New England Gutter Kings Inc

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I called for an estimate, the receptionist was very polite and based estimate on the style of the home. For our 2600 sq. foot colonial style home, the cost was quoted at $115, but for new customers, there was a $15 off coupon, so total price was $100. The gutter cleaning was scheduled for the following week. I received a voicemail on the day prior to the scheduled cleaning with the approximate time and instructions to leave a check on the door and to make sure there was access to running water (if I wasn't going to be home). I wasn't home on the day of the scheduled cleaning, but I arrived home and there was a bag of trash (presumably what was removed from gutters) placed next to the garage and the gutters were visibly clear of debris. I was very happy with the price and professionalism of office staff. I will definitely use their services in the future.

While not being the cheapest of the three companies I called for estimates, they were the easiest to get in touch with (actually answered the phone the first time I called), had the earliest available date, and generally did everything they said they would, including calling the day before to confirm the job and time. They arrived precisely when scheduled and were very thorough in the job they performed. They were also polite and careful to clean up well afterward. They were well worth the cost, and we'd definitely recommend them to others.

The company responded next day to my email inquiry. They have a well organized plan for getting job description and work order on the phone. Entire process takes less than 5 minutes. Work can be done even if no one is home. The work was not done on the first day scheduled, but the explanation for the delay was acceptable to me. They completed the work on the rescheduled date. Gutters look wonderful. Worked well in recent summer downpour! Replacement parts installed as I requested. job site neat and clean. Written evaluation of gutter conditions left with invoice. i am very pleased with the overall experience and plan to use them again.

Overall it went very well. We were only given two days notice on the initial schedule to do the work, so we had to work through that. They were accommodating and arrived early the day they were to do the work. They did a nice clean job - the gutters are installed well and effective.

Gutter Kings came when they said they did, were efficient, friendly and professional. They did a thorough job and then came back to do small repair and replacement. The price was very reasonable. I would highly recommend them to others.

appt. with estimator, Craig, was scheduled for 5/13/2010 at 12:30p. Craig arrived early took a look at the problem and was not sure whether they were able to perform the work. I stressed the urgency to get this work done and asked Craig to get back to me asap. He said he would get back to me later that day, or fri at the lastest. I have not heard from anyone yet!

The contractor has excellent customer service to make sure I was satisfied. I would certainly use this contractor in the future.

The actual work was done while I was on vacation and it looks good. I just checked yesterday during a heavy rain and it seems to be functioning perfectly. Overall I am very satisfied.

Went great. I had a couple of problems with my gutters and wasn't sure the best way to approach a fix. The estimator answered all my questions and made several suggestions, and left me with a list of solutions and prices. I decided what I wanted done and dropped off a deposit on the work about a week later. The two installers arrived the next day, and took care of everything. Again, they answered all of my questions about the installation, and cleaned up after themselves. It could not have gone better. *note* I put 'n/a' on the price rating because I only got the one estimate, so I don't really have anything to compare it to. Company was already well rated on Angie's List; price seemed reasonable so I went with them.

They were responsive and came out on time. Their pricing was good as well. The quality of their work was of high quality.

We received 3 bids and they were the lowest among the 3. They did a nice job and were here on time as well. They cleaned up after themselves. There was one place where I wasn't quite happy, as the water was running down the fascia board behind the gutter. So, I called to ask them about it and they were here the next day itself to fix it. They were fine and if need be, then I would use their services in the future too.

They had to come back and do the repairs work on the gutters because it was raining. I think they did a good cleaning job and repaired one part of the gutter and that has been solved. The other part of the drain is still leaking, so I am going to wait and see what happens when they come back.

The workers were extremely hard working and professional. They were good guys. I was working in the yard and got to observe how well they work together. They worked in the rain most of the day. They were also very informative and answered all of my questions.

Called Gutter Kings and they were helpful at answering questions over the phone. Got an estimate within a few days. Was able to revise the estimate by talking with the rep. They were fairly helpful in this process (took a little while to get in touch with the right rep). Scheduled the work right away and they came when they said they would. Everything looks good. We asked them to come back and make a couple of adjustments and this was no problem. Have now used them for seasonal cleaning as well and this went smoothly also. Recommended!

Overall I had good experience. The rates were better,they came on time and finished job quicky. The quality looks good although it has not rained since they installed the gutters.So really do not know how they perform. But it looks properly done. The only thing that I was not very impressed was that the down spout ended just where it touches the ground (or very close to ground). I would have expected that they would have channelled water somewhere away from house, The person who came to install said that I should buy extension from home-depot, but thats additional expense.I wish they could put some extensions and channel water away from house.

Showed up when they said, cleaned all gutters as agreed, even replaced screws that hold gutters in place.

I received a clear quote and the quality of the work was excellent. I had one minor problem. They had staffing problems the day our work was scheduled to be performed and had to pull another team to work on the house last minute. As a result, they arrived without a diagram of the work that had to be performed. I had to give them a copy of the work order and review the project. Not a big deal and I was happy they figured out how to get the work done that day.

They had a professional attitude. They gave me an estimate over the phone and they stuck to the estimate that they gave. They came out and did a good job with the work.

We had been having problems with rain leaking into two of the upper windows. The water seemed to be coming from a panel located just below the gutter. I caller the Gutter Kings on a Wednesday and they called back the next day to let me know they would be out on Friday at 9:30AM. They informed me it would be a mimimum charge of $85 to put the ladder up to the second floor to diagnose the problem. That charge would go toward any repairs that needed to be made. They arrived PROMPTLY at 9:30, listened to my problem and set about immediately with the repair......Trim flashing directly above the entire upper gutter. They also made a slight adjustment/repair to one of the downspouts feeding into the lower first floor gutter. I was well pleased with this company and would use them again in a heart beat

The two guys came on time and used water hose to flush the gutter, also fixed one leak place.

Called for an estimate, but the estimator was very late, and I had another appointment. We rescheduled, and he missed that appointment also. One of the other guys from the office came out and gave me an estimate, so that I would not have to miss additional time from work. There were a couple of mistakes on the estimate which resulted in a higher price for the work. It was still quite reasonable. The team that did the work showed up when they said they would. They did the work quickly and to apparent good quality. The final invoice was close to the amended estimate. The glitches that came up were entirely understandable, and far less than what I have had to deal with from other contractors. I plan to hire them again to replace the front gutter when I have the roof done.

As promised and on time. Initial calls went unanswered. Took them a long time to connect but was good service / quality in the end

They did a real good job and it took them just a day to complete the job. They were very professional - they did the job and didn?t mess around. I knew what they were doing. Their price was satisfactory.

The Gutter Kings arrived as scheduled and cleaned out my gutters. I am satisfied with the results, but since my wife has banned me from climbing onto the roof, I have not been able to personally inspect the results. The invoice included an inspection checklist that was completed by the crew.