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Aproserv

Founded 1992 • With Angi since December 2013

3.0

(2) Verified Reviews

Business Details

Phone Number

Address

756 Princetone Blvd

Lowell, MA 01851

Description

APROSERV is the leader in home improvements for Massachusetts and Southern New Hampshire. Offering many services all at a very reasonable rate. 25% OFF all early spring jobs!

Verified Reviews

A few reviews for this pro...
2.0

04/28/2014


Christy M.

Everything started well. Steve responded quickly, gave me a quick estimate via email, and then came for a final walkthrough before starting the project. He estimated $225 for labor, which he said would be a full day of work, and $50 for supplies. He told me that if I wanted to do some of the prep and help out, it would reduce the labor time. I had some misgivings about his course of action, but when he told me it was the "best course of action" I went with it. We agreed that he would level the floor with a self-leveling compound. Steve dropped off supplies, which turned out to be over $180 instead of the quoted $50. He added on another $40 for picking up the supplies which 1) should have been included in the estimate/labor, and 2) is an absurd price for roughly 40 miles. The floor needed to be prepped by pounding in raised nails, and priming. I spent over an hour doing that the night before (in the dark no less). It turns out we needed more primer, so that tacked on another $24. Steve arrived promptly the following morning, but when he re-read the directions for the self-leveling compound numerous times, I knew I should be worried. I helped as I could for the next three hours while he mixed, poured, and (over) spread the compound. When he finished in far less than half a day, I asked about a discount for the work I had done myself. He told me that he had under-quoted for his time anyway. I did get him to help repair a loose bit of siding for another half an hour, but he basically did half a day's work (slightly more if you count picking up supplies), got ME to do some of his work, and then refused to give any discount at all. Before he left, I could tell that the floor wasn't quite even, but I was still trying to convince myself that it would be fine. The next day when I walked in, it was bad. I could feel the hills and valleys as I walked around the room. When I contacted Steve, he said he would come back and fix it for the cost of more materials, but I was hesitant. It was clear that he had improperly installed the first set of materials (which are about $40 a bag) and I didn't want to throw more money away and still not have an even floor. Steve basically suggested that I was being too cheap to finish the floor "properly." I'm not sure what world he lives in, but if you quote someone $275, charge them $475, refuse to give a discount for work you didn't even have to do, and then expect them to pay another $100 or $150 more to cover the cost of your mistakes, that's just not acceptable. Steve claims he's "the best in the business" and has never had an unhappy customer, but not only did he screw up my floor, he treated me poorly in the process. I don't care how talented you may be, if you're too arrogant to admit that you made a mistake, you're not a good handyman. He overcharged me for a project he didn't know how to do properly and then refused to fix HIS MISTAKES at HIS EXPENSE. He's got a really unhappy customer now. For the record, from the contractors I hired to fix his mistakes, the plywood floor should have been screwed down (now it squeaks when you walk on it), the self-leveling compound was overworked (not allowing it to actually self level and leaving patches with gouges), the compound was applied too heavily in some spots leading to a lot of cracking (which could eventually break up under the floor). In addition, it was like walking over hilly terrain. It was less even than when he started. I'm sad that I basically threw away money that could have been used to help furnish our new home, but at the least I hope I can save someone else from doing the same.

Description of Work
Steve was hired to level a plywood floor in preparation for a laminate floor install.

Category gutter repair

4.0

07/30/2004


JAEDRA S.

THIS COMPANY IS RUN BY ONE PERSON AND HIRES HELPERS WHEN NECESSARY. HE DID A GOOD JOB AND DEFINITELY CARED ABOUT HIS WORK. I ORIGINALLY ASKED HIM TO CLEAN OUR GUTTERS AND REALIZED THAT HE WAS CAPABLE AND WILLING TO DO MANY THINGS TO IMPROVE OUR GUTTERS. HE COMPLETED EXTRA TASKS FOR US AND WAS VERY HONEST TO DEAL WITH. HE IS BUDGET-CONSCIOUS AND DID NOT CHARGE US ANY EXTRA FOR VERY SMALL REPAIRS. WE ARE CONSIDERING HIM FOR A PAINTING JOB. MY ONLY COMPLAINT IS THAT HE WAS A HALF AN HOUR LATE FOR THE JOB WITHOUT A PHONE CALL. CONSIDERING WE ORIGINALLY WERE HIRING ANOTHER COMPANY THAT NEVER SHOWED UP, I WAS WILLING TO OVERLOOK IT. GREAT FIT FOR SINGLE AND DOUBLE FAMILY HOMES ON A BUDGET. $50/HR

Description of Work
CLEANED THE GUTTERS, FITTED GUARDS ONTO DOWNSPOUTS, FIXED A FEW DOWNSPOUTS AND RENAILED THE GUTTERS TO ELIMINATE SAGGING.

Category gutter cleaning, gutter repair

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    Business Highlights

    Emergency Services OfferedEmergency Services Offered
    Bonded
    Insured
    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves.To find more licensing information for your state, visit our Find Licensing Requirements page.
    General Information
    Free Estimates
    Ask for Details
    Eco-Friendly Accreditations
    No
    Payment Options
    Check
    Senior Discount
    25%
    Emergency Service
    Yes
    Warranties
    Yes

    Services Offered

    We do all the following services: - Frozen Pipes - Roofing Leak Repairs - Roof Melt Heater Cables (installed) - Ice Dam removal - Snow Shoveling (drives, walkways, roofs) - Construction & Demolition - Interior & Exterior Painting - Wallpaper Hanging & Removal - Drywall - Insulation - Trim - Door & Window - Garage Doors - Skylights - Kitchen & Baths - Tub & Shower Installs - Tile - Flooring (all types) - Basement Damage Restoration - Concrete Repair - Chimney

    Services Not Offered

    We do not offer big jobs like home additions, tree removal, or custom kitchen cabinet designs.

    Frequently Asked Questions & Answers about Aproserv

    How is Aproserv overall rated?

    Aproserv is currently rated 3 overall out of 5.

    What payment options does Aproserv provide

    Aproserv accepts the following forms of payment: Check

    Does Aproserv offer free estimates?

    Ask Aproserv for details on free project estimates.

    Does Aproserv offer eco-friendly accreditations?

    No, Aproserv does not offer eco-friendly accreditations.

    Does Aproserv offer a senior discount?

    No, Aproserv does not offer a senior discount.

    Does Aproserv offer emergency services?

    Yes, Aproserv offers emergency services.

    Are warranties offered by Aproserv?

    Yes, Aproserv offers warranties.

    What services does Aproserv offer?

    Aproserv offers the following services: We do all the following services: - Frozen Pipes - Roofing Leak Repairs - Roof Melt Heater Cables (installed) - Ice Dam removal - Snow Shoveling (drives, walkways, roofs) - Construction & Demolition - Interior & Exterior Painting - Wallpaper Hanging & Removal - Drywall - Insulation - Trim - Door & Window - Garage Doors - Skylights - Kitchen & Baths - Tub & Shower Installs - Tile - Flooring (all types) - Basement Damage Restoration - Concrete Repair - Chimney

    Are there any services Aproserv does not offer?

    We do not offer big jobs like home additions, tree removal, or custom kitchen cabinet designs.