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Evolved Mechanical LLC
Electrical for Home Addition or Remodel - Install, Electrical for Home Addition, Electrical Wiring or Panel Upgrade,
About us
We are a Melrose/Malden, MA-based family run Heating, Cooling and Plumbing Company. We have built a reputation for quality, reliability and total customer satisfaction. Our service is flexible and customized to meet your needs, whatever your requirements. We warranty all our workmanship. All our technicians are factory-trained, licensed, and insured. When you call our offices, we know we have to earn your trust by doing the work right. We’re honored to serve you and this community. Let us help you stay comfortable in your homes, all year long. We serve the towns of Malden, Melrose, Stoneham, Revere, Saugus, Somerville, Everett, Lynfield, and Wakefield.
Business highlights
Emergency services offered
22 years of experience
Services we offer
Central AC, Drains, Ductless Mini-Splits, Faucets, Floor Masters, Furnaces, Garbage Disposal, HEATING SYSTEMS installation and repair: Boilers, Heat Pumps, Heat Pumps and Ductwork; Seasonal Maintenance & Tune-Ups and Air Quality and Filtration services. PLUMBING Installation and Repair: Hot Water Heaters, Oil to Gas Heat Conversions. COOLING SOLUTIONS installation and repair: Ductless Mini-Splits, Radiators, Showers/Tubs, Sinks, Steam Systems, Tankless Hot Water Heaters and Ductwork, Toilets
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.996 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 96% | ||
| 1% | ||
| 1% | ||
| 0% | ||
| 2% |
Showing 1-25 of 96 reviews
Carl T.
Oct 2021
We hired Evolved to install an electric heat pump at our house in Medford in May 2021. Although there were a few minor hiccups during installation (their truck did some minor damage to our house, and the tech tried to install the outdoor unit on a plastic base rather than the concrete pad included in their quote) Evolved resolved both of those issues to our satisfaction and I don’t hold either honest mistake against them. The real problems came later. First: it came to light that Evolved installed our system without obtaining permits. They eventually rectified this after months of hounding. Unfortunately, I believe the excuse they gave because no one would concoct a lie that makes them sound this inept: they submitted the permit application to the wrong city, and didn’t notice that it wasn’t granted before starting work. Second, Evolved misrepresented our eligibility for the MassSave rebate program. Their quote listed an AHRI reference number which indicated that we’d be eligible for a $700 rebate, but our application for the rebate was rejected. Why? Because the equipment Evolved installed didn’t match the reference number on the quote. The SUZ-KA36NAH2 listed in the AHRI database would have been eligible, but the SUZ-KA36NAHZ they actually installed is not. Their GM has continued to insist that MassSave or the AHRI listing must be wrong (this is unfortunately not supported by any documentation from Mitsubishi), and at this point I’ve given up on getting any kind of a resolution to the rebate problem. In short, I cannot recommend Evolved on the basis of our experience, and the overwhelmingly positive reviews are frankly mind boggling. Find someone better.
VB H.
Apr 2021
Evolved did a great job! They were terrific from the beginning from quote to finishing the job. Greg gave a pretty accurate quote and explained the work very well. Zoran Karlica: the main engineer working at the site was the best in managing the work, planning with almost no mess as they cleaned up well before they left. The HVAC system is quite and as we expected. I would recommend then to anyone who want to add HVAC to their old baseboard heated houses.
Response from Evolved Mechanical LLC
"Thank you so much for the kind review. It was a pleasure working with you!"
Kambo M.
Feb 2021
A big thank you to Mike for his outstanding work.
Heng L.
Feb 2021
replace cracked water pipe
Nick R.
Nov 2020
The tech was courteous and informative and had the new disposal installed very fast,
Esther A.
Nov 2020
Good l was happy with the work will refer them to friends and famiy
Michael S.
Oct 2020
Evolved Mechanical was terrific. This was a small job, just couldn't figure out why the boiler wouldn't turn on. (Turns out there was a switch elsewhere in the basement we didn't know about.) Asked for quote through Angie's List on Monday evening. Tuesday morning got a call from a friendly person at Evolved Mechanical asking for more info. Scheduled a visit for Wednesday morning. Mike showed up on time and professional. He got to work while I got the kids ready. By the time I popped back downstairs, the problem was solved. He talked me through some other things he'd checked out and answered my questions about some of the parts I didn't understand. Fee was reasonable and as expected. Overall, an A+ experience. Would recommend Evolved Mechanical and Mike Porter again.
Rafael G.
Jun 2020
Professional, efficient and personable service. Mike Porter was our plumber/installer and I would gladly have him work any plumbing job I may need in the future. His immediate response to email and coming back to check the gas unions when we asked about a smell which was actually normal for new water heaters. Very happy with the job and we will continue to be customers and recommend them to family and friends. Rafael Gonzalez Everett MA.
Adrian C.
Jan 2020
I started using Evolved Mechanical for annual furnace checkups in 2015 while living in Somerville and just used them to replace my furnace and condenser at my condo in Charlestown. I am quite pleased with the overall service delivered by Evolved. From assistance with the Mass Save loan app / rebate, to the technicians who performed the work I highly recommend using Evolved for any HVAC work needed in the Boston area. Zoran, who was the lead tech for my furnace and condenser replacement, was fantastic.
Eddie L.
Nov 2019
I found them on Angie's and listed not an emergency. Steam pipe leaking. They called back and can come look at is $189 fee just to show up but would be applied to bill. Tech shows up at the end of the time range (2pm which I told them I have to get my kids from school so that time would be bad) but anyways. shows up at 2pm. Says it'll take 2 hours, but really only took 30 minutes. Charged me $580.94. I agreed to it because I would have had to pay $189 anyways thinking I'd have to pay that to another plumber. I also ask him for a quote for additional work while he was there. He said he'd get back to me. Then I talk to friends who say that's alot of money to pay for a non emergency Thursday at 2pm repair of 2 feet of pipe that was exposed and easy to get to and 30 minute job. I emailed the company who said they'd talk with the tech and get back to me by Wednesday. It's not Friday and nothing. Obviously they already lost my business on the future work which but I'm still feeling scammed. 30 minutes of work, 2 feet of pipes replaced (clamped) for $580.94. Inquired about an itemized bill which never came. I mean if the kid made a mistake and charged me the $189 fee, just return it to me and I'm feeling good. Not just ignore me and not give me an itemized bill. Will contacting attorney general next. this is a black eye on Angies list too since I found them through this site. Used a different site to find a plumber for my bigger project. Also 2 other plumbers came and gave me quotes on my bigger job withthout charging me a show up fee like this company. Theives all the way around. should have known when they mentioned $189 just to show up so they have you by the balls to pay them to do the work or you still gotta pay them anyways.
Response from Evolved Mechanical LLC
"Dear [Member Name Removed], Thank you for the feedback regarding our plumbing service. While we are happy to hear that our tech resolved your plumbing problem quickly and professionally, we are very disappointed to hear that you question the integrity of our company. We have been serving our customers since 2003, and we stand by our work. We don’t take customers’ trust for granted, and we emphasize transparency in communication, high quality of work, and customer satisfaction as our top priorities. We sincerely apologize for the lack of timely feedback in your case, and we admit it as our mistake. Our pricing for pipe replacement is a fixed rate model, meaning that it is not based on time and material used. The price on the estimate we provided was for the fixed rate for the pipe replacement. The estimate did not include the $189 diagnostic fee. However, I agree that the estimate is not clear in showing that deduction. We are taking steps to correct the estimate template to be more clear. We will improve our estimate so that it shows the diagnostic fee charged and then a second item with the fee deducted from the bill. Our owner Jason Moriarty will contact you personally to make sure all the issues with the billing are solved. Once again, we apologize for the trouble it may have caused you. Sincerely, Jen Moriarty"
Andrew B.
Nov 2019
We've used Evolved Mechanical before, and when we found our water heater leaking into our basement on a Sunday morning, they were the first call that came to mind. Once Jason received the notification from his dispatcher, he called to see if we needed immediate help (we had been able to shut off the water to the broken heater). After that, he had us send some pictures so he could ensure he picked up the appropriate replacement and was at our house that afternoon to swap in the new water heater. As before, Jason was personable and communicative, and we were satisfied with the work and timeliness, especially on a weekend. We will continue to look to Evolved Mechanical for our Plumbing & HVAC projects.
Kellie W.
Sep 2019
Mike was absolutely fabulous as we expected from our last experience with the team at Evolved Mechanical. We were able to schedule a visit the day after labor day to look at the water heater. He was able to get it running again but advised replacement soon because of moisture in the pilot which meant it had a leak somewhere (we knew the unit was old to begin with). He was able to come back the very same day and swapped out the unit for a new one. And he did all this with a boot on his foot. That's dedication. He even offered to pick me up a coffee on the way back to do the job. This company is amazing. I highly recommend them. They have awesome customer service and always offer the best advice and never try to sell you something you don't need.
Response from Evolved Mechanical LLC
"Hi [Member Name Removed], Thank you so much for your very kind words. We are so fortunate to have hard working, dedicated team members like Mike. I can't wait to share your review with him. Thanks again for sharing your experience. We look forward to working with you again. Sincerely, Jen Moriarty"
Krista L.
Feb 2019
They found the issue (fuse) quickly but tested everything out to be sure nothing else was wrong. They gave me the option of either going to pick up the fuses to replace (and the cost that would be) or show me how to do it to save a little money.
Diane J.
Jan 2019
On Monday, the coldest day of the year so far, my pilot on my very old boiler kept going out and I had to relight it four times between 7AM and 4PM. In the past I would only have to relight it once and it would be ok until the same time the next year, so after the fourth time in one day I was afraid to relight it and also was afraid to relight it because I got a slight smell of gas on the last lighting and the temperature in my house did not get above 60 all day. I called Evolved Mechanical at 4PM. Monica was very nice and explained they had received a high volume of calls that day but hearing of my situation placed me on a brief hold while she checked to see if someone could come out that evening. She said Jason would be able to come out that evening after he finished his other calls. I was so happy to see Jason, who arrived earlier than expected. He is very professional and explained everything he was checking to determine the source of the problem. He removed an obstruction and was able to get the pilot light to operate a little bit stronger than before. Jason advised me that I may need to have the gas valve replaced if this happened again. I am very happy with the work Jason did and his high level of competence! He also is very honest! I had a different company do a tune up last year and that person told me I needed to replace three different parts. I trust Jason and am having Evolved Mechanical give me an estimate for installation of a new energy efficient combi boiler/hot water system.
Surrena G.
Dec 2018
Evolved Mechanical.was friendly, knowledgeable and prompt for every appointment. No.gimmicks, service was provided as described and for the cost estimated. The job was completed quickly. Cost was favorable compared to other estimates I received. I thought they did a great job and I wouldn't hesitate to call them again.
John S.
Dec 2018
Friendly and efficient. Rate seemed a bit steep, but I get the sense that it's industry standard.
JANE R.
Dec 2018
The WiFi thermostat covering our second floor didn't seem to be working, giving us heat throughout the summer despite our using the manual controls to lower the setting or turn it off altogether, changing the batteries, and attempting to troubleshoot on-line. In the process of diagnosis Evolved found that our circulator pump check valve was broken. They replaced the valve and corrected that problem. They also discovered that the thermostat itself was operating on an automated schedule that wasn't obvious to us (except in hindsight!), and the problem is now fixed. The staff was very professional and responsive, and Jason in particular was super knowledgeable and clear. We'd definitely hire them again. I can't rate the cost as I don't know what other companies would charge for this particular service. We were about to replace the WiFi thermostat with a wired one, which would have been expensive.
Response from Evolved Mechanical LLC
"Hello, Thank you very much for the review. We love hearing about our customer's experience with us and appreciate the time you took to share that experience. We look forward to working with you in the future. Sincerely, Jen & Jason Moriarty"
Mary W.
Nov 2018
Dan & Owen from Evolved Mechanical installed a new boiler. Throughout the project they were very responsive and helpful. They were punctual, worked diligently and completed the job in a day. They left things clean and in order. I happened to have a significant clog when they emptied th boiler and Dan gave me a recommendation who was able to fix it the same day. It made a huge difference. I am grateful to have my heat. Thanks so much!
Devin H.
Aug 2018
We've had good experiences in the past with Evolved. It took some time to get a response this time. For some reason they came on the date agreed upon, were on site for about 20 mins. Then left to return the next day. They hung the hood and "connected" to an existing exterior vent but the work was not well done. They were supposed to replace the exterior vent with a new one. That wasn't done. The connection between the interior ducting and the exterior vent was made by just shoving the interior ducting into the exterior vent. This meant that air was spilling into the wall cavity. I have had to redo this work. They left the protective plastic on the hood which is now attached to the wall and we cannot get it off. The electrical connection wasn't made so I had to do that as well. In all, they were at my house for an hour and a half (thats conservative) and charged me over $500. The lesson learned for me is be very explicit about what you expect to have done. I said "duct work for new hood." I should have said "install hood." Disappointing.
Response from Evolved Mechanical LLC
"Hello, We sincerely apologize for the poor quality of this project. We strive for high quality workmanship on each and every job, but it sounds like we fell short on your project. When we do make mistakes we always do our best to correct them at no cost to the customer and would have welcomed the opportunity to correct the work that did not meet our quality standards. We appreciate the feedback on both the quality and the communication regarding the scope of the project. We have met with our technicians to review the project to ensure that this won't happen again. Our owner, Jason will reach out to you shortly to get more detailed feedback and discuss an appropriate refund. Please accept our apologies. We hope that you will give us another chance in the future. Sincerely, Jennifer Moriarty"
Andrew B.
Jul 2018
Working with Evolved was a pleasure - everyone we interacted with throughout the process was respectful and professional. We had gotten two different estimates from them - one just to replace our two aging furnaces (one of which stopped working this past winter) and redo the duct work (so it would be the appropriate size for the furnaces and would be constructed out of proper ducting instead of the soft tubing), and the other to also add AC. We initially decided to do the first, but when the tech came out to confirm everything before starting, we asked if we could still do AC as well, and they were able to make it happen. The full project took a bit over a week - longer than anticipated, but the team was great about keeping us updated throughout and making sure everything was up and running smoothly before signing off on the project. We would definitely use them again, and would highly recommend them to others.
Stephanie S.
Mar 2018
They did a very good job converting heating system to a gas boiler. I will recommend them and use them again.
Matthew S.
Feb 2018
They were great. On time, communicative, and were willing to work with us on where the lines would be run to minimize clutter. Post-installation, they were very responsive when the system needed a minor tweaking. Would definitely recommend them.
Response from Evolved Mechanical LLC
"We are very glad to hear that you had a good experience with us. Thank so much for taking the time to share your feedback. Sincerely, Jen Moriarty - Evolved Mechnical"
Rebecca B.
Dec 2017
We had a great experience with Evolved Mechanical. We were able to get an appointment to replace our hot water heater and inspect/clean our heating system within 1 week of calling. Cathal was our service technician--very pleasant and professional. We currently don't have easy outside access through our basement door, which meant Cathal had to go above and beyond the normal routine and haul the water heaters up & down our basement stairs (again, sorry about that!). The new hot water heater is fantastic, our heating system is ready for winter, and we really appreciate Cathal's extra effort!
Kristen M.
Nov 2017
Both service experiences were excellent.
Lauren B.
Oct 2017
We live in an old house with "interesting" problems. Cathal is consistently a half an hour early, amazingly professional, aware he is making a mess and tries to keep the rugs and furniture out of the way and he is a wizard. I finally have a plumber. Bring it on old pipes...
Licensing
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FAQ
Evolved Mechanical LLC is currently rated 4.9 overall out of 5.
Evolved Mechanical LLC accepts the following forms of payment: CreditCard
Yes, Evolved Mechanical LLC offers free project estimates.
No, Evolved Mechanical LLC does not offer eco-friendly accreditations.
No, Evolved Mechanical LLC does not offer a senior discount.
Yes, Evolved Mechanical LLC offers emergency services.
No, Evolved Mechanical LLC does not offer warranties.