please call us at 7813338758 if you would like to accept these offers, thank you!

Suzanne H.
01/2017
5.0
gutter cleaning
  + -1 more
They did an excellent job! I would hire them again.
Description of Work: Our gutters had not been cleaned for three years and were really loaded with debris. The worker did a very thorough job and even retacked a gutter spout that had popped loose.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$240

Kathy M.
01/2017
5.0
gutter cleaning
  + -1 more
Initially they canceled the appointment because the guy drove by and thought my address was the big 3 family that is in front of my house, the deal only covered houses up to 2 stories. I called them to reschedule and explained it was the little house behind the 3 family, and once that was cleared up the guy came quickly and did a good job clearing the cutters and cleaning up at the end. I would use them again, now that they know which house is mine.
Description of Work: Needed my gutters cleaned on my small single family house, they were full of leaves from the neighbors trees.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$99

Nghia H.
01/2017
5.0
gutter cleaning
  + -1 more
Eddy, if i remembered his name well, did excellent work, The weather was cold but he worked very hard and turned out he did good job.
Description of Work: clean up gutters

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lawrence W.
12/2016
4.0
window cleaning
  + -1 more
OK. It went well. Cleaner was heat and thorough
Description of Work: clean gutters

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$100

WILLIAM R.
12/2016
4.0
gutter cleaning
  + -1 more
Came one day after the scheduled date without updating me, but once contact was made, they were very responsive.
Description of Work: Gutters cleaned

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$99

Betsy S.
12/2016
3.0
gutter cleaning
  + -1 more
It was originally scheduled for Dec. 17th which ended up being a horrid snowy day. I was a little bothered that they didn't call to confirm the cancellation, but I don't fault them for that. I had tried reaching out multiple times to reschedule the service, but unfortunately wasn't able to get into contact within my desired time-frame and ultimately chose to go with a different company.
Description of Work: I purchased a special offer for: $99 Gutter Cleaning.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from HiCleaners
We are very sorry for any inconvenience, the weather prevented us from doing most of the gutter jobs on the schedule. We would like to offer you a free gutter cleaning or a snow removal service in hopes that it will raise the review grade, please call us at 7813338758 if you would like to accept these offers, thank you!

Harry S.
12/2016
5.0
gutter cleaning
  + -1 more
Crew arrived on time and quoted a price which agreed with my own measurements. The work was performed without any issues and since it took less time than expected the cost was reduced.
Description of Work: Gutter cleaning services.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Katie H.
12/2016
5.0
gutter cleaning
  + -1 more
Great job, he arrived as promised and gave the gutters a thorough cleaning!
Description of Work: Gutter cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Orvin B.
12/2016
4.0
window cleaning
  + -1 more
They did a pretty good job. They did a good job and I was satisfied with what they did. I don't have anything negative to say about them. Price, I cant tell you because I only had one guy. I didn't go out and ask people for the cost. Punctuality, they were pretty good. I think I would use them again.
Description of Work: We had a big deal purchase with HiCleaners through Angie's List. They got the windows cleaned and that's what we wanted.

Rating CategoryRating out of 5
quality
4.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Dianne R.
12/2016
5.0
roof snow removal
  + -1 more
They didn't show up for the first appointment we had set. Then I called him on the phone and he said that he couldn't come out since it was snowing. I asked when he could come out. Then he started talking about the Angie's list price and he has to take care of his regular customers. I asked him if he could in January. He said he didn't know if he would be able to come out before then spring. I had to call Angie's List just to get him to return my phone call.... However, despite this initial setback, they did a thorough job once they were able to come out, such that I have changed the their grade from a F to an A! I would use them again.
Description of Work: They cleaned my gutters.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from HiCleaners
We are very sorry for any inconvenience, the weather prevented us from doing most of the gutter jobs on the schedule. While we want to take on as many customers are we can, we need to think about the safety of our employees. We would like to offer you a free gutter cleaning or a snow removal service in hopes that it will raise the review grade, please call us at 7813338758 if you would like to accept these offers, thank you! as far as the review goes, you have it in the ice dam removal category. This job would be considered the gutter cleaning category, thank you!

Andrea T.
12/2016
1.0
gutter cleaning
  + -1 more
Didn't do anything, called to late for me to find anybody else VERY UNPROFESSIONAL!!
Description of Work: Gutters cleaned

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from HiCleaners
Hello, we are very sorry you aren't happy with our service, we let every customer know when we schedule in December that we may not be able to do their gutters because of the weather. If there is too much ice in the gutters we would have to use chisels and then run the risk of damaging your gutters. We are not a huge company so we don't have the capability of calling every single customer multiple times until they are scheduled to give them status updates of the weather. Basically we did have to cancel the cleaning, but you have to understand that it would not be good at all to do them in the freezing temperatures. Gutter cleaning should be scheduled in November even if there are leafs still on trees. As far as the rescheduling goes, i told you i can not guarantee a day in January, which is true, i can not change the weather. This is why i said if you call in January and it is a warm day, we will come out the same day. i also said if you need your gutters done earlier than that you can try to find another company who may have a more open schedule, however we were completely professional every step of the way. All of our reviews prove that we are a professional company. The biggest thing about these promotions is that they are weather permitting, they say weather permitting in the details. We say this because we do not want bad reviews if for some reason we have a bad winter in November and have to cancel hundreds of promotions. We would very much appreciate if you remove your "F" review. We can also give you a free gutter cleaning service in the spring time just to make up for this whole situation.

Deborah S.
12/2016
5.0
gutter cleaning
  + -1 more
It went great! They came on time and notified me that I have more feet of gutters than was offered in the deal and I agreed to pay the extra. They went to work and did a thorough job. Very pleasant and very professional!
Description of Work: I needed my gutters cleaned and got a deal for it a few months ago. I asked if we could wait until the trees shed their leaves and he agreed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

sinyu W.
12/2016
4.0
gutter cleaning
  + -1 more
It's okay, it's okay. The only thing is the price, I just wanted whatever they say they shouldn't charge more for that.
Description of Work: I used HiCleaners for gutter cleaning.

Rating CategoryRating out of 5
quality
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$179

Andrew L.
12/2016
5.0
window cleaning
  + -1 more
They were punctual, cleaned up and the gutters are vlear
Description of Work: Gutter cleaning

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Russell F.
12/2016
4.0
gutter cleaning, window cleaning, replacement windows
  + 1 more
The work that was done was was high quality, but it was not communicated to me until halfway through the window cleaning that it cost extra to clean the screens. I felt that should have been made known up front.
Description of Work: Gutter cleaning and window cleaning.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$260

Ben G.
11/2016
5.0
window cleaning
  + -1 more
Was really impressed by the speed, efficiency and thoroughness of the crew. Not only did they show up on time, they even called ahead to confirm their arrival, and then showed up as expected, asked me for a quick tour so that they could see which windows I wanted them to clean, took some notes, and then first went outside and took down the storm windows and cleaned them, and then came inside and did all of the rest of windows. I think all told, they were done in less than 2 hours. I will definitely hire them again!
Description of Work: We purchased their special deal on 20 windows, and they were willing to include the storm windows (counted as extra windows).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

Donald H.
11/2016
5.0
gutter cleaning
  + -1 more
He came on the arranged date on time. Cleaned the gutter and cleaned up the ground as well. Very polite and professional young man.
Description of Work: Gutter Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

109 Medford St, Malden, MA 02148

http://www.hicleaners.net

Service hours

Sunday:
7:00 AM - 10:00 PM
Monday:
7:00 AM - 10:00 PM
Tuesday:
7:00 AM - 10:00 PM
Wednesday:
7:00 AM - 10:00 PM
Thursday:
7:00 AM - 10:00 PM
Friday:
7:00 AM - 10:00 PM
Saturday:
7:00 AM - 10:00 PM


Licensing

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Window Cleaning,
Gutter Cleaning,
Pressure Washing,
Windows,
House Cleaning,
Roof Cleaning,
Roofing,
Solar Panels,
Gutters

FAQ

HiCleaners is currently rated 4.8 overall out of 5.

Sunday: 7:00 AM - 10:00 PM

Monday: 7:00 AM - 10:00 PM

Tuesday: 7:00 AM - 10:00 PM

Wednesday: 7:00 AM - 10:00 PM

Thursday: 7:00 AM - 10:00 PM

Friday: 7:00 AM - 10:00 PM

Saturday: 7:00 AM - 10:00 PM

HiCleaners accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, HiCleaners offers free project estimates.
Yes, HiCleaners offers eco-friendly accreditations.
No, HiCleaners does not offer a senior discount.
Yes, HiCleaners offers emergency services.
Yes, HiCleaners offers warranties.
HiCleaners offers the following services: Pressure washing, gutter cleaning, gutter guard installation, window cleaning, deck cleaning and roof washing.
Ask for details.

Contact information

109 Medford St, Malden, MA 02148

http://www.hicleaners.net

Service hours

Sunday:
7:00 AM - 10:00 PM
Monday:
7:00 AM - 10:00 PM
Tuesday:
7:00 AM - 10:00 PM
Wednesday:
7:00 AM - 10:00 PM
Thursday:
7:00 AM - 10:00 PM
Friday:
7:00 AM - 10:00 PM
Saturday:
7:00 AM - 10:00 PM